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Analysis of On-Board Passenger Information Display Interface in Mass Transportation Modes Based on Emotional Design 基于情感设计的大众交通方式乘客信息显示界面分析
Billy Muhamad Iqbal, Fristya Fadhilah Utami, R. Ardi
Telecommunication facilities as a media of delivering information are a mandatory facility in rail-based transportation modes. Delivering information in transportation modes can be done through visual-based information, the On-Board Passenger Information Display. Information that is shown to the passengers can affect trust, safety, travel, and comfort, so it is very important to design an On-Board Passenger Information Display that is suitable to the user's desire. Therefore, this study aims to analyze the On-Board Passenger Information Display interface that is suitable for the user's emotional perspective. The method used is Kansei Engineering through factor analysis and association rules. Kansei Engineering is used to translate the user's feeling into design specification of the user interface. Association rules inferred the relationship of a combination of design elements and attributes with the degree of emotion. This study produced three designs from Kansei words, they were 'Futuristic', 'Simple' and 'Dynamic'. Based on the test results done by performance metrics, self-reported metrics, issued based metrics, and eye tracking, Kansei word "Simple" has the highest ranking and can be classified as the most suitable On-Board Passenger Information Display interface to be applied.
电信设施作为传递信息的媒介,是铁路运输方式中的必备设施。运输方式的信息传递可以通过基于视觉的信息,即车载乘客信息显示来完成。向乘客展示的信息会影响到乘客的信任、安全、出行和舒适度,因此设计一个适合用户需求的车载乘客信息显示器是非常重要的。因此,本研究旨在分析适合用户情感视角的车载乘客信息显示界面。使用的方法是感性工学,通过因子分析和关联规则。感性工学用于将用户的感觉转化为用户界面的设计规范。关联规则推断出设计元素和属性的组合与情感程度的关系。这项研究从感性词汇中产生了三个设计,分别是“未来主义”、“简单”和“动态”。根据性能指标、自我报告指标、发布基准指标和眼动追踪的测试结果,感性词“Simple”排名最高,可以归类为最适合应用的车载乘客信息显示界面。
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引用次数: 0
Producer Perspective on Extended Producer Responsibility Concept: An Indonesian Case Study 延伸生产者责任概念的生产者视角:印尼个案研究
R. Ardi, Handoko Purwojatmiko
The rapid development of manufacturing technology has driven the industrial revolution which has an impact on economic growth, especially in developing countries such as Indonesia. Electronic waste or waste electrical and electronic equipment (WEEE) is one of the negative impacts of technological development. Improper handling of electronic waste may cause negative impacts on the environment and human health. Extended Producer Responsibility (EPR) is an environmental policy approach that is oriented towards producer responsibility. However, EPR development in developing countries is still lacking, where the collection and recycling system has not been adequately addressed. On the other hand, motivation of producers from the industrial sector does not yet have enough attention to expand their product responsibilities to the post-consumption stage. This study explores the key factors that can motivate producers to fully adopt the EPR concept in the electronics industry in Indonesia. Theory of planned behavior (TPB) was adopted and developed to build models in the context of EPR. This model is formed by three main constructs: attitude, subjective norm and perceived behavioral control, and three additional constructs identified from literature review and interviews namely economic incentives, administrative incentives and logistic incentives. The results obtained from path analysis that administrative incentive can influence intentions while logistic incentives can influence the behavior of producers adopting EPR.
制造业技术的快速发展推动了工业革命,对经济增长产生了影响,特别是在印度尼西亚等发展中国家。电子废物或废弃电气电子设备(WEEE)是技术发展的负面影响之一。电子废物处理不当可能对环境和人体健康造成负面影响。延伸生产者责任(EPR)是一种以生产者责任为导向的环境政策方法。然而,发展中国家的环保再循环发展仍然缺乏,那里的收集和再循环系统没有得到充分处理。另一方面,工业部门生产者的动机还没有足够的重视将其产品责任扩展到消费后阶段。本研究探讨了印尼电子产业中能够激励生产者充分采用EPR概念的关键因素。采用并发展了计划行为理论(TPB)来构建EPR背景下的模型。该模型由三个主要构构:态度、主观规范和感知行为控制,以及从文献综述和访谈中确定的三个附加构构:经济激励、行政激励和物流激励组成。路径分析结果表明,行政激励会影响生产者的意愿,而物流激励会影响生产者的行为。
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引用次数: 1
Package Delivery Route Optimization with Tight Travel Time 行程时间紧凑的包裹投递路线优化
Komarudin, Apratimadewi Nuraziza Abyantara
In the package delivery and courier services industry, delivery time is one crucial factor that influences customer satisfaction. While most delivery package service companies implement hub-and-spoke network design to achieve economies of scale, same-day delivery services between every origin-destination pair can be ensured by designing a delivery network with tight travel time constraints. This study focuses on designing method that could answer the main decisions in hub-and-spoke network design-which are: the optimal number and locations of hubs, along with the allocations of other nodes to hubs-and to transform such hub-and-spoke network design into a routed one which fulfills both tight travel time and minimization of vehicles needed. Uncapacitated Single Allocation p-Hub Median Problem and K-Means clustering method were used to design the initial hub-and-spoke network. The directly linked network then transformed into a routed network by implementing the Local Search algorithm and an Integer Programming model. The optimal network design was chosen by considering the minimum number of vehicles needed. The method was then tested using a case study of a package delivery start-up company operating in Jakarta. Travel time data were collected between every delivery origin-destination pair. Results from both methods shown that 3 is the optimum number of hubs.
