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Double-edged sword of knowledge inertia: Overcoming healthcare professionals’ resistance in innovation adoption 知识惰性的双刃剑:克服医护人员在采用创新时的阻力
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-04-06 DOI: 10.1016/j.technovation.2024.103011
Xun Zhang , Kathy Ning Shen , Biao Xu

Healthcare professionals' adoption of innovations is crucial for the success and positive impact of innovations. Realizing the important role of knowledge inertia, this research, adopting social exchange perspectives, investigates its impact at the individual level among healthcare professionals and reveals the mechanisms either mitigating or deteriorating its impact on professionals' adoption of innovations. A survey study involving 337 clinical physicians from two specialized and three comprehensive hospitals reveals a negative impact of learning inertia but a positive impact of experience inertia on their intention to adopt innovations. Perceived organizational support mitigates the positive impact of experience inertia and knowledge potential mitigates the impact of both dimensions of knowledge inertia. By focusing on professionals’ knowledge inertia, we have revealed the distinctive effects and the mechanisms that leverage or mitigate these effects, deepening the understanding of professionals and innovation adoption.

医疗保健专业人员对创新的采用对于创新的成功和积极影响至关重要。认识到知识惰性的重要作用,本研究采用社会交换的视角,调查了知识惰性对医疗专业人员个人层面的影响,并揭示了减轻或恶化知识惰性对专业人员采用创新的影响的机制。一项涉及两家专科医院和三家综合医院 337 名临床医生的调查研究显示,学习惰性对他们采用创新的意愿有负面影响,而经验惰性则有正面影响。感知到的组织支持减轻了经验惰性的积极影响,而知识潜力则减轻了知识惰性两个方面的影响。通过关注专业人员的知识惰性,我们揭示了这些惰性的独特影响以及利用或缓解这些影响的机制,加深了对专业人员和创新采用的理解。
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引用次数: 0
Digital innovations in crowdsourcing using AI tools 利用人工智能工具进行众包的数字创新
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-04-05 DOI: 10.1016/j.technovation.2024.102997
Arvind Mahotra , Ann Majchrzak

The tools for crowdsourcing have been a research focus for quite some time. However, even today, crowdsourcing platforms have remained rather technologically rudimentary as simply idea dropboxes and discussion forums. Our research has indicated that technical modifications to current crowdsourcing platforms are needed for crowds to generate more novel and useful solutions. In this article, we briefly describe basic technology requirements to foster collective co-production. Then, we suggest further digital innovations involving the use of AI technologies that are needed to maximize the potential of crowdsourcing.

众包工具一直是研究的重点。然而,即使到了今天,众包平台在技术上仍然相当简陋,只是简单的创意投递箱和讨论论坛。我们的研究表明,需要对当前的众包平台进行技术改造,才能让众包产生更多新颖、有用的解决方案。在本文中,我们将简要介绍促进集体共同生产的基本技术要求。然后,我们建议进一步利用人工智能技术进行数字创新,以最大限度地发挥众包的潜力。
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引用次数: 0
Knowledge spectrum explored: Understanding source-recipient interactions and their influence on technology convergence 探索知识谱系:了解来源-接收方互动及其对技术融合的影响
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-04-02 DOI: 10.1016/j.technovation.2024.103000
I-Chun Lai, Hsin-Ning Su

In a rapidly evolving technological landscape, firms are strategically diversifying into multiple tech sectors, blurring traditional industry lines through ‘industry convergence’. To comprehend the inception of technology convergence from the roots of knowledge, this study bridges knowledge flow framework with the dynamic capabilities theory, considering the dual roles of firms in knowledge flow and whether they engage in pioneering or follower-type technological innovations. Through this integrated approach, this study classifies technology convergence into four distinct patterns. An analysis of USPTO data spanning 1976–2019 underscores that as knowledge matures, its application in convergence processes intensifies. Pioneers exhibit faster knowledge advancement and maintain focused partnerships, whereas followers diversify across disciplines and pursue extensive collaborations. These results highlight the strategic importance for firms to coordinate their knowledge-based attributes with their technological progression pace. Firms should strategically harmonize their innovation approaches with their market stance to fully leverage the advantages of technology convergence.

