This study investigates the impact of five (5) global factors, namely in this study such as global economic policy uncertainty, geopolitical risks, oil prices, volatility index, and world uncertainty index, on six (6) Islamic stock markets in Australia, Bahrain, Indonesia, Kuwait, Malaysia, and Oman. The monthly data for 13 years from 2009:M3 to 2023:M5 within a time-frequency framework. We used the GARCH model to investigate the impacts of global factors on selected Islamic stock market returns, and the EGARCH model was used to check the robustness of the results. The results provide a few interesting insights. Firstly, it is important to note that GEPU, GPR, OIL, and VIX uncertainty typically exert a significant influence on the majority of Islamic stock returns. Secondly, WUI demonstrates an important relationship in Australia, Bahrain, and Oman only following the outbreak of the COVID-19 pandemic. These results should assist investors in re-evaluating their portfolio to fully maximize the potential of these Islamic stock markets. Policymakers could use these results to design policies to reduce the global factors as well as to investigate the impacts of externally generated uncertainties.
{"title":"The Impacts of Global Factors on Islamic Stock Market Returns: Evidence From Islamic Countries","authors":"Norashikin Adam, N. M. Sidek, Ngau Duo Seng","doi":"10.14738/abr.123.16668","DOIUrl":"https://doi.org/10.14738/abr.123.16668","url":null,"abstract":"This study investigates the impact of five (5) global factors, namely in this study such as global economic policy uncertainty, geopolitical risks, oil prices, volatility index, and world uncertainty index, on six (6) Islamic stock markets in Australia, Bahrain, Indonesia, Kuwait, Malaysia, and Oman. The monthly data for 13 years from 2009:M3 to 2023:M5 within a time-frequency framework. We used the GARCH model to investigate the impacts of global factors on selected Islamic stock market returns, and the EGARCH model was used to check the robustness of the results. The results provide a few interesting insights. Firstly, it is important to note that GEPU, GPR, OIL, and VIX uncertainty typically exert a significant influence on the majority of Islamic stock returns. Secondly, WUI demonstrates an important relationship in Australia, Bahrain, and Oman only following the outbreak of the COVID-19 pandemic. These results should assist investors in re-evaluating their portfolio to fully maximize the potential of these Islamic stock markets. Policymakers could use these results to design policies to reduce the global factors as well as to investigate the impacts of externally generated uncertainties.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140229080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Miguel Carlos Ramos Dumer, Beatriz Rebuli Serpa Peçanha Souza, Viviane Nunes Tetzlaff, Francesca Nossa Guanandy, Vitor Correa Da Silva, Mark Miranda De Mendonça, Roberto Rodrigues De Souza Júnior
Currently, decision-making is the major challenge for managers in the day-to-day operations of the company. It depends on various factors to be assertive and achieve positive results. We can say that pricing has become one of the fundamental decisions to be made. With that said, this work aimed to examine the relationship between the importance attributed and the effective knowledge of cost information for decision-making in setting prices in Micro and Small Enterprise (MSE) of ready-to-eat foods in Vitória-ES, from the perspective of managers. To do this, the methodology adopted was through quantitative methods and bibliographic research, based on the daily reality of small and medium-sized enterprises. We can analyze through raw data, collected with the help of standardized tools and a specific target audience. Firstly, the work presents a brief account of the importance of micro and small retail companies of ready-to-eat foods for the economy, the importance of cost accounting in pricing, and the conceptualization of the Slack Matrix used in the analysis of the raw results obtained, followed by the methodology and interpretation of the data collected from the managers.
