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Single book review for new technology, work and employment 2023 make bosses pay: Why we need unions By EveLivingston, London: Pluto Press. 2021. pp. 160. £9.99 2023 年新技术、工作与就业》单篇书评:让老板付出代价:为什么我们需要工会 EveLivingston 著,伦敦:冥王星出版社。第 160 页。£9.99
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2024-03-26 DOI: 10.1111/ntwe.12292
Iona Byford
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引用次数: 0
Correction to ‘Always on across time zones: Invisible schedules in the online gig economy’ 更正 "跨时区随时待命:网络兼职经济中的隐形时间表
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2024-02-05 DOI: 10.1111/ntwe.12289

Shevchuk, A., Strebkov, D. & Tyulyupo, A. (2021) Always on across time zones: invisible schedules in the online gig economy. New Technology, Work and Employment, 36(1), 94–113.

The authors acknowledge the contribution made by Asya Karaseva and Maria Momzikova to the development of the topic of zone-related inequality in Russia, as presented in the article ‘Time Zones and Synchronous Telecommunications: The Hidden Work on Temporal Coordination among Citizens of the Far East of Russia’.

Karaseva A. & Momzikova M. (2019) Time zones and synchronous telecommunications: the hidden work on temporal coordination among citizens of the Far East of Russia. Etnograficheskoe obozrenie (3), 42–61. DOI: 10.31857/S086954150005295-4.

We apologize for this error.

Shevchuk, A., Strebkov, D. & Tyulyupo, A. (2021) Always on across time zones: invisible schedules in the online gig economy.作者感谢 Asya Karaseva 和 Maria Momzikova 在 "时区和同步电信:Karaseva A. & Momzikova M. (2019) Time zones and synchronous telecommunications: the hidden work on temporal coordination among citizens of the Far East of Russia.Etnograficheskoe obozrenie (3),42-61。DOI: 10.31857/S086954150005295-4.We apologize for this error.
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引用次数: 0
The assembly line at Ford and transportation platforms: A historical comparison of labour process reorganisation 福特公司的装配线和运输平台:劳动流程重组的历史比较
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2024-02-02 DOI: 10.1111/ntwe.12288
Carl Hughes
This paper provides a historical comparison of the introduction of the moving assembly line at Ford Motor factories in the early 20th century, with the development of transportation platforms in the 21st century. The paper pushes back against the argument that either of these cases was based upon technological innovation, arguing that in neither case was new technology developed, but rather existing machinery was made use of. The paper argues that each case was built upon the reorganisation of the labour process, to increase the control that capital held over the labour process, increase the intensity of work and increase the levels of exploitation and surplus value extraction that workers are subjected to. By demonstrating this, it removes the technological façade that contemporary platforms hide behind, showing that they do not represent a qualitative break from the past, but rather the repackaging of old forms of work intensification.
本文对 20 世纪初福特汽车工厂引进移动装配线与 21 世纪运输平台的发展进行了历史比较。论文反驳了这两个案例都是基于技术创新的论点,认为这两个案例都没有开发新技术,而是利用了现有机械。论文认为,每个案例都是建立在劳动过程重组的基础上,目的是加强资本对劳动过程的控制,增加工作强度,提高工人所受剥削和剩余价值榨取的程度。通过证明这一点,它揭开了当代平台所隐藏的技术外衣,表明它们并不代表与过去的质的突破,而是对旧的工作强化形式的重新包装。
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引用次数: 0
Does the welfare regime impact the telework gender stress gap? 福利制度会影响远程工作的性别压力差距吗?
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2024-01-03 DOI: 10.1111/ntwe.12287
Alain Klarsfeld, Kevin Carillo, Gaëlle Cachat-Rosset, Tania Saba, Josianne Marsan
After decades of slow diffusion, the acceptance of telework has dramatically accelerated during the pandemic crisis, becoming a mainstream work practice. However, little is still known on the impact of telework design on employee stress, particularly when stress is high due to a major health crisis, at a time when it is crucial that organizations help buffer it. Using the welfare regime literature, we study the effects of telework demands/resources factors on stress and the moderating effects of gender in more or less egalitarian welfare regimes, during a pandemic crisis. Analyzing data collected from 4602 respondents in France and Quebec, we find that telework demands (family interference with work, organizational isolation, emotional isolation) impact stress positively in both welfare regimes. We also find that the gender stress gap is higher in a more gender-inegalitarian welfare regime than in a more gender-egalitarian welfare regime. Men's and women's stress is not impacted in the same manner in the two contexts studies. Contributions to research and practice are discussed, along with limitations and potential future research avenues.
