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Combining Organizational and Social Factors to Support Industry 4.0 Implementation: A Sociotechnical and Configurational Analysis of Technology Adopters 结合组织和社会因素支持工业4.0的实施:技术采用者的社会技术和配置分析
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-26 DOI: 10.1109/TEM.2024.3506991
Érico Marcon;Giuliano Almeida Marodin;Alejandro G. Frank
Industry 4.0 has been conceived to enhance factory productivity, significantly impacting social aspects such as hierarchical structures, workers' skills, and operational routines. As digital technologies reshape factory activities, the need to support workers and their social environment has become crucial. This article discusses the importance of viewing Industry 4.0 as a sociotechnical system where human and technological elements interact. Despite the recognition of sociotechnical factors in the existing literature, a key gap remains: the interrelation of these factors is often overlooked. We propose using the configurational view, which considers different patterns of sociotechnical configurations within organizations. We analyze 132 manufacturing companies, identifying four distinct sociotechnical configurations. The results indicate that companies combining both social and organizational factors—termed “sociotechnical masters”—achieve the highest performance levels. We contribute to the literature by demonstrating how the integration of sociotechnical and configurational theories offers a more comprehensive framework for interpreting and guiding Industry 4.0 implementation. From a practical standpoint, we provide a detailed list of organizational and social factors to assist managers in establishing a balanced sociotechnical system that supports the successful adoption of Industry 4.0 technologies. In addition, we show how the combination of these factors can improve operational performance metrics.
工业4.0被认为可以提高工厂生产率,显著影响社会方面,如等级结构、工人技能和操作流程。随着数字技术重塑工厂活动,支持工人及其社会环境的需求变得至关重要。本文讨论了将工业4.0视为一个社会技术系统的重要性,在这个系统中,人和技术元素相互作用。尽管在现有文献中认识到社会技术因素,但一个关键的差距仍然存在:这些因素的相互关系往往被忽视。我们建议使用配置视图,它考虑组织内社会技术配置的不同模式。我们分析了132家制造公司,确定了四种不同的社会技术配置。结果表明,结合了社会和组织因素的公司——被称为“社会技术大师”——达到了最高的绩效水平。我们通过展示社会技术和配置理论的整合如何为解释和指导工业4.0的实施提供更全面的框架,从而为文献做出贡献。从实际的角度来看,我们提供了一个详细的组织和社会因素列表,以帮助管理者建立一个平衡的社会技术系统,支持工业4.0技术的成功采用。此外,我们还展示了这些因素的组合如何改善运营性能指标。
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引用次数: 0
Position and Value: Dynamic Network Capability, Dynamic Positioning, and Innovation in Complex Product Domain 定位与价值:复杂产品领域的动态网络能力、动态定位与创新
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-22 DOI: 10.1109/TEM.2024.3504740
Yan Wang;Naiding Yang;Chunxiao Xie;Mingzhen Zhang;Sayed Muhammad Fawad Sharif
Network position has long been a focal point for network researchers. In today's dynamic environment, firms' positions within networks change over time. While evidence suggests that dynamic positioning is important for innovation, the exact relationship between the two remains unclear. Furthermore, empirical studies on how firms can improve their positions within networks are limited, significantly hindering the practical value of network position research. This article draws on network dynamics and social embeddedness theory to integrate dynamic network capability and the type of product innovation—modular innovation and architectural innovation—into a model that examines the driving and action paths of dynamic positioning in the complex product domain. Results from a sample of 270 complex product firms across eight key cities in China indicate that dynamic network capability is positively correlated with dynamic positioning, characterized by increased centrality and structural holes. These enhanced positions, in turn, positively influence innovation. In addition, the study finds that modular innovation strengthens the positive impact of increased centrality on innovation while architectural innovation weakens this effect. However, neither modular innovation nor architectural innovation moderates the relationship between increased structural holes and innovation. This study provides a dynamic perspective on network position, offering valuable insights and guidance for firms seeking to enhance their positions and drive innovation in the complex product domain.
