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Workload, Motivation, and Satisfaction's Impact on Employee Performance in Karimun's Savings and Loan Cooperative 工作量、激励和满意度对 Karimun 储贷合作社员工绩效的影响
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.25325
Klementina Kona Aran, S. Suhardi
This qualitative research focuses on employees of savings and loan cooperatives in Karimun and Batam, comprising two Savings and Loan Cooperatives (KSP) in Karimun and five KSPs in Batam, including KSP CU Jembatan Kasih, KSP Golden Madani Sejahtera, KSP Tuah Madani Sejahtera, and KSP Pioneer Golden Raya. The study involves 100 respondents selected through purposive sampling, employing a survey method with questionnaires distributed directly to respondents. The Likert scale (1 to 5) serves as the measurement scale, and data analysis utilizes multiple linear regression with the SPSS program. The results support Hypotheses H1, H2, and H3, confirming the positive impacts of workload, work motivation, and job satisfaction on employee performance in Savings and Loan Cooperatives in Karimun. However, Hypothesis H4, proposing simultaneous influences from workload, motivation, and satisfaction, is only partially supported, with workload and work motivation exhibiting significant impacts while job satisfaction does not demonstrate a statistically significant role. These findings enhance our understanding of factors influencing employee performance in Savings and Loan Cooperatives in Karimun.
本定性研究主要针对卡里蒙和巴淡岛储蓄与贷款合作社的员工,包括卡里蒙的两家储蓄与贷款合作社(KSP)和巴淡岛的五家储蓄与贷款合作社,其中包括 KSP CU Jembatan Kasih、KSP Golden Madani Sejahtera、KSP Tuah Madani Sejahtera 和 KSP Pioneer Golden Raya。本研究通过目的性抽样选出 100 名受访者,采用直接向受访者发放问卷的调查方法。采用李克特量表(1 至 5)作为测量量表,并利用 SPSS 程序进行多元线性回归数据分析。结果支持假设 H1、H2 和 H3,证实了工作量、工作动机和工作满意度对卡里蒙储贷合作社员工绩效的积极影响。然而,假设 H4(工作量、工作动机和满意度同时产生影响)仅得到部分支持,工作量和工作动机表现出显著影响,而工作满意度在统计上并未表现出显著作用。这些发现加深了我们对影响卡里蒙储贷合作社员工绩效因素的理解。
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引用次数: 0
The Influence of Hedonic Shopping Motivation, Ease of Use, Customer Reviews, and Electronic Word of Mouth on Impulse Buying Behavior at Shopee E-Commerce During The COVID-19 Pandemic 在 COVID-19 大流行期间,Hedonic 购物动机、易用性、客户评论和电子口碑对 Shopee 电子商务冲动购买行为的影响
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.23820
Theresia Angel Mirahanda, Yennida Parmariza
This study aims to determine, analyze, and explain the effect of hedonic shopping motivation, ease of use, customer reviews, and electronic word of mouth on impulse buying behavior at E-commerce Shopee during the COVID-19 pandemic. The approach used in this research is descriptive method and quantitative approach. The data analysis method in this study uses Partial Least Square (PLS) and data collection in this study uses a survey method, with the research instrument used is a questionnaire. The population in this study are people who shop using Shopee, the number of which is not known with certainty. The sample used in this study was 211 respondents, with the sampling technique using purposive sampling. The results of this study indicate that hedonic shopping motivation has a positive and significant effect on impulse buying behavior; customer reviews have a positive and significant effect on impulse buying behavior; electronic word of mouth has a positive and significant effect on impulse buying behavior; ease of use has no effect on impulse buying behavior.
