This paper covers some general observations regarding the relations between remote operation concepts and virtual organizations. In this paper we will show that remote operation concepts among other things involve developing systems supporting communication and collaboration in virtual organizations. In an effort to reduce the complexity we have categorized the different communication and collaboration requirements, with respect to the three lines of operation in the O&G industry. This categorization is then used as a platform for discussing the different needs and challenges that a remote operation concept presents.
{"title":"Virtual collaboration in oil and gas organizations","authors":"Kenneth Gulbrandsøy, V. Hepsø, A. Skavhaug","doi":"10.1145/990017.990026","DOIUrl":"https://doi.org/10.1145/990017.990026","url":null,"abstract":"This paper covers some general observations regarding the relations between remote operation concepts and virtual organizations. In this paper we will show that remote operation concepts among other things involve developing systems supporting communication and collaboration in virtual organizations. In an effort to reduce the complexity we have categorized the different communication and collaboration requirements, with respect to the three lines of operation in the O&G industry. This categorization is then used as a platform for discussing the different needs and challenges that a remote operation concept presents.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125566772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this study, we focus on participants called lurkers, who do not post any messages in an online community such as interactive mailing lists and bulletin board systems. We propose a method of classifying participants including lurkers based on two criteria: what types of actions they take outside the online community, and whether or not the online community affects their thoughts. We conduct a questionnaire survey of all participants in two in-house online communities to verify our method. There are a considerable number of lurkers who have a strong and wide influence outside the online community. We conclude that such lurkers cannot be neglected in an evaluation of online communities within a company. These results could also lead us to discuss a possibility of an online community management by focusing on not only posters but also lurkers who are indirect contributors to increasing the influence of an online community on its outside environment.
{"title":"The active lurker: a new viewpoint for evaluating the influence of an in-house online community","authors":"Masamichi Takahashi, Masakazu Fujimoto, Nobuhiro Yamasaki","doi":"10.1145/990017.990023","DOIUrl":"https://doi.org/10.1145/990017.990023","url":null,"abstract":"In this study, we focus on participants called lurkers, who do not post any messages in an online community such as interactive mailing lists and bulletin board systems. We propose a method of classifying participants including lurkers based on two criteria: what types of actions they take outside the online community, and whether or not the online community affects their thoughts. We conduct a questionnaire survey of all participants in two in-house online communities to verify our method. There are a considerable number of lurkers who have a strong and wide influence outside the online community. We conclude that such lurkers cannot be neglected in an evaluation of online communities within a company. These results could also lead us to discuss a possibility of an online community management by focusing on not only posters but also lurkers who are indirect contributors to increasing the influence of an online community on its outside environment.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133628609","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joseph F. McCarthy, David H. Nguyen, A. M. Rashid, Suzanne Soroczak
The proliferation of sensing and display technologies creates opportunities for proactive displays that can sense and respond appropriately to the people and activities taking place in their vicinity. A conference provides an ideal context in which to explore the use of proactive displays, as attendees come together for the purpose of mutual revelation, eager both to learn more about others and what others are doing and to tell others about themselves and what they are doing. We will deploy a suite of proactive display applications that can aid and abet this desire for mutual revelation in the context of a paper presentation session, a demonstration and poster session, and informal break areas at the conference.
{"title":"Proactive displays & the experience UbiComp project","authors":"Joseph F. McCarthy, David H. Nguyen, A. M. Rashid, Suzanne Soroczak","doi":"10.1145/990017.990025","DOIUrl":"https://doi.org/10.1145/990017.990025","url":null,"abstract":"The proliferation of sensing and display technologies creates opportunities for proactive displays that can sense and respond appropriately to the people and activities taking place in their vicinity. A conference provides an ideal context in which to explore the use of proactive displays, as attendees come together for the purpose of mutual revelation, eager both to learn more about others and what others are doing and to tell others about themselves and what they are doing. We will deploy a suite of proactive display applications that can aid and abet this desire for mutual revelation in the context of a paper presentation session, a demonstration and poster session, and informal break areas at the conference.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129178355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper focuses on the process of designing, implementing and evaluating a community platform for cancer patients. Following an introduction to the situation of cancer patients in Germany we summarize our findings on cancer patients' demands for trustworthy information as well as their need for interaction with peers in similar situations. On this basis we describe the process of translating socio-technical needs into system requirements and the steps undertaken to develop a functioning community platform for cancer patients. We combine a generic iterative process model for systems' development with elements of prototyping towards an engineering process model for community platforms for cancer patients. We then describe the evaluation framework and first results.
