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Not the usual suspects: creating the conditions for and implementing co-production with marginalised young people in Glasgow 而不是通常的怀疑:为格拉斯哥边缘化的年轻人创造条件并实施合作制作
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-11-21 DOI: 10.1177/09520767221140439
J. Cullingworth, R. Brunner, Nicholas Watson
Co-production is now an established part of public service delivery. Despite its popularity, there is only a limited understanding about how co-production works in practice, particularly with marginalised groups. This paper identifies and explores insights from three case studies of a successful co-productive approach in Glasgow, Scotland. Operation Modulus is a criminal justice initiative involving public and third sector partners in the co-production of services with marginalised young people to reduce their involvement in crime and antisocial behaviour. The data highlighted the importance of leadership, the role of public service professionals and the process of working with marginalised young people; these are explored, all within the context of the authorising environment created at the level of a collaborative governance body. The findings underscore, first, the importance of distributed leadership and process in developing trust amongst partners and in turn in the relationships of partners with young people. Second, the essential role of effective co-management amongst service providers in creating the requisite conditions for meaningful co-production with marginalised citizens. Third, the potential for and importance of shared management to facilitate changes in professional relationships and ways of working, even if these do not lead to organisational systems change. Fourth, the significance of public service professionals having the authority and agency to explore collaborative ways of working.
合作制作现已成为提供公共服务的一个既定组成部分。尽管它很受欢迎,但人们对合拍片在实践中是如何运作的了解有限,尤其是与边缘化群体的合作。本文确定并探讨了苏格兰格拉斯哥成功的合作生产方法的三个案例研究的见解。模数行动是一项刑事司法倡议,涉及公共和第三部门合作伙伴与边缘化年轻人共同提供服务,以减少他们参与犯罪和反社会行为。数据强调了领导力的重要性、公共服务专业人员的作用以及与边缘化年轻人合作的过程;这些都在协作治理主体级别上创建的授权环境的上下文中进行了探索。研究结果强调,首先,分布式领导和流程在建立合作伙伴之间的信任以及合作伙伴与年轻人之间的关系中的重要性。其次,服务提供商之间有效的共同管理在为与边缘化公民有意义的共同生产创造必要条件方面发挥了重要作用。第三,共享管理在促进职业关系和工作方式变化方面的潜力和重要性,即使这些不会导致组织系统的变化。第四,公共服务专业人员具有探索协同工作方式的权威和代理权的意义。
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引用次数: 1
Capable supervision, pragmatic engagement, and hands-off steering: Three preferences of Chinese government officials for governing non-profit organizations in public service delivery 有能力的监督、务实的参与和不干涉的指导:中国政府官员在管理公共服务提供中的非营利组织时的三个偏好
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-11-15 DOI: 10.1177/09520767221124368
Yanwei Li, Ying Cao
Governments’ preferences for governing non-profit organizations (NPOs) are a relevant but understudied issue for governance scholars. Using Q methodology, this study investigates Chinese government officials’ preferences for governing NPOs that deliver public services. We identified three government preferences: capable supervision, pragmatic engagement, and hands-off steering. We found different theoretical perspectives identified in the literature combine with one another to formulate these government preferences for governing NPOs. A key implication is that the Chinese state predominantly prefers the traditional public administration perspective, although it pragmatically borrows useful ingredients from other steering perspectives simultaneously. We recommend that governments, when governing NPOs, seriously address the configurations of governance strategies.
对于治理学者来说,政府对治理非营利组织的偏好是一个相关但研究不足的问题。本研究采用Q方法,调查了中国政府官员对管理提供公共服务的非营利组织的偏好。我们确定了三种政府偏好:有能力的监督、务实的参与和放手的指导。我们发现,文献中确定的不同理论观点相互结合,形成了政府对治理非营利组织的偏好。一个关键的含义是,中国政府主要倾向于传统的公共行政视角,尽管它同时从其他指导视角借鉴了有用的成分。我们建议各国政府在治理非营利组织时,认真处理治理战略的配置问题。
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引用次数: 0
Internal and external exploration for public service innovation–Measuring the impact of a climate for creativity and collaborative diversity on innovation 公共服务创新的内部和外部探索——衡量创造力和合作多样性对创新的影响
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-10-25 DOI: 10.1177/09520767221135686
Chesney Callens, J. Wynen, Jan Boon, K. Verhoest
Public service innovation involves a process of creative exploration of new ideas, knowledge and perspectives. The article poses that creative exploration emerges from the combination of a climate for creativity that is active inside the organization, and collaborations with diverse actors that are present outside the organization. We test the effect of these conditions on innovation using data from the Australian Public Service. Our findings demonstrate that both a climate for creativity and collaborative diversity are positively related to innovation, yet a tipping point exists at which the positive effects of collaborative diversity on innovation turn negative.
