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Uraia, Lugha na Haki za Kidijitali: umuhimu wa lugha katika harakati za kuondoa ukoloni katika teknolojia 公民、语言和数字权利:语言在消除技术殖民主义运动中的重要性
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-10-13 DOI: 10.1108/fs-11-2021-0222
Nanjala Nyabola
PurposeManeno mengi yanayohusu haki za binadamu na haki za kiteknolojia hayajatafsiriwa katika lugha ya Kiswahili. Kwa hivyo, wataalamu wa teknolojia na watetezi wa haki za kidijitali hutumia maneno ya Kiingereza – hata bila utohozi – wanapozungumzia haki za kiteknolojia. Hali hii ya mambo inachangia udhoofu fulani katika utetezi wa haki za kidijitali kwani wanaojaribu kueleza jamii umuhimu wa haki hizi hulazimishwa kutegemea msamiati wa Kiingereza usiyo na msingi au viungo na lugha ya Kiswahili Katika makala hii, tutazungumzia umuhimu wa kukaribisha watu kutumia lugha za Kiafrika kwenye mtandao.Design/methodology/approachKiswahili ni lugha ya Kiafrika inayozungumzwa katika eneo zaidi sana duniani. Karibu watu milioni mia moja na arobaini Afrika mashariki wanazungumza Kiswahili kama lugha yao ya kwanza au ya pili, miongoni mwao Wakenya na Watanzania, wenyeji wa nchi ambamo Kiswahili ni lugha ya kitaifa. Tena kuna historia ndefu ya kutumiwa kwa lugha ya Kiswahili katika uandishi, uchapishaji na ubunifu wa utamaduni wa kisasa. Kiswahili pekee yake ndiyo lugha ya asili ya Kiafrika inayotumika kama lugha ya maalum ya Umoja wa Mataifa za Kiafrika. Hata hivyo, kwa upande wa matumizi ya Kiswahili, hasa kwenye mada ya teknolojia, Kiswahili imewachwa nyuma.FindingsZaidi ya maneno rasmi, uwepo wa lugha za Kiafrika ni muhimu kuimarisha jumuiya za Kiafrika mtandaoni kwani lugha inalenga sana haki na utambulisho wa watu. Miradi za kutafsiri maneno za kiteknolojia katika lugha ya Kiswahili inahimiza jumuiya za Afrika Mashariki kuunda jamii inayosimamia matakwa yao vyema. Makala hii basi inazingatia umuhimu wa lugha kwenye kuunda jamii na katika hatua za kuondoa mbinu za kikoloni mtandaoni ili wenyeji wa Afrika Mashariki wajione mtandaoni kwa ujumla wao wote. Makala pia itazingatia semiotiki ya lugha katika ubunifu wa teknolojia, na umuhimu wa kutafsiri jamii ya lugha ya Kiswahili katika harakati za kuondoa ukoloni katika ubunifu huu. Lakini sio tu kwamba lugha ya Kiswahili ndio pekee inayoweza kuondoa mbinu za kikoloni mtandaoni, kwani pia lugha hiyo ina ishara za kutawalwa kwa jamii fulani. Bali makala hii inatumia mfano wa Kiswahili kuhimiza utumiaji wa lugha za kiasili au za kimama mtandaoni ili kulinda mustakabali wa kidijitali wa umma.Originality/valueUmuhimu wa makala hii ni kuashiria jipya umuhimu wa lugha katika harakati za kuendeleza haki za kidijitali na hasa kuondoa mbinu za kikoloni kwenye teknolojia, swala lisilowahijadiliwa katika lugha ya Kiswahili.