在快速发展的技术环境中,企业正战略性地向多个技术领域多元化发展,通过 "产业融合 "模糊了传统产业的界限。为了从知识根源上理解技术融合的萌芽,本研究将知识流框架与动态能力理论相结合,考虑了企业在知识流中的双重角色,以及企业是参与先驱型技术创新还是追随者型技术创新。通过这种综合方法,本研究将技术融合分为四种不同的模式。对美国专利商标局 1976-2019 年数据的分析表明,随着知识的成熟,其在融合过程中的应用也在加强。先行者的知识进步更快,并保持专注的合作关系,而追随者则跨学科多样化,并追求广泛的合作。这些结果凸显了企业协调其知识属性与技术进步速度的战略重要性。企业应在战略上协调其创新方法与市场定位,以充分发挥技术融合的优势。
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引用次数: 0
Future applications of generative large language models: A data-driven case study on ChatGPT 生成式大型语言模型的未来应用:关于 ChatGPT 的数据驱动案例研究
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-29 DOI: 10.1016/j.technovation.2024.103002
Chiarello Filippo , Giordano Vito , Spada Irene , Barandoni Simone , Fantoni Gualtiero

This study delves into the evolving role of generative Large Language Models (LLMs). We develop a data-driven approach to collect and analyse tasks that users are asking to generative LLMs. Thanks to the focus on tasks this paper contributes to give a quantitative and granular understanding of the potential influence of LLMs in different business areas. Utilizing a dataset comprising over 3.8 million tweets, we identify and cluster 31,747 unique tasks, with a specific case study on ChatGPT. To reach this goal, the proposed method combines two Natural Language Processing (NLP) Techniques, Named Entity Recognition (NER) and BERTopic. The combination makes it possible to collect granular tasks of LLMs (NER) and clusters them in business areas (BERTopic). Our findings reveal a wide spectrum of applications, from programming assistance to creative content generation, highlighting LLM's versatility. The analysis highlighted six emerging areas of application for ChatGPT: human resources, programming, social media, office automation, search engines, education. The study also examines the implications of these findings for innovation management, proposing a research agenda to explore the intersection of the identified areas, with four stages of the innovation process: idea generation, screening/idea selection, development, and diffusion/sales/marketing.

本研究深入探讨了生成式大型语言模型(LLM)不断演变的作用。我们开发了一种数据驱动方法,用于收集和分析用户向生成式大型语言模型提出的任务。得益于对任务的关注,本文有助于对 LLM 在不同业务领域的潜在影响有一个量化和细化的了解。利用由 380 多万条推文组成的数据集,我们识别并聚类了 31747 个独特的任务,并对 ChatGPT 进行了具体的案例研究。为了实现这一目标,我们提出的方法结合了两种自然语言处理(NLP)技术:命名实体识别(NER)和 BERTopic。这两种技术的结合可以收集 LLM 的细粒度任务(NER),并将它们按业务领域(BERTopic)进行聚类。我们的研究结果揭示了从编程辅助到创意内容生成等广泛的应用领域,凸显了 LLM 的多功能性。分析强调了 ChatGPT 的六个新兴应用领域:人力资源、编程、社交媒体、办公自动化、搜索引擎和教育。本研究还探讨了这些发现对创新管理的影响,提出了一个研究议程,以探索已确定领域与创新过程四个阶段的交叉点:创意生成、筛选/创意选择、开发和传播/销售/营销。
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引用次数: 0
Intrapreneurial ecosystems in academia and their overlooked outputs: Graduate employability and wellbeing 学术界的内部创业生态系统及其被忽视的产出:毕业生就业能力和福利
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-29 DOI: 10.1016/j.technovation.2024.102996
Maria Abreu , Vadim Grinevich