在包裹递送和快递服务行业,交货时间是影响顾客满意度的一个重要因素。虽然大多数快递服务公司采用中心辐式网络设计来实现规模经济,但通过设计一个严格限制旅行时间的快递网络,可以确保每个始发目的地对之间的当日送达服务。本研究的重点是解决轮辐网络设计中的主要决策问题,即枢纽的最优数量和位置,以及其他节点对枢纽的分配,并将这种轮辐网络设计转化为路由网络,以满足紧凑的旅行时间和所需车辆的最小化。采用无能力单分配p-Hub中值问题和K-Means聚类方法设计初始轮辐网络。通过实现局部搜索算法和整数规划模型,将直连网络转换为路由网络。通过考虑所需车辆的最小数量来选择最优网络设计。然后,通过对雅加达一家包裹递送初创公司的案例研究,对该方法进行了测试。收集每个递送始发目的地对之间的旅行时间数据。两种方法的结果表明,3个是最优的集线器数量。
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引用次数: 0
Exploring the Application of Both Internet of Things and Artificial Intelligence under the Omni Channel from the Perspective of Drama Theory 从戏剧理论的角度探讨全渠道下物联网与人工智能的应用
Shu-Che Chi, Cheng-Ying Chang, Cheng-Hung Chang
The ability to establish a single business platform with a unified front-end and back-end system to deliver the experience becomes the key factor in the Omni-channel. This study will adopt the transactions between the dealer and the consumer to match to a drama performance and quote actors as dealers, the audience as consumers, and the scene as physical stores and virtual access to the shopping environment. We applied purposive sampling towards consumers, who have had experiences in purchasing at chained apparel retail stores through either physical or virtual access, having collected 407 valid questionnaires in total. This study used the method of context simulation, and divided the consumers into two different sample groups based on different power influence. This study suggests to in the future the retailers use the consumer situation created by the Internet of Things and artificial intelligence to have consumers immersed in an environment that stimulates their purchase intention, as well as to arouse consumers' inner need, in order to increase the intention, frequency, and promotion price of consumers' purchasing behaviors.
能否建立一个具有统一的前端和后端系统的单一业务平台来交付体验成为全渠道的关键因素。本研究将采用经销商与消费者之间的交易来匹配戏剧表演,并将演员作为经销商,观众作为消费者,场景作为实体商店和虚拟访问购物环境。我们对在连锁服装零售商店有过实体或虚拟购物经历的消费者进行有目的抽样,共收集有效问卷407份。本研究采用情境模拟的方法,根据权力影响力的不同,将消费者分为两个不同的样本组。本研究建议未来零售商利用物联网和人工智能创造的消费情境,让消费者沉浸在一个能够激发其购买意愿的环境中,激发消费者的内在需求,从而提高消费者购买行为的意愿、频率和促销价格。
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引用次数: 0
The Usability of Metropolitan Manila Development Authority (MMDA) Mobile Traffic Navigator as Perceived by Users in Quezon City and Mandaluyong City, Philippines 菲律宾奎松市和曼达卢永市用户对马尼拉大都会发展局(MMDA)移动交通导航仪可用性的感知
Juan Edmund F. Martinez, Y. Prasetyo, R. A. C. Robielos, Mahrife M. Panopio, Alfred Angelo C. Urlanda, Kristy Anne C. Topacio-Manalaysay
The purpose of this study was to evaluate the usability of the System View, Map View, and Line View that constitute the Metropolitan Manila Development Authority (MMDA) mobile traffic navigator. The usability and information visualization evaluations were collected from 100 young professionals living in Quezon City and Mandaluyong City. The results indicated that Line View had the highest usability index followed by Map View and System View. Finally, structural equation modeling was applied to derive the causal relationship between effectiveness, efficiency, and satisfaction dimensions. The results could be very beneficial for MMDA especially in terms of improvement on the content and design of the mobile traffic navigator.