当许多关于人权和技术权利的词语没有用斯瓦希里语翻译时。因此,技术专家和数字权利倡导者在谈论技术权利时使用英语单词,即使没有任何借口。这种情况导致了捍卫数字权利的一些弱点,因为那些试图描述这些权利的重要性的人被迫依赖非必要的英语或语言英语操作。在这篇文章中,我们谈到了邀请人们在线使用非洲语言的重要性。设计/方法论/方法斯瓦希里语是世界上最大地区使用的一种非洲语言。近1亿东非人将斯瓦希里语作为第一或第二语言,其中包括肯尼亚人和坦桑尼亚人,他们是国家语言斯瓦希里的国民。在新闻、出版和现代文化创新中使用斯瓦希里语也有着悠久的历史。唯一的斯瓦希里语是一种非洲语言,被用作联合国的一种特殊语言。然而,对于斯瓦希里语的使用,特别是在技术主题中,斯瓦希里已经被抛在了后面。除了官方语言之外,非洲语言的存在对于改善在线社区也很重要,因为语言旨在人权和身份认同。斯瓦希里语的技术翻译项目敦促东非社区创建一个能够很好地管理他们需求的社会。然后,这篇帖子考虑到了社会语言创造的重要性,并采取措施消除网上殖民策略,以便东非公民能够普遍上网。该职位还将考虑到创意技术方面的语言研讨会,以及翻译瑞典语社会对消除这种创意中的殖民主义的重要性。但不仅斯瓦希里语可以在网上删除殖民技术,因为这种语言也有审查的迹象。相反,这篇帖子在斯瓦希里语中被用作一个例子,以促进少数民族或安静语言的使用,从而保护公众的未来。这篇帖子的独创性/价值在于表明一种新语言在数字权利活动发展中的重要性,特别是消除了技术中的殖民技术,即斯瓦希里语中的问题。
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引用次数: 0
Priority setting for 2050 future images and policy agendas of the Republic of Korea: engaging the national assembly 制定大韩民国2050年未来形象和政策议程的优先事项:参与国民大会
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-10-11 DOI: 10.1108/fs-03-2022-0031
J. Heo, C. Lee, Bogyeong Min
PurposeThis study aims to identify and prioritize preferable 2050 future images and the policy agendas of the Republic of Korea using a bottom-up approach, involving legislative staff of the National Assembly as well as experts from various fields.Design/methodology/approachThe authors derived three future images from the future policy agendas selected by experts: society for growth of smart generations (GS), society for sustainability and safety (SS) and society for coexistence and diversity (CD). The survey conducted among legislative staff (n = 189) shows that the most preferred future image was SS. Then, the authors prioritized the policy agendas that aligned with future images using priority calculating methods.FindingsThe most prioritized policy agenda was “Social system for coexistence to resolve social conflict,” followed by “Social sustainability through tackling low birth rate.” The next was “Social integration policies to embrace diverse family composition” and “Responding to social change and knowledge transformation caused by artificial intelligence.” Among the top five rankings, two agendas from each SS and CD were selected.Practical implicationsTo achieve the preferred future images, implementing policies related to sustainability, human rights and coexistence are necessary for continuous collaboration among stakeholders, especially those from the legislature.Originality/valueThis study presents a method of involving the National Assembly, which is a representative institution of the people and composed of various political parties, to set the national’s future vision and agenda from a long-term perspective.
本研究旨在采用自下而上的方法,涉及国民议会立法人员以及各个领域的专家,确定并优先考虑大韩民国2050年的未来形象和政策议程。△设计/方法/方法:作者从专家们选定的未来政策议程中,得出了“智能世代成长的社会”(GS)、“可持续性和安全的社会”(SS)、“共存和多样性的社会”(CD)等3个未来形象。对立法人员(n = 189)进行的调查显示,最受欢迎的未来形象是SS。然后,作者使用优先级计算方法对与未来形象一致的政策议程进行优先级排序。调查结果显示,最优先的政策议程是“解决社会矛盾的共存社会制度”,其次是“解决低出生率的社会可持续性”。其次是“包容多样化家庭构成的社会融合政策”、“应对人工智能引发的社会变化和知识转型”。在前5名中,党卫军和民主党各选出了2个议程。为了实现理想的未来形象,实施与可持续性、人权和共存相关的政策是利益相关者,特别是立法机构之间持续合作的必要条件。原创性/价值本研究提出了一种方法,让国会这个由各政党组成的人民代表机构参与进来,从长远的角度制定国家的未来愿景和议程。
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引用次数: 0
Actores sociales construyendo visiones comunitarias en el sur global 社会行动者在全球南方建立社区愿景
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-10-10 DOI: 10.1108/fs-08-2022-0089
Fredy Vargas Lama
