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User Interface Redesign of Dental Clinic ERP System using Design Thinking: A Case Study 用设计思维重新设计牙科诊所ERP系统的用户界面:一个案例研究
A. Suzianti, Galang Arrafah
At the moment, healthcare services, such as dental clinics, have the same opportunities as other industries of utilizing ERP systems to escalate their activities. Unfortunately, ERP systems still have to go through problems associated with clinical personnel, who interact with the system using its UI, before it can be fully utilized. To solve this problem, a user interface redesign was needed so that ERP could fully satisfy the needs of clinical personnel. Therefore, design thinking was chosen and used as the design approach with its user-oriented nature that has been proven with various forms of successful interventions within healthcare services. The prototype of the redesigned user interface was made to visually deliver most of the previously unmet needs from personnel. Furthermore, by incorporating UT and PSSUQ survey as measurement instruments into the design thinking, researchers were able to justify the prototype for its improvement in usability after scoring lower time on tasks while preventing some errors, also for increased satisfaction perceived by users compared to the current UI.
目前,医疗保健服务(如牙科诊所)与其他行业一样,也有利用ERP系统升级其活动的机会。不幸的是,ERP系统在得到充分利用之前,仍然需要解决与临床人员相关的问题,因为临床人员使用其UI与系统进行交互。为了解决这个问题,需要重新设计用户界面,使ERP能够充分满足临床人员的需求。因此,选择并使用设计思维作为设计方法,其以用户为导向的性质已被医疗保健服务中各种形式的成功干预所证明。重新设计的用户界面原型是为了从视觉上满足大多数以前未满足的人员需求。此外,通过将UT和PSSUQ调查作为测量工具纳入设计思维,研究人员能够证明原型在减少任务时间的同时防止了一些错误,并且与当前的UI相比,用户感知到的满意度也有所提高,从而改善了可用性。
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引用次数: 3
Conceptualizing the Promise of Industry 4.0 Technology Adoption: Case Study of Indonesian Automotive Industry 工业4.0技术应用前景的概念化:印尼汽车工业案例研究
A. Hidayatno, Irvanu Rahman, Desi Likman Daniyasti
Leading the car market in the Southeast Asia region, Indonesian automotive industry is considered as one of important pillars of manufacturing sector due to its significant contribution to national economic growth. Along with the presence of the next wave industrial revolution, Industry 4.0 creates an opportunity for the Indonesian government to not only stimulate further growth of the sector, but also increase energy efficiency simultaneously. However, the complexity of structural challenges that exists in the automotive industry has raised a question, what aspects or factors that could accelerate the technology adoption process? This paper aims to explore the policy structure that could influence the growth of Industry 4.0 technology adoption in improving energy efficiency in the Indonesian automotive industry. The exploration will be explored through a qualitative conceptual model, developed within system dynamics modeling approach, to provide an understanding of the causal relationship and dynamics between factors included in the fourth industrial ecosystem creation in Indonesia.
印尼汽车工业是东南亚地区汽车市场的领导者,对国家经济增长做出了重大贡献,被认为是制造业的重要支柱之一。随着下一波工业革命的到来,工业4.0为印尼政府创造了一个机会,不仅可以刺激该行业的进一步增长,还可以同时提高能源效率。然而,汽车行业存在的结构性挑战的复杂性提出了一个问题,哪些方面或因素可以加速技术的采用过程?本文旨在探讨可能影响工业4.0技术采用增长的政策结构,以提高印尼汽车工业的能源效率。探索将通过定性概念模型进行探索,在系统动力学建模方法中开发,以提供对印度尼西亚第四次工业生态系统创建中包括的因素之间因果关系和动态的理解。
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引用次数: 2
Optimization Model to Minimize Cost of Inpatient Bed Provision in Public Hospital 公立医院住院床位成本最小化的优化模型
I. M. Hakim, Dea Ananda Nabila
Public hospital owned by the government is responsible for providing good healthcare services to the community. In this case, the hospital must carry out its activities efficiently so that it can take advantage of the limited Indonesian government budget. With these financial constraints, planning and allocating efficient inpatient beds as an effort to save on hospital service costs is more challenging. One of the government-owned public hospital located in South Jakarta, Indonesia has not planned and allocated inpatient beds efficiently causing a high cost of inpatient bed provision. So, it is necessary for the hospital to plan and allocate inpatient beds properly. The inpatient care unit consists of adult, child, and obstetrics inpatient units. This research develops an optimization model using the Integer Linear Programming (ILP) method which aims to minimize the cost of providing beds in each inpatient unit. The results showed a reduction in the cost of providing beds with different numbers of beds allocated. Afterwards, the number of nurses needed was also calculated. The results also show a reduction in the number of nurses needed and it saves nurses' costs. The model shows that it can save the total cost up to IDR7, 286,400.
