The global project organization is a group of firms that comes together to complete a goal, such as the building of a bridge, the construction of a power plant, or the development of a new technology. These project organizations are complex as multiple firms with different operating norms, backgrounds, and organizational cultures coordinate and collaborate to avoid harmful conflict. Additionally, these project organizations navigate complex external environments as governments, local labor groups, and other stakeholders are often involved and impacted by project organization’s operations. In this research, I examine how the structure of the project organization, specifically how the concentration of power affects conflict and ultimately performance.
{"title":"Conflict and Order in the Global Project Organization","authors":"R. Pacheco","doi":"10.46697/001c.30066","DOIUrl":"https://doi.org/10.46697/001c.30066","url":null,"abstract":"The global project organization is a group of firms that comes together to complete a goal, such as the building of a bridge, the construction of a power plant, or the development of a new technology. These project organizations are complex as multiple firms with different operating norms, backgrounds, and organizational cultures coordinate and collaborate to avoid harmful conflict. Additionally, these project organizations navigate complex external environments as governments, local labor groups, and other stakeholders are often involved and impacted by project organization’s operations. In this research, I examine how the structure of the project organization, specifically how the concentration of power affects conflict and ultimately performance.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86961590","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While multinational companies rely on their global expertise for gaining competitive advantage, sharing expertise has become increasingly fluid and challenging. This poses a major challenge to experts – individuals who are hired for their specialized skills and knowledge – as they work in multiple global teams simultaneously. The dissertation summary takes the perspective of experts and provides novel insight into the “new forms of collaborating,” highlighting the importance of creating shared understanding, negotiating expertise, and gaining attention across teams and locations. The findings demonstrate that effective sharing expertise is a bottom-up process, in which individuals’ efforts complement the team and organizational practices.
{"title":"Sharing Expertise within the MNC Is Increasingly Fluid and Challenging","authors":"Tuulikki Hakkarainen","doi":"10.46697/001c.29913","DOIUrl":"https://doi.org/10.46697/001c.29913","url":null,"abstract":"While multinational companies rely on their global expertise for gaining competitive advantage, sharing expertise has become increasingly fluid and challenging. This poses a major challenge to experts – individuals who are hired for their specialized skills and knowledge – as they work in multiple global teams simultaneously. The dissertation summary takes the perspective of experts and provides novel insight into the “new forms of collaborating,” highlighting the importance of creating shared understanding, negotiating expertise, and gaining attention across teams and locations. The findings demonstrate that effective sharing expertise is a bottom-up process, in which individuals’ efforts complement the team and organizational practices.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81962210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
David L. Deephouse, Naomi Gardberg, William Newburry
This issue explores the importance of managing reputation across borders. Despite extensive literature examining antecedents and consequences of firm-level reputation, multinational enterprise (MNE) managers face challenges managing reputations across different countries. Our ability to advise these managers would benefit from better understanding factors influencing reputation development across countries and the ways that reputations can be transferred across borders. We create a roadmap of opportunities for more research in this area and introduce the four issue articles related to managing reputation across borders. The issue also contains one article addressing challenges for qualitative research about international business in the Covid-19 era.
{"title":"Letter from the Editors: Special Forum on “Managing Reputation across Borders”","authors":"David L. Deephouse, Naomi Gardberg, William Newburry","doi":"10.46697/001c.29714","DOIUrl":"https://doi.org/10.46697/001c.29714","url":null,"abstract":"This issue explores the importance of managing reputation across borders. Despite extensive literature examining antecedents and consequences of firm-level reputation, multinational enterprise (MNE) managers face challenges managing reputations across different countries. Our ability to advise these managers would benefit from better understanding factors influencing reputation development across countries and the ways that reputations can be transferred across borders. We create a roadmap of opportunities for more research in this area and introduce the four issue articles related to managing reputation across borders. The issue also contains one article addressing challenges for qualitative research about international business in the Covid-19 era.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74169742","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article explores the interplay between the platform business model and the creation and distribution of shared reputational value. Broadly speaking, platform businesses serve to connect consumers with producers and often rely on a global network to create value. A paradox exists in that while platform economies should reduce informational asymmetries through signaling, the attribution of signals for reputational outcomes is imprecise when so much value creation is shared. This article helps practitioners understand the creation of shared reputational value with respect to the platform business model and employs the CAGE framework to highlight challenges of operating across national borders.