PropósitoIdentificar los aspectos que los Actores Sociales consideran en la construcción de futuros compartidos en las comunidades. En su aplicación en los países emergentes, especialmente en el Sur Global, a menudo se pasan por alto las particularidades socioculturales de las comunidades y los actores, generando fricciones o conflictos sociales. Este artículo presenta dos elementos críticos que contribuyen al debate: a) la importancia de entender a los Actores Sociales dentro de un modelo de generación de futuros comunitarios en los países emergentes; b) los factores relevantes que influyen en los actores en un ejercicio de construcción de futuros en las comunidades.Diseño/metodología/enfoqueA partir de la investigación cualitativa, se utilizó un estudio de caso de prospectiva comunitaria del futuro: El futuro de Puerto Gaitán 2037 (Meta, Colombia). Se aplicó un método de recolección de información a partir de la observación de los participantes y el análisis de la documentación. El método de análisis fue el DQA (Análisis Cualitativo Deductivo).HallazgosLa participación de Los Actores Sociales presenta un modelo de cinco elementos relevantes que influyen en los actores para la construcción exitosa de futuros en las comunidades. Los primeros cuatro factores, revelados por la teoría, existen en la realidad. Asimismo, se demuestra un quinto factor: el Pensamiento a Largo Plazo, que se evidencia en un Modelo de aplicación de Estudios de Futuros para el contexto específico, aplicable al caso de comunidades en países del Sur Global.Originalidad/valorSi bien existen ejemplos aislados de recomendaciones respecto a estudios para generar el futuro de las comunidades, este es el primer estudio que presenta factores concretos que contribuyen a orientar la construcción de futuros comunitarios desde Actores Sociales, especialmente en países del Sur Global como Colombia. También es uno de los primeros estudios en utilizar el DQA como método de análisis en un tema de Estudios de Futuros.
本文的目的是确定社会行动者在构建社区共享未来时所考虑的方面。在新兴国家,特别是全球南方的应用中,往往忽视社区和行动者的社会文化特征,造成摩擦或社会冲突。本文提出了有助于辩论的两个关键因素:a)在新兴国家的共同体未来世代模式中理解社会行动者的重要性;b)在社区建设未来的过程中影响行动者的相关因素。设计/方法/方法基于定性研究,采用了一个社区未来展望的案例研究:El futuro de Puerto gaitan 2037 (Meta,哥伦比亚)。本研究的目的是通过对参与者的观察和文献分析来收集信息。本研究的目的是评估一项定性研究的结果,该研究的目的是评估一项定性研究的结果,该研究的目的是评估一项定性研究的结果。hallazgos社会行动者的参与提出了一个由五个相关因素组成的模型,这些因素影响行动者在社区成功建设未来。理论揭示的前四个因素存在于现实中。此外,还提出了第五个因素:长期思维,这在一个适用于全球南方国家社区的具体背景的期货研究应用模型中得到了证明。原创性/价值虽然有关于创造社区未来的研究建议的孤立例子,但这是第一次提出具体因素,有助于指导社会行动者建立社区未来,特别是在全球南部国家,如哥伦比亚。它也是最早在期货研究中使用DQA作为分析方法的研究之一。
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引用次数: 0
Artificial intelligence in retail – a systematic literature review 零售业中的人工智能——系统文献综述
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-20 DOI: 10.1108/fs-10-2021-0210
Caroline Heins
PurposeThe purpose of this study is to present a systematic literature review of academic peer-reviewed articles in English published between 2005 and 2021. The articles were reviewed based on the following features: research topic, conceptual and theoretical characterization, artificial intelligence (AI) methods and techniques.Design/methodology/approachThis study examines the extent to which AI features within academic research in retail industry and aims to consolidate existing knowledge, analyse the development on this topic, clarify key trends and highlight gaps in the scientific literature concerning the role of AI in retail.FindingsThe findings of this study indicate an increase in AI literature within the field of retailing in the past five years. However, this research field is fairly fragmented in scope and limited in methodologies, and it has several gaps. On the basis of a structured topic allocation, a total of eight priority topics were identified and highlighted that (1) optimizing the retail value chain and (2) improving customer expectations with the help of AI are key topics in published research in this field.Research limitations/implicationsThis study is based on academic peer-reviewed articles published before July 2021; hence, scientific outputs published after the moment of writing have not been included.Originality/valueThis study contributes to the in-depth and systematic exploration of the extent to which retail scholars are aware of and working on AI. To the best of the author’s knowledge, this study is the first systematic literature review within retailing research dealing with AI technology.