政府所有的公立医院负责为市民提供良好的医疗服务。在这种情况下,医院必须有效地开展活动,以便能够利用有限的印度尼西亚政府预算。由于这些财政限制,规划和分配有效的住院床位以节省医院服务成本更具挑战性。位于印度尼西亚南雅加达的一家政府所有的公立医院没有有效地规划和分配住院床位,导致提供住院床位的成本很高。因此,医院有必要合理规划和分配住院床位。住院病房由成人、儿童和产科住院病房组成。本研究利用整数线性规划(ILP)方法建立优化模型,旨在使每个住院单位提供床位的成本最小化。结果显示,床位分配数量不同,提供床位的成本有所降低。随后,还计算了所需护士的数量。结果还表明,所需的护士数量减少,节省了护士的成本。模型表明,该方法可节省总成本728.64万印尼盾。
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引用次数: 0
Evaluation of Influence Organizational Factors and Psychological Factors for Safe Work Behavior in Construction Projects in DKI Jakarta 影响雅加达DKI建设项目安全作业行为的组织因素和心理因素评价
Virozza Bianca Jasmine, Danu Hadi Syaifullah, B. N. Moch
Unsafe behavior of workers can cause a high risk of workplace accidents, especially in construction projects in DKI Jakarta. Safe work behavior can be influenced by organizational factors and psychological factors. This research aims to identify the relationship between organizational factors and psychological factors for improving safe work behavior. The method used in this research is bayesian network (BN) model. The BN method is very useful in predicting the effectiveness of various strategies. The results of this research indicate that the psychological factors have a more significant direct effect than organizational factors. Based on the simple strategies, the most effective factors for improving safe work behavior are safety attitudes, management commitment, and subjective norms. Furthermore, it was found that the joint strategies between management commitment, leadership, intention, and perceived behavioral control were able to have the greatest influence for improving the safe work behavior.
工人的不安全行为可能导致工作场所事故的高风险,特别是在DKI雅加达的建筑项目中。安全工作行为受组织因素和心理因素的影响。本研究旨在探讨组织因素与心理因素对安全工作行为改善的影响。本研究使用的方法是贝叶斯网络(BN)模型。BN方法在预测各种策略的有效性方面非常有用。本研究结果表明,心理因素比组织因素具有更显著的直接影响。基于简单的策略,改善安全工作行为最有效的因素是安全态度、管理承诺和主观规范。此外,我们发现管理承诺、领导、意图和感知行为控制之间的联合策略对改善安全工作行为的影响最大。
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引用次数: 2
A Conceptualization of Industry 4.0 Adoption on Textile and Clothing Sector in Indonesia 印尼纺织服装业采用工业4.0的构想
A. Hidayatno, Irvanu Rahman, Karin Rizky Irminanda
As the global competition tightens, government and private sectors seek for solutions to increase the competitiveness of the textile and clothing industry. Industry 4.0 technology has been considered to bring significant potential by improving efficiency and reducing cost. Despite its potential, the implementation of Industry 4.0 faces several obstacles. Hence, the government issued a long-term plan for adoption of Industry 4.0 named Making Indonesia 4.0. However, whether those policies can succeed in the adoption or not, remains a question. This research aims to obtain the structure of policies that can push or limit the adoption of Industry 4.0 technology and its impact on overall energy footprint on the textile and clothing sector in Indonesia. The research explores the structural relationships of how the textile and apparel industry could faster adopt industry 4.0 technology by also considering the roles of stakeholders in the industry.