网络位置一直是网络研究者关注的焦点。在当今的动态环境中,企业在网络中的地位随着时间而变化。虽然有证据表明,动态定位对创新很重要,但两者之间的确切关系尚不清楚。此外,关于企业如何在网络中提升其地位的实证研究有限,严重阻碍了网络地位研究的实践价值。本文利用网络动力学和社会嵌入理论,将动态网络能力与产品创新类型——模块化创新和架构式创新——整合为一个模型,考察复杂产品领域中动态定位的驱动和作用路径。基于中国8个重点城市270家复杂产品企业样本的研究结果表明,动态网络能力与动态定位呈正相关,表现为中心性增强和结构空洞。这些地位的提高反过来又对创新产生积极影响。此外,研究发现模块化创新增强了中心性对创新的积极影响,而建筑创新则削弱了这种影响。然而,无论是模块化创新还是建筑创新,都无法调节结构洞的增加与创新之间的关系。本研究提供了网络地位的动态视角,为寻求在复杂产品领域提升地位和推动创新的企业提供了有价值的见解和指导。
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引用次数: 0
“Design-Led Agility: Unraveling the Influence of Design Thinking in the Agile Methodology Journey by User Experience Designers” 《以设计为主导的敏捷:用户体验设计师在敏捷方法论之旅中揭示设计思维的影响》
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-20 DOI: 10.1109/TEM.2024.3486250
Mourad Chouki;Mahrane Hofaidhllaoui;Maryam Kefi Ben Chehida;Laurent Giraud;Marina Dabić
This article examines the impact of design thinking on the implementation of agile methods by user experience designers, with a focus on the roles of coordination and user testing as mediators. Data were collected from an online survey of 431 user experience designers in France between 2020 and 2022 and analyzed using structural equation modeling (partial least squares regressions). The results reveal a positive direct effect of research on conception and a positive direct effect of conception on user testing. In addition, a positive direct effect of user testing and coordination on the implementation of agile methods was observed. The research and conception dimensions of design thinking also exert a positive effect on agile methods through coordination. Finally, user testing fully mediates the relationship between conception and agile methods. The discussion addresses the theoretical and managerial implications of these findings and suggests directions for future research.
本文探讨了设计思维对用户体验设计师实施敏捷方法的影响,重点关注协调和用户测试作为中介的作用。该研究收集了2020年至2022年期间法国431名用户体验设计师的在线调查数据,并使用结构方程模型(偏最小二乘回归)进行分析。结果表明,研究对概念有直接的正向影响,概念对用户测试也有直接的正向影响。此外,用户测试和协调对敏捷方法的实施产生了积极的直接影响。设计思维的研究维度和概念维度也通过协同作用对敏捷方法产生积极影响。最后,用户测试完全调解了概念和敏捷方法之间的关系。讨论了这些发现的理论和管理意义,并提出了未来研究的方向。
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引用次数: 0
Optimizing the Nonfungible Token Ecosystem: Effects of Business Models, Secondary Markets, and Royalties 优化不可替代的代币生态系统:商业模式、二级市场和版税的影响
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-18 DOI: 10.1109/TEM.2024.3500359
Xu Liu;He Xu;Stuart X. Zhu
The adoption of blockchain technology has spurred significant growth in the global Non-fungible tokens (NFT) market, which distinguishes itself from traditional markets by features such as free second-hand transactions and creator royalties. To navigate this burgeoning landscape, diverse business models have emerged, such as No secondary market and no royalties, Secondary market but no royalties, and Secondary market with royalties (mandatory royalty). In response, our theoretical model delves into the impact of these models on creator decisions, profits, consumer surplus, and social welfare. The NFT secondary market proves pivotal, enabling creators to set higher prices and enhance profits. Interestingly, introducing a creator royalty, under certain conditions, further boosts profits. Contrary to expectations, a low royalty doesn't always harm consumers; in fact, a sufficiently high royalty prompts creators to lower regular selling prices, fostering secondary transactions and expanding consumer surplus. Beyond the secondary market's conventional role in improving social welfare, our research reveals that a well-calibrated royalty, coupled with creator investment in NFT quality, can amplify social welfare. A low royalty incentivizes creators to prioritize highquality NFT production. We also scrutinize mandatory versus optional royalty policies (Consumer Optional Royalty), finding that the creator's profit is higher under the optional royalty framework with moderate or substantial royalties. We recommend that NFT creators opt for a medium royalty rate when given the choice to set it themselves. Otherwise, in instances where the royalty rate is predetermined, creators are better with mandatory (optional) royalty when royalty is small (large).