经过几十年的缓慢推广,远程工作的接受程度在大流行病危机期间急剧加快,成为一种主流工作方式。然而,人们对远程工作设计对员工压力的影响仍然知之甚少,尤其是在因重大健康危机而导致压力高涨的时候,而此时组织帮助缓冲压力至关重要。我们利用福利制度文献,研究了在大流行病危机期间,远程工作需求/资源因素对压力的影响,以及在平等或不平等福利制度下性别的调节作用。通过分析从法国和魁北克省 4602 名受访者那里收集到的数据,我们发现远程工作需求(家庭对工作的干扰、组织隔离、情感隔离)对两种福利制度下的压力都有积极影响。我们还发现,在性别平等程度较高的福利制度下,性别压力差距比在性别平等程度较高的福利制度下更大。在两种背景研究中,男性和女性的压力受到的影响并不相同。本研究讨论了对研究和实践的贡献,以及局限性和未来潜在的研究途径。
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引用次数: 0
Digital worker inquiry and the critical potential of participatory worker data science for on-demand platform workers 数字工人调查和参与式工人数据科学对按需平台工人的重要潜力
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2023-12-19 DOI: 10.1111/ntwe.12286
Cailean Gallagher, Karen Gregory, Boyan Karabaliev
The knowledge that workers have of the systems they work under is an outcome of strategic choices by platforms and by workers themselves. Based on three initiatives undertaken by food distribution workers in Scotland, this article explores the obstacles that platform workers face when conducting inquiries into their systems of control, and investigates the potential for workers to overcome these obstacles through collaborative research projects. By drawing analogies from the history of workers' inquiries into changing labour processes, the article evaluates these three initiatives in light of previous efforts by workers to monitor complex and concealed management structures. It offers a new concept of ‘worker data science’ to describe the techniques, skills and methods that workers require to arrive at answers to questions that emerge through their inquiries, and concludes that such purposive science has the potential to equip workers to support one another and to resist and challenge some of the commands and calculations that emerge from platforms' hidden algorithmic systems.
工人对其工作系统的了解是平台和工人自身战略选择的结果。本文以苏格兰食品配送工人采取的三项举措为基础,探讨了平台工人在对其控制体系进行调查时面临的障碍,并研究了工人通过合作研究项目克服这些障碍的潜力。通过类比工人对不断变化的劳动过程进行调查的历史,文章根据工人以往为监督复杂而隐蔽的管理结构所做的努力,对这三项举措进行了评估。文章提出了 "工人数据科学 "这一新概念,以描述工人为解答其调查中出现的问题所需的技术、技能和方法,并得出结论认为,这种有目的的科学有可能使工人相互支持,抵制和挑战平台隐藏的算法系统中出现的某些指令和计算。
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引用次数: 0
Solidarity and collective issues in remote crowd work: A mixed methods study of the Amazon Mechanical Turk online forum 远程人群工作中的团结和集体问题:亚马逊 Mechanical Turk 在线论坛的混合方法研究
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2023-12-08 DOI: 10.1111/ntwe.12285
Markus Hertwig, Manuel Holz, Philipp Lorig
The article deals with collective issues and emerging forms of solidarity in remote crowd work. Using the example of the Amazon Mechanical Turk platform, we analyse communication in one of the oldest online labour forums (OLF) with a mixed-methods-approach (web scraping, topic modelling and qualitative content analysis) over a 10-year period. We identify six broader themes of collective relevance whose importance varies over time. The results indicate that elements of solidarity emerge as crowd workers communicate about deprivations, develop collective orientations, and invoke injustice frames. However, there are no indications of more profound collective activities, which may be due to different types of crowd workers, some of whom have conflicting orientations. We develop assumptions about restrictions of OLF in facilitating collective action and tasks for organisers. The research contributes to a better understanding of mobilisation issues in remote platform labour.
