Indonesian tourism industry is one of the important factors in Indonesian economy, it has gone through turbulence condition due to the condition of global economy as well as Indonesian political condition. Hotel as one of the major player in the tourism industry is expected to give their best services for the traveller in order to get tourist back. Different perception on hotel attribute. This research is focused on the difference of traveller perception among business travellers and non business traveller.
{"title":"PERBEDAAN PERSEPSI TERHADAP ATRIBUT HOTEL ANTARA WISATAWAN BISNIS DAN NON BISNIS","authors":"Luki Adiati Pratomo, Evi Vileta Lanasier","doi":"10.25105/mrbm.v2i1.8083","DOIUrl":"https://doi.org/10.25105/mrbm.v2i1.8083","url":null,"abstract":"Indonesian tourism industry is one of the important factors in Indonesian economy, it has gone through turbulence condition due to the condition of global economy as well as Indonesian political condition. Hotel as one of the major player in the tourism industry is expected to give their best services for the traveller in order to get tourist back. Different perception on hotel attribute. This research is focused on the difference of traveller perception among business travellers and non business traveller.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130689983","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Measuring Exchange rate Exposure or elasticity between changes in firm value and ex- change rate measures is important for making decision in firm financing. Using 10 big firm in Indonesia from 1998 to 2003 monthly, we find that REE (Residual Elasticity Exposure) meth- ods is better than TEE (Total Elasticity Exposure), because inclusion of a market retum varlable has a dramaticinfluence in these model. So, we suggest for finance managers in Indonesia to use Exchange rate Exposure from REE Model.
{"title":"EXPOSURE NILAI TUKAR PADA PERUSAHAAN-PERUSAHAAN DI INDONESIA","authors":"Bahtiar Usman","doi":"10.25105/MRBM.V3I3.8106","DOIUrl":"https://doi.org/10.25105/MRBM.V3I3.8106","url":null,"abstract":"Measuring Exchange rate Exposure or elasticity between changes in firm value and ex- change rate measures is important for making decision in firm financing. Using 10 big firm in Indonesia from 1998 to 2003 monthly, we find that REE (Residual Elasticity Exposure) meth- ods is better than TEE (Total Elasticity Exposure), because inclusion of a market retum varlable has a dramaticinfluence in these model. So, we suggest for finance managers in Indonesia to use Exchange rate Exposure from REE Model.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"87 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132962560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The objective of this research is to examine the performance of BTPN Bank from 5 aspects point of views; Asset Quality, Liguidity, Profitability, Retum on Asset, Retum of Equity to improve its CAR eventually. Then the datas were analysedby using descriptive analysis method (Financial Ratio Analysis) and statistical analysis method (Correlation Analysis and Simple Regression) Minitab and Microsoft Excel programs. The result shows their rentability has insignificant correlation with capital.
{"title":"ANALISIS PENGARUH RENTABILITAS TERHADAP RASIO KECUKUPAN MÓDAL PADA BANK TABUNGAN PENSIUNAN NASIONAL","authors":"Laurence A Manullang","doi":"10.25105/MRBM.V2I1.8084","DOIUrl":"https://doi.org/10.25105/MRBM.V2I1.8084","url":null,"abstract":"The objective of this research is to examine the performance of BTPN Bank from 5 aspects point of views; Asset Quality, Liguidity, Profitability, Retum on Asset, Retum of Equity to improve its CAR eventually. Then the datas were analysedby using descriptive analysis method (Financial Ratio Analysis) and statistical analysis method (Correlation Analysis and Simple Regression) Minitab and Microsoft Excel programs. The result shows their rentability has insignificant correlation with capital.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"34 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123459674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A good corporate image serves as an effective strategy in winning the competition with other businesses of the same type. Leading companies who wish to keep their status should always keep service quality mind. It has to be an absolute concem as the organization does not only have to face the competitors but also the customers who continuously change, vary, and are aware of their needs. Therefore, continuous enhancement of service quality has to be pro- vided. This study is aimed at 1) determining the service quality level of public hospital, form the patient perspective; 2) determining influence of service quality on corporate image. Service quality is measured in six dimensions know as servqual technique. The six dimensions serve as Tangibility (x1), Reliability (x2), Responsiveness (x3), Assurance (x4). Empathy (x5), Accesibitity and Affordability (X6). The research was conducted at the regional publichospital, with sampling was done by convenience random sampling technique obtain respondents. Gap analysis was used by comparing performance and expectation, while regression analy- sis was used by the inter-variable relationship of the hypothesis. In conclusion, the result of this study support some theories developed by the Parasuraman (Servqual), Brown (Cus- tomer Satisfaction/Revenue Enhancement Models) and Elhaitammy (Service Excellence). Furthermore, this confims the hypothesis that significant influence is evident quality on the corporate image.