The aim of this paper is dual: a) to elaborate a systemic concept of intrapreneurship in academia which will be reflective of complexities and idiosyncrasies of the University as a multi-mission multi-function organisation; and b) to empirically test this concept in the context of relatively neglected outputs of academic intrapreneurship such as graduate employability and graduate wellbeing. Guided by an intrapreneurial ecosystem framework, our analysis is based on a combination of administrative and survey panel data for 141 UK higher education institutions. We arrive at several contributing findings. These suggest that the intrapreneurial ecosystem within academia is increasingly predisposed towards enhancing the quality of graduate outcomes rather than simply promoting raw measures such as graduate jobs or the number of graduate start-ups. Furthermore, we reveal the critical role of University national stakeholder networks for graduate career satisfaction, start-up generation, and undergraduate employment. Finally, our empirical exercise and its results demonstrate the practical value of the proposed concept of the intrapreneurial ecosystem for University management and practitioners, not least because it systematically identifies areas for an immediate, medium- and long-term action.

本文的目的有二:a) 阐述学术界内部创业的系统概念,以反映大学作为多任务、多功能组织的复杂性和特殊性;b) 在学术界内部创业相对被忽视的产出(如毕业生就业能力和毕业生福利)背景下,对这一概念进行实证检验。在内部创业生态系统框架的指导下,我们的分析以英国 141 所高等教育机构的行政和调查面板数据为基础。我们得出了一些有贡献的结论。这些发现表明,学术界的内部创业生态系统越来越倾向于提高毕业生成果的质量,而不仅仅是促进毕业生就业或毕业生初创企业数量等原始指标。此外,我们还揭示了大学的国家利益相关者网络对于毕业生职业满意度、初创企业数量和本科生就业的关键作用。最后,我们的实证研究及其结果证明了所提出的校内创业生态系统概念对于大学管理和从业人员的实用价值,尤其是因为它系统地确定了需要采取近期、中期和长期行动的领域。
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引用次数: 0
Exploring mobility and transportation technology futures for people with ambulatory disabilities: A science fiction prototype 为行动不便的残疾人探索未来的移动和交通技术:科幻小说原型
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-28 DOI: 10.1016/j.technovation.2024.103001
Roger Bennett , Rohini Vijaygopal

Although a number of studies have explored science fiction prototyping as a method for new product development, no study has ever used the method to examine the mobility and transportation technology needs of people with disabilities. The current research created a science fiction prototype, based on expert opinion expressed during an imagination workshop, which the authors then presented to a sample of people with ambulatory disabilities. Through a conjoint analysis, the sample members delineated the elements of the prototype they regarded as most important. The participants considered personal mobility assistive technology (either an automated wheelchair or an exoskeleton) the most important, followed by personal automation (autonomous [driverless] vehicle or personal robot) and thirdly by personal assistance technologies (real-time response versus augmented metaverse planning systems). Outputs to the conjoint analysis were clustered and three categories of individual emerged (i) more innovatively minded people who occupied the first cluster and preferred an exoskeleton, a personal robot and a subscription to the metaverse, (ii) people who appeared to be less technologically inclined and preferred an automated wheelchair, an autonomous vehicle and a subscription to a real-time assistive system, and (iii) a group with members favouring an AV but with few other predilections.

尽管已有许多研究将科幻原型作为新产品开发的一种方法进行了探讨,但从未有研究使用这种方法来研究残疾人的行动和交通技术需求。目前的研究根据专家在想象力研讨会上发表的意见创建了一个科幻原型,然后作者将其展示给了一个行动不便的残疾人样本。通过联合分析,样本成员确定了他们认为原型中最重要的元素。参与者认为个人行动辅助技术(自动轮椅或外骨骼)最为重要,其次是个人自动化(自动[无人驾驶]汽车或个人机器人),第三是个人辅助技术(实时响应与增强型元宇宙规划系统)。对联合分析的结果进行了分组,得出了三类人:(i) 创新意识较强的人,他们占据了第一组,偏好外骨骼、个人机器人和使用元宇宙;(ii) 似乎技术倾向较弱的人,他们偏好自动轮椅、自动驾驶汽车和使用实时辅助系统;(iii) 一群成员偏好自动驾驶汽车,但很少有其他偏好。
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引用次数: 0
Adaptive change: Emerging economy enterprises respond to the international business environment challenge 适应性变革:新兴经济体企业应对国际商业环境挑战
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-27 DOI: 10.1016/j.technovation.2024.102998
Jincheng Shi

