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Designing Alternative Form-Autocompletion Tools to Enhance Privacy Decision Making and Prevent Unintended Disclosure 设计替代表格自动填写工具以增强隐私决策并防止意外披露
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-25 DOI: 10.1145/3610366
Bart P. Knijnenburg, Burcu Bulgurcu
Modern Web browsers provide users with tools to reduce the burden of filling out forms. Despite the widespread adoption of these tools, little is known about how they affect users’ privacy decision-making. This research compares traditional form autocompletion tools with two alternative tools designed for elaboration for this study (“add” and “remove” tools). The results show that the use of traditional form autocompletion tools significantly diminishes users’ deliberate privacy decision-making, while the proposed tools can mitigate these adverse effects, such that users (1) disclose significantly less information and (2) are more likely to assess the alignment between the type of the data requested and the goal of the entity requesting that data (i.e., context specificity). While both proposed tools help users become more deliberate in their disclosure behavior, they prefer the “add” tool over the “remove” tool. Our results show that tools designed for elaboration can nudge users towards protecting their privacy.
现代Web浏览器为用户提供了减轻填写表单负担的工具。尽管这些工具被广泛采用,但人们对它们如何影响用户的隐私决策知之甚少。本研究比较了传统的表单自动完成工具和为本研究设计的两种替代工具(“添加”和“删除”工具)。结果表明,使用传统的表单自动完成工具显著减少了用户故意的隐私决策,而提出的工具可以减轻这些不利影响,例如用户(1)披露的信息显着减少,(2)更有可能评估请求数据类型与请求数据实体的目标之间的一致性(即上下文特异性)。虽然这两种建议的工具都有助于用户在披露信息时变得更加谨慎,但他们更喜欢“添加”工具,而不是“删除”工具。我们的研究结果表明,为细化而设计的工具可以推动用户保护他们的隐私。
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引用次数: 0
Feeling Stressed and Unproductive? A Field Evaluation of a Therapy-Inspired Digital Intervention for Knowledge Workers 感到压力和没有生产力?知识工作者受治疗启发的数字干预的现场评估
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-22 DOI: 10.1145/3609330
Kevin Chow, Thomas Fritz, L. Holsti, S. Barbic, Joanna McGrenere
Today’s knowledge workers face cognitively demanding tasks and blurred work-life boundaries amidst rising stress and burnout in the workplace. Holistic approaches to supporting workers, which consider both productivity and well-being, are increasingly important. Taking this holistic approach, we designed an intervention inspired by cognitive behavioural therapy that consists of: (1) using the term “Time Well Spent” (TWS) in place of “productivity”, (2) a mobile self-logging tool for logging activities, feelings, and thoughts at work, and (3) a visualization that guides users to reflect on their data. We ran a 4-week exploratory qualitative comparison in the field with 24 graduate students to examine our Therapy-inspired intervention alongside a classic Baseline intervention. Participants who used our intervention often shifted towards a holistic perspective of their primary working hours, which included an increased consideration of breaks and emotions. No such change was seen by those who used the Baseline intervention.
如今的知识型工作者面临着认知要求高的任务,工作与生活的界限模糊,工作压力和倦怠在工作场所不断上升。同时考虑到生产力和福祉的支持工人的整体方法正变得越来越重要。采用这种整体方法,我们设计了一种受认知行为疗法启发的干预措施,其中包括:(1)使用术语“充分利用的时间”(TWS)代替“生产力”,(2)一个移动自我记录工具,用于记录工作中的活动、感受和想法,以及(3)一个可视化工具,引导用户反思他们的数据。我们对24名研究生进行了为期4周的实地探索性定性比较,以检查我们的治疗启发干预与经典基线干预。使用我们的干预的参与者通常会转向对他们主要工作时间的整体看法,其中包括更多地考虑休息和情绪。那些使用基线干预的人没有看到这种变化。
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引用次数: 1
Nothing Like Compilation: How Professional Digital Fabrication Workflows Go Beyond Extruding, Milling, and Machines 没有什么比编译更好的了:专业的数字制造工作流如何超越挤压、铣削和机器
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-22 DOI: 10.1145/3609328
Mare Hirsch, Gabrielle Benabdallah, Jennifer Jacobs, Nadya Peek
Understanding how professionals use digital fabrication in production workflows is critical for future research in digital fabrication technologies. We interviewed thirteen professionals who use digital fabrication for the low-volume manufacturing of commercial products. From these interviews, we describe the workflows used for nine products created with a variety of materials and manufacturing methods. We show how digital fabrication professionals use software development to support physical production, how they rely on multiple partial representations in development, how they develop manufacturing processes, and how machine control is its own design space. We build from these findings to argue that future digital fabrication systems should support the exploration of material and machine behavior alongside geometry, that simulation is insufficient for understanding the design space, and that material constraints and resource management are meaningful design dimensions to support. By observing how professionals learn, we suggest ways digital fabrication systems can scaffold the mastery of new fabrication techniques.