{"title":"ANALISIS KUALITAS PELAYANAN RUMAH SAKIT TERHADAP IMAGE (Studi pada Rumah Sakit Pemerintah “X\" di Jakarta Selatan)","authors":"Willy Arafah","doi":"10.25105/mrbm.v4i1.8111","DOIUrl":"https://doi.org/10.25105/mrbm.v4i1.8111","url":null,"abstract":"A good corporate image serves as an effective strategy in winning the competition with other businesses of the same type. Leading companies who wish to keep their status should always keep service quality mind. It has to be an absolute concem as the organization does not only have to face the competitors but also the customers who continuously change, vary, and are aware of their needs. Therefore, continuous enhancement of service quality has to be pro- vided. This study is aimed at 1) determining the service quality level of public hospital, form the patient perspective; 2) determining influence of service quality on corporate image. Service quality is measured in six dimensions know as servqual technique. The six dimensions serve as Tangibility (x1), Reliability (x2), Responsiveness (x3), Assurance (x4). Empathy (x5), Accesibitity and Affordability (X6). The research was conducted at the regional publichospital, with sampling was done by convenience random sampling technique obtain respondents. Gap analysis was used by comparing performance and expectation, while regression analy- sis was used by the inter-variable relationship of the hypothesis. In conclusion, the result of this study support some theories developed by the Parasuraman (Servqual), Brown (Cus- tomer Satisfaction/Revenue Enhancement Models) and Elhaitammy (Service Excellence). Furthermore, this confims the hypothesis that significant influence is evident quality on the corporate image.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"298 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115603087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Conflict can be a stimulating part of life and an energizer in the workplace. Property ad- dressed, we can make it work for us - and keep ourselves out of court. Although conflict management is of crucial importance in organizations, there is considerable confusion about the true nature of confict In this paper amodel which clearly identifies the key factors which contribute to organizational conflict. Anew contingency model that can be used by managers to select the most appropriate confictmanagement style depending on the circumstances of the particular conflict situation. This study also showed that the higher up the organizational hierarchy you move, the more time you will be likely to spend in conflict management.
{"title":"PENGARUH PENDEKATAN-PENDEKATAN KONFLIK TERHADAP PENGEFEKTIFAN MANAJEMEN PADA KOPERASI TAKSI DI JAKARTA","authors":"Y. M. Siagian","doi":"10.25105/mrbm.v4i1.8110","DOIUrl":"https://doi.org/10.25105/mrbm.v4i1.8110","url":null,"abstract":"Conflict can be a stimulating part of life and an energizer in the workplace. Property ad- dressed, we can make it work for us - and keep ourselves out of court. Although conflict management is of crucial importance in organizations, there is considerable confusion about the true nature of confict In this paper amodel which clearly identifies the key factors which contribute to organizational conflict. Anew contingency model that can be used by managers to select the most appropriate confictmanagement style depending on the circumstances of the particular conflict situation. This study also showed that the higher up the organizational hierarchy you move, the more time you will be likely to spend in conflict management.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117089981","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research focused on customer satisfaction and price acceptance where participated by 457 respondents of domestic air fight passengers. By using causality research method, where customer satisfaction was measured by 5 scale attitudes and price acceptance was measured by customer readiness to pay based on services perceived. The result of this research demonstrated that overall customersatisfaction toward price accep- tance 37.5% is influenced. Others excluded variables in the research model have influenced for 62.5%. Each classification of customer satisfaction come up with two differentresult. The austomer satisfaction which falls into middie range is insignificant toward prince acceptance, different form the one that fals into lower range and higher range which influenced significantly. The mean of low customer satisfaction that it will significantly contribute toward decreasing price acceptance.