{"title":"Creating Shared Reputational Value while Managing Informational Asymmetries across Borders: The Platform Business Paradox","authors":"K. Kelley, Yannick Thams","doi":"10.46697/001c.28416","DOIUrl":"https://doi.org/10.46697/001c.28416","url":null,"abstract":"This article explores the interplay between the platform business model and the creation and distribution of shared reputational value. Broadly speaking, platform businesses serve to connect consumers with producers and often rely on a global network to create value. A paradox exists in that while platform economies should reduce informational asymmetries through signaling, the attribution of signals for reputational outcomes is imprecise when so much value creation is shared. This article helps practitioners understand the creation of shared reputational value with respect to the platform business model and employs the CAGE framework to highlight challenges of operating across national borders.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"31 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86864445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Organizational reputation is a strategic asset leading to numerous firm-level benefits. Yet, the translation of favorable reputation into valuable organizational outcomes in global markets depends on whether national (vs. individual) culture is modeled. We provide a framework of customer-based ‘organizational reputation’ comprising three distinct reputational facets: product & service efficacy, market prominence, and societal ethicality, with organizational character forming a higher-order ‘halo effect’. Individual (vs. national) culture plays a significant moderating role in translating reputation into customer-specific outcomes and these insights have implications on how MNEs can form and leverage their reputation in global markets.
{"title":"Organizational Reputation for Customers: Key Insights on Leveraging Reputation in Global Markets","authors":"James Agarwal, Oleksiy Osiyevskyy","doi":"10.46697/001c.29107","DOIUrl":"https://doi.org/10.46697/001c.29107","url":null,"abstract":"Organizational reputation is a strategic asset leading to numerous firm-level benefits. Yet, the translation of favorable reputation into valuable organizational outcomes in global markets depends on whether national (vs. individual) culture is modeled. We provide a framework of customer-based ‘organizational reputation’ comprising three distinct reputational facets: product & service efficacy, market prominence, and societal ethicality, with organizational character forming a higher-order ‘halo effect’. Individual (vs. national) culture plays a significant moderating role in translating reputation into customer-specific outcomes and these insights have implications on how MNEs can form and leverage their reputation in global markets.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"11 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84433257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Firms with a positive home country reputation should be highly motivated to transfer their reputation abroad when they internationalize. This article presents the results of interviews with corporate reputation specialists and develops practicable insights for managers. It finds that the comprehensive understanding of the firm’s reputation among the variety of its home country stakeholders is necessary for corporate reputation transfer. Then, the firm needs to empower reference stakeholders to become reputation ambassadors, who must credibly communicate about the firm’s positive reputation with prospective stakeholders in the host market. Moreover, firms should utilize social media as a tool for cross-border reputation transfer.
{"title":"If It Works Here, How Can We Make It Work Anywhere? Reputation Transfer Across Borders.","authors":"Theresa Bernhard","doi":"10.46697/001c.28211","DOIUrl":"https://doi.org/10.46697/001c.28211","url":null,"abstract":"Firms with a positive home country reputation should be highly motivated to transfer their reputation abroad when they internationalize. This article presents the results of interviews with corporate reputation specialists and develops practicable insights for managers. It finds that the comprehensive understanding of the firm’s reputation among the variety of its home country stakeholders is necessary for corporate reputation transfer. Then, the firm needs to empower reference stakeholders to become reputation ambassadors, who must credibly communicate about the firm’s positive reputation with prospective stakeholders in the host market. Moreover, firms should utilize social media as a tool for cross-border reputation transfer.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73759063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The new circumstances imposed by the Covid-19 pandemic create considerable uncertainty about the future nature of International Business (IB). This presents IB scholars with a ‘grand challenge’ of conducting research to inform theorizing about the new situation. Such research needs to be exploratory and highly sensitive to the nuances of new and evolving situations; in other words, qualitative and phenomenon-driven. We discuss the methodological implications of conducting qualitative research under the restrictions imposed by the pandemic and its aftermath. We argue that the IB discipline can use this disruption to remould traditional methodological practices and encourage technologically innovative methods.