The technological and market containment of emerging economy enterprises (EEEs) from developed countries is becoming a great challenge for EEE development. In this context, how do EEEs respond to international business challenges and achieve continuous organizational innovation? This study proposes a process model of EEEs’ organizational adaptive change to achieve innovation using the case of Hikvision, a leading Chinese artificial intelligence (AI) enterprise. The results show that the adaptive change in EEEs is a dynamic process. The negative impact of international business environment challenges on enterprise development is the starting point for enterprises to adopt change behaviors. Through adaptive change in innovation strategy, innovation architecture and innovation systems, EEEs can break through technology blockades, overcome market crises and further weaken the negative impact of such challenges. This study constructs an adaptive change process model for EEEs and proposes strategic initiatives for EEEs with the help of a national innovation system (NIS), which has policy implications for EEE strategies and industrial policy design in emerging economies.

发达国家对新兴经济体企业(EEEs)的技术和市场遏制正在成为新兴经济体企业发展面临的巨大挑战。在此背景下,新兴经济企业如何应对国际商业挑战,实现持续的组织创新?本研究以中国人工智能(AI)领军企业海康威视为例,提出了新兴经济企业组织适应性变革实现创新的过程模型。研究结果表明,电子电气企业的适应性变革是一个动态的过程。国际商业环境挑战对企业发展的负面影响是企业采取变革行为的起点。通过对创新战略、创新架构和创新体系的适应性变革,电子电气企业可以突破技术封锁,克服市场危机,进一步削弱挑战带来的负面影响。本研究构建了电子电器企业适应性变革过程模型,并借助国家创新体系(NIS)提出了电子电器企业的战略举措,对新兴经济体的电子电器战略和产业政策设计具有政策启示意义。
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引用次数: 0
Leveraging corporate digitalization for green technology innovation: The mediating role of resource endowments 利用企业数字化促进绿色技术创新:资源禀赋的中介作用
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-27 DOI: 10.1016/j.technovation.2024.102999
Yanmin Shao , Kunliang Xu , Yuan George Shan

In this carbon neutrality era, digitalization is booming and emerging as having an essential role in corporate green technology innovation (GTI). However, as corporate digitalization is a systematic project involving various aspects, research into its role and mechanisms in shaping GTI is expected to be enriched. Given the complexity of measuring corporate digitalization, we first provide a measure of firm-level digitalization by applying natural language processing techniques and unsupervised machine learning modelling to management discussion and analysis text. Further, drawing on the resource-based view, we reveal a positive association between corporate digitalization and GTI, and find that corporate digitalization contributes to GTI by improving resource endowments management including resource accumulation, utilization, and allocation. As carbon neutrality and digitalization are in full swing, this study advances research on digitalization and highlights its role in sustainable corporate transformation.

在这个碳中和时代,数字化正在蓬勃发展,并在企业绿色技术创新(GTI)中扮演着不可或缺的角色。然而,由于企业数字化是一项系统工程,涉及方方面面,因此对其在形成 GTI 过程中的作用和机制的研究还有待丰富。鉴于衡量企业数字化的复杂性,我们首先通过对管理讨论和分析文本应用自然语言处理技术和无监督机器学习建模,提供了企业层面数字化的衡量标准。此外,借鉴基于资源的观点,我们揭示了企业数字化与 GTI 之间的正相关关系,并发现企业数字化通过改善资源禀赋管理(包括资源积累、利用和分配)促进了 GTI。在碳中和与数字化如火如荼地进行之际,本研究推动了对数字化的研究,并凸显了数字化在企业可持续转型中的作用。
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引用次数: 0
What fails and when? A process view of innovation failure 什么会失败,何时失败?创新失败的过程视角
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-26 DOI: 10.1016/j.technovation.2024.102995
Elena Freisinger , Ian P. McCarthy