了解专业人员如何在生产工作流程中使用数字制造,对于未来数字制造技术的研究至关重要。我们采访了13位专业人士,他们将数字制造用于商业产品的低批量制造。从这些采访中,我们描述了使用各种材料和制造方法制造的九种产品的工作流程。我们展示了数字制造专业人员如何使用软件开发来支持物理生产,他们如何在开发中依赖多个局部表示,他们如何开发制造过程,以及机器控制如何成为自己的设计空间。我们从这些发现出发,认为未来的数字制造系统应该支持对材料和机器行为以及几何结构的探索,模拟不足以理解设计空间,材料约束和资源管理是有意义的设计维度。通过观察专业人员的学习方式,我们提出了数字制造系统如何掌握新制造技术的建议。
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引用次数: 2
”Is it even giving the correct reading or not?”: How Trust and Relationships Mediate Blood Pressure Management in India “它是否给出了正确的读数?”:信任和关系如何影响印度的血压管理
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-20 DOI: 10.1145/3609327
Nimisha Karnatak, Brooke Loughrin, Tiffany Amy Kuo, Odeline Mateu-Silvernail, Indrani Medhi Thies, W. Thies, Mohit Jain
While chronic disease afflicts a large Indian population, the technologies used to manage chronic diseases have largely been informed by studies conducted in other sociocultural contexts. To address this gap, we conducted qualitative interviews with 21 patients clinically diagnosed with abnormal blood pressure (BP) living in low-resourced communities of Haryana, Uttarakhand and Uttar Pradesh in India. We found that patients’ trust in the BP ecosystem and social ties plays a significant role in shaping their perceptions of technology and chronic care. Trust in one actor of the ecosystem fosters trust in another, e.g., trust in BP reading depended on the type of device and the person measuring the BP. We also observed nuanced sharing and intermediation of BP devices. Based on our findings, we recommend designs to boost patients’ trust, familiarity, and access to technologies used in BP management and improve their experience of care in low-resource settings in India.
虽然慢性病折磨着大量印度人口,但用于管理慢性病的技术在很大程度上是由其他社会文化背景下进行的研究提供的。为了解决这一差距,我们对居住在印度哈里亚纳邦、北阿坎德邦和北方邦资源匮乏社区的21名临床诊断为血压异常的患者进行了定性访谈。我们发现,患者对BP生态系统和社会关系的信任在塑造他们对技术和慢性护理的看法方面发挥着重要作用。对生态系统中一个参与者的信任会促进对另一个参与者,例如,对BP读数的信任取决于设备类型和测量BP的人。我们还观察到BP设备的细微共享和中介。根据我们的研究结果,我们建议设计能够提高患者对BP管理技术的信任、熟悉度和使用率,并改善他们在印度低资源环境中的护理体验。
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引用次数: 0
EcoSanté Lifestyle Intervention: Encourage Reflections on the Connections between Health and Environment EcoSanté生活方式干预:鼓励反思健康与环境之间的联系
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-15 DOI: 10.1145/3609325
P. Kuo, Michael S. Horn
EcoSanté is a mobile lifestyle intervention that encourages individual behavior change while also helping participants understand the deep connections between daily lifestyle choices and our collective impact on the planet. Informed by research on “small” intervention approaches, we sent participants daily behavioral challenges that demonstrated connections between personal health and environmental impact at large. Through a 20-day mobile intervention study, 139 participants uploaded 1,920 submissions documenting their attempts to engage in these challenges. We found that participants’ self-reported healthy eating behavior and general self-efficacy improved significantly immediately after the intervention. Moreover, 30 days after the intervention, participants’ self-reported eating, exercise, and general self-efficacy all significantly improved compared to the beginning of the study. Participants had a more negative reaction when being asked to come up with their own challenges. Based on quantitative and qualitative findings, we provide implications for future researcher on mobile behavior intervention research.
