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Best Practices and Lessons Learned from Community Engagement and Data Collection Strategies in Post-Hurricane Maria Puerto Rico 波多黎各玛丽亚飓风后社区参与和数据收集战略的最佳做法和经验教训
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-04-12 DOI: 10.1515/jhsem-2020-0075
L. Saum-Manning
Abstract Communities have a vital role to play in managing the risks associated with natural disasters. As such, their strengths, weaknesses, and priority concerns must be factored into policy decisions to ensure local recovery efforts reflect community needs. Regular engagement with community members provides opportunities for emergency managers and first responders to tap into a reservoir of local knowledge to build a shared understanding of how to foster local preparedness and help communities reduce the impact of a disaster. Not all communities are alike; needs can differ for a variety of reasons and can help determine the best ways to galvanize an appropriate response. The methods of engagement should also be tailored to ensure communities are willing and able to participate in the types of interactions emergency managers wish to initiate. In this paper, we used a mixed method approach to examine several different community engagement and data collection strategies conducted, observed or examined by our research team during six months of post-Hurricane Maria recovery efforts in Puerto Rico from February to July 2018. The aim of this study is to assess whether different outreach approaches used illuminated different perceptions about disaster preparedness and recovery and to identify what works and what does not work when engaging communities in emergency preparedness and recovery activities.
社区在管理与自然灾害相关的风险方面发挥着至关重要的作用。因此,他们的优势、劣势和优先考虑的问题必须纳入政策决定,以确保当地的恢复工作反映社区的需求。与社区成员的定期接触为应急管理人员和急救人员提供了利用当地知识库的机会,从而就如何促进当地备灾和帮助社区减少灾害影响达成共识。并不是所有的社区都一样;需求可能因各种原因而有所不同,并有助于确定激发适当反应的最佳方式。还应调整参与方法,以确保社区愿意并能够参与应急管理人员希望发起的各种互动。在本文中,我们使用混合方法研究了几种不同的社区参与和数据收集策略,这些策略是我们的研究团队在2018年2月至7月波多黎各飓风玛丽亚后六个月的恢复工作中执行、观察或检查的。本研究的目的是评估所使用的不同外联方法是否阐明了对备灾和灾后恢复的不同看法,并确定在让社区参与应急准备和灾后恢复活动时,哪些有效,哪些无效。
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引用次数: 2
Opioid Crisis Response and Resilience: Results and Perspectives from a Multi-Agency Tabletop Exercise at the Pennsylvania Emergency Management Agency 阿片类药物危机应对和复原力:宾夕法尼亚州应急管理局多机构桌面演习的结果和观点
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-04-12 DOI: 10.1515/jhsem-2020-0079
Alexander Siedschlag, Tiangeng Lu, Andrea Jerković, W. Kensinger
Abstract This article presents and discusses, in the new context of COVID-19, findings from a tabletop exercise on response and resilience in the ongoing opioid crisis in Pennsylvania. The exercise was organized by [identifying information removed] and held at the Pennsylvania Emergency Management Agency (PEMA), in further collaboration with the Governor’s Office of Homeland Security, the Pennsylvania Department of Health, and with the participation of several additional agencies and institutions. It addressed first-responder and whole-community response and resilience to the ongoing opioid crisis. More than 50 experts participated in the one-day program that involved state and local agencies, first-responder organizations, as well as academia in a discussion about effectuating comprehensive response to overdose incidents. Participant experts represented a wide array of backgrounds, including state and local law enforcement agencies; emergency medical technicians; public health and health care professionals; and scholars from the fields of law, security studies, public policy, and public health, among other relevant areas. Participants addressed specific challenges, including resource sharing among responders; capacity-building for long-term recovery; effective integration of non-traditional partners, such as spontaneous volunteers and donors; and public education and outreach to improve prevention. The exercise aimed to strengthen the whole-community approach to emergency response.