文章探讨了远程人群工作中的集体问题和新出现的团结形式。我们以亚马逊 Mechanical Turk 平台为例,采用混合方法(网络搜索、主题建模和定性内容分析)分析了一个历史最悠久的在线劳动力论坛(OLF)在 10 年间的交流情况。我们确定了与集体相关的六大主题,其重要性随时间而变化。研究结果表明,在人群工作者就贫困问题进行交流、发展集体定向和援引不公正框架的过程中,出现了团结的元素。然而,没有迹象表明出现了更深刻的集体活动,这可能是由于人群工作者的类型不同,其中一些人的取向相互冲突。我们对开放式论坛在促进集体行动方面的限制和组织者的任务进行了假设。这项研究有助于更好地理解远程平台劳工的动员问题。
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引用次数: 0
Platform labour in contexts of high informality: Any improvement for workers? A critical assessment based on the case of Argentina 高度非正式环境下的平台劳工:工人有任何改善吗?基于阿根廷案例的批判性评估
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2023-11-30 DOI: 10.1111/ntwe.12283
Sonia Filipetto, Ariela Micha, Francisca Pereyra, Cecilia Poggi, Martín Trombetta
The article analyses the effects of digital labour platforms in a context characterised by high informality, exploring the way platforms may or may not imply a disruption in this respect. To do so, it examines the labour transitions that lead to platform labour, taking into account the formal status of workers before and after joining platforms, as well as their evaluation of resulting labour conditions. The article relies on a quantitative survey and in depth interviews for three on‐demand occupations in the Buenos Aires Metropolitan Area, ride‐hailing, home repairs and domestic service. Results show that a platform's influence on the formal status of workers (and their assessment of it) is highly contingent upon: the platform's business model, including the legal status that may be used to integrate the workforce, the pre‐existing formal/informal dynamics within the occupation and the general labour market situation.
本文分析了数字劳动力平台在高度非正式性背景下的影响,探讨了平台在这方面可能或可能不意味着破坏的方式。为此,它考察了导致平台劳动的劳动力转换,考虑到工人在加入平台之前和之后的正式地位,以及他们对由此产生的劳动条件的评估。这篇文章基于定量调查和对布宜诺斯艾利斯大都会地区三个按需职业的深度访谈,分别是网约车、房屋维修和家政服务。结果表明,平台对工人正式地位的影响(以及他们对其的评估)在很大程度上取决于:平台的商业模式,包括可用于整合劳动力的法律地位、职业中存在的正式/非正式动态以及一般劳动力市场状况。
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引用次数: 0
The emotional labour of teleworkers conducting online counselling during Covid-19. Covid-19期间远程工作者进行在线咨询的情绪劳动。
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2023-11-27 DOI: 10.1111/ntwe.12284
Jennifer. J. O'Neil, Britta. H. Heidl, Andrew Bratton, Andreas Vossler, Naomi Moller
Drawing on emotional labour theory, this paper explores the barriers to emotionally complex telework, with a specific focus on the space, interface and pace of work. We examine the working lives of mental health counsellors who adapted from in-person delivery to online delivery whilst working from home, during the Covid-19 pandemic. Our qualitative data set comprises of semi-structured online interviews with 31 counsellors across the United Kingdom. Findings reveal that boundary issues, increased technical interruptions, increased screen time and associated fatigue, and increased contact-ability due to digitalisation were key barriers to conducting emotionally complex tasks and exacerbated the emotional labour of participants creating more negative outcomes. This resulted in heightened emotion management in the home space, emotional dissonance, stress and in some cases, burn-out.