{"title":"KEPUASAN PELANGGAN DAN PRICE ACCEPTANCE : STUDI PADA PENUMPANG PENERBANGAN NASIONAL","authors":"Farida Jasfar","doi":"10.25105/MRBM.V3I3.8104","DOIUrl":"https://doi.org/10.25105/MRBM.V3I3.8104","url":null,"abstract":"This research focused on customer satisfaction and price acceptance where participated by 457 respondents of domestic air fight passengers. By using causality research method, where customer satisfaction was measured by 5 scale attitudes and price acceptance was measured by customer readiness to pay based on services perceived. The result of this research demonstrated that overall customersatisfaction toward price accep- tance 37.5% is influenced. Others excluded variables in the research model have influenced for 62.5%. Each classification of customer satisfaction come up with two differentresult. The austomer satisfaction which falls into middie range is insignificant toward prince acceptance, different form the one that fals into lower range and higher range which influenced significantly. The mean of low customer satisfaction that it will significantly contribute toward decreasing price acceptance.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115045306","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The general objectve of this study was to determine the relative variable derived from called as Augmented Prodct on the one hand, and Occupancy Rate of Three Star Hotel on the other hand in DKI Jakarta, Indonesia. Primary data got from apprecials of gues hotel and its managementand apprecial of the researcher for its variable owned by them. Evently, secondary data got and came from Indonesian Association Hotel and Restaurant, Direction General of Toursim, Central Statistical Bureau, Newspapers, Magazine, Brochure and Others. For fomulation acase within this study conceming:"Should be Augmented Product Hotel Affected, Three Star Hotel in DKI Jakarta, toward rate of Occupancy?" variable analysed within this study consist of: Location, Parking, Exterior and interior structure and design, Food and beverage, Guest rooms and suites, Other meeting rooms and services. Its hypothesis as follows: The existing of Augmented Product toward Occupancy Rate. The method is used to collect data such as interview, questioners and observation. Anyway data method analysis used as Linear Regression Analysis, in which variable depence (=Y) as Occupancy Rate Hotel and free variable in which Augmented Product. The results of this study that Location, Exterior and interior structure and design, Food and beverage, Guest Rooms, and Guest Hotel, Hotel Management, researcher point that the variable parkig, it was not effet for OCR. For conlusion of this stufy referred to its hotel, in order to oon perform renovation when nature ofits Augmented Producthave less that good condition too. Because of comptetition frequently mosty tighted.
{"title":"ANALISIS PENGARUH AUGMENTED PRODUCT DAN LOCATION TERHADAP OCCUPANCY RATE HOTEL BINTANG TIGA DI WILAYAH DKI JAKARTA","authors":"suyati Djuni Kusuma","doi":"10.25105/MRBM.V2I2.8090","DOIUrl":"https://doi.org/10.25105/MRBM.V2I2.8090","url":null,"abstract":"The general objectve of this study was to determine the relative variable derived from called as Augmented Prodct on the one hand, and Occupancy Rate of Three Star Hotel on the other hand in DKI Jakarta, Indonesia. Primary data got from apprecials of gues hotel and its managementand apprecial of the researcher for its variable owned by them. Evently, secondary data got and came from Indonesian Association Hotel and Restaurant, Direction General of Toursim, Central Statistical Bureau, Newspapers, Magazine, Brochure and Others. For fomulation acase within this study conceming:\"Should be Augmented Product Hotel Affected, Three Star Hotel in DKI Jakarta, toward rate of Occupancy?\" variable analysed within this study consist of: Location, Parking, Exterior and interior structure and design, Food and beverage, Guest rooms and suites, Other meeting rooms and services. Its hypothesis as follows: The existing of Augmented Product toward Occupancy Rate. The method is used to collect data such as interview, questioners and observation. Anyway data method analysis used as Linear Regression Analysis, in which variable depence (=Y) as Occupancy Rate Hotel and free variable in which Augmented Product. The results of this study that Location, Exterior and interior structure and design, Food and beverage, Guest Rooms, and Guest Hotel, Hotel Management, researcher point that the variable parkig, it was not effet for OCR. For conlusion of this stufy referred to its hotel, in order to oon perform renovation when nature ofits Augmented Producthave less that good condition too. Because of comptetition frequently mosty tighted.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116434968","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Smallindustries in Indonesia have an important involvementin the economy, but qualitatively its development is facing some problems especially in the avaibility of capital. This research is done to find out the influences of the Bank Loan to the development of small industry. This research analyzes performance of small industries activities. It includes the production, selling, labours, labours skil, and profit. The result shows the development of small industries before and after the giving of Bank Loan. The test was done using proportion and paired sample test Base on the data of Small Industry Village (PIK) in Pulo Gadung, 68.6% is clothes industry and 31.4% is leather shoes and bag industry. The research shows that most small industry at Small Industry Vilage (PIK) in Puto Gadung operate their industry by using their own capital the involvement of Bank Loan is very low.
