Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p203
Quêti Di Domênico, Jacir Favretto, Darlan José Roman, F. F. Bencke
This article has as its objective the qualitative studies that point out as a Knowledge Management, which can be efficiently incorporated into library routines. Technological change and changing use needs of Quêti Di Domenico; Jaci Favretto; Darlan José Roman; Fernando Fantoni Bencke Perspectivas em Gestão & Conhecimento, João Pessoa, v. 10, n. 2, p. 203-222, maio/ago. 2020. 204 their work teams are the same and motivated to reinvent their activity. This makes Knowledge Management essential for works to continue to be targeted in the societies in which they operate. In this sense, this study deals with a systematic literature review and presents a qualitative, exploratory approach, developed through content analysis. Ninety-eight papers were selected in the Capes and Ebsco databases and after applying the inclusion and exclusion criteria, 23 articles remained for analysis. Among the researched works, there was the need to formalize a Knowledge Management policy or methodology in libraries. Knowledge Management templates, anchored by tools, techniques, and actions, are a great alternative to working Knowledge Management efficiently in libraries to track and meet users' and their own needs.
本文以定性研究为目的，指出知识管理可以有效地融入图书馆的日常工作中。技术变革与Quêti Di Domenico不断变化的使用需求Jaci Favretto;达尔兰·约瑟夫·罗曼;Fernando Fantoni benke《Perspectivas em gest o & Conhecimento》，jo o Pessoa，第10期，第2页，第203-222页，maio/ago。2020. 他们的工作团队是一样的，并且有动力重新创造他们的活动。这使得知识管理对于工作在其运作的社会中继续成为目标至关重要。从这个意义上说，本研究处理了一个系统的文献综述，并提出了一个定性的，探索性的方法，通过内容分析发展。在Capes和Ebsco数据库中选择了98篇论文，在应用纳入和排除标准后，还剩下23篇论文用于分析。在研究的工作中，有必要形式化图书馆的知识管理政策或方法。知识管理模板，由工具、技术和操作锚定，是在图书馆中有效地工作知识管理的一个很好的选择，以跟踪和满足用户及其自身的需求。
{"title":"GESTÃO DO CONHECIMENTO EM BIBLIOTECAS SOB A PERSPECTIVA DA ABORDAGEM QUALITATIVA: UMA REVISÃO SISTEMÁTICA","authors":"Quêti Di Domênico, Jacir Favretto, Darlan José Roman, F. F. Bencke","doi":"10.21714/2236-417x2020v10n2p203","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p203","url":null,"abstract":"This article has as its objective the qualitative studies that point out as a Knowledge Management, which can be efficiently incorporated into library routines. Technological change and changing use needs of Quêti Di Domenico; Jaci Favretto; Darlan José Roman; Fernando Fantoni Bencke Perspectivas em Gestão & Conhecimento, João Pessoa, v. 10, n. 2, p. 203-222, maio/ago. 2020. 204 their work teams are the same and motivated to reinvent their activity. This makes Knowledge Management essential for works to continue to be targeted in the societies in which they operate. In this sense, this study deals with a systematic literature review and presents a qualitative, exploratory approach, developed through content analysis. Ninety-eight papers were selected in the Capes and Ebsco databases and after applying the inclusion and exclusion criteria, 23 articles remained for analysis. Among the researched works, there was the need to formalize a Knowledge Management policy or methodology in libraries. Knowledge Management templates, anchored by tools, techniques, and actions, are a great alternative to working Knowledge Management efficiently in libraries to track and meet users' and their own needs.","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130977063","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n1p159
Tharsila Maynardes Dallabona Fariniuk, Marcela de Moraes Batista Simão, R. Firmino, J. Mendonça
{"title":"O ESTEREÓTIPO SMART CITY NO BRASIL E SUA RELAÇÃO COM O MEIO URBANO","authors":"Tharsila Maynardes Dallabona Fariniuk, Marcela de Moraes Batista Simão, R. Firmino, J. Mendonça","doi":"10.21714/2236-417x2020v10n1p159","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n1p159","url":null,"abstract":"","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131088683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p3
Fernando Ramos Lengler, Amanda Santos Ilha, R. Lavarda