{"title":"Analysis of the Importance and Performance of Cost Information in Pricing Decisions in Ready-to-Eat Food Retail MSE in Vitória-ES","authors":"Miguel Carlos Ramos Dumer, Beatriz Rebuli Serpa Peçanha Souza, Viviane Nunes Tetzlaff, Francesca Nossa Guanandy, Vitor Correa Da Silva, Mark Miranda De Mendonça, Roberto Rodrigues De Souza Júnior","doi":"10.14738/abr.123.16670","DOIUrl":"https://doi.org/10.14738/abr.123.16670","url":null,"abstract":"Currently, decision-making is the major challenge for managers in the day-to-day operations of the company. It depends on various factors to be assertive and achieve positive results. We can say that pricing has become one of the fundamental decisions to be made. With that said, this work aimed to examine the relationship between the importance attributed and the effective knowledge of cost information for decision-making in setting prices in Micro and Small Enterprise (MSE) of ready-to-eat foods in Vitória-ES, from the perspective of managers. To do this, the methodology adopted was through quantitative methods and bibliographic research, based on the daily reality of small and medium-sized enterprises. We can analyze through raw data, collected with the help of standardized tools and a specific target audience. Firstly, the work presents a brief account of the importance of micro and small retail companies of ready-to-eat foods for the economy, the importance of cost accounting in pricing, and the conceptualization of the Slack Matrix used in the analysis of the raw results obtained, followed by the methodology and interpretation of the data collected from the managers.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"19 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140230091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Three mathematical theorems invented by Doumou in the medical field, aimed at curing and relieving people. Its proposition can be demonstrated by logical reasoning based on established facts or justifiable hypotheses, which is of crucial importance in the treatment of illnesses, aiming to cure them. This theorem enables the individual to find a perfect fit, a harmony between his thoughts, feelings, words and actions.
{"title":"Doumou Douala Therapeutic Theorems for Modulo 3 Congruence Memory","authors":"Doumou Douala Mouteng Charles Valentin Junior","doi":"10.14738/abr.123.16607","DOIUrl":"https://doi.org/10.14738/abr.123.16607","url":null,"abstract":"Three mathematical theorems invented by Doumou in the medical field, aimed at curing and relieving people. Its proposition can be demonstrated by logical reasoning based on established facts or justifiable hypotheses, which is of crucial importance in the treatment of illnesses, aiming to cure them. This theorem enables the individual to find a perfect fit, a harmony between his thoughts, feelings, words and actions.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"4 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140245944","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines exchange rates and stock prices in the context of US and Japanese monetary policy shifts. Also, the effects of announcements made by the monetary authorities are examined. The empirical results show that US stock prices have positive impacts on Japanese stock prices. As predicted, there is a negative correlation between Japanese interest rates and stock prices. Depreciation of the Japanese yen leads to rising stock prices. Although the Bank of Japan's announcement of “positive” news that the end of quantitative easing is expected to cause stock prices to decline, they instead increased. In the case of the US, however, appreciation of the US dollar promotes rising stock prices. This result is the opposite of the Japanese case. It may be concluded that there exists good communication between the monetary authorities and the markets, and that the news causes no unexpected effects or confusion on the financial markets.
{"title":"Stock Prices and Exchange Rates under Monetary Policy Changes: The Cases of Japan and the US","authors":"Yutaka Kurihara, Shinichiro Maeda, Akio Fukushima","doi":"10.14738/abr.122.16558","DOIUrl":"https://doi.org/10.14738/abr.122.16558","url":null,"abstract":"This study examines exchange rates and stock prices in the context of US and Japanese monetary policy shifts. Also, the effects of announcements made by the monetary authorities are examined. The empirical results show that US stock prices have positive impacts on Japanese stock prices. As predicted, there is a negative correlation between Japanese interest rates and stock prices. Depreciation of the Japanese yen leads to rising stock prices. Although the Bank of Japan's announcement of “positive” news that the end of quantitative easing is expected to cause stock prices to decline, they instead increased. In the case of the US, however, appreciation of the US dollar promotes rising stock prices. This result is the opposite of the Japanese case. It may be concluded that there exists good communication between the monetary authorities and the markets, and that the news causes no unexpected effects or confusion on the financial markets.