EcoSanté是一种移动的生活方式干预,鼓励个人行为改变,同时帮助参与者了解日常生活方式选择与我们对地球的集体影响之间的深层联系。根据对“小型”干预方法的研究,我们向参与者发送了日常行为挑战,证明了个人健康和环境影响之间的联系。通过一项为期20天的移动干预研究,139名参与者上传了1920份文件,记录了他们参与这些挑战的尝试。我们发现,参与者自我报告的健康饮食行为和一般自我效能感在干预后立即显著改善。此外,干预30天后,参与者自我报告的饮食、锻炼和总体自我效能感与研究开始时相比都有显著改善。当被要求提出自己的挑战时,参与者的反应更为消极。基于定量和定性的研究结果,我们为未来的移动行为干预研究提供了启示。
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引用次数: 0
Metaphors in Voice User Interfaces: A Slippery Fish 语音用户界面中的隐喻:一条狡猾的鱼
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-15 DOI: 10.1145/3609326
Smit Desai, M. Twidale
We explore a range of different metaphors used for Voice User Interfaces (VUIs) by designers, end-users, manufacturers, and researchers using a novel framework derived from semi-structured interviews and a literature review. We focus less on the well-established idea of metaphors as a way for interface designers to help novice users learn how to interact with novel technology, and more on other ways metaphors can be used. We find that metaphors people use are contextually fluid, can change with the mode of conversation, and can reveal differences in how people perceive VUIs compared to other devices. Not all metaphors are helpful, and some may be offensive. Analyzing this broader class of metaphors can help understand, perhaps even predict problems. Metaphor analysis can be a low-cost tool to inspire design creativity and facilitate complex discussions about sociotechnical issues, enabling us to spot potential opportunities and problems in the situated use of technologies.
我们探索了设计师、终端用户、制造商和研究人员使用的一系列不同的语音用户界面(VUIs)隐喻,这些隐喻来自半结构化访谈和文献综述。我们不太关注隐喻作为界面设计师帮助新手用户学习如何与新技术交互的一种方式,而是更多地关注隐喻的其他使用方式。我们发现,人们使用的隐喻是上下文流动的,可以随着对话模式的变化而变化,并且可以揭示人们如何感知VUIs与其他设备的差异。不是所有的隐喻都有帮助,有些可能是冒犯的。分析这类更广泛的隐喻有助于理解,甚至可能预测问题。隐喻分析是一种低成本的工具,可以激发设计创造力,促进有关社会技术问题的复杂讨论,使我们能够发现技术使用中的潜在机会和问题。
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引用次数: 3
Un-Paradoxing Privacy: Considering Hopeful Trust 非矛盾的隐私:考虑充满希望的信任
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-07-14 DOI: 10.1145/3609329
Bran Knowles, Stacey M. Conchie
Extant literature has proposed an important role for trust in moderating people’s willingness to disclose personal information, but there is scant HCI literature that deeply explores the relationship between privacy and trust in apparent privacy paradox circumstances. Attending to this gap, this paper reports a qualitative study examining how people account for continuing to use services that conflict with their stated privacy preferences, and how trust features in these accounts. Our findings undermine the notion that individuals engage in strategic thinking about privacy, raising important questions regarding the explanatory power of the well-known privacy calculus model and its proposed relationship between privacy and trust. Finding evidence of hopeful trust in participants’ accounts, we argue that trust allows people to morally account for their ‘paradoxical’ information disclosure behavior. We propose that effecting greater alignment between people’s privacy attitudes and privacy behavior—or ‘un-paradoxing privacy’—will require greater regulatory assurances of privacy.
现有文献已经提出信任在调节人们披露个人信息意愿方面的重要作用,但很少有HCI文献深入探讨在明显的隐私悖论情况下隐私与信任之间的关系。为了弥补这一差距,本文报告了一项定性研究,该研究调查了人们如何解释继续使用与他们声明的隐私偏好相冲突的服务,以及这些账户中的信任特征。我们的研究结果削弱了个人对隐私进行战略思考的观念,提出了关于著名的隐私演算模型的解释力及其提出的隐私与信任之间关系的重要问题。在参与者的描述中发现了希望信任的证据,我们认为信任允许人们从道德上解释他们“矛盾的”信息披露行为。我们建议,要使人们的隐私态度和隐私行为(或“不矛盾的隐私”)更加一致,就需要对隐私进行更严格的监管保证。
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引用次数: 0
Brain-Computer Integration: A Framework for the Design of Brain-Computer Interfaces from an Integrations Perspective 脑机集成:从集成的角度设计脑机接口的框架
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-06-22 DOI: 10.1145/3603621
N. Semertzidis, Fabio Zambetta, F. Mueller
Brain-computer interface (BCI) systems hold the potential to foster human flourishing and self-actualization. However, we believe contemporary BCI system design approaches unnecessarily limit these potentialities as they are approached from a traditional interaction perspective, producing command-response experiences. This article proposes to go beyond “interaction” and toward a paradigm of human-computer integration. The potential of this paradigm is demonstrated through three prototypes: Inter-Dream, a system that integrates with the brain's autonomic physiological processes to drive users toward healthy sleep states; Neo-Noumena, a system that integrates with the user's affective neurophysiology to augment the interpersonal communication of emotion; and PsiNet, a system that integrates interpersonal brain activity to amplify human connection. Studies of these prototypes demonstrate the benefits of the integration paradigm in realizing the multifaceted benefits of BCI systems, and this work presents the brain-computer integration framework to help guide designers of future BCI integrations.