In order to understand how tacit knowledge and the strategy formation integrating process are related, this paper presents some reflections arising from the changes in organizations focusing on the use of strategic middle-up-down management, facing the internal and external environment conditions. It is well known that the concept of strategy and management have different theoretical currents and do not have single direction. In this sense, considering the knowledge management and the strategy implementation a theoretical essay was proposed, presenting a reflexive analysis about the middle-up-Fernando down strategy formation process, the perspectives of emergent and deliberate strategies and the tacit knowledge in the context of strategic management. As main reflections, the essay emphasizes the constant influence of the actions of the intermediary levels of the organizations and the exchange of organizational knowledge by the collaborators of all the organizational levels in the strategy formation process. It is highlighted as contribution of this study the indicative so that the researches carried out within this perspective deepen the theories of the social sciences contributing to the theoretical construction of the field. Thus, the relationship between tacit knowledge management (organizational experience) and the strategy formation process contributes to research that deepens the study of organizational relationships and what occurs on a daily basis as something of significant value for strategy studies.
{"title":"GESTÃO DO CONHECIMENTO TÁCITO NO CONTEXTO MIDDLE-UP-DOWN DA GESTÃO ESTRATÉGICA","authors":"Fernando Ramos Lengler, Amanda Santos Ilha, R. Lavarda","doi":"10.21714/2236-417x2020v10n2p3","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p3","url":null,"abstract":"In order to understand how tacit knowledge and the strategy formation integrating process are related, this paper presents some reflections arising from the changes in organizations focusing on the use of strategic middle-up-down management, facing the internal and external environment conditions. It is well known that the concept of strategy and management have different theoretical currents and do not have single direction. In this sense, considering the knowledge management and the strategy implementation a theoretical essay was proposed, presenting a reflexive analysis about the middle-up-Fernando down strategy formation process, the perspectives of emergent and deliberate strategies and the tacit knowledge in the context of strategic management. As main reflections, the essay emphasizes the constant influence of the actions of the intermediary levels of the organizations and the exchange of organizational knowledge by the collaborators of all the organizational levels in the strategy formation process. It is highlighted as contribution of this study the indicative so that the researches carried out within this perspective deepen the theories of the social sciences contributing to the theoretical construction of the field. Thus, the relationship between tacit knowledge management (organizational experience) and the strategy formation process contributes to research that deepens the study of organizational relationships and what occurs on a daily basis as something of significant value for strategy studies.","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"81 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113938279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p120
Thaís Carmes Krüger, M. D. S. Pinto
How the actions of the Knowledge Management processes aim to improve the quality of products and services provided by an organization, through the creation, dissemination and retention of organizational knowledge that contribute to its economy. When measured in an organization, these processes can know the capacity and level of preparedness of that organization to use the appropriate format of its intellectual capital, or what reveals its level of maturity in Knowledge Management. Thus, the general objective of this study was to identify the level of maturity in Knowledge Management, from the view of the servers, of three federal university publishers in the country, identified anonymously as Editora A, B and C, when analyzing the results. The instrument for data collection chosen after a systematic review of the literature was the Asian Productivity Organization questionnaire. An analysis of the score selected from the aforementioned questionnaire allows classifying as editors considering their strengths and weaknesses, as well as concluding whether three surveyed editors implement knowledge management practices. After identifying the maturity level, improvements were applied to each analyzed criterion.