{"title":"Virtual communities in health care: the case of \"krebsgemeinschaft.de\"","authors":"H. Krcmar, Y. Arnold, Miriam Daum, J. Leimeister","doi":"10.1145/990017.990021","DOIUrl":"https://doi.org/10.1145/990017.990021","url":null,"abstract":"This paper focuses on the process of designing, implementing and evaluating a community platform for cancer patients. Following an introduction to the situation of cancer patients in Germany we summarize our findings on cancer patients' demands for trustworthy information as well as their need for interaction with peers in similar situations. On this basis we describe the process of translating socio-technical needs into system requirements and the steps undertaken to develop a functioning community platform for cancer patients. We combine a generic iterative process model for systems' development with elements of prototyping towards an engineering process model for community platforms for cancer patients. We then describe the evaluation framework and first results.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130008080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Group communication is a very wide area. Groups have been communicating orally face-to-face and over the phone, or textually by leaving messages to bulletin board. Computers have created new opportunities for group communication: chats, e-mail lists and newsgroups among others. Mobile phones present even new methods and challenges. In this position paper issues concerning a design of a mobile chat will be discussed.
{"title":"Issues of supporting communities in mobile contexts","authors":"A. Ekholm","doi":"10.1145/990017.990024","DOIUrl":"https://doi.org/10.1145/990017.990024","url":null,"abstract":"Group communication is a very wide area. Groups have been communicating orally face-to-face and over the phone, or textually by leaving messages to bulletin board. Computers have created new opportunities for group communication: chats, e-mail lists and newsgroups among others. Mobile phones present even new methods and challenges. In this position paper issues concerning a design of a mobile chat will be discussed.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130667610","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We postulate that computing environments supporting formal and informal user communities should be based on a universal foundation - a combination of a common metaphor, common architecture, and common protocols. We outline our view of the nature of these three parameters and hypothesize that universal community support based on these principles will make possible effective deployment of interoperable applications supporting dynamic user communities on a much larger scale than is currently the case.
{"title":"Web of communities and individuals","authors":"I. Tomek","doi":"10.1145/990017.990020","DOIUrl":"https://doi.org/10.1145/990017.990020","url":null,"abstract":"We postulate that computing environments supporting formal and informal user communities should be based on a universal foundation - a combination of a common metaphor, common architecture, and common protocols. We outline our view of the nature of these three parameters and hypothesize that universal community support based on these principles will make possible effective deployment of interoperable applications supporting dynamic user communities on a much larger scale than is currently the case.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130699240","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We are investigating the nature of knowledge building in virtual communities. In particular, we are exploring the possibility that a small group of students collaborating online on math problems can construct shared group knowledge that exceeds the knowledge of the individual group members. That is, can people working and learning as a community accomplish tasks that none of them would have been able to do individually?
{"title":"Can community knowledge exceed its members'?","authors":"G. Stahl","doi":"10.1145/990017.990018","DOIUrl":"https://doi.org/10.1145/990017.990018","url":null,"abstract":"We are investigating the nature of knowledge building in virtual communities. In particular, we are exploring the possibility that a small group of students collaborating online on math problems can construct shared group knowledge that exceeds the knowledge of the individual group members. That is, can people working and learning as a community accomplish tasks that none of them would have been able to do individually?","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122754209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michael Nitsche, S. Roudavski, F. Penz, Maureen Thomas
Drama and Narrative Narrative is fundamental to the way humans understand, remember, describe or imagine the world in literature in literature and in film [4][5][20][8][3]. Drama is an important engine for narrative [30][11]. Broadly speaking, drama results from the friction generated between the goals and actions of the constituents of a dynamic system instantiating emotional relationships. These relationships are usually based on the development of characters [29][17]. Such relationships, even when they are to do with inter-character conflicts, are located in specific places. This means that they are interlinked with and depend upon the spatial definition and functionality of the objective or subjective fictional representations of the world where they occur and through which they are presented.