本文介绍并讨论了在2019冠状病毒病新背景下,宾夕法尼亚州正在进行的阿片类药物危机的反应和恢复力桌面练习的结果。演习由[已删除的信息]组织,在宾夕法尼亚州紧急事务管理局举行,与国土安全总督办公室、宾夕法尼亚州卫生部进一步合作,并有其他几个机构和机构参加。它讨论了对持续的阿片类药物危机的第一反应者和整个社区的反应和复原力。50多名专家参加了为期一天的项目,涉及州和地方机构,第一反应组织以及学术界,讨论如何对过量事件作出全面反应。与会专家代表了广泛的背景,包括州和地方执法机构;急救医务人员;公共卫生和保健专业人员;以及来自法律、安全研究、公共政策和公共卫生等相关领域的学者。与会者讨论了具体挑战,包括响应者之间的资源共享;长期恢复的能力建设;有效整合非传统伙伴,如自发志愿人员和捐助者;以及公共教育和宣传,以改善预防。演习的目的是加强全社会应对紧急情况的方法。
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引用次数: 1
COVID-19 Highlights Best Emergency Preparedness Approach: Lead by Example COVID-19强调最佳应急准备方法:以身作则
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-04-02 DOI: 10.1515/jhsem-2020-0068
Crystal Kline
For nearly 20 years, I have given presentations on family emergency preparedness. I have spoken to reporters, written articles, even co-authored a book about it. I have developed online family preparedness guides. I have worked in emergency preparedness for the public sector, private sector, and for nonprofits. Yet when an unanticipated disaster arrived, I was unprepared. Despite decades of lecturing on the subject, when COVID-19 struck earlier this year I had nothing prepared for my own family: no preparedness kit, no stock of water, no extra food. I had no plan. Like far too many Americans in the wake of disasters, I had always intended to build up a preparedness kit and emergency stock. But like the cobbler who was too busy to make shoes for his own children, I spent too much time telling others how to prepare for a disaster; not enough time preparing myself. COVID-19 continues to teach all of us painful lessons about how unprepared we are for the unexpected and what we need to do to prepare for the future. For emergency preparedness specialists like me, the pandemic underscores how important it is thatwe lead by example.Whenwe take the time to “preparewhatwe preach,” we see firsthand the challenges that all Americans face in doing so themselves and better understand how to address the challenges. We also highlight the role we play as preparedness messengers in our circle of family, friends, and neighbors. My own exposure to family preparedness started when I was a child. I saw the preparedness efforts instilleduponmymaternal grandmotherwho lived through the Great Depression. She was a young teen during the Depression and her pantry as an adult told a story of want. Like Scarlett O’Hara, she was determined to “never be hungry again.” In the face of pending hunger and poverty, she always stocked her pantry with hundreds of cans of Campbell’s Soup and bulk packages of spearmint
近20年来,我一直在做关于家庭应急准备的演讲。我曾与记者交谈过,写过文章,甚至与人合写过一本关于它的书。我开发了在线家庭准备指南。我曾在公共部门、私营部门和非营利组织从事应急准备工作。然而,当一场意想不到的灾难降临时,我毫无准备。尽管就这一主题进行了数十年的讲座,但当今年早些时候COVID-19爆发时,我没有为自己的家人做任何准备:没有防备包,没有水,没有额外的食物。我没有计划。像许多灾难过后的美国人一样,我一直打算建立一个备灾工具箱和应急储备。但就像那个忙得没时间给自己孩子做鞋的鞋匠一样,我花了太多时间告诉别人如何为灾难做准备;没有足够的时间准备自己。2019冠状病毒病继续给我们所有人带来痛苦的教训,让我们认识到,我们对突发事件是多么毫无准备,我们需要做些什么来为未来做好准备。对于像我这样的应急准备专家来说,大流行强调了我们以身作则的重要性。当我们花时间“准备我们所宣扬的”时,我们亲眼看到了所有美国人在这样做时所面临的挑战,并更好地了解如何应对这些挑战。我们还强调我们在家庭、朋友和邻居的圈子中扮演的准备信使的角色。当我还是个孩子的时候,我就开始接触家庭准备了。我的外祖母经历了经济大萧条,我亲眼目睹了他们为做好准备所做的努力。在大萧条时期,她还是个十几岁的少年,成年后她的食品储藏室讲述了一个匮乏的故事。像思嘉·奥哈拉一样,她决心"再也不挨饿"。面对迫在眉睫的饥饿和贫困,她总是在她的食品储藏室里储备数百罐金宝汤和大包装的绿薄荷
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引用次数: 0
Claire Connolly Knox and Brittany “Brie” Haupt: Cultural Competency for Emergency and Crisis Management: Concepts, Theories, and Case Studies Claire Connolly Knox和Brittany“Brie”Haupt:《应急和危机管理的文化能力:概念、理论和案例研究》
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-04-02 DOI: 10.1515/jhsem-2020-0082
A. Richards