目的本研究的目的是对2005年至2021年间发表的英文学术同行评审文章进行系统的文献综述。本文根据以下特点进行了综述:研究主题、概念和理论表征、人工智能方法和技术。设计/方法论/方法本研究考察了人工智能在零售业学术研究中的作用,旨在巩固现有知识,分析这一主题的发展,澄清关键趋势,并强调有关人工智能在零售商中作用的科学文献中的空白。发现这项研究的结果表明,在过去五年中,零售领域的人工智能文献有所增加。然而,这一研究领域在范围上相当分散,在方法上也很有限,而且存在一些差距。在结构化主题分配的基础上,共确定并强调了八个优先主题:(1)优化零售价值链和(2)借助人工智能提高客户期望是该领域已发表研究的关键主题。研究局限性/含义本研究基于2021年7月之前发表的学术同行评审文章;因此,在撰写本文之后发表的科学成果没有被包括在内。原创性/价值本研究有助于深入系统地探索零售学者对人工智能的认识和研究程度。据作者所知,本研究是零售研究中第一篇涉及人工智能技术的系统文献综述。
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引用次数: 3
Impact of COVID-19 and innovative ideas for a sustainable fashion supply chain in the future 2019冠状病毒病的影响和未来可持续时尚供应链的创新理念
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-15 DOI: 10.1108/fs-12-2021-0257
F. Tam, J. Lung
PurposeThe main purpose of this paper is to explore innovative ideas for a sustainable fashion supply chain in the future by focusing on investigating the impacts of COVID-19 on the fashion supply chain and review sustainable supply chain.Design/methodology/approachA systematic literature review (SLR) and a case study have been undertaken to explore the innovative ideas for a sustainable fashion supply chain developed after the COVID-19 outbreak. Having conducted a comprehensive literature search in electronic databases Google Scholar, Emerald Insight, ScienceDirect and ProQuest, 69 articles were selected and reviewed. A case of the Kering Group was used to explain the results.FindingsThis paper highlighted the basic concepts of a sustainable supply chain, reviewed the 10 principles of the United Nation Global Compact and their connections to promoting supply chain sustainability, as well as the three components of a sustainable supply chain: green supply chain, transparent supply chain and circular supply chain. Based on the results of a SLR and a real case of Kering Group, the paper identified 12 innovative ideas for a sustainable fashion supply chain: (1) biodegradable and natural materials, (2) textile recycling, (3) nearshoring, (4) artificial intelligence (AI), (5) robot, (6) 3D printing, (7) Internet of Things, (8) blockchain, (9) reverse resources; (10) bio-packaging, (11) augmented reality (AR) and virtual reality (VR) and (12) digital runway.Research limitations/implicationsThe epidemiological situations of the COVID-19 pandemic and the corresponding innovative ideas for a sustainable supply chain may change over time. While this paper provides a comprehensive literature review and case study, further research is needed to evaluate the effectiveness of current efforts in the development of a sustainable fashion supply chain through collecting both quantitative and qualitative data.Practical implicationsEmbracing the issues from the COVID-19 pandemic, the results of this study are further explained by the case of Kering Group in the fashion industry. The managerial implications of the results and discussion are the need to adopt innovative ideas for a more sustainable fashion supply chain in the future. The success of sustainable supply chains work by leveraging the best available technologies such as robot, 3D printing, AR and VR, setting consistent standards for sustainability such as Environmental Profit and Loss and Kering & Textile Exchange and communicating with all parties throughout the supply chain, such as blockchain and AI. Investment in developing technology and innovative ideas will be the key of future to supply chain sustainability. Nonetheless, the specific approach used by each organization must be tailored to its characteristics, goals and circumstances.Social implicationsBringing upon unprecedented challenges, the pandemic has shown both companies and consumers just how fragile our planet is. Thus