本研究旨在确定、分析和解释在 COVID-19 大流行期间,享乐型购物动机、易用性、客户评论和电子口碑对电子商务 Shopee 的冲动购买行为的影响。本研究采用的方法是描述性方法和定量方法。数据分析采用偏最小二乘法(PLS),数据收集采用调查法,研究工具为调查问卷。本研究的研究对象是使用 Shopee 购物的人,具体人数不确定。本研究使用的样本为 211 名受访者,抽样技术为目的性抽样。研究结果表明,享乐型购物动机对冲动购买行为有积极而显著的影响;顾客评论对冲动购买行为有积极而显著的影响;电子口碑对冲动购买行为有积极而显著的影响;易用性对冲动购买行为没有影响。
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引用次数: 0
Analysis of The Influence of the 7p Marketing Mix on Consumer Loyalty Shipping Services Company 7p 营销组合对消费者忠诚度的影响分析 航运服务公司
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.20008
Suriya Nengsih, Naufal Bachri, T. Edyansyah, Yuli Asbar
This study aims to determine and analyze the effect of the 7p marketing mix on consumer loyalty at the delivery service company (JNE) in Lhokseumawe city and to find out which JNE service factor has the most dominant effect on consumer loyalty at the JNE delivery service company in Lhokseumawe city. The object of this research is consumers who have used or are using JNE shipping services. The sample used amounted to 100 respondents. The sample data collection technique used is a questionnaire. The author distributed questionnaires to 100 JNE consumers in Lhokseumawe city. The distribution of questionnaires that have been carried out by the author gets the results of the study, namely, partially the product variable (X1), price variable (X2), location variable (X3), promotion variable (X4), people variable (X5), service delivery process variable (X6), and phsycal evidence variable (X7), has a positive and significant effect on the loyalty of JNE consumers in the city of Lhokseumawe, with the most dominant variable affecting the loyalty of JNE consumers in the city of Lhokseumawe, namely the phsycal evidence variable (X7). The simultaneous testing in this study results in that the product variable (X1), price variable (X2), location variable (X3), promotion variable (X4), people variable (X5), service delivery process variable (X6), and phsycal evidence variable (X7), have a positive and significant effect on customer loyalty at JNE delivery service company in Lhokseumawe city. Keywords: product, price, location, promotion, people, process, physical evidance, consumer loyalty
本研究旨在确定和分析 7p 营销组合对消费者忠诚度的影响,并找出对消费者忠诚度影响最大的 JNE 服务因素。研究对象是曾经或正在使用 JNE 送货服务的消费者。使用的样本为 100 名受访者。使用的样本数据收集技术是问卷调查。笔者向洛休马威市的 100 名 JNE 消费者发放了调查问卷。通过发放问卷,作者得出了研究结果,即部分产品变量(X1)、价格变量(X2)、地点变量(X3)、促销变量(X4)、人员变量(X5)、服务交付过程变量(X6)、其中,最主要的影响因素是心理证据变量(X7)。本研究的同步检验结果表明,产品变量(X1)、价格变量(X2)、地点变量(X3)、促销变量(X4)、人员变量(X5)、服务提供过程变量(X6)和心理证据变量(X7)对洛休马维市 JNE 快递服务公司的客户忠诚度有积极而显著的影响。关键词:产品、价格、地点、促销、人员、流程、实物证据、消费者忠诚度
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引用次数: 0
Design, Play, Procure : Unleashing Gamification’s Potential To Reshape The Interior Design Business Model And Facilitate Direct Interior Furnishing Procurement 设计、游戏、采购:释放游戏化潜能,重塑室内设计商业模式,促进室内装饰直接采购
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.24866
Augustine Sally Saputra, Sonny Rustiadi
This mixed methods research explored user perceptions and engagement dynamics surrounding a proposed gamification concept for interior design and interior furnishing procurement. A multi-phase approach combining exploratory qualitative and quantitative methods with Technology Acceptance Model (TAM), Theory of Planned Behaviour (TPB) and Value Co-Creation (VCC) constructs. Thematic analysis from exploratory qualitative interviews revealed perceived benefits around enhanced collaboration, customization, and engagement, with expectations for effortless spatial visualization and creative experimentation. However, adoption outlook varied across age groups. Exploratory quantitative analysis using PLS-SEM showed perceived usefulness and social influences driving favorable attitudes, while confirmatory quantitative analysis with MRL constructs using CFA and PLS-SEM demonstrated positive early experiences markedly influencing eventual user advocacy. Key Recommendations center on agile, human-centric implementation focused on participative value creation for sustained relevance. Blended physical-digital strategies addressing category-specific barriers are advised, alongside participative value co-creation sustaining designer and client creativity amid digitization. While findings provide measured optimism given strong receptivity and adoption readiness metrics, targeted transition sequencing grounded in user realities, not technical proficiency alone, is imperative for contextually synchronized platform assimilation. Through meticulous multi-method inquiry, this pragmatic research elucidates requisite considerations around human-centric innovation for sustainable industry evolution.