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引用次数: 0
Stress Testing to Assess Recovery from Extreme Events 评估极端事件恢复的压力测试
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-03-11 DOI: 10.1515/jhsem-2020-0012
M. Plodinec
Abstract Over the last decade, communities have become increasingly aware of the risks they face. They are threatened by natural disasters, which may be exacerbated by climate change and the movement of land masses. Growing globalization has made a pandemic due to the rapid spread of highly infectious diseases ever more likely. Societal discord breeds its own threats, not the least of which is the spread of radical ideologies giving rise to terrorism. The accelerating rate of technological change has bred its own social and economic risks. This widening spectrum of risk poses a difficult question to every community – how resilient will the community be to the extreme events it faces. In this paper, we present a new approach to answering that question. It is based on the stress testing of financial institutions required by regulators in the United States and elsewhere. It generalizes stress testing by expanding the concept of “capital” beyond finance to include the other “capitals” (e.g., human, social) possessed by a community. Through use of this approach, communities can determine which investments of its capitals are most likely to improve its resilience. We provide an example of using the approach, and discuss its potential benefits.
在过去的十年中,社区越来越意识到他们所面临的风险。它们受到自然灾害的威胁,而气候变化和陆地运动可能会加剧这种威胁。日益增长的全球化使高度传染性疾病的迅速传播更有可能造成流行病。社会不和谐滋生了自身的威胁,其中最重要的是导致恐怖主义的激进意识形态的传播。技术变革的加速也带来了社会和经济风险。这种不断扩大的风险范围给每个社区都提出了一个难题——社区对面临的极端事件有多大的适应能力。在本文中,我们提出了一种新的方法来回答这个问题。它是基于美国和其他国家监管机构要求对金融机构进行的压力测试。它通过将“资本”的概念扩展到金融之外,以包括社区拥有的其他“资本”(例如,人力,社会)来概括压力测试。通过使用这种方法,社区可以确定其资本的哪些投资最有可能提高其复原力。我们提供了一个使用该方法的示例,并讨论了其潜在的好处。
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引用次数: 1
The Use of Crisis Communication Strategies in Emergency Management 危机沟通策略在应急管理中的运用
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-02-22 DOI: 10.1515/JHSEM-2020-0039
B. Haupt
Abstract As emergency management evolved to encompass a focus on supporting safe growth and development for communities, the role and responsibilities of government became increasingly complex with aspects of emergency management becoming quintessential. Issues with communication uncovered the need to understand how managers collect, disseminate, and adapt critical information through understanding crisis type and local community needs. This paper examines the use of crisis communication strategies in emergency management practice and how these strategies have been impacted by Situational Crisis Communication Theory. This theory’s prescriptive approach connects leaders’ response to strategies emphasizing adaptation to local community needs and crisis type. Utilizing structural equation modeling and qualitative analysis, results from a nationwide survey of county, and county-equivalent, emergency managers in the United States is included. The survey focused on the relationship between crisis communication strategies, local community needs, crisis type, and perceived resilience. The paper concludes with a discussion of the significant indicators impacting use of crisis communication strategies by emergency managers along with critical importance of adaptation to local community needs and crisis type. In addition, the paper unveils practical recommendations for practitioners, policymakers, and researchers in the field of emergency management and its counterparts.