目的通过研究新冠肺炎对时尚供应链的影响,回顾可持续供应链,探索未来可持续时尚供应链创新思路。设计/方法/方法进行了系统的文献综述(SLR)和案例研究,以探索新冠肺炎爆发后开发的可持续时尚供应链的创新理念。在电子数据库Google Scholar、Emerald Insight、ScienceDirect和ProQuest中进行了全面的文献检索,选出并评论了69篇文章。使用开云集团的一个案例来解释结果。发现本文强调了可持续供应链的基本概念,回顾了《联合国全球契约》的10项原则及其与促进供应链可持续性的联系,以及可持续供应链中的三个组成部分:绿色供应链、透明供应链和循环供应链。基于SLR的结果和开云集团的真实案例,本文确定了可持续时尚供应链的12个创新理念:(1)可生物降解和天然材料,(2)纺织品回收,(3)近岸,(4)人工智能,(5)机器人,(6)3D打印,(7)物联网,(8)区块链,(9)逆向资源;(10) (11)增强现实(AR)和虚拟现实(VR)以及(12)数字跑道。研究局限性/影响新冠肺炎大流行的流行病学状况以及可持续供应链的相应创新理念可能会随着时间的推移而变化。虽然本文提供了全面的文献综述和案例研究,但还需要进一步的研究,通过收集定量和定性数据来评估当前在发展可持续时尚供应链方面的努力的有效性。实际含义考虑到新冠肺炎大流行的问题,本研究的结果通过开云集团在时尚行业的案例得到了进一步解释。结果和讨论的管理含义是,需要采用创新理念,在未来建立一个更可持续的时尚供应链。可持续供应链的成功是通过利用机器人、3D打印、AR和VR等最佳可用技术,为可持续性制定一致的标准,如环境损益和开云纺织交易所,并与整个供应链的各方沟通,如区块链和人工智能。对开发技术和创新理念的投资将是未来供应链可持续性的关键。尽管如此,每个组织使用的具体方法都必须适应其特点、目标和情况。社会影响疫情带来了前所未有的挑战,向公司和消费者展示了我们的星球是多么脆弱。因此,从长远来看,为了保护我们的星球,我们不仅需要让企业更可持续,还需要过上更环保的生活方式。原创性/价值据作者所知,这是第一部对针对可持续(时尚)供应链管理受众的相关学术期刊文章进行系统审查的作品。此外,本文还通过探索未来可持续时尚供应链的创新理念,并用一个案例说明如何将这些理念放在现实生活中,为这一差距增加了一些考虑。本文讨论了新冠肺炎对供应链不同阶段的影响,并提出了可用于应对疫情流行病形势变化的创新想法。
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引用次数: 1
Towards digital access during pandemic age: better learning service or adaptation struggling? 在疫情时代走向数字化:更好的学习服务还是适应困难?
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-15 DOI: 10.1108/fs-09-2021-0184
M. Huda
PurposeThe presence of digital learning space is widely seen as there is an active engagement between educators and learners. However, the challenge raised mainly amidst the pandemic age, which is potentially leading to the interference on the active engagement in education process. The necessary act to have a critical response from the student’s feedback towards the online learning services should be taken into consideration in ensuring the continuance of teacher education in enabling to grab the potential chance to advance the assessment of strategic approach in online learning. This paper aims to examine the digital access during the pandemic age through elaborating the extensive value of better learning service or adaptation for the online learning achievement amidst the pandemic age.Design/methodology/approachThis study is conducted with a qualitative approach through the particular method of data collection, namely, structured interview. This qualitative approach was selected to enable obtaining the richness of information and related data. The insightful feedback will be coming from 27 higher education learners.FindingsThe finding revealed that better design of achievement pathway on the digital access could be enhanced in supporting the online learning performance through the online services. The main point refers to look into detail about digital online infrastructure insufficiency for online access support and improvements on digital online infrastructure for accessibility of learning service. The main occupations are clearly pointed in the following phase. Those are empowering digital access for learning service support and enhancing digital-adaptation for online learning achievement.Originality/valueThis study is supposed to contribute in assisting the value contribution with an extensive point to continue the digital access during pandemic age through the adaptation empowerment of higher learner’s online learning services.