这项混合方法研究探讨了用户对室内设计和室内陈设采购游戏化概念的看法和参与动态。研究采用多阶段方法,将探索性定性和定量方法与技术接受模型(TAM)、计划行为理论(TPB)和价值共创理论(VCC)相结合。对探索性定性访谈进行的主题分析表明,人们对增强协作、定制化和参与度等方面的好处有了感知,并对轻松实现空间可视化和创造性实验抱有期望。然而,不同年龄段的用户对采用的前景也不尽相同。使用 PLS-SEM 进行的探索性定量分析显示,感知有用性和社会影响因素推动了用户的积极态度,而使用 CFA 和 PLS-SEM 对 MRL 结构进行的确认性定量分析显示,积极的早期体验明显影响了用户的最终拥护程度。主要建议以敏捷、以人为本的实施为中心,注重参与式价值创造,以实现持续的相关性。建议采取物理-数字混合战略,解决特定类别的障碍,同时通过参与式价值共创,在数字化过程中保持设计师和客户的创造力。虽然研究结果在接受度和采用准备度等指标上令人乐观,但要实现与环境同步的平台同化,就必须根据用户的实际情况,而不仅仅是技术熟练程度,有针对性地安排过渡顺序。通过细致的多方法调查,这项务实的研究阐明了以人为本的创新对行业可持续发展的必要考虑。
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引用次数: 0
Driving Towards Digitalization and Industry 4.0 in the Coal Mining Sector 推动煤矿行业实现数字化和工业 4.0
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.24864
Bthari Ayeisha, Yudo Anggoro
This research provides an in-depth analysis of the impact of digitalization on the coal mining sector, with a special focus on PT X. The study employs a combination of content analysis, narrative analysis, and business solution mapping to extract insights from interviews conducted with five key stakeholders at PT. X. The objective is to assess how technological advancements can elevate operational efficiency and competitiveness in the era of Industry 4.0, and to identify strategies for effectively reducing reliance on human resources in site monitoring, while ensuring employee satisfaction and smooth transition. Through the methodological triangulation of content and narrative analysis, the study distils crucial themes and perspectives from the interviews. It identifies that the integration of advanced technologies like IoT, data analytics, and automation is vital for enhancing operational efficiency and reducing operational downtime. The research highlights the importance of transitioning from manual to automated site monitoring, emphasizing the adoption of drones and automated systems to bolster operational accuracy and efficiency. A key finding of the study is the identification of potential obstacles in digital technology investment, such as cost, system integration challenges, and employee resistance to new technologies. The study suggests that overcoming these barriers requires effective communication strategies and comprehensive training programs for employees. Drawing on the successful digital transformation strategies of companies like Adaro, the research recommends that PT. X should adapt similar strategies, customized to its unique challenges and context. The study contributes valuable insights into the digital transformation process in the coal mining sector, offering practical recommendations for companies like PT. X navigating the complex landscape of Industry 4.0.
本研究深入分析了数字化对煤矿行业的影响,特别关注 PT X。目的是评估技术进步如何在工业 4.0 时代提升运营效率和竞争力,并确定有效减少现场监控对人力资源依赖的策略,同时确保员工满意度和平稳过渡。通过内容分析和叙事分析的三角分析方法,本研究从访谈中提炼出了关键主题和观点。研究指出,物联网、数据分析和自动化等先进技术的整合对于提高运营效率和减少运营停机时间至关重要。研究强调了从人工监控向自动化现场监控过渡的重要性,强调采用无人机和自动化系统来提高运营的准确性和效率。研究的一个重要发现是发现了数字技术投资的潜在障碍,如成本、系统集成挑战和员工对新技术的抵触情绪。研究表明,克服这些障碍需要有效的沟通策略和全面的员工培训计划。借鉴 Adaro 等公司成功的数字化转型战略,研究建议 PT.X 应根据其独特的挑战和环境调整类似的战略。本研究对煤矿行业的数字化转型过程提出了宝贵的见解,为 PT.X 这样的公司在工业 4.0 的复杂环境中航行提供了实用建议。
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引用次数: 0
The Influence of The Marketing Mix on Educational Decision-Making is a Fascinating Area of Study 营销组合对教育决策的影响是一个引人入胜的研究领域
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.25339
Budianto Sitorus, Realize Realize
AbstractThis research employs a quantitative approach, utilizing a survey method as its chosen research design to investigate factors influencing students' decisions in choosing private junior high schools in Sekupang Subdistrict, Batam. Through the distribution of questionnaires to 159 students in the specified area, data is collected on various marketing mix components and their correlation with school choice decisions. The collected data undergoes rigorous multilinear regression analysis using the SPSS tool, employing statistical methods to test formulated research hypotheses and establish relationships between marketing mix variables and school choice decisions. The interpretation of results is presented, drawing meaningful conclusions and offering implications and recommendations for further development in the context of private junior high school selection. The final stage encompasses the meticulous creation of a research report adhering to scientific standards, comprehensively detailing the research stages, findings, data analysis, conclusions, and recommendations. This study contributes to a quantitative understanding of the multifaceted factors influencing students' decisions in the specified educational context.