随着应急管理演变为支持社区安全增长和发展的重点,政府的角色和责任变得越来越复杂,应急管理的各个方面变得非常重要。沟通方面的问题揭示了了解管理者如何通过了解危机类型和当地社区需求来收集、传播和调整关键信息的必要性。本文探讨了危机沟通策略在应急管理实践中的应用,以及这些策略如何受到情景危机沟通理论的影响。该理论的规范性方法将领导者的反应与强调适应当地社区需求和危机类型的战略联系起来。利用结构方程模型和定性分析,从县和县等效的全国调查结果,应急管理人员在美国包括在内。本研究聚焦于危机沟通策略、当地社区需求、危机类型与感知复原力之间的关系。论文最后讨论了影响应急管理人员使用危机沟通战略的重要指标,以及适应当地社区需求和危机类型的关键重要性。此外,本文还为应急管理及其相关领域的从业人员、政策制定者和研究人员提出了实用建议。
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引用次数: 12
Frontmatter
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2021-01-01 DOI: 10.1515/jhsem-2021-frontmatter1
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引用次数: 0
Media, Disaster Response, Ebola: What Local Government Needs to Understand About Media Influence of Response Operations When the Improbable Becomes Reality 媒体,灾难应对,埃博拉:当不可能成为现实时,地方政府需要了解媒体对应对行动的影响
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2020-11-16 DOI: 10.1515/jhsem-2017-0074
Brian Don Williams, James P. Nelson
Abstract Research has shown that mass media can influence response operations by influencing the way that information is disseminated to the public before, during, and after disaster. After the 2014 Ebola event, the International Association of Emergency Managers (IAEM) conducted an After Action Review that proposes the need for government to ensure that the media does not control the narrative of response. The goal of this study is to understand if and how the media did attempt to control the narrative of response. To achieve this goal, we conduct a content analysis of three major newspapers, from July 26, 2014 to November 1, 2014, that focuses on Adaptive Governance in response to Ebola’s debut in the United States shortly after September 20, 2014. The results indicate that articles are more likely to focus on federal agencies and response efforts that follow established federal guidelines. However, the mention of local government, the boots on the ground first responders, is not significant to the mention of Adaptive Governance. This suggests that print media is controlling the narrative of the response and local government needs to provide the print media more access to emergency management professionals for more effective dissemination of effective local response.
研究表明,大众媒体可以通过影响灾前、灾中和灾后向公众传播信息的方式来影响救灾行动。2014年埃博拉事件发生后,国际应急管理人员协会(IAEM)进行了一次行动后审查,提出政府有必要确保媒体不控制对应对工作的叙述。本研究的目的是了解媒体是否以及如何试图控制回应的叙述。为了实现这一目标,我们对2014年7月26日至11月1日期间的三家主要报纸进行了内容分析,重点关注2014年9月20日之后不久埃博拉病毒在美国首次出现时的适应性治理。结果表明,文章更有可能关注联邦机构以及遵循既定联邦指导方针的应对措施。然而,提到地方政府,即地面上的第一响应者,对适应性治理的提及并不重要。这表明,平面媒体正在控制对应急反应的叙述,地方政府需要为平面媒体提供更多接触应急管理专业人员的机会,以便更有效地传播有效的地方应对措施。
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引用次数: 0
The Role of Social Media in Disaster Recovery Following Hurricane Harvey 哈维飓风过后,社交媒体在灾后恢复中的作用
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2020-10-28 DOI: 10.1515/jhsem-2018-0054
Courtney Page-Tan
Abstract Hurricane Harvey was social media's first real stress test as a disaster response and recovery mechanism. A confluence of conditions makes it an ideal case study of social media's role in disaster recovery: the lack of a government-issued evacuation order, a call from government leadership for willing and able volunteers with a boat or high-water vehicle to perform life-saving rescues, and wide-spread adoption of social media platforms in the Houston area. While research on online social networks and disasters continues to grow, social scientists know little about how these online networks transform during a crisis and, further, how they drive disaster outcomes. With two original datasets, this study investigates how Houston's online social network transformed during Hurricane Harvey (2017), and the relationship between social media activity and post-Harvey recovery. The findings of a social network analysis (N= 2,387,610) and subsequent statistical analyses reveal the Houston-area online social network grew denser, clustered, and more efficient during the disaster. A spatial analysis and three separate regression models of activity before, during, and after Hurricane Harvey reveal that among 333 Nextdoor Neighborhoods, hyperlocal social media activity was a statistically significant predictor of the rate of rebuilding in these geographically based online communities. These findings suggest that policy and decision-makers should invest into online and offline hyperlocal social networks well before a disaster strikes, and leverage resources and legislation to maintain and strengthen the telecommunications and energy infrastructure that supports access to social media and telecommunications infrastructure during a time of crisis.
