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Analyzing the Effects of Healthy Older Adults’ Optimism and Executive Function on Hazardous Road-Crossing Using a Bayesian Generalized Linear Mixed Model 使用贝叶斯广义线性混合模型分析健康老年人的乐观情绪和执行功能对危险过马路的影响
Pub Date : 2024-08-02 DOI: 10.1177/03611981241258989
Toshiaki Kimura, Ichiro Uchiyama, Chiharu Taneoka
Deteriorating executive function, health, and declining driving experience in older adults have been shown to lead to dangerous road-crossing. Further, positive overconfidence in their capabilities makes efficient compensation difficult. Therefore, understanding the mechanisms of hazardous road crossing by focusing on optimism is important. To examine the mechanisms that influence crossing decisions, this study formulated two opposing hypotheses: more optimistic older adults are blind to functional decline and thus make riskier crossing decisions; less optimistic older adults are more aware of their functional decline and thus avoid risky crossings. Forty-eight older adults aged 65 years or older were asked to come to the laboratory and complete a questionnaire on crossing roads; subsequently, their working memory, attentional shifting, and -inhibition abilities were measured. Data were analyzed using a Bayesian generalized linear mixed model. A model was constructed for each item using four scores on dangerous crossing decisions as the objective variables, allowing examination of the effects of “executive functioning,”“subjective health,”“driving frequency,”“optimism,” and “interaction between optimism and the other variables.” In older adults with low optimism, the poorer the attentional shifting and -inhibition function, the more such hazardous crossings were avoided. In those with high optimism, the lower their subjective health, the more hazardous the crossings. These results supported this study’s hypotheses on optimism. In older adults with low optimism, higher levels of working memory, subjective health, and driving frequency were associated with higher-risk-crossing choices, suggesting that optimism is related to risk avoidance and may influence crossing intentions.
事实证明,老年人执行功能、健康状况的恶化以及驾驶经验的减少会导致危险的过马路行为。此外,对自身能力的积极过度自信使得有效补偿变得困难。因此,通过关注乐观情绪来了解危险过马路的机制非常重要。为了研究影响横穿马路决定的机制,本研究提出了两个相反的假设:较乐观的老年人对功能衰退视而不见,因此会做出更危险的横穿马路决定;较不乐观的老年人更清楚自己的功能衰退,因此会避免危险的横穿马路决定。研究人员要求 48 名 65 岁或以上的老年人到实验室填写一份关于横穿马路的问卷,随后测量他们的工作记忆、注意力转移和抑制能力。数据采用贝叶斯广义线性混合模型进行分析。以危险过马路决策的四项得分作为客观变量,为每个项目构建了一个模型,从而可以检验 "执行功能"、"主观健康"、"驾驶频率"、"乐观 "以及 "乐观与其他变量之间的交互作用 "的影响。在乐观程度低的老年人中,注意力转移和抑制功能越差,越能避免此类危险路口。而对于乐观程度高的人来说,他们的主观健康水平越低,越是危险的交叉路口。这些结果支持了本研究关于乐观情绪的假设。在低乐观情绪的老年人中,较高水平的工作记忆、主观健康状况和驾驶频率与较高风险的穿越选择有关,这表明乐观情绪与风险规避有关,并可能影响穿越意图。
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引用次数: 0
Evaluation of Thick-Lift Paving of Asphalt Concrete 沥青混凝土厚提升摊铺评估
Pub Date : 2024-08-02 DOI: 10.1177/03611981241255371
Bryan Wilson, Moises Saca, Darlene Goehl
This research paper focuses on the feasibility of thick-lift paving with asphalt concrete. Thick-lift paving is the placement of asphalt concrete in a lift greater than the allowable maximum by an agency, often four to five times the nominal maximum aggregate size. Thick-lift paving offers potential benefits including streamlining operations and eliminating the bond interface in multi-lift layers. However, it also presents challenges such as potential for inadequate compaction and lower ride quality. Asphalt concrete design and construction specifications from 19 state Departments of Transportation were reviewed. In the field, 28 thick-paving test sections were constructed with different lift thicknesses (3 to 10 in.), two mix designs, different paving screed settings, and different rolling patterns. All pavers were equipped with tamper bar screeds. During construction, the researchers monitored asphalt cooldown time and mat density. After construction, the ride quality of each section was measured, and cores were tested for air voids content. Acceptable mat compaction was achieved in all test sections, with additional roller passes having the most significant effect on compaction. The study also found that thick one-lift layers yielded better and more uniform compaction than two-lift layers. Thicker lifts had significantly longer cool down times and potentially increased roughness. Recommendations included the possible use of tamper bar screeds and additional roller passes to improve compaction. Scenarios that are suitable for thick-lift paving were identified.