区块链技术的采用刺激了全球不可替代代币(NFT)市场的显着增长,该市场与传统市场的区别在于免费二手交易和创作者版税等特征。为了适应这一新兴市场,各种商业模式应运而生,如无二级市场且无版税,二级市场但无版税,二级市场有版税(强制版税)。作为回应,我们的理论模型深入研究了这些模型对创造者决策、利润、消费者剩余和社会福利的影响。事实证明,NFT二级市场至关重要,它使创作者能够设定更高的价格并提高利润。有趣的是,在某些情况下,引入创作者版税会进一步提高利润。与预期相反,低版税并不总是伤害消费者;事实上,足够高的版税会促使创作者降低正常销售价格,促进二次交易,扩大消费者剩余。除了二级市场在改善社会福利方面的传统作用之外,我们的研究表明,精心校准的版税,加上创作者对NFT质量的投资,可以扩大社会福利。低版税激励创作者优先考虑高质量的NFT产品。我们还仔细研究了强制性版税与可选版税政策(消费者可选版税),发现在适度或可观版税的可选版税框架下,创作者的利润更高。我们建议NFT创作者在自己设定版税时选择中等版税。否则,在版税率是预先确定的情况下,当版税小(大)时,创作者最好使用强制性(可选)版税。
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引用次数: 0
Consumer Preferences and Barriers in the Adoption of Drone Delivery Services: A Comprehensive Analysis 消费者偏好和障碍在采用无人机送货服务:一个综合分析
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-13 DOI: 10.1109/TEM.2024.3494051
Marina Dabić;João J. Ferreira;João M. Lopes;Sofia Gomes
Drone parcel delivery is an emerging topic with drone suppliers and retailers concerned due to their challenges and implications. Despite the many advantages associated with the drone delivery service, there are still obstacles to its acceptance by consumers, which is why it is necessary to understand their motivations. This study aims to analyze consumer behavior in the adoption of drone services. Specifically, the study analyzes the influence of perceived ease of use, perceived usefulness, and perceived privacy risk on consumers' attitudes toward drone delivery services and their intention to adopt this service. The sample, collected through a questionnaire, comprises answers from 1108 Portuguese citizens. The partial least squares method was used to test the purpose of this study. The results suggest that consumers' willingness to adopt drone delivery services is positively affected by the perception of ease of use and usefulness. At the same time, it is negatively influenced by perceived privacy risk. In addition, consumers' attitudes significantly influence consumers' intention to use these services in the future. Geographic adoption of drone delivery services is still limited. This study allows us to deepen our knowledge about the potential consumers of this service, which is very useful for its more universal adoption, and we propose to test the extended TAM model for ease of use of drone technologies by Portuguese consumers.