公共服务创新涉及对新思想、新知识和新视角的创造性探索过程。这篇文章提出,创造性探索源于组织内部活跃的创造力氛围,以及与组织外部不同参与者的合作。我们使用澳大利亚公共服务局的数据来测试这些条件对创新的影响。我们的研究结果表明,创造力和协作多样性的氛围都与创新呈正相关,但存在一个临界点,在这个临界点上,协作多样性对创新的积极影响变成了负面影响。
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引用次数: 0
“Most people don’t like a client group that tell you to get fucked”: Choice and control in Australia’s National Disability Insurance Scheme for formerly incarcerated people “大多数人不喜欢告诉你被操的客户群体”:澳大利亚国家残疾保险计划中针对前囚犯的选择和控制
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-10-22 DOI: 10.1177/09520767221134320
H. Dickinson, Sophie Yates, Shannon Dodd, F. Buick, C. Doyle
Australia’s National Disability Insurance Scheme (NDIS) is a substantial policy reform aiming to radically transform the design and delivery of disability services. Choice and control are key tenets of the scheme, however challenges and limitations exist with respect to inequities and difficulties posed by boundaries between the NDIS and mainstream services. People with disability who have been incarcerated are particularly at risk of experiencing these limitations. However there has been little academic exploration of these issues for this group. This paper explores whether NDIS services are readily accessible for people with disability who were formerly incarcerated, outlining some of the challenges this group encounters. The research is based on interviews with 28 stakeholders from government and non-government organisations that interact with and provide support or services to people with disability within the criminal justice system. Our findings confirm the importance of a functioning NDIS plan to help prevent some individuals encountering the criminal justice system, outlining several challenges that formerly incarcerated people with disability experience with the scheme. We conclude that ideas of choice and control are inhibited for some formerly incarcerated people with disability and highlight actions that can be taken regarding specialist support coordination, advocacy services and market stewardship to address these issues.
澳大利亚国家残疾保险计划(NDIS)是一项实质性的政策改革,旨在从根本上改变残疾服务的设计和提供。选择和控制是该方案的关键原则,然而,由于NDIS和主流服务之间的界限所带来的不平等和困难,存在挑战和限制。被监禁的残疾人尤其容易受到这些限制。然而,针对这一群体的这些问题的学术探索却很少。本文探讨了以前被监禁的残疾人是否容易获得NDIS服务,概述了这一群体遇到的一些挑战。这项研究基于对28名来自政府和非政府组织的利益相关者的采访,这些组织在刑事司法系统中与残疾人互动,并为残疾人提供支持或服务。我们的研究结果证实了一个有效的NDIS计划的重要性,它有助于防止一些人遭遇刑事司法系统,并概述了以前被监禁的残疾人士在该计划中遇到的几个挑战。我们的结论是,对于一些曾经被监禁的残疾人来说,选择和控制的想法是被抑制的,并强调了可以采取的行动,包括专家支持协调,倡导服务和市场管理来解决这些问题。
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引用次数: 1
Contextualising co-production and complex needs: Understanding the engagement of service users with severe and multiple disadvantages 将共同生产和复杂需求结合起来:了解具有严重和多重劣势的服务用户的参与度
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-10-21 DOI: 10.1177/09520767221122277
K. Broadhurst
Much has been written about co-production in mainstream services but less is known about its applicability to service users with severe and multiple disadvantages (SMD). Given the sometimes-precarious relationship between providers and users with SMD, the paper argues that co-production should not be approached in the same way as conventional user engagement because of the degree of marginalisation, stigma and exclusion users with SMD face. Through a thematic analysis of evidence systematically collated via a rapid evidence assessment, the author proposes a co-production framework comprising a series of organisational principles to create an enabling environment for co-production with vulnerable service users. The application of the model is encouraged across a range of sectors and settings so that all service users can become empowered participants in the design and delivery of services that affect their lives.