本研究论文的重点是沥青混凝土厚层摊铺的可行性。厚层沥青混凝土摊铺是指沥青混凝土的摊铺厚度大于机构允许的最大值,通常是标称最大集料尺寸的四到五倍。厚层摊铺具有潜在的优势,包括简化操作和消除多层摊铺中的粘结界面。然而,它也带来了一些挑战,如可能出现压实不足和行驶质量下降等问题。对 19 个州交通部的沥青混凝土设计和施工规范进行了审查。在现场,采用不同的提升厚度(3 到 10 英寸)、两种混合料设计、不同的摊铺熨平板设置和不同的碾压模式,建造了 28 个厚摊铺试验段。所有摊铺机都配备了夯杆熨平板。在施工过程中,研究人员对沥青冷却时间和垫层密度进行了监测。施工结束后,对每段路面的行驶质量进行了测量,并对路芯的空隙含量进行了检测。所有试验路段都达到了可接受的垫层压实度,增加压路机碾压次数对压实度的影响最大。研究还发现,厚的一碾压层比两碾压层的压实效果更好、更均匀。较厚的碾压层冷却时间明显较长,可能会增加粗糙度。建议包括可能使用夯杆熨平板和额外的压路机碾压,以改善压实效果。确定了适合厚层摊铺的方案。
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引用次数: 0
Insights into User Acceptance of Battery Swapping Services for Sustainable Micromobility using the Unified Theory of Acceptance and Use of Technology 2 Model 利用 "技术接受和使用统一理论 2 "模型深入了解用户对电池更换服务的接受程度,以实现可持续的微移动性
Pub Date : 2024-08-02 DOI: 10.1177/03611981241264111
Fan Zhang, Huitao Lv, Ning Sun, Yanjie Ji
Intelligent Battery Swapping Services (BSSs) present an innovative solution to the challenges of charging, safety hazards, and disorganized battery management encountered by electric micromobility vehicles (EMVs). Although BSSs have gained traction in the business-to-business domain, their acceptance in the business-to-customer sector remains uncertain. This study leverages the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) combined with a structural equation modeling framework to discern the adoption intentions toward BSS among individual drivers. Drawing from a survey of 434 EMV users in Jiangsu Province, China, we analyzed the relationship between latent variables, while also evaluating the moderating effects of sociodemographic and transport-related factors via multi-group analysis. The findings revealed a model with impressive explanatory power, accounting for approximately 54.8% of the variance in intention. Notably, social influence emerged as the most potent influencer on intention, trailed by effortlessness expectancy, price sensitivity, and performance expectancy. Intriguingly, both price sensitivity and technology anxiety exhibited a negative correlation with intention. Furthermore, variables such as gender, age, income, riding purpose, and riding frequency were found to significantly shape users’ intentions to embrace BSS. This research offers valuable insights for policy makers aiming to promote BSS adoption among EMV users and encourage the EMV market’s growth and sustainability.