由于无人机的挑战和影响,无人机包裹递送是无人机供应商和零售商关注的一个新兴话题。尽管无人机送货服务有许多优势,但消费者接受它仍然存在障碍,这就是为什么有必要了解他们的动机。本研究旨在分析消费者在采用无人机服务时的行为。具体而言,该研究分析了感知易用性、感知有用性和感知隐私风险对消费者对无人机送货服务的态度和他们采用这项服务的意愿的影响。通过问卷调查收集的样本包括1108名葡萄牙公民的回答。采用偏最小二乘法检验本研究的目的。结果表明,消费者采用无人机送货服务的意愿受到易用性和实用性的感知的积极影响。同时,感知隐私风险对其有负向影响。此外,消费者的态度显著影响消费者未来使用这些服务的意向。无人机送货服务在地理上的应用仍然有限。这项研究使我们加深了对这项服务的潜在消费者的了解,这对其更普遍的采用非常有用,我们建议测试扩展的TAM模型,以便葡萄牙消费者轻松使用无人机技术。
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引用次数: 0
Every Coin Has Two Sides: Enterprise Digital Transformation and Symbolic Innovation 任何事物都有两面性:企业数字化转型与符号创新
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-12 DOI: 10.1109/TEM.2024.3496494
Shiyi Tang;Liangliang Zhang;Yong Xu
Despite extensive research on the benefits of enterprise digital transformation (EDT) to innovation, information about its dark side is scarce. Drawing on the resource dependence theory (RDT) and using samples of Chinese listed enterprises from 2010 to 2019, we adopt the double-fixed-effects model, mediation effect model, and moderation effect model to explore how EDT affects symbolic innovation (SI), as well as discussing the moderating roles of government research and development (R&D) subsidies, economic policy uncertainty (EPU), and media coverage (MC). We found that EDT induces SI by increasing executive performance pressure (Pressure) and managerial myopia (Myopia). Such effects are weakened by R&D and EPU but strengthened by MC. Enterprises with higher digital levels and lower substantive innovation levels are more inclined to engage in SI. Our conclusions are still robust after using a series of robustness tests. This study not only sheds light on the role of EDT in stimulating SI, thereby enriching the RDT, but also contributes to optimize decision-making by both business owners and governments.
尽管对企业数字化转型(EDT)对创新的好处进行了广泛的研究,但有关其阴暗面的信息却很少。基于资源依赖理论(RDT),以2010 - 2019年中国上市企业为样本,采用双固定效应模型、中介效应模型和调节效应模型,探讨EDT对符号创新的影响,并探讨政府研发补贴、经济政策不确定性和媒体报道对符号创新的调节作用。我们发现,EDT通过增加高管绩效压力(pressure)和管理近视(myopia)来诱导SI。R&D和EPU的作用减弱,MC的作用增强。数字化水平越高、实质性创新水平越低的企业越倾向于从事科学创新。经过一系列稳健性检验,我们的结论仍然是稳健性的。本研究不仅揭示了EDT在刺激SI中的作用,从而丰富了RDT,而且有助于企业所有者和政府优化决策。
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引用次数: 0
Initial Coin Offerings as a Contemporary Financing Alternative: Successful Ways to Raise Funds 首次代币发行作为一种当代融资选择:成功的融资方式
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-11 DOI: 10.1109/TEM.2024.3495992
Klaus Ulrich;Domingo Ribeiro-Soriano;Francisco Javier García-Isla
Initial coin offerings (ICOs) have emerged as a modern alternative financing instrument capable of connecting economic agents, entrepreneurs, and investors from all over the world. The benefits of blockchain technology in terms of privacy, security, and immutability make these financing tools particularly attractive. In this article, we analyze ICOs through the world's largest global database of ICOs. The analysis has been carried out through fsQCA methodology to a sample of 75 projects funded through this funding tool and aims to answer what are the possible ways to achieve success in fundraising in an ICO. The results shed light on the importance of financial factors, such as the risk of the operation, but also related to communication and user communities for the success or failure of these campaigns. The aim of this article is to provide entrepreneurs with a tool to help them plan their ICOs, develop them in a suitable way to attract the largest amount of funds, and mobilize investors’ resources, achieving a synergy between the entrepreneur and the investor, with impactful, innovative, and profitable projects. It is also intended to contribute to the academic development of the subject with comparative qualitative studies.