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"29 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140414955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract Dissatisfaction about the form of the state in Cameroon led to the putting in place of law No. 2019/024 of December 2019 instituting the General Code of Regional and Local Authorities, envisioned to improve local governance and impact local economic development. This, it was hoped will limit the interference of the central government in the management of regional and local affairs. Contrary to this theoretical supposition, there is still apparent strong centralization of financial powers by the central government in Cameroon. The rapport between the central government and the lower levels of government is rather that of command and obey relationship. Consequently, fiscal decentralization that is likely to promote good governance and engender local economic development at both regional and local levels appears to be rather an instrument of control for the central government, raising a concern as to the link existing between fiscal decentralization, good governance and local economic development in councils in Ngoketunjia Division. Employing largely a quantitative approach and within the prism of survey research design, guided by the efficiency theory of local government, findings revealed that fiscal decentralization, good governance and the transfer of revenue assignments and expenditure responsibilities following the enactment of the decentralization code on local economic development in councils in Ngoketunjia division has achieved little local economic development, established statistically by a calculated chi square value which stood at 152.14 as opposed to table value 26.217, leading to the rejection of the alternative hypothesis while the null hypothesis was accepted. It was discovered again that, there is no significant link between fiscal decentralization, good governance and local economic development in Councils in Ngoketunjia Division, shown in the computation of chi square test that stood at 130.8, disparate to table value of 26.217. The outcome was the rejection of the alternative hypotheses and acceptance of the null hypothesis. The paper concludes that, in Cameroon and particularly in the councils in Ngoketunjia division, there is tight de-concentration power rather than fiscal decentralization and good governance, suggesting that, the impact of fiscal decentralization and good governance on local economic development in councils in Ngoketunjia division is simply an ideological construct yearning for effective implementation. Keywords: Fiscal Decentralisation, Good Governance, Local Economic Development, Decentralisation, Local Government
{"title":"Fiscal Decentralization, Good Governance and Local Economic Development in councils in Ngoketunjia Division, Cameroon","authors":"Munjah Vitalis Fagha","doi":"10.14738/abr.122.16357","DOIUrl":"https://doi.org/10.14738/abr.122.16357","url":null,"abstract":"Abstract Dissatisfaction about the form of the state in Cameroon led to the putting in place of law No. 2019/024 of December 2019 instituting the General Code of Regional and Local Authorities, envisioned to improve local governance and impact local economic development. This, it was hoped will limit the interference of the central government in the management of regional and local affairs. Contrary to this theoretical supposition, there is still apparent strong centralization of financial powers by the central government in Cameroon. The rapport between the central government and the lower levels of government is rather that of command and obey relationship. Consequently, fiscal decentralization that is likely to promote good governance and engender local economic development at both regional and local levels appears to be rather an instrument of control for the central government, raising a concern as to the link existing between fiscal decentralization, good governance and local economic development in councils in Ngoketunjia Division. Employing largely a quantitative approach and within the prism of survey research design, guided by the efficiency theory of local government, findings revealed that fiscal decentralization, good governance and the transfer of revenue assignments and expenditure responsibilities following the enactment of the decentralization code on local economic development in councils in Ngoketunjia division has achieved little local economic development, established statistically by a calculated chi square value which stood at 152.14 as opposed to table value 26.217, leading to the rejection of the alternative hypothesis while the null hypothesis was accepted. It was discovered again that, there is no significant link between fiscal decentralization, good governance and local economic development in Councils in Ngoketunjia Division, shown in the computation of chi square test that stood at 130.8, disparate to table value of 26.217. The outcome was the rejection of the alternative hypotheses and acceptance of the null hypothesis. The paper concludes that, in Cameroon and particularly in the councils in Ngoketunjia division, there is tight de-concentration power rather than fiscal decentralization and good governance, suggesting that, the impact of fiscal decentralization and good governance on local economic development in councils in Ngoketunjia division is simply an ideological construct yearning for effective implementation. Keywords: Fiscal Decentralisation, Good Governance, Local Economic Development, Decentralisation, Local Government","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"485 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140446642","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Lumintang, Maria V. J. Tielung, Mc Donald B. Walangitan
This study aims to examine the effect of individual characteristics variables and organizational characteristics variables on the performance of employees of PT. Prisma Dana Main Branch Manado. The stages of research methods in this study used quantitative research methods, where this is a scientific method to obtain valid data with the aim of discovering, proving and developing knowledge so that it can be used to understand, solve and anticipate problems in a particular field. In terms of type, this research is an explanatory research that explains the relationship between research variables, then determines the entire population of 32 which is used as a sample. The research design used is a type of survey research. The results showed that partially individual characteristics and organizational characteristics had a positive and significant effect on the performance of employees at PT. Prisma Dana Main Branch Manado and simultaneously, individual characteristics and organizational characteristics had a significant positive effect on the performance of employees of PT. Prisma Dana Main Branch Manado.