知识管理过程的行动是如何通过创造、传播和保留对组织经济有贡献的组织知识来提高组织提供的产品和服务的质量的。当在组织中测量时，这些过程可以知道该组织使用其智力资本的适当格式的能力和准备水平，或者在知识管理中揭示其成熟度的水平。因此，本研究的总体目标是在分析结果时，从该国三所联邦大学出版商的服务器的角度确定知识管理的成熟度，这些出版商匿名地称为Editora A, B和C。在对文献进行系统审查后选择的数据收集工具是亚洲生产力组织的问卷调查。对从上述问卷中选择的分数进行分析，可以根据他们的优势和劣势对编辑进行分类，并得出三个被调查的编辑是否实施知识管理实践的结论。在确定了成熟度级别之后，将改进应用于每个分析的标准。
{"title":"AVALIAÇÃO DA MATURIDADE DE GESTÃO DA INFORMAÇÃO E DO CONHECIMENTO: UM ESTUDO APLICADO EM TRÊS EDITORAS UNIVERSITÁRIAS FEDERAIS DO SUL DO BRASIL","authors":"Thaís Carmes Krüger, M. D. S. Pinto","doi":"10.21714/2236-417x2020v10n2p120","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p120","url":null,"abstract":"How the actions of the Knowledge Management processes aim to improve the quality of products and services provided by an organization, through the creation, dissemination and retention of organizational knowledge that contribute to its economy. When measured in an organization, these processes can know the capacity and level of preparedness of that organization to use the appropriate format of its intellectual capital, or what reveals its level of maturity in Knowledge Management. Thus, the general objective of this study was to identify the level of maturity in Knowledge Management, from the view of the servers, of three federal university publishers in the country, identified anonymously as Editora A, B and C, when analyzing the results. The instrument for data collection chosen after a systematic review of the literature was the Asian Productivity Organization questionnaire. An analysis of the score selected from the aforementioned questionnaire allows classifying as editors considering their strengths and weaknesses, as well as concluding whether three surveyed editors implement knowledge management practices. After identifying the maturity level, improvements were applied to each analyzed criterion.","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134406848","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper seeks to identify which individual competencies the professionals of the Internal Audit Units of the Federal Higher Education Institutions (IFES) of the State of Pernambuco, Brazil should have. It is an applied research, exploratory-descriptive, quantitative in nature and used a questionnaire for data collection. The activities and results of the audits are influenced by the quality of work of the auditor and his assistants. Thus, knowing the necessary and important skills for the performance of this professional in the public sphere becomes relevant. The survey consisted of the four state IFES that have an audit unit, and most of their servers participated. Competences were subdivided into 25 knowledge, 28 skills and 10 Tania Nobre Gonçalves Ferreira Amorim; Jackeline Martins da Silva Paula; Rezilda Rodrigues de Oliveira Perspectivas em Gestão & Conhecimento, João Pessoa, v. 10, n. 2, p. 82-100, maio/ago. 2020. 83 attitudes, in order to identify the level of importance for performance in the audit. Most of the servers found the listed knowledge important or very important. Very important are the ability to write documents, reports and regulations clearly and objectively; perform audits; know how to revise documents, reports and regulations clearly and objectively; know how to advise leaders in decision making and have argumentative ability. Attitudes are very important: being impartial, ethical and proactive.