本研究的目的是评估构成马尼拉大都会发展局(MMDA)移动交通导航系统的系统视图、地图视图和线路视图的可用性。可用性和信息可视化评价收集了居住在奎松市和曼达鲁永市的100名年轻专业人员。结果表明,线视图的可用性指数最高,其次是地图视图和系统视图。最后,运用结构方程模型推导出效能、效率和满意度维度之间的因果关系。研究结果对MMDA的发展具有重要的指导意义,特别是对移动流量导航的内容和设计的改进。
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引用次数: 18
Lean Healthcare Model for Increasing the Availability of Products in Pharmaceutical SMEs 提高中小制药企业产品可得性的精益医疗模式
Teresa Conislla-Murquia, Anait Saico-Sulla, C. León-Chavarri, José María Álvarez, Carlos Arturo Raymundo Ibañez
Nowadays, retailers in the trade industry are focused on meeting customers' needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.
如今,贸易行业的零售商专注于满足客户的需求,因为他们的首要任务是每天尽可能多地销售。缺货导致无人值守的销售,这意味着收入损失。这危及了msb在行业中的地位。本文旨在证明提出一种供应管理模式将减少由于缺货而造成的销售损失。在这项研究中,我们分析了三个关键流程(采购、存储和分销),在这些流程中,我们发现了诸如发货不完整、未完成订单和更换请求等问题。为了证明我们的建议的可行性,我们在一家拥有五个配药场所和一个中央仓库的药房进行了试点,将其库存利用率从82%提高到89.5%。
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引用次数: 1
Quality Improvement of Lamination Process Results in the Packaging Industry by Using the Six Sigma Method 用六西格玛方法改进包装行业层压工艺结果的质量
Renaldhi Dwidinda Suharno, T. Zagloel
The production of quality plastic packaging is very important for companies to gain benefits that can be obtained if the quality of the product complies with the prescribed standards. This study aims to reduce losses that occur due to the presence of defective products in Jelly packaging products. Six Sigma methods through DMAIC stages (Define, Measure, Analyze, Improve, and Control) are used to find solutions and improve product quality. Based on the calculation of defective product data, it is known that Uneven surface defects, wrinkled defects, and Pitch Unstd defects are the highest number of defects. In the measure phase, the DPMO (Defects Per Million Opportunities) value were 32707.271 defect units with a value of 3.34 sigma. Failure Mode and Effect Analysis (FMEA) is used to determine the potential risk of failure from a factor that gets a high value. Improvements use the 5S approach in the form of a maintenance check sheet on the Tandem Extrusion Lamination Machine and work standards of Workstation in the lamination process. After repairs, the DPMO value drops to 7272.111 defect units and the sigma value rises to 3.94 sigma. Changes in sigma values that occur amounted to 0.60. Control can be done with the inspection and checks in each process so that the number of defects can continue to decrease. After improvement, the results show a decrease in the number and percentage of defects, which previously reached a number of 5.89% towards 1.31%.
生产高质量的塑料包装对于企业获得效益是非常重要的,如果产品质量符合规定的标准,就可以获得效益。本研究旨在减少由于果冻包装产品中存在缺陷产品而造成的损失。六西格玛方法通过DMAIC阶段(定义、测量、分析、改进和控制)来寻找解决方案并提高产品质量。通过对不良品数据的计算可知,表面不均匀缺陷、起皱缺陷和间距不均匀缺陷是缺陷数量最多的缺陷。在度量阶段,DPMO(每百万机会的缺陷)值为32707.271个缺陷单位,值为3.34 sigma。失效模式与影响分析(FMEA)用于从获得高值的因素中确定潜在的失效风险。改进采用5S方法,对串联挤压层压机进行维护检查表,并在层压过程中使用工作站的工作标准。修复后DPMO值下降到7272.111个缺陷单位,sigma值上升到3.94 sigma。发生的西格玛值变化为0.60。控制可以在每个过程中进行检查和检查,以便缺陷的数量可以继续减少。改进后,结果显示缺陷的数量和百分比有所下降,从以前的5.89%下降到1.31%。
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引用次数: 2
Cross-Coupled Control Based on PID-Global Sliding Mode Control for Dual-Driven Servo Systems 基于pid -全局滑模控制的双驱动伺服系统交叉耦合控制
Hongdong Yi, Guoliang Zhong, Weiqiang Dou, Longyang Wang
In this paper, to improve the dynamics performance and synchronous motion accuracy for dual-driven servo systems, a control method that integrates cross-coupled control (CCC) and proportional-integral-derivative (PID) based on global sliding mode control (GSMC) is presented. On the one hand, in the actual applications, the cross-coupled control has shown the superiority in synchronous motion control due to structure characteristics. On the other, PID-GSMC can combine the advantages of PID and GSMC to further enhance the dynamics performance against external disturbances and uncertain parameters variations for dual-driven servo systems. The dynamics performance and effectiveness of the proposed control method will be investigated through simulations.