本研究旨在探讨个人特征变量和组织特征变量对 PT.Prisma Dana 总公司万鸦老分部员工绩效的影响。本研究的研究方法阶段采用定量研究方法，这是一种获取有效数据的科学方法，目的是发现、证明和发展知识，以便用于理解、解决和预测特定领域的问题。从类型上看，本研究属于解释性研究，先解释研究变量之间的关系，然后确定作为样本的全部 32 人。采用的研究设计属于调查研究类型。结果显示，部分个人特征和组织特征对 PT.Prisma Dana 马纳多总分行的员工绩效产生了积极而显著的影响，同时，个人特征和组织特征对 PT.Prisma Dana 总分公司万鸦老分行的员工绩效产生了明显的积极影响。
{"title":"Individual Characteristic and Organizational Influence on Employee Performance at Rural Bank PT. Prisma Dana Main Branch Manado","authors":"G. Lumintang, Maria V. J. Tielung, Mc Donald B. Walangitan","doi":"10.14738/abr.122.16359","DOIUrl":"https://doi.org/10.14738/abr.122.16359","url":null,"abstract":"This study aims to examine the effect of individual characteristics variables and organizational characteristics variables on the performance of employees of PT. Prisma Dana Main Branch Manado. The stages of research methods in this study used quantitative research methods, where this is a scientific method to obtain valid data with the aim of discovering, proving and developing knowledge so that it can be used to understand, solve and anticipate problems in a particular field. In terms of type, this research is an explanatory research that explains the relationship between research variables, then determines the entire population of 32 which is used as a sample. The research design used is a type of survey research. The results showed that partially individual characteristics and organizational characteristics had a positive and significant effect on the performance of employees at PT. Prisma Dana Main Branch Manado and simultaneously, individual characteristics and organizational characteristics had a significant positive effect on the performance of employees of PT. Prisma Dana Main Branch Manado.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"380 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140447071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The concentration of carbon dioxide (), the main catalyst for global warming, reached an average of 414.7 parts per million in 2021 and 2.3 ppm more than in 2020. This concentration of is the highest recorded in at least 800,000 years, according to the International Energy Agency. The increase in the concentration of is a growing concern in the scientific community and environmental organizations since the increase in global temperature resulting from this phenomenon can lead to serious and irreversible effects. This topic has gained space in global analyse and has become increasingly recurrent. This research aimed to deal with and analysed essential points in this discussion. With the study, it was possible to point out evidence that Brazil is a country that has been significantly reducing its emissions, being in the cluster along with IEA member countries that least issue . With this article, it was possible to point out similar characteristics between the emissions of the countries, making it possible to highlight three latent variables: countries that have a constant tall or low trend in emissions, Grouping of countries that showed an upward trend at the beginning of the analysed period, but with a significant reduction over time, and countries that have had more discrepant behaviour from the others, these being the countries that have a structural breakdown in their time series of emissions by power generation.
{"title":"Multivariate Analysis of CO2 Emissions by Energy Generation in IEA Member Countries","authors":"Daiane Santos, Tuany Esthefany Barcellos de Carvalho Silva, Reinaldo Souza Castro","doi":"10.14738/abr.122.16498","DOIUrl":"https://doi.org/10.14738/abr.122.16498","url":null,"abstract":"The concentration of carbon dioxide (), the main catalyst for global warming, reached an average of 414.7 parts per million in 2021 and 2.3 ppm more than in 2020. This concentration of is the highest recorded in at least 800,000 years, according to the International Energy Agency. The increase in the concentration of is a growing concern in the scientific community and environmental organizations since the increase in global temperature resulting from this phenomenon can lead to serious and irreversible effects. This topic has gained space in global analyse and has become increasingly recurrent. This research aimed to deal with and analysed essential points in this discussion. With the study, it was possible to point out evidence that Brazil is a country that has been significantly reducing its emissions, being in the cluster along with IEA member countries that least issue . With this article, it was possible to point out similar characteristics between the emissions of the countries, making it possible to highlight three latent variables: countries that have a constant tall or low trend in emissions, Grouping of countries that showed an upward trend at the beginning of the analysed period, but with a significant reduction over time, and countries that have had more discrepant behaviour from the others, these being the countries that have a structural breakdown in their time series of emissions by power generation.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"51 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140447673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Families composed of a male and a female that breed and jointly raise children is the consensual living frame of human societies during thousands of years. However, there are other frames among mammals, that enable breeding and multiplication without preservation of a familial unit. For example, males that fertilize females and do not participate in raising the newborns (e.g., hyenas, leopards, certain humans), or males having a few females and raising a larger number of children (the Arabic tradition), or on a broader scale in the animal kingdom, males that fertilize eggs outside of the female body (e.g., various fish species among vertebrates and many invertebrate species) without any considerable responsibility thereafter. Although females raise instinctively their offspring׳s among most animals, we witness in recent years different human versions of familial frames, such as two males, who either adopt children, or provide sperm to an anonymous woman that is paid for her pregnancy and birth of a child handled to the sperm contributor. Likewise are familial frames of two women, in which one gets pregnant from a sperm contribution, and after birth, both raise the child. These new trends show how deviation from the traditional familial frame may enable women to give birth and raise children without the involvement of males, as well as lead to ‘in vitro-fertilization’ and ‘production’ of ‘tube-babies’ (outside of the female uterus). Further attempts to control the required gender (e.g., preference of males in China), or even specific traits (e.g., blond hair, blue eyes) using genetic engineering techniques, might replace the customary familial frame.