本文旨在确定巴西伯南布哥州联邦高等教育机构(IFES)内部审计单位的专业人员应具备的个人能力。这是一项应用研究，探索性-描述性，定量性质，并使用问卷调查的数据收集。审计的活动和结果受审计员及其助理的工作质量的影响。因此，了解这一专业人员在公共领域表现的必要和重要技能变得相关。该调查由四个拥有审计单位的州IFES组成，他们的大多数服务器都参与了调查。能力细分为25项知识、28项技能和10项Tania Nobre gonalalves Ferreira Amorim;杰奎琳·马丁斯·达席尔瓦·保拉;Rezilda Rodrigues de Oliveira Perspectivas em gesto & Conhecimento, jo o Pessoa, v. 10, n. 2, p. 82-100, maio/ago。2020. 83种态度，以确定审计中绩效的重要程度。大多数服务器认为所列出的知识很重要或非常重要。非常重要的是清晰、客观地书写文件、报告和规章的能力;执行审计工作;清楚、客观地修改文件、报告和规章制度;知道如何在决策中为领导提供建议，并具有辩论能力。态度非常重要:不偏不倚、有道德、积极主动。
{"title":"COMPETÊNCIAS DOS AUDITORES INTERNOS: UM ESTUDO EM INSTITUIÇÕES FEDERAIS DE ENSINO SUPERIOR NO BRASIL","authors":"Tânia Nobre Gonçalves Ferreira Amorim, Jackeline Martins da Silva Paula, Rezilda Rodrigues Oliveira","doi":"10.21714/2236-417x2020v10n2p82","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p82","url":null,"abstract":"This paper seeks to identify which individual competencies the professionals of the Internal Audit Units of the Federal Higher Education Institutions (IFES) of the State of Pernambuco, Brazil should have. It is an applied research, exploratory-descriptive, quantitative in nature and used a questionnaire for data collection. The activities and results of the audits are influenced by the quality of work of the auditor and his assistants. Thus, knowing the necessary and important skills for the performance of this professional in the public sphere becomes relevant. The survey consisted of the four state IFES that have an audit unit, and most of their servers participated. Competences were subdivided into 25 knowledge, 28 skills and 10 Tania Nobre Gonçalves Ferreira Amorim; Jackeline Martins da Silva Paula; Rezilda Rodrigues de Oliveira Perspectivas em Gestão & Conhecimento, João Pessoa, v. 10, n. 2, p. 82-100, maio/ago. 2020. 83 attitudes, in order to identify the level of importance for performance in the audit. Most of the servers found the listed knowledge important or very important. Very important are the ability to write documents, reports and regulations clearly and objectively; perform audits; know how to revise documents, reports and regulations clearly and objectively; know how to advise leaders in decision making and have argumentative ability. Attitudes are very important: being impartial, ethical and proactive.","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131995765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p1
Jorge de Oliveira Gomes, L. Costa
{"title":"A COMUNICAÇÃO CIENTÍFICA FRENTE AOS IMPACTOS PROVOCADOS PELA PANDEMIA DE COVID-19","authors":"Jorge de Oliveira Gomes, L. Costa","doi":"10.21714/2236-417x2020v10n2p1","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p1","url":null,"abstract":"","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115998841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p67
Poliana Fernanda Schiavi, Sibelly Resch, Victor Fraile Sordi
{"title":"ESCALA DE GESTÃO DO CONHECIMENTO POSSIBILITA A IDENTIFICAÇÃO DE GAPS EM INSTITUIÇÃO FINANCEIRA COOPERATIVA","authors":"Poliana Fernanda Schiavi, Sibelly Resch, Victor Fraile Sordi","doi":"10.21714/2236-417x2020v10n2p67","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p67","url":null,"abstract":"","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121090027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714/2236-417x2020v10n2p180
André Felipe Albuquerque Fell
{"title":"CAMPO DE SISTEMAS DE INFORMAÇÃO NO BRASIL: UM ESTUDO DOS ANAIS DO ENANPAD (2010-2018) NOS SEUS ASPECTOS TEÓRICOS, METODOLÓGICOS E EPISTEMOLÓGICOS","authors":"André Felipe Albuquerque Fell","doi":"10.21714/2236-417x2020v10n2p180","DOIUrl":"https://doi.org/10.21714/2236-417x2020v10n2p180","url":null,"abstract":"","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"12 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120989976","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-25DOI: 10.21714//2236-417x2020v10n2p101
Kenny Moreno Santos Fernandes, L. M. P. Ribeiro, Lilian Bambirra de Assis
The objective of this work is to identify the organizational citizenship behaviors in the public service context, from the viewpoint of the servers and managers of a federal educational institution. To achieve the proposed goal, this research uses a qualitative approach, as it intends to understand the phenomenon from the perception of the subjects and the way they interact with the people around them. The research strategy was the case study. For data collection, semi-structured interviews were conducted with twelve public servants (not occupying leadership positions) and four managers (holders leadership positions) from a public institution. After transcription, the interviews were analyzed using the content analysis method. The results suggest that the CCO is present in everyday presents suggestions for the people management area in the public sector, such as the adoption of involvement and integration policies.