目的数字学习空间的存在被广泛认为是教育工作者和学习者之间的积极参与。然而,这一挑战主要是在疫情时代提出的,这可能会导致对积极参与教育过程的干扰。在确保教师教育的持续性时,应考虑从学生对在线学习服务的反馈中获得关键回应的必要行动,以便抓住潜在机会推进在线学习战略方法的评估。本文旨在通过阐述更好的学习服务或适应疫情时代的在线学习成就的广泛价值,来研究疫情时代的数字访问。设计/方法论/方法本研究通过特定的数据收集方法,即结构化访谈,采用定性方法进行。选择这种定性方法是为了能够获得丰富的信息和相关数据。27名高等教育学习者将提供富有洞察力的反馈。研究结果表明,通过在线服务支持在线学习表现,可以加强对数字访问成就路径的更好设计。重点是详细研究数字在线基础设施在在线访问支持方面的不足,以及在学习服务的可访问性方面对数字在线基础架构的改进。主要职业在以下阶段有明确的说明。这些措施正在增强学习服务支持的数字访问能力,并加强在线学习成绩的数字适应。独创性/价值本研究旨在通过增强高等学习者在线学习服务的适应能力,在疫情期间继续数字访问,从而帮助价值贡献。
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引用次数: 2
Tourists’ post-adoption continuance intentions of chatbots: integrating task–technology fit model and expectation–confirmation theory 游客使用聊天机器人后的延续意愿:整合任务-技术契合模型和期望-确认理论
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-15 DOI: 10.1108/fs-10-2021-0207
Neeraj Dhiman, M. Jamwal
PurposeDespite the proliferation of service chatbots in the tourism industry, the question on its continuance intentions among customers has largely remain unanswered. Building on an integrated framework using the task–technology fit theory (TTF) and the expectation–confirmation model (ECM), the present study aims to settle this debate by investigating the factors triggering customers to continue to use chatbots in a travel planning context.Design/methodology/approachThe research followed a quantitative approach in which a survey of 322 chatbot users was undertaken. The model was empirically validated using the structural equation modelling approach using AMOS.FindingsThe results reveal that users’ expectations are confirmed when they believe that the technological characteristics of chatbots satisfy their task-related characteristics. Simply, the results reveal a significant and direct effect of TTF on customers’ confirmation and perceived usefulness towards chatbots. Moreover, perceived usefulness and confirmation were found to positively impact customers’ satisfaction towards chatbots, in which the former exerts a relatively stronger impact. Not surprisingly, customers’ satisfaction with the artificial intelligence(AI)-based chatbots emerged as a predominant predictor of their continuance use.Practical implicationsThe findings have various practical ramifications for developers who must train chatbot algorithms on massive data to increase their accuracy and to answer more exhaustive inquiries, thereby generating a task–technology fit. It is recommended that service providers give consumers hassle-free service and precise answers to their inquiries to guarantee their satisfaction.Originality/valueThe present work attempted to empirically construct and evaluate the combination of the TTF model and the ECM, which is unique in the AI-based chatbots available in a tourism context. This research presents an alternate method for understanding the continuance intentions concerning AI-based service chatbots.
目的:尽管服务聊天机器人在旅游业中越来越多,但客户对其继续使用意愿的问题在很大程度上仍未得到解答。基于任务-技术契合理论(TTF)和期望-确认模型(ECM)的集成框架,本研究旨在通过调查促使客户在旅行规划环境中继续使用聊天机器人的因素来解决这一争论。设计/方法/方法本研究采用定量方法,对322名聊天机器人用户进行了调查。利用AMOS结构方程建模方法对模型进行了实证验证。研究结果表明,当用户认为聊天机器人的技术特征满足了他们的任务相关特征时,他们的期望就得到了证实。简单地说,结果揭示了TTF对客户对聊天机器人的确认和感知有用性的显著和直接影响。感知有用性和确认性正向影响客户对聊天机器人的满意度,其中感知有用性的影响相对更强。毫不奇怪,客户对基于人工智能(AI)的聊天机器人的满意度成为了预测它们是否会继续使用的主要指标。这些发现对开发人员有各种各样的实际影响,他们必须在海量数据上训练聊天机器人算法,以提高其准确性,并回答更详尽的查询,从而生成适合任务技术的算法。建议服务提供商为消费者提供无忧的服务和准确的解答,以保证消费者的满意度。原创性/价值本研究试图从经验上构建和评估TTF模型和ECM的组合,这在旅游业中基于人工智能的聊天机器人中是独一无二的。本研究提出了一种理解基于人工智能的服务聊天机器人的持续意图的替代方法。
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引用次数: 2
Implementing data analysis based on the mixed clustering technique for sustainable participatory waste management in a low-budget area 在低预算地区实施基于混合聚类技术的可持续参与式废物管理数据分析
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-13 DOI: 10.1108/fs-09-2021-0179
P. Warintarawej, Pichetwut Nillaor