关于主流服务中的联合生产,人们已经写了很多文章,但对其对具有严重和多重缺点的服务用户(SMD)的适用性知之甚少。鉴于SMD提供商和用户之间有时存在不稳定的关系,该论文认为,由于SMD用户面临的边缘化、污名化和排斥程度,不应以与传统用户参与相同的方式进行联合制作。通过对通过快速证据评估系统整理的证据进行主题分析,作者提出了一个由一系列组织原则组成的联合制作框架,为与弱势服务用户的联合制作创造有利的环境。鼓励在一系列部门和环境中应用该模式,以便所有服务用户都能成为影响其生活的服务设计和交付的授权参与者。
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引用次数: 0
Crisis decision-making inside the core executive: Rationality, bureaucratic politics, standard procedures and the COVID-19 lockdown 核心高管内部的危机决策:理性、官僚政治、标准程序和新冠肺炎封锁
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-10-21 DOI: 10.1177/09520767221129676
Jostein Askim, Tom Christensen
The article explains how the unprecedented pandemic management decision to lock down the country came about, using the case of Norway and drawing on unique interview material from political and administrative executives. Urgency and precaution were the government’s primary considerations in March 2020, with proportionality and due process only peripheral decision premises. Voices of moderation were drowned out at critical moments to pave the way for a lockdown. Moreover, Norway’s lockdown decision lacked distinct and official agency, with none of the key actors able to say precisely when, where and by whom this decision of unprecedented size and scope had been taken. An interpretation using Graham Allison’s analytical models shows that the rational policy model most accurately captures the case. The suggested implication is that when senior political executives take active control of an ultra-high-stakes process, decisions are unlikely to be the product of political resultants or organisational output.
这篇文章以挪威为例,借鉴了政治和行政高管的独特采访材料,解释了前所未有的疫情管理部门封锁该国的决定是如何产生的。紧急性和预防性是政府在2020年3月的首要考虑因素,相称性和正当程序只是外围决策前提。在为封锁铺平道路的关键时刻,温和的声音被淹没了。此外,挪威的封锁决定缺乏明确的官方机构,没有一个关键参与者能够准确地说出这一规模和范围前所未有的决定是在何时、何地以及由谁做出的。使用Graham Allison的分析模型进行的解释表明,理性政策模型最准确地捕捉到了这种情况。这意味着,当高级政治高管积极控制一个超高风险的过程时,决策不太可能是政治结果或组织产出的产物。
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引用次数: 1
Socialinių veikėjų reprezentacijos politinių problemų diskurse: etatinio mokytojų darbo apmokėjimo reformos atvejis 社会行动者在政策辩论中的代表性:以教师工资改革为例
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-09-30 DOI: 10.5755/j01.ppaa.21.3.31750
Eimantė Zolubienė, Jurgita Jurkevičienė
Straipsnyje yra nagrinėjama politinio diskurso socialinių veikėjų reprezentacijų tema. Tyrimo autoriai socialines reprezentacijas suvokia kaip socialiai konstruojamas žinių formas, kuriomis remiantis individams yra siūloma interpretuoti tikrovę. Teorinėje straipsnio dalyje yra aptariami politinių problemų komunikacijos žiniasklaidoje bei diskurso veikėjų, kaip pamatinės diskurso sąlygos, klausimai. Likusioje straipsnio dalyje yra pristatomas internetinės naujienų žiniasklaidos tyrimo fragmentas, atskleidžiantis, kokios socialinių veikėjų reprezentacijos  buvo kuriamos etatinio mokytojų darbo apmokėjimo reformą pristatančiame politiniame diskurse. Tyrimo duomenų analizė rodo, kad etatinio mokytojų darbo apmokėjimo reformos diskursas, kaip būdinga politinių problemų komunikacijai, tapo skirtingų socialinių grupių kovos lauku, per kurį apie planuotą ir įgyvendintą reformą buvo teikiama informacija visuomenei. Šiame straipsnyje pristatomo tyrimo rezultatai rodo, kad valstybės ir valdžios institucijų atstovai bei profesinių sąjungų atstovaujami mokytojai buvo aktyviausiai diskurse veikusios socialinių veikėjų grupės. Pirmoji veikėjų kategorija aktyviai vykdė reformos populiarinimo kampaniją, antroji – siekė atkreipti dėmesį į reformos trūkumus, ragino ją tobulinti. Šių stovyklų konfrontacija nuolat lydėjo etatinio mokytojų darbo apmokėjimo reformos diskursą.