{"title":"COMPORTAMENTO DE CIDADANIA ORGANIZACIONAL ESTUDO DE CASO COM SERVIDORES PÚBLICOS DE UMA IFES","authors":"Kenny Moreno Santos Fernandes, L. M. P. Ribeiro, Lilian Bambirra de Assis","doi":"10.21714//2236-417x2020v10n2p101","DOIUrl":"https://doi.org/10.21714//2236-417x2020v10n2p101","url":null,"abstract":"The objective of this work is to identify the organizational citizenship behaviors in the public service context, from the viewpoint of the servers and managers of a federal educational institution. To achieve the proposed goal, this research uses a qualitative approach, as it intends to understand the phenomenon from the perception of the subjects and the way they interact with the people around them. The research strategy was the case study. For data collection, semi-structured interviews were conducted with twelve public servants (not occupying leadership positions) and four managers (holders leadership positions) from a public institution. After transcription, the interviews were analyzed using the content analysis method. The results suggest that the CCO is present in everyday presents suggestions for the people management area in the public sector, such as the adoption of involvement and integration policies.","PeriodicalId":366289,"journal":{"name":"Perspectivas em Gestão & Conhecimento","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121303947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-31DOI: 10.21714/2236-417x2020v10n2p42
Roberto Bazanini, Andrea Akemi Oribe Hayashi, F. Macau, Ricardo Daniel Adra
This study has as main objective to describe the applicability of the knowledge management tool in the relationship networks of companies directed to the corporate training games market. It is a descriptive, Roberto Bazanini; Andrea Akemi Oribe Haiashi; Flávio Romero Macau; Ricardo Daniel Adra Perspectivas em Gestão & Conhecimento, João Pessoa, v. 10, n. 2, p. 42-66, maio/ago. 2020. 43 qualitative research, a single and cross-sectional case study. Data collection in the field was carried out through semi-structured interviews with the company's manager and employees. The results of the research point out that the applicability of knowledge management in the relationship networks of corporate training games as an aid to the principles of the andragogical model provide the networked company with greater access to tangible and intangible resources. As a result, the constant exchange of knowledge favors the interactivity between tacit and explicit knowledge resulting in the offer of products that provide updated, dynamic and continuous learning for customers-users of training. Based on these results, it is concluded that corporate training games provide essential resources for learning in organizations and, in this perspective, it is relevant to expand the discussions on this topic, in order to analyze the effectiveness of these new practices in executive activities.
本研究的主要目的是描述知识管理工具在面向企业培训游戏市场的企业关系网络中的适用性。这是描述性的，罗伯特·巴扎尼尼;Andrea Akemi Oribe Haiashi;Flávio澳门罗梅罗;Ricardo Daniel Adra Perspectivas em gesto & Conhecimento, jo o Pessoa，第10节，第2页，第42-66页，maio/ago。2020. 43定性研究，单一和横断面的案例研究。实地数据收集是通过对公司经理和员工的半结构化访谈进行的。研究结果指出，知识管理在企业培训游戏关系网络中的适用性，作为对逻辑模型原则的辅助，为网络化的公司提供了更多的有形和无形资源的获取途径。因此，不断的知识交换有利于隐性知识和显性知识之间的相互作用，从而为培训的客户提供提供更新、动态和持续学习的产品。基于这些结果，我们得出结论，企业培训游戏为组织中的学习提供了必要的资源，从这个角度来看，为了分析这些新实践在执行活动中的有效性，扩大对这一主题的讨论是相关的。
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