随着全球竞争的加剧,政府和私营部门寻求解决方案,以提高纺织和服装行业的竞争力。工业4.0技术被认为通过提高效率和降低成本带来了巨大的潜力。尽管具有潜力,但工业4.0的实施仍面临一些障碍。因此,政府发布了一项名为“制造印尼4.0”的工业4.0长期计划。然而,这些政策能否成功采用,仍然是一个问题。本研究旨在获得可以推动或限制工业4.0技术采用的政策结构及其对印度尼西亚纺织和服装行业整体能源足迹的影响。该研究通过考虑行业中利益相关者的角色,探讨了纺织和服装行业如何更快地采用工业4.0技术的结构关系。
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引用次数: 9
Production Management Model under the Knowledge Management Approach to Increase Labor Productivity in the Sewing Area of a Garment Production SME 知识管理下提高服装生产中小企业缝纫区劳动生产率的生产管理模式
Madeley Torres-Blasido, Diana Yacha-Solís, Juan Sotelo-Raffo, José María Álvarez, Carlos Arturo Raymundo Ibañez
One of the main problems in SMEs is low human productivity, which may be attributed to the fact that many companies focus more on production and less on their human talent. That is to say, they do not give priority to the practice of knowledge management within their production chain. Therefore, a production management model is required to integrate the key elements for their efficient development. On the basis of this, a production management model was designed for this study and was focused on knowledge management in a garment production SME to achieve favorable results, both in the organization's performance and in workers' labor productivity. To validate the model, this case study was carried out at a clothing production microenterprise located in Gamarra, where low labor productivity was identified as the main problem, and one of the most affected areas was sewing. Labor productivity increased after implementing the model-in other words, each worker went from producing eight garments per hour to 12.
中小企业的主要问题之一是人力生产力低下,这可能是由于许多公司更多地关注生产而较少关注人才。也就是说,他们没有在生产链中优先考虑知识管理的实践。因此,需要一种生产管理模式来整合关键要素,使其高效发展。在此基础上,本研究设计了一个生产管理模型,并将重点放在一家服装生产中小企业的知识管理上,在组织绩效和工人劳动生产率方面都取得了良好的效果。为了验证该模型,本案例研究在Gamarra的一家服装生产微型企业进行,该企业的主要问题是劳动生产率低,其中受影响最大的领域之一是缝纫。实施这种模式后,劳动生产率提高了——换句话说,每个工人从每小时生产8件衣服提高到12件。
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引用次数: 0
Electronic Health Readiness (EHR) in Indonesia: Managerial Perspectives 印度尼西亚的电子医疗准备(EHR):管理观点
V. Pujani, Hardisman, R. Nazir
This paper presents the readiness factor of e-health systems in Indonesia based on hospital managers' perspectives. The need of information systems in healthcare activities in particularly to improve hospital service quality and performance is required. The objective of this study is identified the readiness factors including the core, structural, societal and engagement to measure e-health adoption. The descriptive analysis of the data obtained using a survey method on a-104 hospital managers in Indonesia is presented. Again, research respondent selected using convenience sampling. Finally, result of this study shown various indicators of readiness factors descriptively, in core, structural, societal and engagement have been identified. The core readiness was identified as highest factor in adopting e-health and the societal readiness was the lowest factors in adopting e-health in Indonesia. The further study is would be completed with empirical study toward e-health adoption in Indonesia's hospitals.
本文从医院管理者的角度出发,提出了印尼电子医疗系统的准备因素。医疗保健活动中需要信息系统,特别是为了提高医院的服务质量和绩效。本研究的目的是确定准备因素,包括核心、结构、社会和参与,以衡量电子卫生的采用。对印度尼西亚a-104医院管理人员采用调查方法获得的数据进行了描述性分析。再次,研究受访者选择使用方便抽样。最后,本研究的结果表明,在核心、结构、社会和参与方面,已经确定了各种描述性的准备因素指标。核心准备程度被确定为印度尼西亚采用电子保健的最高因素,而社会准备程度是采用电子保健的最低因素。进一步的研究将通过对印度尼西亚医院采用电子保健的实证研究来完成。
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引用次数: 1
Analysis of Sound Design Requirements for Mass Public Transportation for the Visually Impaired in Indonesia 印尼视障人士公共交通的声音设计要求分析
Billy Muhamad Iqbal, Asa Ibnu Hazmy, R. Ardi
Development of mass public transportation in the capital city encourages a variety of needs. One of the needs is the need for service improvement in mass public transportation. Sound design is one of the things that can be tried to be able to solve the problems that exist. One of the problems that exist in mass public transportation is the accessibility of people with disability. This research was conducted using several methods such as in-depth interviews and measurements using a sound level meter to explore design requirements. There are 4 problems that are discovered based on in-depth interview. The problem is visually impaired people often miss the destination station, in a hurry condition, feeling restless, and choosing a wrong door. The four problems raised are the basis for making design needs that can solve the problems faced by the visually impaired.