这篇文章讨论了社会行动者在政治话语中的代表性问题。该研究的作者将社会表征视为社会建构的知识形式,在此基础上,个人可以解释现实。这篇理论文章探讨了媒体中的政治问题以及作为演讲基础的言论行为者的问题。文章的其余部分介绍了在线新闻媒体调查的一个片段,该调查揭示了社会行动者在介绍参考教师薪酬改革的政策话语中的代表性。对调查数据的分析表明,关于参考教师薪酬改革的讨论作为政治问题交流的一个特征,已经成为不同社会群体之间的斗争领域,这为公众提供了有关计划和实施的改革的信息。本条中的研究结果表明,国家和公共当局的代表以及工会代表的教师是参与讨论的最积极的社会行动者群体。第一类行动者积极开展促进改革的运动,第二类行动者旨在突出改革的缺点,并呼吁改进改革。这些阵营的对抗不断伴随着关于教师基础工资改革的讨论。
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引用次数: 0
Feniksas: Pokonfliktinių kontekstų švietimo sistemos gaivinimo link 凤凰城:走向冲突后教育体系的复兴
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-09-30 DOI: 10.5755/j01.ppaa.21.3.31002
Rūta Mazgelytė
Ginkluotų konfliktų metu daroma žala ugdymo įstaigoms ir ugdymo procesui prisideda prie Vaiko teisių konvencijoje apibrėžtos vaiko teisės į išsilavinimą pažeidimų, nesudaromos lygios galimybės vaikams įgyti išsilavinimą, formuojasi sąlygos didėti atskirčiai. Net ir konfliktui pasibaigus švietimo sistema susiduria su iššūkiais. Šio straipsnio objektas – švietimo sistema pokonfliktiniuose kontekstuose. Straipsnyje apjungiamos autorių, aprašančių švietimo sistemos problemas pokonfliktiniuose kontekstuose, bei autorių, siūlančių prioritetų nustatymo loginį pagrindą, įžvalgos ir pateikiamas autorės adaptuotas galimas (teorinis) spręstinų švietimo iššūkių modelis. Straipsnio autorės siūlomas sprendinys, remiasi prielaida, kad pokonfliktiniuose kontekstuose veikiančios institucijos atsiduria kritiniame taške, kuriame atsiranda galimybė daryti pokyčius švietimo sistemoje. Prielaida formuluojama racionalaus pasirinkimo institucionalizmo idėjų kontekste. Rengiant straipsnį derinti dokumentinio tyrimo bei teorinio modeliavimo metodai.
武装冲突对教育机构和教育过程造成的损害,导致《儿童权利公约》规定的儿童受教育权受到侵犯,儿童受教育的机会不平等,并加剧排斥。即使在冲突之后,教育系统也面临挑战。本条的目的是冲突后背景下的教育制度。这篇文章结合了作者描述冲突后教育系统问题的观点,以及作者提出确定优先事项的逻辑基础的观点,并提出了作者应对教育挑战的可能(理论)模式。文章作者提出的决定是基于这样一种假设,即在冲突后环境中运作的机构正处于教育系统可能发生变化的关键时刻。这一前提是在制度主义思想背景下的理性选择背景下提出的。文件审查和理论建模的方法在本条的编写过程中得到了协调。
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引用次数: 0
Factors Increasing Teachers` Motivation: The Case of Vilnius City Municipality 提高教师学习动机的因素——以维尔纽斯市为例
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-09-30 DOI: 10.5755/j01.ppaa.21.3.30574
Andrius Stasiukynas, Gintautė Žibėnienė, Dangis Gudelis, I. Žemaitaitytė
The article presents the results of a quantitative study. The aim of the article is to identify the factors motivating teachers of the Vilnius City Municipality to work. The questionnaire survey of Vilnius city teachers was conducted in April-May, 2020, using the electronic survey tool Qualtrics. Employees of the Vilnius City Municipality Administration distributed the link to the questionnaire to all teachers of the Vilnius city schools by e-mail. 1660 respondents started the questionnaire on this electronic platform, but after eliminating the incomplete questionnaires, a database of 873 respondents who answered all the questions of the questionnaire was created. The survey of teachers of Vilnius city educational institutions has shown that teachers are most motivated by the improvement of teachers' working conditions at school and the reduction of direct control as well as by personal recognition and ensuring favourable opportunities for professional development.