智能电池交换服务(BSS)为电动微型车(EMV)在充电、安全隐患和电池管理混乱等方面遇到的挑战提供了一种创新的解决方案。虽然 BSS 在企业对企业领域获得了广泛关注,但其在企业对客户领域的接受程度仍不确定。本研究利用 "技术接受和使用统一理论 2"(UTAUT2),结合结构方程建模框架,对个体司机采用 BSS 的意愿进行分析。通过对中国江苏省 434 名 EMV 用户的调查,我们分析了潜在变量之间的关系,同时还通过多组分析评估了社会人口和交通相关因素的调节作用。研究结果表明,该模型具有很强的解释力,约占意向变异的 54.8%。值得注意的是,社会影响是对意向影响最大的因素,其次是不费力预期、价格敏感性和性能预期。耐人寻味的是,价格敏感性和技术焦虑都与意向呈负相关。此外,性别、年龄、收入、骑行目的和骑行频率等变量也在很大程度上影响了用户使用 BSS 的意愿。这项研究为旨在促进 EMV 用户采用 BSS 并鼓励 EMV 市场增长和可持续发展的政策制定者提供了有价值的见解。
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引用次数: 0
Assessment of Driven Pile Ultimate Capacity through Artificial Neural Network Analysis of Cone Penetration Test Data 通过锥入度测试数据的人工神经网络分析评估驱动桩的极限承载力
Pub Date : 2024-08-02 DOI: 10.1177/03611981241257407
Md Ariful Mojumder, Murad Y. Abu-Farsakh, Firouz Rosti, Shengli Chen
In this research, the application of an artificial neural network (ANN) was employed utilizing cone penetration test (CPT) information to produce an enhanced comprehension of the ultimate load-bearing capacity of piles. The ANN algorithm is independent of correlation assumptions as it uses prior cases/instances to grasp the relationship. A database of eighty pile load tests on squared precast/prestressed concrete (PPC) driven piles and corresponding CPT data was prepared in this regard, in which the ANN models were trained using these data. Feed-forward network techniques such as backpropagation algorithm, Levenberg–Marquardt algorithm were used with trial and error. The cone sleeve friction and corrected cone tip resistance were used to train numerous ANN models. A comparison was made between the prediction of ANN models and three pile-CPT methods, that is, Laboratoire central des pontes et chaussées (LCPC), probabilistic, and University of Florida (UF) methods. The findings of this research exhibited that ANN excels in the evaluation of ultimate capacity of squared PPC piles. A comparison was also made with LCPC, probabilistic, and UF method on the basis of reliability-based load and resistance factor design analysis, which also demonstrates higher resistance factors, ϕ, and superior efficiencies of ANN models over the traditional pile-CPT methods. Consequently, these discoveries reinforce the efficacy of utilizing ANN for assessing the ultimate load-bearing capacity of piles through the interpretation of CPT data.
在这项研究中,利用锥入度试验(CPT)信息,采用了人工神经网络(ANN),以提高对桩基极限承载力的理解。人工神经网络算法不受相关性假设的影响,因为它利用先前的案例/实例来把握两者之间的关系。为此,我们准备了一个包含八十个方形预制混凝土/预应力混凝土(PPC)打入桩荷载试验和相应 CPT 数据的数据库,并利用这些数据对 ANN 模型进行了训练。使用了反向传播算法、Levenberg-Marquardt 算法等前馈网络技术,并进行了反复试验。锥套摩擦力和修正后的锥尖阻力被用来训练大量的 ANN 模型。对 ANN 模型的预测结果与三种桩基-CPT 方法进行了比较,即中央桥梁实验室(LCPC)方法、概率方法和佛罗里达大学(UF)方法。研究结果表明,ANN 在评估方形 PPC 桩的极限承载力方面表现出色。在基于可靠性的荷载和阻力系数设计分析的基础上,还与 LCPC、概率和 UF 方法进行了比较,结果表明 ANN 模型比传统的桩-CPT 方法具有更高的阻力系数 ϕ 和更优越的效率。因此,这些发现加强了利用方差网络通过解释 CPT 数据来评估桩的极限承载力的有效性。
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引用次数: 0
City Bus Reliability Measurement Based on Sparse Field Data Supported by Selected State Space Models 基于选定状态空间模型支持的稀疏现场数据的城市公交车可靠性测量
Pub Date : 2024-08-02 DOI: 10.1177/03611981241263563
David Vališ, Kamila Hasilová, Zdeněk Vintr, Joanna Rymarz
Means of transport are an important part of today’s cities. Bus transport in particular is considered to be a reliable mode of transport. In cooperation with a city’s transport company, we process in this article data collected from two fleets of buses. The data records are related to the failures of individual bus subsystems. We focus on the study of data from engine and brake subsystems, the consequences of failures of which are the most serious in relation to traffic safety. The data are seemingly austere, as the records only contain information such as “operating/fault” during a given month (no known causes, mechanisms, or other more precise time information about the failure). On the basis of such sparse data, however, it is still possible to estimate the trend or predict the development of certain measures over time. For the study and subsequent prediction, we used approaches based on state space models. Specifically, we worked with a linear trend model and a periodic component model. For both fleets of buses, we have also analyzed what the respective model and its prediction could look like if we knew selected and more detailed time information about the failures. This model therefore provides a general idea of the rate of occurrence of failure trend development, expected number of failures within single months, and respective bus subsystem failure occurrence forecasts. Based on this information, operators and entrepreneurs can rationalize the processes related to operations, maintenance, and repair planning.