脑机接口(BCI)系统具有促进人类繁荣和自我实现的潜力。然而,我们认为,当代脑机接口系统设计方法不必要地限制了这些潜力,因为它们是从传统的交互角度来处理的,产生了命令响应体验。本文提出要超越“交互”,走向人机集成的范式。这一范式的潜力通过三个原型得到了证明:Inter Dream,一个与大脑自主生理过程相结合的系统,驱动用户进入健康的睡眠状态;新本体,一个与用户的情感神经生理学相结合的系统,以增强情感的人际交流;以及PsiNet,一个整合人际大脑活动以扩大人类联系的系统。对这些原型的研究证明了集成范式在实现脑机接口系统多方面优势方面的优势,这项工作提出了脑机集成框架,以帮助指导未来脑机接口集成的设计者。
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引用次数: 0
“What's Your Name Again?”: How Race and Gender Dynamics Impact Codesign Processes and Output “你叫什么名字来着?”:种族和性别动态如何影响协同设计过程和输出
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-06-15 DOI: 10.1145/3603624
J. Uchidiuno, Jaemarie Solyst, Jonaya Kemper, Erik Harpstead, Ross M. Higashi, Jessica Hammer
Creating technology products using codesign techniques often results in higher end-user engagement compared to expert-driven designs. Codesign sessions are typically structured in flexible and informal ways to achieve equal design partnerships especially in adult-child interactions. This generally leads to better design output, however, it may also increase the enactment of socially constructed stereotypes and biases in ways that negatively affect the experiences of racial minorities and girls/women in design spaces. We codesigned a video game with a K-5 afterschool program located in a working-class, rural, predominantly white county over 20 weeks. We uncover ways that the codesign process and different activity types can create a permissive environment for enacting behaviors that are harmful to minorities. We discuss ways to manage and restructure codesign programs to be more conducive for children and adults from diverse backgrounds, ultimately leading to healthier design partnerships.
与专家驱动的设计相比,使用协同设计技术创建技术产品通常会产生更高的终端用户参与度。共同设计会议通常以灵活和非正式的方式组织,以实现平等的设计伙伴关系,特别是在成人与儿童的互动中。这通常会带来更好的设计输出,然而,它也可能会增加社会建构的刻板印象和偏见的制定,从而对少数民族和女孩/妇女在设计空间中的经历产生负面影响。我们在一个以白人为主的工薪阶层农村地区共同设计了一款为期20周的K-5课后项目。我们发现共同设计过程和不同的活动类型可以为制定对少数群体有害的行为创造一个宽容的环境。我们讨论了管理和重组共同设计项目的方法,使其更有利于来自不同背景的儿童和成人,最终形成更健康的设计伙伴关系。
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引用次数: 0
Using Feedforward to Reveal Interaction Possibilities in Virtual Reality 利用前馈揭示虚拟现实中交互的可能性
IF 3.7 2区 计算机科学 Q1 Computer Science Pub Date : 2023-06-08 DOI: 10.1145/3603623
A. Muresan, Jess McIntosh, K. Hornbæk
In virtual reality (VR), interactions may fail when users encounter new, unknown, or unexpected objects. We propose using feedforward in VR to help users interact with objects by revealing how such objects work. Feedforward lets users know what to do and how to do it by showing the available actions and outcomes before an interaction. In this paper, we first chart the design space of feedforward in VR and illustrate how to design feedforward for specific VR interactions. We discuss starting the feedforward, previewing actions and outcomes, and returning the virtual world to its state before the feedforward. Second, we implement three real-world VR applications to show how feedforward can be applied to multistep interactions, perceived interactivity, and discoverability. Third, we conduct an evaluation of the design space with 14 VR experts to understand its usefulness. Finally, we summarize the findings of our work on VR feedforward in 15 guidelines.
在虚拟现实(VR)中,当用户遇到新的、未知的或意想不到的物体时,交互可能会失败。我们建议在VR中使用前馈,通过揭示对象的工作原理来帮助用户与对象交互。Feedforward通过在交互之前显示可用的操作和结果,让用户知道该做什么以及如何做。在本文中,我们首先绘制了虚拟现实中前馈的设计空间,并说明了如何为特定的虚拟现实交互设计前馈。我们讨论了启动前馈,预览动作和结果,以及将虚拟世界恢复到前馈之前的状态。其次,我们实现了三个真实世界的VR应用程序,以展示前馈如何应用于多步骤交互、感知交互性和可发现性。第三,我们与14位VR专家一起对设计空间进行了评估,以了解其有用性。最后,我们在15个指南中总结了我们在VR前馈方面的工作结果。
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引用次数: 0
期刊
ACM Transactions on Computer-Human Interaction
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