首次代币发行(ico)已经成为一种现代的替代融资工具,能够连接来自世界各地的经济代理人、企业家和投资者。区块链技术在隐私、安全性和不变性方面的优势使这些融资工具特别有吸引力。在本文中,我们通过世界上最大的ico全球数据库来分析ico。通过fsQCA方法对通过该融资工具资助的75个项目样本进行了分析,旨在回答在ICO中获得成功融资的可能方法。结果揭示了财务因素的重要性,例如操作风险,但也与这些活动的成功或失败有关的沟通和用户社区。本文的目的是为企业家提供一个工具,帮助他们规划自己的ico,以合适的方式发展ico,以吸引最大数量的资金,并调动投资者的资源,实现企业家和投资者之间的协同,实现有影响力、创新和盈利的项目。它还旨在通过比较定性研究促进这一主题的学术发展。
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引用次数: 0
Prediction of Technology Convergence on the Basis of Supernetwork 基于超级网络的技术融合预测
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-11 DOI: 10.1109/TEM.2024.3495655
Junwan Liu;Zining Cui;Shuo Xu;Xiaofei Guo;Zhixin Long
Given the significance of technology convergence for innovation and launching new products, accurately predicting technology convergence is critical to the pursuit of technological innovation. Although previous studies have been proposed to predict technology convergence, the framework using single-layer international patent classification (IPC) networks neglects the potential connections between components. This issue leads to the prediction that IPC nodes in separate components will not overlap. This study utilizes IPC, patentee, and topic information to construct a technology supernetwork model consisting of “Topic-IPC-Patentee” three layers, aiming to overcome the issue of IPCs located in different components being unable to connect. Based on the supernetwork, we adopt a link prediction method based on superedge similarity to predict the technology convergence and a case analysis on the field of gene editing is conducted. According to experimental results, we observe that the technology supernetwork model can effectively predict the convergence of gene editing technologies, demonstrating robust predictive performance. The main contribution of this research is to provide a methodology that accurately predicts technology convergence, which can help firms deploy their research and development (R&D) strategies, policymakers develop insightful policies, and investors capitalize high-value projects.
鉴于技术融合对创新和推出新产品的重要意义,准确预测技术融合对追求技术创新至关重要。虽然以前的研究已经提出预测技术融合,但使用单层国际专利分类(IPC)网络的框架忽略了组件之间的潜在联系。这个问题导致了独立组件中的IPC节点不会重叠的预测。本研究利用IPC、专利权人、主题信息构建了由“主题-IPC-专利权人”三层构成的技术超级网络模型,旨在克服IPC位于不同组件无法连接的问题。基于超级网络,采用基于超边缘相似度的链接预测方法预测技术融合,并对基因编辑领域进行了案例分析。实验结果表明,该技术超网络模型能够有效预测基因编辑技术的收敛性,显示出稳健的预测性能。本研究的主要贡献在于提供了一种准确预测技术融合的方法,这可以帮助企业部署他们的研发(R&D)战略,政策制定者制定有洞察力的政策,投资者利用高价值项目。
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引用次数: 0
Default Identification of Scientific Crowdfunding Projects: A Hesitant Fuzzy Deep Learning Approach 科学众筹项目的默认识别:一种犹豫模糊深度学习方法
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-11 DOI: 10.1109/TEM.2024.3495496
Wei Zhou;Shuke Wang;Jin Chen
To promote and achieve innovations, crowdfunding projects have emerged as a novel tool for attracting financial support for scientific research. However, before initiating a crowdfunding campaign, only the project's presentation and contractual terms can be disclosed, and then reasonable judgment and evaluation are important to make an informed investment decision regarding the crowdfunding project. To do this, this article introduces the probabilistic hesitant fuzzy set (PHFS) into the evaluation process and proposes the probabilistic hesitant recursive neural network (PH-RNN). The PH-RNN represents an innovative approach within the realm of hesitant deep learning, employing PHFS to comprehensively articulate subjective cognitive insights. Subsequently, diverse descriptions can be meticulously considered in the default identification process, thereby facilitating the precise identification of potential defaults for scientific crowdfunding projects. In this modeling process, a data processing layer for the PH-RNN is developed, which can effectively integrate the probabilistic hesitant fuzzy information. Moreover, a default recognition algorithm is further designed to address the complexities of deep learning in conjunction with the PHFS. Conclusively, an empirical study conducted on the scientific crowdfunding platform “Experiment” is presented to demonstrate the proposed models and process.