交通工具是当今城市的重要组成部分。公交车尤其被认为是一种可靠的交通工具。通过与一家城市交通公司合作,我们在本文中处理了从两支公交车队收集到的数据。这些数据记录与各个巴士子系统的故障有关。我们重点研究了发动机和制动子系统的数据,这两个子系统的故障对交通安全的影响最为严重。这些数据看似稀少,因为记录只包含特定月份的 "运行/故障 "等信息(没有已知的故障原因、机制或其他更精确的时间信息)。然而,在这些稀少数据的基础上,仍有可能估算出某些措施随时间推移的趋势或预测其发展。在研究和后续预测中,我们采用了基于状态空间模型的方法。具体来说,我们使用了线性趋势模型和周期成分模型。对于两个车队的公交车,我们还分析了如果我们知道选定的和更详细的故障时间信息,各自的模型及其预测会是什么样子。因此,该模型提供了故障趋势发展的发生率、单月内的预期故障次数以及各巴士子系统故障发生率预测的总体情况。根据这些信息,运营商和企业可以合理安排运营、维护和维修计划的相关流程。
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引用次数: 0
Assessing High-Temperature Performance of Asphalt-Filler Mastic System Treated with Micro-Nano Filler Combinations 评估经微纳米填料组合处理的沥青-填料胶泥系统的高温性能
Pub Date : 2024-08-02 DOI: 10.1177/03611981241258751
Aditya Kumar Das, Dharamveer Singh
This work evaluates the performance of asphalt-filler mastic treated with a combination of inert-active fillers at high temperature. Inert filler does not react with asphalt, whereas active filler actively participates in a chemical reaction with asphalt. This study utilized a viscosity grade (VG)-30 asphalt, basalt stone dust (B), hydrated lime (HL), and nano hydrated lime (NHL) as fillers for asphalt-filler mastic preparation. The dosages of HL and NHL fillers were varied as 0%, 5%, 10%, 15%, and 20% by weight of VG-30. Filler/binder ratios of 0.6 to 1.2 were considered with different filler combinations (B, B-HL, B-NHL) for the production of 36 mastic types. The high-temperature performance of the asphalt-filler mastic was investigated using shear creep and multiple creep-recovery tests. Further, this study evaluated the properties of the fillers which were most influential on the permanent deformation behavior of mastic using grey relational analysis. The findings signify the beneficial effects of NHL over HL in improving the ability of mastic to withstand permanent deformation. Also, mastic treated with NHL was found to be less susceptible to high stress levels than mastic treated with HL. It was also found that the amount of active filler can be reduced by 5% (by weight of asphalt) by using NHL instead of HL to achieve the equivalent high-temperature performance of mastic. Specific surface area and average particle size were found to be the most two influential properties of filler that significantly influenced the high-temperature performance of the asphalt-filler mastic.