{"title":"PEMBIAYAAN INDUSTRI KEÇIL PADA PERKAMPUNGAN INDUSTRI KECIL (PIK) PENGGILINGAN PULO GĄDUNG","authors":"Safnita Safnita","doi":"10.25105/mrbm.v3i2.8103","DOIUrl":"https://doi.org/10.25105/mrbm.v3i2.8103","url":null,"abstract":"Smallindustries in Indonesia have an important involvementin the economy, but qualitatively its development is facing some problems especially in the avaibility of capital. This research is done to find out the influences of the Bank Loan to the development of small industry. This research analyzes performance of small industries activities. It includes the production, selling, labours, labours skil, and profit. The result shows the development of small industries before and after the giving of Bank Loan. The test was done using proportion and paired sample test Base on the data of Small Industry Village (PIK) in Pulo Gadung, 68.6% is clothes industry and 31.4% is leather shoes and bag industry. The research shows that most small industry at Small Industry Vilage (PIK) in Puto Gadung operate their industry by using their own capital the involvement of Bank Loan is very low.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116856091","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The discussion about option is always to the point of how to decrease the risk in the decision making about finance. Especially that related with the foreign exchange. This paper is try to analyze about what is the meaning of the option, option pricing, what is the role of the option and how to decide the price and option value and also how to decrease the risk by option.
{"title":"OPTION SEBAGAI SALAH SATU ALTERNATIF DALAM MENGHADAPI RESIKO PERUBAHAN KURS","authors":"Farah Margaretha","doi":"10.25105/mrbm.v2i2.8092","DOIUrl":"https://doi.org/10.25105/mrbm.v2i2.8092","url":null,"abstract":"The discussion about option is always to the point of how to decrease the risk in the decision making about finance. Especially that related with the foreign exchange. This paper is try to analyze about what is the meaning of the option, option pricing, what is the role of the option and how to decide the price and option value and also how to decrease the risk by option. ","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129049790","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The objective of the paper is to discuss the role of financial ratios as a tool of prediction of delisted companies. The following Financial Rasio are used: Earning per share, Equity per sahre, Closing price, Price eaming ratio, Price to book value, Debt to equity ratio, Current ratio, Net profit Margin and Retum on Asset. Sampel consists of 36 financial statements of delisted companies 1995 to 2002 and 45 fincial statements of isted companies at Jakarta Stock Exchange in 2002. The Statistical model used discrimant analysis with significantrate of a 5%. Debt to equity ratio and Net profitmargin are themosts listing and delisting companies. The validity of this model to predict the listed and delisted companies is 79,2%. ntratios that distinguish between.
{"title":"RASIO KEUANGAN SEBAGAI ALAT PREDIKTOR DELISTING PERUSAHAAN Financial ratio, delisting, listing dan discriminant analysis","authors":"N. Nurhidayati, S. Harahap","doi":"10.25105/MRBM.V4I1.8109","DOIUrl":"https://doi.org/10.25105/MRBM.V4I1.8109","url":null,"abstract":"The objective of the paper is to discuss the role of financial ratios as a tool of prediction of delisted companies. The following Financial Rasio are used: Earning per share, Equity per sahre, Closing price, Price eaming ratio, Price to book value, Debt to equity ratio, Current ratio, Net profit Margin and Retum on Asset. Sampel consists of 36 financial statements of delisted companies 1995 to 2002 and 45 fincial statements of isted companies at Jakarta Stock Exchange in 2002. The Statistical model used discrimant analysis with significantrate of a 5%. Debt to equity ratio and Net profitmargin are themosts listing and delisting companies. The validity of this model to predict the listed and delisted companies is 79,2%. ntratios that distinguish between.","PeriodicalId":446781,"journal":{"name":"Media Riset Bisnis & Manajemen","volume":"124 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114297957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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