哈维飓风是社交媒体作为灾难响应和恢复机制的第一次真正的压力测试。一系列条件的结合使它成为研究社交媒体在灾难恢复中的作用的理想案例:缺乏政府发布的疏散令,政府领导层呼吁有意愿和能力的志愿者乘坐船只或高水位车辆进行救生救援,以及社交媒体平台在休斯顿地区的广泛采用。虽然对在线社交网络和灾难的研究不断增长,但社会科学家对这些在线网络在危机期间如何转变以及它们如何导致灾难结果知之甚少。本研究利用两个原始数据集,调查了休斯顿的在线社交网络在飓风哈维(2017)期间的变化,以及社交媒体活动与哈维后恢复之间的关系。社会网络分析(N= 2,387,610)的结果和随后的统计分析表明,休斯顿地区的在线社会网络在灾难期间变得更加密集、聚集和高效。对飓风“哈维”之前、期间和之后的活动进行空间分析和三个独立的回归模型显示,在333个Nextdoor社区中,超本地社交媒体活动是这些基于地理位置的在线社区重建率的统计显著预测因子。这些发现表明,政策制定者和决策者应该在灾难发生之前就对线上和线下的超本地社交网络进行投资,并利用资源和立法来维护和加强电信和能源基础设施,以支持在危机时期访问社交媒体和电信基础设施。
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引用次数: 12
Preparing the CDC Public Health Workforce for Emergency Response 准备疾病预防控制中心的公共卫生人力应急响应
IF 0.8 4区 管理学 Q4 PUBLIC ADMINISTRATION Pub Date : 2020-10-26 DOI: 10.1515/jhsem-2019-0021
X. Davis, Edward N Rouse, Chaunté Stampley
Abstract A critical component of successful public health emergency responses is the availability of appropriate numbers of personnel with emergency response expertise. To achieve this, the United States Centers for Disease Control and Prevention (CDC) focused on strengthening training, personnel database systems, and responder outreach. To ensure availability of well-trained public health emergency responders, CDC and external partners coordinated training, planning, exercise, and evaluation activities; established the School of Preparedness and Emergency Response; and implemented Responder Training Tiers for response roles with defined functional competencies. For personnel information, CDC developed interoperable databases to streamline the search for specific staff expertise for a response. To improve responder outreach, CDC developed various mechanisms to efficiently identify and assign potential responders to responses. These measures work together to sustain a qualified workforce for public health emergencies, and may be helpful to other public health agencies for staffing and training of their response workforce.
成功的突发公共卫生事件应对的一个关键组成部分是拥有适当数量的具有突发事件应对专业知识的人员。为了实现这一目标,美国疾病控制和预防中心(CDC)将重点放在加强培训、人事数据库系统和应急人员外联方面。为确保有训练有素的公共卫生应急反应人员,疾病预防控制中心和外部合作伙伴协调培训、规划、演习和评估活动;建立了防备和应急学院;并为具有明确职能能力的响应角色实施了响应人员培训级别。对于人员信息,CDC开发了可互操作的数据库,以简化对特定工作人员专业知识的搜索。为了改善响应者的外展,疾病预防控制中心制定了各种机制,以有效地识别和分配潜在的响应者。这些措施共同努力,维持一支应对突发公共卫生事件的合格工作队伍,并可能有助于其他公共卫生机构为其应对工作人员配备人员并进行培训。
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引用次数: 0
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Journal of Homeland Security and Emergency Management
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