{"title":"Narrative expressive space","authors":"Michael Nitsche, S. Roudavski, F. Penz, Maureen Thomas","doi":"10.1145/962185.962189","DOIUrl":"https://doi.org/10.1145/962185.962189","url":null,"abstract":"Drama and Narrative Narrative is fundamental to the way humans understand, remember, describe or imagine the world in literature in literature and in film [4][5][20][8][3]. Drama is an important engine for narrative [30][11]. Broadly speaking, drama results from the friction generated between the goals and actions of the constituents of a dynamic system instantiating emotional relationships. These relationships are usually based on the development of characters [29][17]. Such relationships, even when they are to do with inter-character conflicts, are located in specific places. This means that they are interlinked with and depend upon the spatial definition and functionality of the objective or subjective fictional representations of the world where they occur and through which they are presented.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123563511","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Narration is an important part of play. Toys inspire children to imagine stories. Adding the power of the computer to toys environment can make playing time more cognitive as well as more entertaining. This paper describes our work in developing physical human-computer interface, which merges ordinary children's playsets with computer that can see via a webcam in order to enhance children's playing technique. The proposed interface with the tracking technology and narrative control can turn a normal child's playset into a fantasyland where children can sense of their world in ways that were not feasible up to date.
{"title":"Interactive environment by narrative playmates toys","authors":"E. Kanjo, P. Astheimer","doi":"10.1145/962185.962187","DOIUrl":"https://doi.org/10.1145/962185.962187","url":null,"abstract":"Narration is an important part of play. Toys inspire children to imagine stories. Adding the power of the computer to toys environment can make playing time more cognitive as well as more entertaining. This paper describes our work in developing physical human-computer interface, which merges ordinary children's playsets with computer that can see via a webcam in order to enhance children's playing technique. The proposed interface with the tracking technology and narrative control can turn a normal child's playset into a fantasyland where children can sense of their world in ways that were not feasible up to date.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122718550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
best practice" cases. Neither of which will be as advantageous as a design addressing the middle ground. Preservation in virtual environments The teams at GTS-West were all co-located, giving them the advantage of preserving stories "off-line." Virtual teams often do not have that luxury. The need for preserving sensitive interpretations remains, but finding the appropriate balance in design is all the more elusive. For example, in the DocuDrama capture and presentation tool for TOWER virtual environments [4], both the focal interaction and its environmental context can be preserved. Anything in the virtual world can be recorded by a camera agent and made available to the narrative construction process. Simple notions of privacy controls (e.g. a participant blocking their interactions from being recorded), are not suitable for addressing the complexity of this preservation challenge.
{"title":"Storytelling in collaborative work: the challenge of preserving sensitive interactions","authors":"W. Lutters","doi":"10.1145/962185.962194","DOIUrl":"https://doi.org/10.1145/962185.962194","url":null,"abstract":"best practice\" cases. Neither of which will be as advantageous as a design addressing the middle ground. Preservation in virtual environments The teams at GTS-West were all co-located, giving them the advantage of preserving stories \"off-line.\" Virtual teams often do not have that luxury. The need for preserving sensitive interpretations remains, but finding the appropriate balance in design is all the more elusive. For example, in the DocuDrama capture and presentation tool for TOWER virtual environments [4], both the focal interaction and its environmental context can be preserved. Anything in the virtual world can be recorded by a camera agent and made available to the narrative construction process. Simple notions of privacy controls (e.g. a participant blocking their interactions from being recorded), are not suitable for addressing the complexity of this preservation challenge.","PeriodicalId":390207,"journal":{"name":"ACM Siggroup Bulletin","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2002-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130382299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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