摘要 本研究采用定量方法,利用调查法作为其选定的研究设计,以调查影响巴淡岛石古邦分区学生选择私立初中决定的因素。通过向特定地区的 159 名学生发放调查问卷,收集了有关各种营销组合要素及其与择校决策之间相关性的数据。利用 SPSS 工具对收集到的数据进行了严格的多线性回归分析,并采用统计方法对提出的研究假设进行了检验,确定了市场营销组合变量与择校决定之间的关系。对结果进行解释,得出有意义的结论,并提出在私立初中择校方面进一步发展的影响和建议。最后阶段包括按照科学标准精心撰写研究报告,全面详细地介绍研究阶段、研究结果、数据分析、结论和建议。本研究有助于定量了解在特定教育背景下影响学生决策的多方面因素。
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引用次数: 0
The Effect of Receivables Turnover, Inventory Turnover and Current Ratio on Profitability 应收账款周转率、存货周转率和流动比率对盈利能力的影响
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v9i3.18482
Wahyu Ersandi Yusuf, Swarmilah Hariani
Manufacturing companies in the food and beverage sub-sector in 2015-2019 show corporate profit figures that fluctuate yearly. With this phenomenon, companies must strive to increase profits through cost management and know the factors that significantly influence the level of Return On Assets. This study aims to determine the effect of Accounts Receivable Turnover, Inventory Turnover, and Current Ratio on Return on Assets. The population of the food and beverage sub-sector companies listed on the Indonesia Stock Exchange 2015-2019 is 130, with a sample of 70 using a purposive sampling technique. This study uses quantitative causal analysis. The results of this study indicate that Accounts Receivable Turnover (X1) and Inventory Turnover (X2) has a significant negative effect. In contrast, the Current Ratio (X3) significantly positively affects Return on Assets.
2015-2019 年,食品饮料子行业中的制造企业的企业利润数据每年都会出现波动。面对这种现象,企业必须努力通过成本管理来提高利润,并了解对资产回报率水平有重大影响的因素。本研究旨在确定应收账款周转率、存货周转率和流动比率对资产回报率的影响。研究对象为 2015-2019 年在印尼证券交易所上市的食品饮料子行业公司,共 130 家,采用目的性抽样技术抽取了 70 个样本。本研究采用定量因果分析法。研究结果表明,应收账款周转率(X1)和存货周转率(X2)具有显著的负面影响。相比之下,流动比率(X3)对资产回报率有明显的正向影响。
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引用次数: 0
Sustainability of The Tanjung Lesung Tourist Destination 丹绒乐松旅游目的地的可持续性
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.25310
Sonny Indrajaya
Tourism contributes large foreign exchange to tourism organizing countries. Tourism also creates jobs, provides income and quality to society. The Tanjung Lesung natural tourist area is part of Banten Province which has excellent natural beauty on par with Bali and Raja Ampat Papua. The potential natural beauty of the Tanjung Lesung area can be relied upon as a source of regional income. The Tanjung Lesung tourist area has many beach tourism objects, sand tourism, water tourism, underwater tourism, beautiful panoramas, unspoiled forests, tempting culinary delights, fruit native to Banten Province. The Tanjung Lesung tourist area also experienced problems after the tsunami disaster. So this is a challenge for Tanjung Lesung Tourism to provide tourist satisfaction and sustainability. The results of this research show a positive influence between variables, thus showing that tourists are satisfied with the improvement of the Tanjung Lesung tourist area after the tsunami disaster and give hope for tourism sustainability.