{"title":"Grand Challenges within IB: Conducting Qualitative Research in the Covid Environment","authors":"Amir Qamar, J. Child","doi":"10.46697/001c.25436","DOIUrl":"https://doi.org/10.46697/001c.25436","url":null,"abstract":"The new circumstances imposed by the Covid-19 pandemic create considerable uncertainty about the future nature of International Business (IB). This presents IB scholars with a ‘grand challenge’ of conducting research to inform theorizing about the new situation. Such research needs to be exploratory and highly sensitive to the nuances of new and evolving situations; in other words, qualitative and phenomenon-driven. We discuss the methodological implications of conducting qualitative research under the restrictions imposed by the pandemic and its aftermath. We argue that the IB discipline can use this disruption to remould traditional methodological practices and encourage technologically innovative methods.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"8 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82194306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leaders need to consider how to manage multiple and conflicting reputations in global organizations. There are three interrelated sets of inputs to consider. First, relational factors such as an organization’s past activities and wider threats. Second, antecedents such as stakeholder experiences, organizational actions and third-party reporting. Third, intermediaries such as popular, mass and social media. Leaders of global organizations can manage multiple and conflicting reputations in several ways. First, by addressing what is salient for stakeholders alongside what organizations consider as salient. Second, balancing compromise with intransigence to build trust with stakeholders. Third, managing brand, communication and public relations activity from headquarters as a networked hub. Fourth, connecting activities between its past and present as well as with its planned future global activities.
{"title":"Managing Multiple and Conflicting Reputations in Global Organizations","authors":"William S. Harvey","doi":"10.46697/001c.24454","DOIUrl":"https://doi.org/10.46697/001c.24454","url":null,"abstract":"Leaders need to consider how to manage multiple and conflicting reputations in global organizations. There are three interrelated sets of inputs to consider. First, relational factors such as an organization’s past activities and wider threats. Second, antecedents such as stakeholder experiences, organizational actions and third-party reporting. Third, intermediaries such as popular, mass and social media. Leaders of global organizations can manage multiple and conflicting reputations in several ways. First, by addressing what is salient for stakeholders alongside what organizations consider as salient. Second, balancing compromise with intransigence to build trust with stakeholders. Third, managing brand, communication and public relations activity from headquarters as a networked hub. Fourth, connecting activities between its past and present as well as with its planned future global activities.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82054767","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This issue, developed in cooperation with the Academy of International Business Research Methods Shared Interest Group, explores the importance of utilizing sound research methods when studying international business phenomena. In addition to featuring two research methods-focused articles, it also presents articles on social identity theory in the age of identity politics, Tik-tok and the splinternet, and the different value chain requirements for medical devises in the COVID-19 era.
{"title":"Letter from the Editors: Special Forum on “Research Methods in International Business”","authors":"Roberta Aguzzoli, Emma Gardner, William Newburry","doi":"10.46697/001C.24425","DOIUrl":"https://doi.org/10.46697/001C.24425","url":null,"abstract":"This issue, developed in cooperation with the Academy of International Business Research Methods Shared Interest Group, explores the importance of utilizing sound research methods when studying international business phenomena. In addition to featuring two research methods-focused articles, it also presents articles on social identity theory in the age of identity politics, Tik-tok and the splinternet, and the different value chain requirements for medical devises in the COVID-19 era.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72796057","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
International business (IB) research focused on practical insights requires analytical techniques that come closer to reality by embracing complexity. In this article, we discuss Qualitative Comparative Analysis (QCA), a configurational technique researchers can leverage to study complex causal patterns in IB phenomena. We briefly review the basics of QCA, provide an example of how it can be applied to study practical IB issues, and outline the first steps for researchers situated at the intersection of IB practice and scholarship. Employing such techniques may make applied IB research even better positioned to make impactful contributions to practice and society.
{"title":"Bringing Research Closer to Reality: Configurational Analysis and Practical International Business Research","authors":"S. Fainshmidt, K. Haensel, Daniel S. Andrews","doi":"10.46697/001C.24381","DOIUrl":"https://doi.org/10.46697/001C.24381","url":null,"abstract":"International business (IB) research focused on practical insights requires analytical techniques that come closer to reality by embracing complexity. In this article, we discuss Qualitative Comparative Analysis (QCA), a configurational technique researchers can leverage to study complex causal patterns in IB phenomena. We briefly review the basics of QCA, provide an example of how it can be applied to study practical IB issues, and outline the first steps for researchers situated at the intersection of IB practice and scholarship. Employing such techniques may make applied IB research even better positioned to make impactful contributions to practice and society.","PeriodicalId":93253,"journal":{"name":"AIB insights","volume":"2022 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-06-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87387194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}