为了提高双驱动伺服系统的动力学性能和同步运动精度,提出了一种基于全局滑模控制(GSMC)的交叉耦合控制(CCC)和比例积分导数(PID)相结合的控制方法。一方面,在实际应用中,交叉耦合控制由于其结构特点,在同步运动控制中显示出优越性。另一方面,PID-GSMC可以结合PID和GSMC的优点,进一步提高双驱动伺服系统抗外部干扰和不确定参数变化的动力学性能。本文将通过仿真研究所提出的控制方法的动力学性能和有效性。
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引用次数: 0
Enhancing the Destination Loyalty in Taiwan's Hot Spring Industry 提升台湾温泉产业的目的地忠诚度
Hsiao-Kuang Kao, Su-Nan Tsai, Jui-Hsiu Chang
Loyalty has been considered as one of the major objectives in strategic marketing due to the increasing competition and the recognition of the importance of loyal customer. There are few comprehensive, empirically tested, and structural models regarding to nature of place attachment's relationship with loyalty formation are demonstrated in the context of recreation industries in leisure and recreation research. The purposes of this study were to examine whether satisfaction intervenes in the relationship between service quality and destination loyalty (place identity, place dependence and behavioral intention), and investigate the contribution of service quality and satisfaction on the prediction of destination loyalty. The results indicated that service quality has indirectly and significantly influence on destination loyalty through satisfaction. Practical implications and future research are discussed.
由于竞争的加剧和对忠诚客户重要性的认识,忠诚已被认为是战略营销的主要目标之一。在休闲娱乐研究中,很少有综合性的、经过实证检验的、结构性的、以娱乐产业为背景的地方依恋与忠诚形成关系的模型。本研究旨在探讨满意度是否介入服务质量与目的地忠诚(地点认同、地点依赖和行为意向)之间的关系,并探讨服务质量和满意度对目的地忠诚预测的贡献。结果表明,服务质量通过满意度间接影响目的地忠诚度。讨论了实际意义和未来的研究方向。
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引用次数: 0
Lean Management Model for Waste Reduction in the Production Area of A Food Processing and Preservation SME 某食品加工保鲜中小企业生产环节减少浪费的精益管理模式
Harwi Valverde-Curi, Alexis De-La-Cruz-Angles, Mercedes Cano-Lazarte, José María Álvarez, Carlos Arturo Raymundo Ibañez
This article analyzes the low productivity level in an olive processing and preservation company. The factors that trigger the main problems are the lack of proper worker training, inadequate production capacity, and the disorder present in the company's areas. These factors were identified by using a tool called Theory of Constraints (TOC). After evaluating the problems, we found that all these factors generate a low productivity level and increase waste in the company's areas. Given this problem, we proposed a Lean Model for implementing the standardization of the following tools: 5S, Single-minute Digit exchange of die (SMED), and total productive maintenance (TPM), since they help improve the issue of production capacity and disorder reduction. The aim is to increase production capacity. A system simulation was performed to determine the resulting waste reduction in the production area, which explains approximately 29% of its variation in non-productive time.
分析了某橄榄加工保鲜企业生产效率低下的原因。引发主要问题的因素是缺乏适当的工人培训,生产能力不足,以及公司区域存在的混乱。这些因素是通过使用一种叫做约束理论(TOC)的工具确定的。在评估问题后,我们发现所有这些因素都导致了公司的生产力水平低下,并增加了公司领域的浪费。针对这一问题,我们提出了一个精益模型来实施以下工具的标准化:5S,单分钟数字交换模具(SMED)和全面生产维护(TPM),因为它们有助于提高产能和减少混乱的问题。目的是提高生产能力。进行了系统模拟,以确定生产区域的最终浪费减少,这解释了非生产时间变化的大约29%。
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引用次数: 3
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Proceedings of the 5th International Conference on Industrial and Business Engineering
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