这项研究评估了高温下使用惰性和活性填料组合处理的沥青-填料胶泥的性能。惰性填料不会与沥青发生反应,而活性填料会积极参与与沥青的化学反应。本研究使用粘度等级(VG)-30 的沥青、玄武岩石粉(B)、熟石灰(HL)和纳米熟石灰(NHL)作为沥青-填料胶泥制备的填料。按 VG-30 重量计,HL 和 NHL 填料的用量分别为 0%、5%、10%、15% 和 20%。在生产 36 种胶泥时,考虑了 0.6 至 1.2 的填料/粘合剂比率和不同的填料组合(B、B-HL、B-NHL)。通过剪切蠕变和多次蠕变恢复试验研究了沥青填料胶泥的高温性能。此外,本研究还使用灰色关系分析法评估了对胶泥永久变形行为影响最大的填料特性。研究结果表明,在提高胶泥承受永久变形的能力方面,NHL 比 HL 更有优势。此外,经 NHL 处理的胶泥比经 HL 处理的胶泥更不易受到高应力水平的影响。研究还发现,使用 NHL 而不是 HL 可以将活性填料的用量减少 5%(按沥青重量计),从而达到相同的胶泥高温性能。研究发现,比表面积和平均粒径是对沥青填料胶泥高温性能影响最大的两种填料特性。
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引用次数: 0
Automating Pedestrian Crash Typology Using Transformer Models 利用变换器模型实现行人碰撞类型学自动化
Pub Date : 2024-08-02 DOI: 10.1177/03611981241260691
Amir Hossein Oliaee, Subasish Das, Minh Le
To accurately analyze and understand the causes of traffic crashes involving pedestrians and bicyclists, the Pedestrian and Bicycle Crash Analysis Tool (PBCAT) was developed. However, manual data entry in the tool is labor intensive. Thus, a more automated method is needed for large data sets. This study developed deep-learning models to automate the classification of crash types. Additionally, the PBCAT’s classification typology can lead to imbalanced data sets, underscoring the need to actively tackle the issue of imbalanced native classification. By addressing this issue, researchers can significantly enhance their ability to harness the potential of emerging large language models. This endeavor becomes even more crucial as large language models like transformer models become increasingly accessible, offering promising opportunities in transportation safety research. This study focused on police reports’ text narratives concerning pedestrian crashes in three major cities in Texas from 2018 to 2020 as a case study. It evaluated the effectiveness of classification loss functions, classification typology adjustments, and model pre-training in addressing the adverse effects of data set imbalance. Our tests indicate that better classification results can be achieved by using the balanced categorical cross entropy (BCE) loss function and using a model with a more robust pre-training. This effect was noticeable when a large enough sample size was present for each class. In the case of smaller data sets, a tiered classification system was recommended, with fewer classes and more distinct text sentiment.
为了准确分析和了解涉及行人和骑自行车者的交通事故原因,开发了行人和自行车事故分析工具 (PBCAT)。然而,在该工具中手动输入数据耗费大量人力。因此,需要一种更加自动化的方法来处理大型数据集。本研究开发了深度学习模型来自动分类碰撞类型。此外,PBCAT 的分类类型学可能会导致数据集的不平衡,因此需要积极解决本地分类不平衡的问题。通过解决这一问题,研究人员可以大大提高利用新兴大型语言模型潜力的能力。随着转换器模型等大型语言模型越来越容易获得,这一努力变得更加重要,为交通安全研究提供了大有可为的机会。本研究以 2018 年至 2020 年德克萨斯州三个主要城市的警方报告中有关行人碰撞事故的文本叙述为案例。它评估了分类损失函数、分类类型调整和模型预训练在解决数据集不平衡的不利影响方面的有效性。我们的测试表明,使用平衡分类交叉熵(BCE)损失函数和使用更稳健的预训练模型可以获得更好的分类结果。当每个类别的样本量足够大时,这种效果就会很明显。在数据集较小的情况下,建议采用分层分类系统,减少类别,增加不同的文本情感。
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引用次数: 0
Prediction of Freezing Air Temperature Distribution in the Entire Railway Tunnel According to Tunnel Length and Outside Air Temperature 根据隧道长度和外部空气温度预测整个铁路隧道的冻结空气温度分布
Pub Date : 2024-08-02 DOI: 10.1177/03611981241260702
Sehee Lee, Jongwon Kim, Sungbum Park, Kook-Hwan Cho
Railway tunnels have been constructed mainly in cold regions in South Korea recently, and damage related to freezing problems have occurred thereafter. When freezing air temperatures persist inside a tunnel, it causes damage, such as ice formation from leaks and obstruction of drainage flow. The air temperature distribution inside a tunnel is related to the area inside a tunnel, such as tunnel length, cross-section, and so forth. It can be interpreted with a convection mechanism. Tunnel length is designed depending on site conditions, and it is complicated to predict freezing air temperature distribution in a tunnel. In this study, the air temperature variation inside a long tunnel was measured in winter, and a heat transfer analysis model was implemented. A double-track railway tunnel model with a half-length ranging from 500 to 5000 m was simulated, and the conditions of freezing temperature distribution inside tunnels were investigated. The research results propose freezing conditions in railway tunnels according to tunnel lengths and minimum outside air temperatures.
