International Journal of Tourism Research最新文献

Drawing on cognitive appraisal theory, this study explores the interaction of factors when perceived deception triggers destination sabotage. Survey data were collected from 532 Chinese tourists who reported experiencing scams. The findings reveal that rumination results from perceived deception and leads to destination sabotage. Furthermore, we show how the impact of perceived deception on rumination is mitigated by self-attribution—whether those scammed blame themselves or external factors. Our findings expand the literature on tourists' various responses to being scammed. The results provide destination managers with useful information on mitigating the destructive impact of tourist scams.

Grounded in the Broken Windows Theory, JD-R Model, and Self-Determination Theory, the goal of this study is to identify the operational issues that occur in the pre-tour, during-tour, and post-tour processes from the perspective of professional guides. Adopting a qualitative approach, data were collected through synchronous online interviews with 16 licensed guides. Thematic analysis revealed a total of 24 distinct issues, with 56.8% occurring during the tour, 32% before, and 11% after. Key pre-tour issues include low fee offers, lack of official documents, errors made by unprofessional agencies, and the non-submission of itineraries. During the tour, guides reported challenges such as negative behaviors of tour leaders, restaurant-related problems, absence of insurance, inexperienced drivers unfamiliar with routes, illegal guiding practices, outdated vehicles, and faulty itineraries. After the tour, the challenges notably decrease and are primarily financial in nature, including payment delays, non-payment, and fee deductions. The thematic pattern identified in this study is expected to contribute to the development of future measurement scales and provide a theoretical basis for further research in tour management and guide wellbeing.

Tourism is a critical sector that significantly contributes to the global economy, yet it is highly susceptible to external shocks. This paper examines the impact of geopolitical and climate shocks on tourism inflation across major European tourism destinations (1997M1–2023M12). To the best of our knowledge, no previous studies have systematically addressed how the climate and geopolitical spillover effects asymmetrically influence the transmission dynamics of tourism inflation. We perform Quantile Connectedness, TVP-VAR extended joint connectedness, and nonparametric locally polynomial quantile regression methodologies that allow us to explain heterogeneous inflation dynamics, offering valuable insights for policymakers and stakeholders. Our results show that the information transmission of both geopolitical and climate shocks is asymmetric, but the geopolitical risk is more pronounced. Our findings have substantial policy implications, exposing the chaotic influence of the multipolar international system and climate change, thus dismantling the notion that inflation is purely an economic phenomenon.

Museums, with their diverse thematic offerings, serve as vital experiential spaces that attract a broad spectrum of visitors. These institutions play a crucial role in promoting subjective well-being. However, to fully unlock their potential in this regard, a more nuanced understanding of the relationship between visitor experience and well-being is required. Grounded in the principles of positive tourism research, this study introduces the Museum Experience and Visitor Well-Being Model, developed through an integrative literature review spanning museum studies, well-being, marketing, tourism, and leisure. The model conceptualizes the progression of visitor well-being across pre-visit, on-site, and post-visit phases, emphasizing the dynamic interplay between visitor experience and well-being. Findings reveal how museums can enhance subjective well-being through experiential marketing strategies. This research contributes to the theoretical advancement of museum visitor experience, leisure well-being, and positive tourism, while also offering practical guidance for museum professionals and identifying avenues for future scholarly inquiry.

Drawing on the nudge theory, this study sought to identify whether street furniture was able to nudge tourists' pro-environmental behaviors (PEBs) and in what ways. Semi-structured qualitative interviews with 40 tourists who visited Macao (A Special Administrative Region of China) and field observations were conducted. The results revealed that street furniture played an important role in nudging tourists' PEB in several ways, including changing the choice environment, drawing attention, harnessing social influence, and using gentle persuasion. This study adds knowledge on how street furniture can nudge tourists' PEB. Practical suggestions are given to destinations' facility managers and planners for utilizing their street furniture to encourage tourists' environmentally conscious behaviors.

The adoption of AI-powered digital human avatars (DHAs) in the hospitality and tourism sectors marks a shift toward “human-AI symbiosis,” where AI evolves from being a tool to a coworker involved in decision-making processes. Understanding employees' cognitive and behavioral responses to AI integration is thus crucial. Grounded in the transactional theory of stress and coping, this study conducted two scenario-based experiments to examine the double-edged sword effects of DHA-induced AI awareness on employees' learning behavior and knowledge management. Study 1 reveals that high AI awareness fosters constructive coping behaviors in exploitative and exploratory learning via problem-solving pondering. However, it also triggers destructive coping, promoting AI-directed knowledge withholding and information deception via affective rumination. Study 2 shows that the positive impact of problem-solving pondering on learning diminishes as an organization's digital transformation readiness increases. These findings offer valuable insights for advancing management theory and practical strategies toward fostering human–AI collaboration.

This research investigates the psychological drivers of voluntary simplicity tourism and its implications for tourist well-being. Study 1 employs the Values–Identity–Personal Norms theory to examine how personal values influence self-identity, shaping habitual engagement in voluntary simplicity tourism and its well-being outcomes. Structural Equation Modeling with survey data from mindful travelers confirms that biospheric values strongly influence self-identity, ultimately enhancing well-being. Studies 2 and 3 extend these findings through experimental designs. Study 2 assesses how well-being appeals interact with travel goals and biospheric values, while Study 3 examines the role of emotions (pride-vs.-guilt). Results show that non-monetary well-being appeals significantly increase tourism intentions among travelers with low goal orientation and high biospheric values. Pride-based appeals are also more effective than guilt in promoting voluntary simplicity tourism. These insights inform policymakers and managers in designing tourism campaigns that align with travelers' psychological motivations and environmental consciousness, fostering mindful travel choices and enhanced well-being.

This study explores how burnout (“Juan”) and involution (“Neijuan”) cultures have led to the rise of “Tangping” (lying flat) among Gen Z tourism workers in Anji City, China. Understanding these dynamics is essential for enhancing employee well-being and organizational health in this major tourism hub. Limited research has addressed the combined impact of these cultures on Anji's tourism workforce, which this study investigates using qualitative in-depth interviews. Analyzing the data with thematic coding, the study reveals a conflict between the pressure to succeed in a competitive industry and the need for work-life balance. Findings suggest that both burnout and involution significantly affect employees' attitudes and preferences, influencing their well-being and organizational behavior. To support work-life balance, the study recommends investing in employee well-being, fostering a positive organizational culture, and collaborating with stakeholders for sustainable tourism, thereby promoting a healthier work environment and long-term industry growth.

This study investigates the influence of Generation M (born 1995–2010) on the consumption trends of the “New-style Tea Drinks” within the metaverse. A comprehensive model of consumer behavior is constructed by integrating the Theory of Planned Behavior (TPB), the Technology Acceptance Model (TAM), and the factor of perceived risk. This study using AMOS 24.0 to test the research hypotheses. The findings demonstrate that perceived ease of use, perceived utility, perceived risk, perceived behavioral control, subjective norms, consumption attitudes, and consumption intentions significantly affect consumption behavior. The study highlights the cognitive processes of Generation M in forming new tea consumption behaviors. It offers recommendations for enhancing marketing strategies in the New-style Tea Drink industry from a metaverse perspective. The study specifically examines how metaverse-based interactions shape consumption behavior.