{"title":"Future Prospects of the Human Familial Frame","authors":"Michael Gurevitz","doi":"10.14738/abr.121.16238","DOIUrl":"https://doi.org/10.14738/abr.121.16238","url":null,"abstract":"Families composed of a male and a female that breed and jointly raise children is the consensual living frame of human societies during thousands of years. However, there are other frames among mammals, that enable breeding and multiplication without preservation of a familial unit. For example, males that fertilize females and do not participate in raising the newborns (e.g., hyenas, leopards, certain humans), or males having a few females and raising a larger number of children (the Arabic tradition), or on a broader scale in the animal kingdom, males that fertilize eggs outside of the female body (e.g., various fish species among vertebrates and many invertebrate species) without any considerable responsibility thereafter. Although females raise instinctively their offspring׳s among most animals, we witness in recent years different human versions of familial frames, such as two males, who either adopt children, or provide sperm to an anonymous woman that is paid for her pregnancy and birth of a child handled to the sperm contributor. Likewise are familial frames of two women, in which one gets pregnant from a sperm contribution, and after birth, both raise the child. These new trends show how deviation from the traditional familial frame may enable women to give birth and raise children without the involvement of males, as well as lead to ‘in vitro-fertilization’ and ‘production’ of ‘tube-babies’ (outside of the female uterus). Further attempts to control the required gender (e.g., preference of males in China), or even specific traits (e.g., blond hair, blue eyes) using genetic engineering techniques, might replace the customary familial frame.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"4 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139846451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Artificial intelligence (AI) has revolutionized the e-commerce experience and opened up new ways for businesses to communicate with customers through chatbots. This study aims to investigate how factors of chatbots influence continuance intention in e-commerce. A quantitative approach was adopted to explore the impact of interactivity, compatibility, information quality, service quality on perceived usefulness, perceived enjoyment of chatbots. It also aims to explore the determinants of continuance intention in chatbot use. Empirical data is collected from 476 participants through an online survey using Google Form and analyzed using regression analysis by IBM SPSS software. The results of the study show that compatibility, information quality, service quality positively affect perceived usefulness and perceived enjoyment of chatbot. Perceived usefulness and perceived enjoyment are found to have significant influence on continuance intention. The study contributes to the literature of consumer behavior regarding technology adoption. It also contributes to the refinement of the TAM and presents practical insights to managers, chatbot designers, and customer service units in improving chatbots and enhancing continuance intention.