为了促进和实现创新,众筹项目已经成为吸引科研资金支持的一种新工具。然而,在众筹项目启动之前,只能披露项目的介绍和合同条款,然后进行合理的判断和评估,对于众筹项目做出明智的投资决策至关重要。为此,本文将概率犹豫模糊集(PHFS)引入到评价过程中,提出了概率犹豫递归神经网络(PH-RNN)。PH-RNN代表了犹豫深度学习领域的一种创新方法,使用PHFS全面阐明主观认知见解。随后,在违约识别过程中可以细致地考虑多种描述,从而有利于科学众筹项目对潜在违约的准确识别。在建模过程中,开发了PH-RNN的数据处理层,可以有效地整合概率犹豫模糊信息。此外,进一步设计了一个默认识别算法来解决深度学习与PHFS结合的复杂性。最后,通过科学众筹平台“实验”的实证研究,对所提出的模型和流程进行了验证。
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引用次数: 0
The Critical Mediator Role of Process Management for Effective Industry 4.0 Implementation in SMEs 流程管理对中小企业有效实施工业4.0的关键中介作用
IF 4.6 3区 管理学 Q1 BUSINESS Pub Date : 2024-11-08 DOI: 10.1109/TEM.2024.3494535
Eyup Kahveci;Arzu Karaman Akgul;Tugrul Daim;Dirk Meissner
This article investigates the pivotal role of Industry 4.0 (I4.0) process management (PM) in leveraging human resources (HR) and operational processes to align with strategic objectives and organizational structures, ultimately achieving competitive advantage. This article targeted small- and medium-sized enterprises (SMEs) in the manufacturing and service sectors in Istanbul, Turkey. Using a simple random sampling technique, we invited 475 firms to participate in a survey, yielding 207 usable responses. The data analysis was conducted in three stages: descriptive statistical analysis to illustrate the characteristics of the participating companies and respondents; confirmatory factor analysis to test the measurement models and ensure they fit the data; and causal analysis to evaluate the hypothesized relationships among the study's constructs. The findings reveal that PM serves as a critical mediator role in the successful implementation of I4.0. Specifically, the article identifies three primary goals in the I4.0 adoption process: strategic improvement, competitiveness, and organizational fit. Effective PM impacts these objectives through two major areas: HR and operations. This article highlights how I4.0 PM can act as a catalyst in the digital transformation of SMEs, ensuring that HR and operations are effectively harnessed to drive strategic change and organizational adaptation, and enhanced competitiveness.
本文研究了工业4.0 (I4.0)流程管理(PM)在利用人力资源(HR)和运营流程与战略目标和组织结构保持一致,最终实现竞争优势方面的关键作用。本文针对的是土耳其伊斯坦布尔制造业和服务业的中小型企业(SMEs)。使用简单的随机抽样技术,我们邀请了475家公司参与调查,得到了207份可用的回复。数据分析分三个阶段进行:描述性统计分析,以说明参与公司和受访者的特征;验证性因子分析,以测试测量模型并确保它们符合数据;以及因果分析来评估研究构念之间的假设关系。研究结果表明,项目管理在工业4.0的成功实施中起着关键的中介作用。具体来说,本文确定了采用I4.0过程中的三个主要目标:战略改进、竞争力和组织适应性。有效的项目管理通过两个主要领域:人力资源和运营来影响这些目标。本文重点介绍了I4.0 PM如何在中小企业的数字化转型中发挥催化剂的作用,确保有效利用人力资源和运营来推动战略变革和组织适应,并增强竞争力。
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引用次数: 0
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IEEE Transactions on Engineering Management
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