最近,韩国主要在寒冷地区修建了铁路隧道,随后发生了与冻结问题有关的损坏。当隧道内的气温持续冻结时,就会造成破坏,如渗漏结冰和排水受阻。隧道内的气温分布与隧道内的面积有关,如隧道长度、横截面等。它可以用对流机制来解释。隧道长度的设计取决于现场条件,因此隧道内冻结气温分布的预测比较复杂。本研究测量了冬季长隧道内的空气温度变化,并建立了传热分析模型。模拟了半长为 500 至 5000 米的双轨铁路隧道模型,并研究了隧道内冻结温度分布条件。研究结果根据隧道长度和外部最低气温提出了铁路隧道内的冻结条件。
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引用次数: 0
Systematic Literature Review and Scientometric Analysis on the Advancements in Electrically Conductive Asphalt Technology for Smart and Sustainable Pavements 关于用于智能和可持续路面的导电沥青技术进展的系统文献综述和科学计量分析
Pub Date : 2024-08-02 DOI: 10.1177/03611981241260703
Arsalaan Khan Yousafzai, Muslich Hartadi Sutanto, Muhammad Imran Khan, Nura Shehu Aliyu Yaro, Abdullah O. Baarimah, Nasir Khan, Abdul Muhaimin Memon, Adamu Sani
Plain asphalt typically is an insulator to the flow of electric current. It can be modified to conductive asphalt by adding various recyclable and environment-friendly conductive additives in it. Such asphalt can provide smart and multifunctional environmentally sustainable applications in the pavement industry. Its production and performance behavior parameters are, however, yet to be entirely understood. This study presents a review of literature on conductive asphalt using systematic literature review and scientometric analysis techniques to holistically understand conductive asphalt and current research developments in this field. The objective was to perform a critical review and scientometrically characterize the published research studies. Literature was acquired from credible research databases for the study duration from 2009 to 2022, and these were subsequently using the preferred reporting items for systematic reviews and meta-analyses (PRISMA) protocol to identify the most relevant documents. Sixty-two bibliographic articles were consequently selected for the study. Systematic review identified the research themes and techniques adopted in the field of conductive asphalt technology, and the scientometric analysis quantified the characteristics of the articles. VOSViewer was utilized for visualizing the key findings of the quantitative analysis. Development of conductive asphalt has great research potential and improving its piezoresistivity and conductive network is the future research focus of smart asphalt technology. An experimental study was also conducted, and the results were presented. A dataset of 75 Marshall asphalt specimens of various mix proportions was compiled to assess the Marshall parameters, volumetrics, and their electrical resistivity. 60/70 penetration grade bitumen was used along with five waste tire metal fiber based modified asphalt mixes with contents 0%, 0.375%, 0.75%, 1.125%, and 1.5%. This review, along with experimental investigations, provided an in-depth understanding of conductive asphalt concrete’s behavior, the emerging trends to support future studies, and helped to identify the current major research themes and the corresponding challenges.