PurposeThe research objectives are as follows: to understand the situation of solid waste management in the Makham Tia Subdistrict Administrative Organization, Surat Thani Province, Thailand; identify the patterns in household waste generation and 3Rs behavior (recycle, reuse and reduce waste); and formulate sustainable municipal solid waste management guidelines.Design/methodology/approachThis study aimed to propose the solution by using data analysis and a participatory research approach to set the guidelines for sustainable community waste management in a low-budget area. A survey of household behavior was done with questionnaires. Mixed clustering using the Gower coefficient was performed to assess the categorical socio-demographic variables along with the numeric variables related to the 3Rs behavior. The guidelines for waste management were generated based on the characteristics of the household groups.FindingsThe guidelines for waste management were generated based on the characteristics of the household groups. An appropriate practical plan for municipal solid waste management in Makham Tia Subdistrict was proposed in this work. The study showed that the guidelines were implemented and revised by members of the community, and this led to the development of sustainable community solid waste management for the future.Originality/valueThe goal of this study was to provide a solution for sustainable community waste management in a low-budget location by using data mining techniques and a participatory research approach. The study showed that the guidelines were implemented and revised by members of the community, and this led to the development of sustainable community solid waste management for the future.
目的:了解泰国素叻他尼省Makham Tia街道管理机构固体废物管理现状;确定生活垃圾产生模式和3Rs行为(回收、再利用和减少废物);制定可持续的城市固体废物管理指南。设计/方法/方法本研究旨在通过使用数据分析和参与式研究方法提出解决方案,以制定低预算地区可持续社区废物管理的指导方针。通过问卷调查对家庭行为进行了调查。使用高尔系数进行混合聚类,以评估分类社会人口统计变量以及与3Rs行为相关的数字变量。废物管理指南是根据家庭群体的特点制定的。发现废物管理指南是根据家庭群体的特点制定的。本工作为Makham Tia街道的城市固体废物管理提出了一个合适的实践计划。研究表明,该指南由社区成员实施和修订,这为未来可持续的社区固体废物管理带来了发展。独创性/价值本研究的目标是通过使用数据挖掘技术和参与式研究方法,为低预算地区的可持续社区废物管理提供解决方案。研究表明,该指南由社区成员实施和修订,这为未来可持续的社区固体废物管理带来了发展。
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引用次数: 0
Investigating the impact of artificial intelligence on consumer’s purchase intention in e-retailing 研究人工智能对电子零售中消费者购买意愿的影响
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-09-13 DOI: 10.1108/fs-10-2021-0218
R. Bhagat, V. Chauhan, Pallavi Bhagat
PurposeTechnology has been witnessing a rapid growth. The advent of artificial intelligence has further enhanced the satisfaction level of consumers, which makes it even more vital in the current scenario. This paper aims to explore the factors affecting practical implacability of artificial intelligence and its impact on consumers’ online purchase intention.Design/methodology/approachThis paper has used a technology-based model as the base to explore the different factors affecting consumers’ purchase intention towards e-retailing. This study has formulated a model that demonstrates the integration of artificial intelligence in retailing by the business organizations so as to understand the needs of customers and help them accept technology. This study has further explored faith, subjective norms and consciousness as constructs which enhance the implacability of artificial intelligence.FindingsThis study shows that artificial intelligence positively influences consumers’ buying behaviour. This study through a model also shows that integration of artificial intelligence enhances consumers’ purchase intention.Research limitations/implicationsThe study has been focusing on a portion of target population. So there is scope to include the whole set of the population to get closer-to-accurate results.Practical implicationsThe study offers useful inputs for academicians as well as marketers for predicting buying behaviour of consumers. Marketing managers can use artificial intelligence–embedded technology to enhance online purchase intention.Social implicationsThe study shows that an increase in consciousness towards e-retailing has made consumers keenly analyse and purchase products on the basis of merit and usefulness of the products.Originality/valueThe contribution has been made with the best of knowledge in formulating an integrated artificial intelligence model for consumers’ purchase intention in e-retailing.