首都公共交通的发展促进了各种需求。其中一个需求是需要改善大众公共交通的服务。声音设计是可以用来解决现有问题的方法之一。大众公共交通存在的问题之一是残疾人的可达性。本研究采用深度访谈和使用声级计测量等多种方法进行,以探索设计要求。在深度访谈的基础上发现了4个问题。问题是视障人士经常错过目的站,在匆忙的情况下,感到不安,并选择了错误的门。提出的四个问题是设计需求的基础,可以解决视障人士所面临的问题。
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引用次数: 0
An Exploration on the Problems of Replacing Accounting Professions by AI in the Future 未来人工智能取代会计职业的问题探讨
Yiting Peng, Justine S. Chang
With the continuous renewal and development of new technology, accounting (or financial) robots have been able to automatically complete daily accounting tasks such as bookkeeping, accounts calculation, books closing, accounts management, accounts reporting, taxes reporting, and evidences stapling, etc. Thus, the study aims to explore relative issues on whether the rising of AI would replace accounting professions through understanding the thoughts of accounting professionals and propose accounting learnings in the future and the preparation to comply with the impact of AI replacement.
随着新技术的不断更新和发展,会计(或金融)机器人已经能够自动完成日常的会计工作,如记账、计算账目、结账、账户管理、账户报告、纳税报告、证据装订等。因此,本研究旨在通过了解会计专业人士的想法,提出未来的会计学习和应对AI替代影响的准备,探讨AI的兴起是否会取代会计职业的相关问题。
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引用次数: 3
The Effect of Nutrition Labelling on Purchasing Decisions: A Case Study of Lucky Me! Instant Noodles in Barangay 454 and 455 Manila, Philippines 营养标签对购买决策的影响:以“幸运的我!”菲律宾马尼拉,Barangay 454和455的方便面
M. Torres, Y. Prasetyo, R. A. C. Robielos, Carl Vincent Y. Domingo, M. Morada
The nutrition label is an important part in informing consumers about the nutrition content of food products. This study utilized structural equation modeling to derive the causal relationship between "Nutrition Label", "Nutrition Fact", "Reason to Check", and "Purchasing Decision" simultaneously. A total of 100 questionnaires were collected from respondents in Barangay 454 and 455, Sampaloc, Manila, Philippines. The results indicated that "Nutrition Label" had significant effects on "Reason to Check" and "Purchasing Decision". In addition, "Reason to Check" also had a significant effect on "Purchasing Decision". Interestingly, female respondents and respondents with higher income had significant effects on "Reason to Check" which subsequently affect "Purchasing Decision". Our SEM results could provide valuable theoretical foundations to identify the interrelationship among "Nutrition Label", "Nutrition Fact", "Reason to Check", and "Purchasing Decision" particularly for nutrition researchers and food manufacturers.
营养标签是告知消费者食品营养成分的重要部分。本研究运用结构方程模型,同时推导出“营养标签”、“营养事实”、“检查理由”与“购买决策”之间的因果关系。从菲律宾马尼拉Sampaloc的Barangay 454和455的受访者中共收集了100份问卷。结果表明,“营养标签”对“检查理由”和“购买决策”有显著影响。此外,“检查的理由”对“购买决策”也有显著影响。有趣的是,女性受访者和收入较高的受访者对“检查的理由”有显著影响,进而影响“购买决策”。我们的SEM结果可以为营养研究人员和食品制造商提供有价值的理论基础,以确定“营养标签”,“营养事实”,“检查理由”和“购买决策”之间的相互关系。
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引用次数: 15
期刊
Proceedings of the 5th International Conference on Industrial and Business Engineering
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