Research on innovation failure has proliferated lately but with little theoretical attention given to the diversity of the concept. Using process theorizing, we present a model and propositions to understand how a firm's anticipation and value toward failure depends on the type of failure (task versus outcome) and the phase (divergent versus convergent) and point (early versus later) ‘within’ the process that the failure occurs. Using the anticipation-value stances, we then present a typology of four modes of innovation failure that can arise ‘from’ task and outcomes failure in the innovation process. The four modes (and associated learning response) are unsolicited failures (prevent-alert-eliminate); hazardous failures (predict-modify-mitigate); fortuitous failures (probe-expose-extrapolate); and excursive failures (facilitate-analyze-harness). To help explain the ideas in our process model and typology, we use the well-known IDEO shopping cart innovation project as an illustrative example. Together, these contributions provide contingency oriented insights on how failure varies and journeys within and from the innovation process, which helps researchers and managers to better understand the related causes, effects and learning responses.

近来,有关创新失败的研究层出不穷,但理论界却很少关注这一概念的多样性。利用过程理论,我们提出了一个模型和命题,以了解企业对失败的预期和价值如何取决于失败的类型(任务还是结果)以及失败发生的 "过程 "中的阶段(发散还是收敛)和时间点(早期还是后期)。利用预期-价值立场,我们提出了创新失败的四种模式,这些模式可能 "源于 "创新过程中的任务和结果失败。这四种模式(以及相关的学习对策)分别是主动失败(预防-消除-消除);危险失败(预测-修改-缓解);偶然失败(探究-暴露-推断);游离失败(促进-分析-利用)。为了帮助解释我们的流程模型和类型学中的观点,我们以著名的 IDEO 购物车创新项目为例进行说明。总之,这些贡献提供了以突发事件为导向的洞察力,揭示了失败在创新过程中的变化和历程,有助于研究人员和管理人员更好地理解相关的原因、影响和学习对策。
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引用次数: 0
Product positioning of low-carbon products based on blockchain-enabled product communities 基于区块链产品社区的低碳产品定位
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-03-23 DOI: 10.1016/j.technovation.2024.102991
Ting Chen , Yu Xiong

When introducing a new product, firms must decide how to differentiate it from competitors through product positioning. In the low-carbon industry, positioning affective features of the products effectively gives firm a competitive edge. By applying blockchain to online product communities (OPCs), firms can gain insights into consumers' affective requirements during product positioning. In this study, we develop a game-theoretic framework to explore how to optimize affective design of low-carbon products with blockchain application. We find that firms' affective product design depends on two conflicting forces. On one hand, blockchain adoption in OPCs enhances estimation precision, motivating firms to provide mass products that meet mainstream marketplace requirements. On the other hand, blockchain implementation improves estimation similarity, inducing firms to target niche markets. The network effect exacerbates these two conflicting forces, and the trade-off between them determines firms' product design decisions. Additionally, we examine the impacts of blockchain adoption on firms' profits, environmental performance, consumer surplus, and social welfare. We discover that blockchain application in OPCs is always socially beneficial. However, blockchain adoption's effect on economic and environmental performance, as well as consumer surplus, is contingent on the significance of the conflicting forces. We further conduct a survey and in-depth interviews to validate these findings.

企业在推出新产品时,必须决定如何通过产品定位将其与竞争对手区分开来。在低碳产业中,有效定位产品的情感特征可为企业带来竞争优势。通过将区块链应用于在线产品社区(OPC),企业可以在产品定位过程中洞察消费者的情感需求。在本研究中,我们建立了一个博弈论框架,探讨如何利用区块链应用优化低碳产品的情感设计。我们发现,企业的情感产品设计取决于两种相互冲突的力量。一方面,在 OPC 中采用区块链可提高估算精度,促使企业提供符合主流市场要求的大众产品。另一方面,区块链的实施提高了估算的相似性,促使企业瞄准利基市场。网络效应加剧了这两种相互冲突的力量,两者之间的权衡决定了企业的产品设计决策。此外,我们还研究了区块链应用对企业利润、环境绩效、消费者剩余和社会福利的影响。我们发现,区块链在 OPC 中的应用总是有益于社会的。然而,区块链应用对经济和环境绩效以及消费者剩余的影响取决于各种冲突力量的重要性。我们进一步开展了一项调查和深入访谈,以验证这些发现。
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引用次数: 0
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Technovation
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