ACM Transactions on Computer-Human Interaction最新文献

Acoustic noise control or cancellation (ANC) is a commonplace component of modern audio headphones. ANC aims to actively mitigate disturbing environmental noise for a quieter and improved listening experience. ANC is digitally controlling frequency and amplitude characteristics of sound. Much less explored is visual noise and active visual noise control, which we address here. We first explore visual noise and scenarios in which visual noise arises based on findings from four workshops we conducted. We then introduce the concept of visual noise cancellation (VNC) and how it can be used to reduce identified effects of visual noise. In addition, we developed head-worn demonstration prototypes to practically explore the concept of active VNC with selected scenarios in a user study. Finally, we discuss the application of VNC, including vision augmentations that moderate the user’s view of the environment to address perceptual needs and to provide augmented reality content.

Misinformation poses a threat to democracy and to people’s health. Reliability criteria for news websites can help people identify misinformation. But despite their importance, there has been no empirically substantiated list of criteria for distinguishing reliable from unreliable news websites. We identify reliability criteria, describe how they are applied in practice, and compare them to prior work. Based on our analysis, we distinguish between manipulable and less manipulable criteria and compare politically diverse laypeople as end users and journalists as expert users. We discuss 11 widely recognized criteria, including the following 6 criteria that are difficult to manipulate: content, political alignment, authors, professional standards, what sources are used, and a website’s reputation. Finally, we describe how technology may be able to support people in applying these criteria in practice to assess the reliability of websites.

Research suggests that the temporal flexibility advertised to crowdworkers by crowdsourcing platforms is limited by both client-imposed constraints (e.g., strict completion times) and crowdworkers’ tooling practices (e.g., multitasking). In this paper, we explore an additional contributor to workers’ limited temporal flexibility: the design of crowdsourcing platforms, namely requiring crowdworkers to be ‘on call’ for work. We conducted two studies to investigate the impact of having to be ‘on call’ on workers’ schedule control and job control. We find that being ‘on call’ impacted: (1) participants’ ability to schedule their time and stick to planned work hours, and (2) the pace at which participants worked and took breaks. The results of the two studies suggest that the ‘on-demand’ nature of crowdsourcing platforms can limit workers’ temporal flexibility by reducing schedule control and job control. We conclude the paper by discussing the implications of the results for: (a) crowdworkers, (b) crowdsourcing platforms, and (c) the wider platform economy.

Non-contact, mid-air haptic devices have been utilized for a wide variety of experiences, including those in extended reality, public displays, medical, and automotive domains. In this work, we explore the use of synthetic jets as a promising and under-explored mid-air haptic feedback method. We show how synthetic jets can scale from compact, low-powered devices, all the way to large, long-range, and steerable devices. We built seven functional prototypes targeting different application domains, in order to illustrate the broad applicability of our approach. These example devices are capable of rendering complex haptic effects, varying in both time and space. We quantify the physical performance of our designs using spatial pressure and wind flow measurements, and validate their compelling effect on users with stimuli recognition and qualitative studies.

Disruptive behavior is a prevalent threat to constructive online engagement. Covert behaviors, like trolling, are especially challenging to detect automatically, because they utilize deceptive strategies to manipulate conversation. We illustrate a novel approach to their detection: analyzing conversational structures instead of focusing only on messages in isolation. Building on conversation analysis, we demonstrate that 1) conversational actions and their norms provide concepts for a deeper understanding of covert disruption, and that 2) machine learning, natural language processing and structural analysis of conversation can complement message-level features to create models that surpass earlier approaches to trolling detection. Our models, developed for detecting overt (aggression) as well as covert (trolling) behaviors using prior studies’ message-level features and new conversational action features, achieved high accuracies (0.90 and 0.92, respectively). The findings offer a theoretically grounded approach to computationally analyzing social media interaction, and novel methods for effectively detecting covert disruptive conversations online.

HCI researchers are increasingly interested in the evaluation of educational technologies in context, yet acknowledge that challenges remain regarding the logistical, material and methodological constraints of this approach to research [18, 53].

Through the analysis of the authors’ contributed thematic research vignettes, the following paper exposes the practical realities of evaluating educational technologies in school settings. This includes insights into the planning stages of evaluation, the relationship between the researcher and the school environment, and the impact of the school context on the data collection process.

We conclude by providing an orientation for the design of HCI educational technology research undertaken in school contexts, providing guidance such as considering the role of modular research design, clarifying goals and expectations with school partners, and reporting researcher positionality.

The interdisciplinarity of the Social Engineering (SE) domain creates crucial challenges for the development and advancement of empirical SE research, making it particularly difficult to identify the space of open research questions that can be addressed empirically. This space encompasses questions on attack conditions, employed experimental methods, and interactions with underlying cognitive aspects. As a consequence, much potential in the breadth of existing empirical SE research and in its mapping to the actual cognitive processes it aims to measure is left untapped. In this work, we carry out a systematic review of 169 articles investigating overall 735 hypotheses in the field of empirical SE research, focusing on experimental characteristics and core cognitive features from both attacker and target perspectives. Our study reveals that experiments only partially reproduce real attacks and that the exploitable SE attack surface appears much larger than the coverage provided by the current body of research. Factors such as targets’ context and cognitive processes are often ignored or not explicitly considered in experimental designs. Similarly, the effects of different pretexts and varied targetization levels are overall marginally investigated. Our findings on current SE research dynamics provide insights into methodological shortcomings and help identify supplementary techniques that can open promising future research directions.