普通沥青通常是电流的绝缘体。通过添加各种可回收和环保的导电添加剂,可将其改性为导电沥青。这种沥青可为路面行业提供智能化和多功能的环境可持续应用。然而,人们对其生产和性能行为参数还没有完全了解。本研究采用系统的文献综述和科学计量分析技术,对导电沥青的相关文献进行了综述,以全面了解导电沥青以及该领域当前的研究进展。研究的目的是对已发表的研究成果进行批判性回顾和科学计量学分析。我们从可靠的研究数据库中获取了 2009 年至 2022 年期间的研究文献,随后使用系统综述和荟萃分析(PRISMA)协议的首选报告项目来识别最相关的文献。最终,62 篇文献被选入研究。系统综述确定了导电沥青技术领域的研究主题和采用的技术,科学计量分析量化了文章的特征。VOSViewer 用于将定量分析的主要结果可视化。开发导电沥青具有巨大的研究潜力,提高其压阻率和导电网络是智能沥青技术未来的研究重点。此外,还进行了实验研究,并展示了结果。我们编制了 75 个不同混合比例的马歇尔沥青试样数据集,以评估马歇尔参数、体积计量及其电阻率。在使用 60/70 渗透等级沥青的同时,还使用了五种基于废轮胎金属纤维的改性沥青混合料,其含量分别为 0%、0.375%、0.75%、1.125% 和 1.5%。本综述和实验研究深入了解了导电沥青混凝土的行为、支持未来研究的新兴趋势,并帮助确定了当前的主要研究课题和相应挑战。
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引用次数: 0
Service Quality and Personal Attitudes as Predictors of Overall Satisfaction with Public Buses: A Case Study in Kathmandu, Nepal 服务质量和个人态度是公共汽车总体满意度的预测因素:尼泊尔加德满都案例研究
Pub Date : 2024-07-31 DOI: 10.1177/03611981241257256
Rupesh Kumar Yadav, Akshay Gupta, Pushpa Choudhary, Manoranjan Parida
This study analyzes the effects of certain variables on bus service quality (SQ) and how SQ and personal attitudes affect satisfaction with public buses. A total of 552 responses were collected using a questionnaire that captured socioeconomic and trip characteristics, satisfaction ratings for SQ attributes, and the personal attitudes of consumers. Factor analysis was used to uncover unobserved latent features and to generate two measurement models: for SQ and for personal attitudes of bus users. Three latent variables (“information, safety and security”, “comfort”, and “accessibility/availability”) were observed that signify SQ. Simultaneously, two latent variables (perceived value, and behavioral intention and involvement) were obtained representing the attitude of customers. A structural equation modeling method was employed to compute interconnections among these variables. Information and safety and security had a major influence on SQ followed by comfort and accessibility/availability. Similarly, perceived value had a greater impact on personal attitudes than that on behavioral intention and involvement. Findings also show that evaluating overall SQ is better explained when consumers rate the service quality of buses after knowing about the various attributes. Findings revealed that the overall satisfaction of customers with bus services was influenced more by SQ-related attributes than by personal attitudes. The study also provided insights into public bus service quality improvements that must be emphasized and enhanced to increase ridership. This understanding of connections among SQ, personal attitudes, and overall satisfaction can assist transit officials in developing effective strategies and investment plans to meet the needs of passengers and boost customer satisfaction with public buses.
本研究分析了某些变量对公共汽车服务质量(SQ)的影响,以及 SQ 和个人态度如何影响对公共汽车的满意度。本研究使用调查问卷收集了 552 份答复,问卷内容包括社会经济和出行特征、对服务质量属性的满意度评分以及消费者的个人态度。通过因子分析发现了未观察到的潜在特征,并生成了两个测量模型:公共汽车服务质量模型和公共汽车用户个人态度模型。观察到三个潜变量("信息、安全和保障"、"舒适度 "和 "可达性/可用性")是 SQ 的标志。与此同时,还得到了代表用户态度的两个潜变量(感知价值、行为意向和参与)。我们采用了结构方程建模法来计算这些变量之间的相互联系。信息和安全保障对 SQ 有重大影响,其次是舒适度和可及性/可用性。同样,感知价值对个人态度的影响大于对行为意向和参与度的影响。研究结果还表明,如果消费者在了解各种属性后对巴士服务质量进行评分,则能更好地解释对整体服务质量的评价。研究结果表明,顾客对巴士服务的总体满意度受服务质量相关属性的影响大于个人态度。这项研究还为改善公共巴士服务质量提供了启示,要想提高乘客数量,就必须重视和加强公共巴士服务质量。对 SQ、个人态度和总体满意度之间联系的了解有助于公交官员制定有效的战略和投资计划,以满足乘客需求,提高乘客对公共巴士的满意度。
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引用次数: 0
期刊
Transportation Research Record: Journal of the Transportation Research Board
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