本文介绍了定量研究的结果。本文的目的是确定激励维尔纽斯市教师工作的因素。2020年4月至5月,使用电子调查工具Qualtrics对维尔纽斯市教师进行了问卷调查。维尔纽斯市市政管理局的工作人员通过电子邮件向维尔纽斯市立学校的所有教师分发了问卷链接。1660名受访者在这个电子平台上开始了问卷调查,但在消除了不完整的问卷后,创建了一个由873名受访者组成的数据库,他们回答了问卷的所有问题。对维尔纽斯市教育机构教师的调查显示,教师最积极的动机是改善教师在学校的工作条件,减少直接控制,以及个人认可和确保有利于专业发展的机会。
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引用次数: 1
Minkštosios į skirtingus sprendimų priėmimo procesus nukreiptos intervencijos: Potenciali priemonė skatinti tvarią Lietuvos gyventojų judumo elgseną 针对不同决策过程的软干预:促进立陶宛人口流动可持续行为的潜在工具
IF 3.1 4区 管理学 Q1 PUBLIC ADMINISTRATION Pub Date : 2022-09-30 DOI: 10.5755/j01.ppaa.21.3.30514
Jonė Vitkauskaitė-Ramanauskienė
Minkštosios tvaraus judumo priemonės gali padėti siekti klimato kaitos tikslų Lietuvos kontekste. Norėdami pateikti rekomendacijas apie efektyviausias priemones, tyrėjai kuria ir testuoja įvairaus masto ir tipo intervencijas. Kadangi Lietuvoje ši praktika nėra plačiai taikoma, minkštųjų tvaraus judumo priemonių plėtojimui ir taikymui Lietuvos kontekste naudinga remtis užsienio mokslininkų atliktais tyrimais. Literatūroje judumo elgsenos intervencijos dažnai klasifikuojamos pagal vidinį kintamąjį, į kurį jos yra nukreiptos. Kaip alternatyva šiame straipsnyje yra siūloma klasifikacija pagal sprendimų priėmimo procesą – sąmoningą ir automatinį. Teigiama, kad tokia klasifikacija leidžia išplėtoti įvairiapusiškesnes priemones. Siekiant palyginti skirtingų intervencijų efektyvumą, dažnai atliekama kiekybinė literatūros analizė. Tačiau minkštųjų judumo elgsenos intervencijų efektyvumą ir jį atspindinčius rodiklius dažnai lemia aplinkybės, kurių nepavyksta užfiksuoti kiekybiniais matavimais. Tai trukdo numatyti galimą tam tikros intervencijos pagrindu sukurtos priemonės poveikį skirtinguose kontekstuose. Todėl buvo atlikta dvidešimties minkštųjų judumo elgsenos intervencijų analizė, kurios metu kokybiškai išanalizuotas į abu sprendimų priėmimo procesus nukreiptų intervencijų efektyvumas ir identifikuoti jam įtakos turintys veiksniai. Rezultatai atskleidė, kad minkštųjų intervencijų efektyvumui įtakos turi socialinis ir infrastruktūrinis kontekstai, kuriuose buvo atliktas tyrimas, pradinė tyrimo dalyvių judumo elgsena, neseniai pasikeitusios jų gyvenimo aplinkybės ir teikiamos informacijos aktualumas, o intervencijos rezultatus lemia tai, kada buvo matuotas efektyvumas bei analizuojami kelionių tipai. Šie veiksniai apsunkina reikšmingą į skirtingus sprendimų priėmimo procesus nukreiptų intervencijų efektyvumo palyginimą. Vis dėlto tyrimo rezultatai pagrindžia teiginį, kad abiejų tipų priemonės yra reikalingos skatinant tvarią judumo elgseną, todėl turėtų būti taikomos kartu. Remiantis rezultatais pateikiamos rekomendacijos minkštosioms judumo elgsenos priemonėms plėtoti Lietuvos kontekste.
在立陶宛,适度的可持续流动措施有助于实现气候变化目标。为了就最有效的措施提供指导,研究人员制定并测试了不同规模和类型的干预措施。由于这种做法在立陶宛没有得到广泛应用,因此在外国科学家进行的研究的基础上,在立陶宛制定和应用软可持续流动措施是有益的。在文献中,流动行为干预通常根据其所涉及的内部变量进行分类。作为替代方案,本条建议根据决策过程进行深思熟虑的自动分类。有人认为,这种分类允许开发更多样化的工具。经常进行定量文献分析,以比较不同干预措施的有效性。然而,软流动行为干预措施的有效性及其反映性指标往往是由无法量化的情况驱动的。这就阻止了预测在不同情况下基于干预措施制定的措施可能产生的影响。因此,对20项软流动行为干预措施进行了分析,定性分析了针对决策过程的干预措施的有效性,并确定了影响这一有效性的因素。结果表明,软干预措施的有效性受到研究所处的社会和基础设施环境、研究参与者最初的流动行为、他们的环境最近的变化以及所提供信息的相关性的影响,干预措施的结果取决于何时衡量有效性和分析旅行类型。这些因素使得对针对不同决策过程的干预措施的有效性进行重大比较变得更加困难。然而,研究结果证明了这两种措施对于促进可持续流动行为是必要的,因此应该同时应用。根据研究结果,提出了在立陶宛制定软流动行为措施的建议。
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引用次数: 0
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