旅游业为旅游组织国贡献了大量外汇。旅游业还创造了就业机会,为社会提供收入和质量。丹绒乐松自然旅游区是万丹省的一部分,该省拥有与巴厘岛和拉贾安帕巴布亚相媲美的优美自然风光。丹绒乐松地区潜在的自然美景可以作为地区收入的来源。丹绒乐松旅游区有许多海滩旅游项目、沙地旅游、水上旅游、水下旅游、美丽的全景、未受破坏的森林、诱人的美食、万丹省土生土长的水果。丹绒乐松旅游区在海啸灾难后也遇到了问题。因此,如何让游客满意并实现可持续发展对丹戎乐松旅游区来说是一个挑战。研究结果表明,各变量之间存在正向影响,因此游客对丹戎乐松旅游区在海啸灾难后的改善表示满意,并对旅游业的可持续发展寄予希望。
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引用次数: 0
Analysis of Organizational Culture Based on The Organizational Culture Assessment Instrument (OCAI) 基于组织文化评估工具(OCAI)的组织文化分析
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.25031
Humaira Mumtazah, A. Kadiyono, Rezki Ashriyana
The research aims to determine the current and expected culture at the Tasikmalaya City Institute. The research method used is descriptive quantitative, examining organizational culture variables. The instrument used is the OCAI (Organizational Culture Assessment Instrument) measuring instrument, which has been translated. Participants were 31 lecturers and staff. The findings of this research are that the culture currently occurring is a close clan culture characterized by high levels of kinship, collaboration, and prioritizing flexibility, commitment, and cooperation. Meanwhile, the culture expected to occur in the future is a hierarchical culture characterized by a more structured culture, having a formalized system, prioritizing strict, stable, consistent, and efficient control. The Institute can consider taking cultural change intervention steps to address these gaps.
本研究旨在确定塔西克马拉亚市学院当前和预期的文化。采用的研究方法是描述性定量研究,考察组织文化变量。使用的工具是经过翻译的 OCAI(组织文化评估工具)测量工具。参与者为 31 名讲师和员工。研究结果表明,当前的组织文化是一种紧密的宗族文化,其特点是亲缘关系紧密、协作性强,并将灵活性、承诺和合作放在首位。与此同时,预计未来会出现的文化是一种等级文化,其特点是文化结构更加严谨,具有正式的制度,优先考虑严格、稳定、一致和高效的控制。研究所可以考虑采取文化变革干预措施来弥补这些差距。
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引用次数: 0
The Influence of Social Media Marketing and Brand Image on Intention to Purchase Residential Apartments 社交媒体营销和品牌形象对住宅公寓购买意向的影响
Pub Date : 2024-03-31 DOI: 10.22441/jimb.v10i1.23017
Arihta Tarigan, Devina Tasya Noverin
The rising attraction towards the real estate sector in the Jabodetabek region, particularly apartments due to land limitations, has prompted developers to adopt social media platforms for marketing their offerings. A notable player, PT PP Properti Tbk, employs Instagram as a tool for showcasing its products. This study’s objective is to assess how social media marketing and brand image impact the inclination to buy residential apartment products by PT PP Properti Tbk. This research is a descriptive quantitative investigation that establishes and elucidates links between variables. It focuses on individual variables without drawing parallels or associations with others. The sampling technique comprises a questionnaire, distributed to 122 respondents. These respondents are consumers who have follow and engaged with call-to-action (CTA) on the Instagram account @ppproperti. Data analysis was facilitated through SPSS 26 software, encompassing validity, reliability, and hypothesis testing. The research findings highlight that both social media marketing and brand image, collectively and individually, wield a favourable influence on the purchase intention for residential apartment products under PT PP Properti Tbk. These findings offer valuable insights for refining strategies in Instagram-based social media marketing and brand image, aimed at nurturing purchase intention. Furthermore, PT PP Properti Tbk can implement these research outcomes to heighten consumer interest in their residential apartment products in the times ahead.
由于土地有限,雅博达德贝克地区房地产行业(尤其是公寓)的吸引力不断上升,这促使开发商采用社交媒体平台来营销其产品。PT PP Properti Tbk 就是其中的佼佼者,它使用 Instagram 作为展示产品的工具。本研究旨在评估社交媒体营销和品牌形象如何影响人们购买 PT PP Properti Tbk 公司住宅公寓产品的意愿。本研究是一项描述性定量调查,旨在建立和阐明变量之间的联系。研究重点在于单个变量,而不涉及其他变量之间的相似性或关联性。抽样技术包括向 122 名受访者发放调查问卷。这些受访者都是在 Instagram 账户 @ppproperti 上关注并参与行动号召(CTA)的消费者。数据分析通过 SPSS 26 软件进行,包括有效性、可靠性和假设检验。研究结果表明,社交媒体营销和品牌形象无论作为一个整体还是个体,都对PT PP Properti Tbk旗下住宅公寓产品的购买意向产生了有利影响。这些研究结果为完善以Instagram为基础的社交媒体营销和品牌形象战略提供了有价值的见解,旨在培养购买意向。此外,PT PP Properti Tbk 公司可以利用这些研究成果,在未来提高消费者对其住宅公寓产品的兴趣。
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引用次数: 0
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Jurnal Ilmiah Manajemen dan Bisnis
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