根据情绪劳动理论,本文探讨了情绪复杂远程办公的障碍,特别关注工作的空间、界面和速度。我们研究了在2019冠状病毒病大流行期间在家工作的心理健康咨询师的工作生活,他们从面对面交付改为在线交付。我们的定性数据集包括对全英国31位咨询师的半结构化在线访谈。研究结果显示,边界问题、技术中断的增加、屏幕时间的增加和相关的疲劳,以及数字化带来的可接触性的提高,是执行情感复杂任务的主要障碍,加剧了参与者的情绪劳动,造成了更多的负面结果。这导致了家庭空间中情绪管理的提高,情绪失调,压力,在某些情况下,倦怠。
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引用次数: 0
The social construction of algorithms: A reassessment of algorithmic management in food delivery gig work 算法的社会建构:对外卖零工中算法管理的再评估
IF 5.8 3区 管理学 Q1 ERGONOMICS Pub Date : 2023-11-22 DOI: 10.1111/ntwe.12282
Heiner Heiland
Algorithms are usually regarded as fixed objects. In contrast, the article conceptualises and analyses the (social) construction of algorithmic management. By means of interviews, ethnography and analyses of chats, two allocation algorithms in platform-mediated courier work are examined. Different levels of algorithm construction are identified and a conceptual framework is developed to analyse the connections between the workers' technological frames, theories and practices. It is shown that the couriers develop theories about the algorithms' mode of operation based on their assumptions and experiences, and that their practices are guided by these theories. As a result, it becomes apparent how workers develop false theories about the algorithms' mechanisms due to their opacity, which effectively disciplines their actions. However, the paper further describes how the ontogenetic nature of algorithms gives workers limited but existing agency in their interactions with technologies.
算法通常被视为固定的对象。相比之下,本文对算法管理的(社会)建构进行了概念化和分析。通过访谈、民族志和聊天分析,研究了平台中介快递工作中的两种分配算法。确定了不同层次的算法构建,并开发了一个概念框架来分析工人的技术框架、理论和实践之间的联系。研究表明,快递员根据自己的假设和经验,形成了关于算法运行模式的理论,并在这些理论的指导下进行了实践。因此,很明显,由于算法的不透明性,工人们如何对算法的机制提出错误的理论,这有效地约束了他们的行为。然而,本文进一步描述了算法的本体性如何在与技术的互动中赋予工人有限但存在的代理。
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引用次数: 0
The gender pay platform gap during the COVID‐19 pandemic and the role of platform gender segregation in Australia COVID - 19大流行期间的性别薪酬平台差距以及澳大利亚平台性别隔离的作用
3区 管理学 Q1 ERGONOMICS Pub Date : 2023-11-03 DOI: 10.1111/ntwe.12281
Brendan Churchill
Abstract Progress towards pay equity between men and women in the Australian economy stalled during the COVID‐19 pandemic, highlighting once again the gendered impact of the pandemic. However, little is known about the impact of the pandemic on the gender pay gap in the platform economy. Drawing on data from an Australian survey of platform workers ( n = 947) during the early months of the pandemic (2020), this research investigates how the pandemic impacted the gender pay gap across different platform types—care, delivery and driving, microwork, and marketplace—and the platform economy overall. The findings show that the gendered segregated nature of platform work compounded by the uneven impact of the COVID‐19 pandemic on particular types of platform work increased the pay gap between men and women. This research also sought to examine the mechanisms behind the gender pay gap, finding that human capital differences and platform gender segregation largely explain the gender pay gap on platforms in Australia. There was an association between parenthood and earnings, but this is moderated by human capital and platform type, suggesting that differences in earnings amongst parents are explained by these factors. The research finds that the gender gap across the platform economy increased by five percentage points, indicating that the gendered impact of the COVID‐19 pandemic also affected the platform economy.
在2019冠状病毒病大流行期间,澳大利亚经济中男女薪酬平等的进展停滞不前,再次凸显了疫情对性别的影响。然而,人们对疫情对平台经济中性别薪酬差距的影响知之甚少。根据澳大利亚在大流行(2020年)最初几个月对平台工作人员(n = 947)的调查数据,本研究调查了大流行如何影响不同平台类型(护理、交付和驾驶、微工作和市场)以及整体平台经济的性别薪酬差距。研究结果表明,平台工作的性别隔离性质,再加上COVID - 19大流行对特定类型平台工作的不平衡影响,加大了男女之间的薪酬差距。本研究还试图检验性别薪酬差距背后的机制,发现人力资本差异和平台性别隔离在很大程度上解释了澳大利亚平台上的性别薪酬差距。父母身份和收入之间存在关联,但这受到人力资本和平台类型的影响,这表明父母之间的收入差异可以用这些因素来解释。研究发现,平台经济中的性别差距扩大了5个百分点,这表明COVID - 19大流行的性别影响也影响了平台经济。
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引用次数: 0
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New Technology Work and Employment
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