人工智能（AI）彻底改变了电子商务体验，为企业通过聊天机器人与客户沟通开辟了新途径。本研究旨在探讨聊天机器人因素如何影响电子商务中的持续意向。本研究采用定量方法探讨了聊天机器人的互动性、兼容性、信息质量、服务质量对感知有用性和感知愉快度的影响。本研究还旨在探索继续使用聊天机器人意向的决定因素。本研究通过谷歌表单在线调查收集了 476 名参与者的经验数据，并使用 IBM SPSS 软件进行回归分析。研究结果表明，兼容性、信息质量和服务质量会对聊天机器人的感知有用性和感知愉快度产生积极影响。感知有用性和感知乐趣对持续意向有显著影响。本研究为有关技术采用的消费者行为文献做出了贡献。它还有助于完善 TAM，并为管理者、聊天机器人设计者和客户服务部门改进聊天机器人和增强持续意向提供了实用的见解。
{"title":"Determinants of Customers' Continuance Intention to Use Chatbots in e-Commerce","authors":"Huy Tran Quang","doi":"10.14738/abr.121.16362","DOIUrl":"https://doi.org/10.14738/abr.121.16362","url":null,"abstract":"Artificial intelligence (AI) has revolutionized the e-commerce experience and opened up new ways for businesses to communicate with customers through chatbots. This study aims to investigate how factors of chatbots influence continuance intention in e-commerce. A quantitative approach was adopted to explore the impact of interactivity, compatibility, information quality, service quality on perceived usefulness, perceived enjoyment of chatbots. It also aims to explore the determinants of continuance intention in chatbot use. Empirical data is collected from 476 participants through an online survey using Google Form and analyzed using regression analysis by IBM SPSS software. The results of the study show that compatibility, information quality, service quality positively affect perceived usefulness and perceived enjoyment of chatbot. Perceived usefulness and perceived enjoyment are found to have significant influence on continuance intention. The study contributes to the literature of consumer behavior regarding technology adoption. It also contributes to the refinement of the TAM and presents practical insights to managers, chatbot designers, and customer service units in improving chatbots and enhancing continuance intention.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"12 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139846347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
It is a hypothetical position that employees in the hospitality industry in Ghana experience salary disparities based on the gender of the employee. Pay disparities exist because of unconscious biases in areas such as hiring, promotions, performance reviews, and salary decisions. In ensuring equal pay for equal work to fulfill the International Labor Organization (ILO) convention, this study investigated the internal equity pay of the employees in Ghana's hospitality industry based on equal work. This quantitative association study adopted a self-constructed research instrument to measure internal equity pay and randomly selected 350 respondents in the hospitality industry in Ghana to answer the research questionnaires. The respondents were made up of 160(46%) males and 190(54%) females. In looking for the significant difference of gender as related to internal equity pay of the employees in Ghana with a T'Test analysis, the study revealed that, indeed, there was a significant difference in the salary payment of the employees in Ghana. The males were paid more than the females for equal work. Therefore, the study rejected the null hypothesis that there is no significant difference in internal equity pay based on the gender of the employees in the hospitality industry in Ghana. To ensure equal pay for equal work, the management and shareholders of hospitality firms in Ghana are recommended to seek knowledge of the legal requirement of this principle in the Ghana Labor Law and also become compliant with the ILO convention. Furthermore, a conscious effort must be made to ensure equal pay for equal jobs.
{"title":"Gender Difference on Internal Equity: Evidence From the Hospitality Industry in Ghana","authors":"Patricia Peprah, Williams Kwasi Peprah","doi":"10.14738/abr.121.16312","DOIUrl":"https://doi.org/10.14738/abr.121.16312","url":null,"abstract":"It is a hypothetical position that employees in the hospitality industry in Ghana experience salary disparities based on the gender of the employee. Pay disparities exist because of unconscious biases in areas such as hiring, promotions, performance reviews, and salary decisions. In ensuring equal pay for equal work to fulfill the International Labor Organization (ILO) convention, this study investigated the internal equity pay of the employees in Ghana's hospitality industry based on equal work. This quantitative association study adopted a self-constructed research instrument to measure internal equity pay and randomly selected 350 respondents in the hospitality industry in Ghana to answer the research questionnaires. The respondents were made up of 160(46%) males and 190(54%) females. In looking for the significant difference of gender as related to internal equity pay of the employees in Ghana with a T'Test analysis, the study revealed that, indeed, there was a significant difference in the salary payment of the employees in Ghana. The males were paid more than the females for equal work. Therefore, the study rejected the null hypothesis that there is no significant difference in internal equity pay based on the gender of the employees in the hospitality industry in Ghana. To ensure equal pay for equal work, the management and shareholders of hospitality firms in Ghana are recommended to seek knowledge of the legal requirement of this principle in the Ghana Labor Law and also become compliant with the ILO convention. Furthermore, a conscious effort must be made to ensure equal pay for equal jobs.","PeriodicalId":72277,"journal":{"name":"Archives of business research","volume":"19 20","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139846272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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