目的技术一直在快速发展。人工智能的出现进一步提高了消费者的满意度,这使得它在当前的场景中更加重要。本文旨在探讨影响人工智能实用性的因素及其对消费者在线购买意愿的影响。设计/方法论/方法本文以一个基于技术的模型为基础,探讨了影响消费者对电子零售购买意愿的不同因素。本研究建立了一个模型,展示了商业组织将人工智能融入零售业,以了解客户的需求并帮助他们接受技术。本研究进一步探讨了信仰、主观规范和意识作为增强人工智能不可置信性的结构。发现这项研究表明,人工智能对消费者的购买行为产生了积极影响。这项通过模型进行的研究还表明,人工智能的集成增强了消费者的购买意愿。研究局限性/含义这项研究一直关注一部分目标人群。因此,为了更接近准确的结果,有可能将整个人群包括在内。实际含义该研究为学者和营销人员预测消费者的购买行为提供了有用的投入。营销经理可以使用人工智能——嵌入式技术来增强在线购买意愿。社会含义研究表明,对电子零售意识的增强使消费者能够敏锐地根据产品的优点和有用性来分析和购买产品。独创性/价值在为消费者在电子零售中的购买意愿制定综合人工智能模型方面,我们尽了最大的努力。
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引用次数: 1
Exploring India’s Generation Z perspective on AI enabled internet banking services 探索印度Z世代对人工智能互联网银行服务的看法
IF 2 Q3 REGIONAL & URBAN PLANNING Pub Date : 2022-08-29 DOI: 10.1108/fs-10-2021-0213
Shaheema Hameed, Abhinav Nigam
PurposeIndia is a rapidly developing economy with a rapidly expending internet infrastructure and among the largest Generation Z population. This generation is tech savvy and the access to technology and network creates a conducive environment for such usage. Internet banking for the same reasons is growing leaps and bounds. The introduction of artificial intelligence (AI) has created disruptions in the traditional banking also. This paper aims to analyze the comfort level and usage of AI-enabled banking services by Generation Z.Design/methodology/approachThe data is collected from 272 Generation Z members. The differential aspects, that is, the relationship of independent variables with dependent variables (AI-enabled internet banking), were analyzed using the structural equation modeling approach.FindingsDefining factors for AI-enabled internet banking were identified. The results of factors were consistent with previous studies. It was found that the usage of AI-enabled internet banking services is insignificant, indicating that Generation Z does not perceive any advantage in using AI-enabled internet banking services.Research limitations/implicationsThis paper does not incorporate age groups other than Generation Z. Further research could throw light on the difference based on age groups. Further research is required to deeply understand why Generation Z does not perceive AI-enabled internet services as very important.Practical implicationsIt has been observed that internet banking is important for Generation Z, but they also place greater importance on interpersonal communication. Banks need to consider this in designing their internet banking services.Originality/valueThis paper addresses the gap between comfort with and usage of AI-enabled internet banking services, by Generation Z. This paper indicates that the comfort with AI-enabled internet banking services does not translate to usage.
目的印度是一个快速发展的经济体,拥有快速发展的互联网基础设施,是Z世代人口最多的国家之一。这一代人精通技术,获得技术和网络为这种使用创造了有利的环境。出于同样的原因,网上银行正在突飞猛进地发展。人工智能的引入也对传统银行业造成了破坏。本文旨在通过Z世代设计/方法/方法分析人工智能银行服务的舒适度和使用情况。数据收集自272名Z世代会员。使用结构方程建模方法分析了差异方面,即自变量与因变量的关系(人工智能网络银行)。发现了人工智能互联网银行的决定性因素。这些因素的结果与以前的研究一致。研究发现,使用人工智能互联网银行服务的情况并不显著,这表明Z世代在使用人工智能网络银行服务方面没有任何优势。研究局限性/含义本文没有纳入Z世代以外的年龄组。进一步的研究可以揭示基于年龄组的差异。需要进一步的研究来深入理解为什么Z世代不认为人工智能互联网服务非常重要。实践意义已经观察到,网上银行对Z世代很重要,但他们也更重视人际沟通。银行在设计网上银行服务时需要考虑到这一点。独创性/价值本文探讨了Z世代对人工智能互联网银行服务的舒适度和使用度之间的差距。本文指出,人工智能互联网金融服务的舒适性不会转化为使用。
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引用次数: 2
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Foresight
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