Currently, organisations must view their intangible assets from a strategic perspective and ensure they can develop intellectual capital to integrate knowledge into their day-to-day management as part of their intangible assets. This strategic perspective leads to using international assignees as knowledge facilitators who can help develop intellectual capital. However, managing knowledge from international assignments to create intellectual capital is often complicated, and the literature pleads for more research on the topic. Therefore, through a systematic literature review, this study aims to overview the state of the art regarding knowledge and intellectual capital management in the context of international assignments to develop a new conceptual model in the field. This study answers the gap in the literature regarding a model that analyses how international assignments influence knowledge management and the creation of intellectual capital in organisations. The main findings suggest that research needs to focus on developing a system to manage knowledge and intellectual capital in the context of international assignments to ensure competitive advantage. The main limitation of this study is the use of only two databases. Further studies should implement the same research procedure using other databases to achieve a broader understanding. In addition, future research needs to focus on developing measurement models of knowledge and IC management for organisations.
{"title":"Developing Intellectual Capital Through Knowledge Management in International Assignments: A Conceptual Model","authors":"Adriana Gradim, José Vale, Vera Vale","doi":"10.34190/eckm.24.1.1241","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1241","url":null,"abstract":"Currently, organisations must view their intangible assets from a strategic perspective and ensure they can develop intellectual capital to integrate knowledge into their day-to-day management as part of their intangible assets. This strategic perspective leads to using international assignees as knowledge facilitators who can help develop intellectual capital. However, managing knowledge from international assignments to create intellectual capital is often complicated, and the literature pleads for more research on the topic. Therefore, through a systematic literature review, this study aims to overview the state of the art regarding knowledge and intellectual capital management in the context of international assignments to develop a new conceptual model in the field. This study answers the gap in the literature regarding a model that analyses how international assignments influence knowledge management and the creation of intellectual capital in organisations. The main findings suggest that research needs to focus on developing a system to manage knowledge and intellectual capital in the context of international assignments to ensure competitive advantage. The main limitation of this study is the use of only two databases. Further studies should implement the same research procedure using other databases to achieve a broader understanding. In addition, future research needs to focus on developing measurement models of knowledge and IC management for organisations.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135363791","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Governance structures and Knowledge Management Systems standards such as ISO 30401 and ISO 9001 ask for policies for knowledge management but leave open, how such a policy might be detailed. Depending on the preferences of owners, management or more extensive stakeholder groups, the assumptions about what is good and can therefore be considered as ethical, vary substantially. In the German literature, two authors represent two extremes of a wide spectrum of business ethics: Peter Ulrich and his Integrative Economic Ethics (Ulrich, 2007), positioning ethical behavior above all other corporate objectives on the one (politically left) side and Karl Homann with the Instrumental Ethic (Homann, 1999) and the general idea to maximize shareholder value on the other (politically right) side. Both European continental authors are distinct from the Anglo-American tradition of “business ethics” represented by Solomon (1994), Donaldson and Dunfee (1999) or Freemann (1984), who are, in general, less focused on principles, but suggest procedures that avoid risks for organizations (or their top managers) of being framed as unethical. Knowledge as an intangible asset and different to tangibles such as money, goods, or infrastructure, is usually not controlled by investors, but by employees of an organization and thus affects problems of agency (Jensen, 1976) or stewardship (Donaldson, 1982) in corporate governance. Questions of ownership, modes of sharing and transferring knowledge to development of new knowledge and strategies of utilizing knowledge to create value need to be answered in a way to attract the best knowledge professionals. The answers might help formulate a formally consistent policy for knowledge management that considers either position – or come up with a more balanced approach, which could be implemented with established governance structures or ethic management systems (Wieland, 2014). This paper discusses two qualitative positions of Homann and Ulrich in the context of knowledge management systems and knowledge as a corporate resource with the ambition to suggest recommendations to formulate a knowledge management policy that delivers on the formal requirements of ISO 30401.
{"title":"Instrumental and Integrative Ethics in the Context of a Knowledge Management Policy","authors":"Manfred Bornemann","doi":"10.34190/eckm.24.1.1688","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1688","url":null,"abstract":"Governance structures and Knowledge Management Systems standards such as ISO 30401 and ISO 9001 ask for policies for knowledge management but leave open, how such a policy might be detailed. Depending on the preferences of owners, management or more extensive stakeholder groups, the assumptions about what is good and can therefore be considered as ethical, vary substantially. In the German literature, two authors represent two extremes of a wide spectrum of business ethics: Peter Ulrich and his Integrative Economic Ethics (Ulrich, 2007), positioning ethical behavior above all other corporate objectives on the one (politically left) side and Karl Homann with the Instrumental Ethic (Homann, 1999) and the general idea to maximize shareholder value on the other (politically right) side. Both European continental authors are distinct from the Anglo-American tradition of “business ethics” represented by Solomon (1994), Donaldson and Dunfee (1999) or Freemann (1984), who are, in general, less focused on principles, but suggest procedures that avoid risks for organizations (or their top managers) of being framed as unethical. \u0000Knowledge as an intangible asset and different to tangibles such as money, goods, or infrastructure, is usually not controlled by investors, but by employees of an organization and thus affects problems of agency (Jensen, 1976) or stewardship (Donaldson, 1982) in corporate governance. Questions of ownership, modes of sharing and transferring knowledge to development of new knowledge and strategies of utilizing knowledge to create value need to be answered in a way to attract the best knowledge professionals. The answers might help formulate a formally consistent policy for knowledge management that considers either position – or come up with a more balanced approach, which could be implemented with established governance structures or ethic management systems (Wieland, 2014). \u0000This paper discusses two qualitative positions of Homann and Ulrich in the context of knowledge management systems and knowledge as a corporate resource with the ambition to suggest recommendations to formulate a knowledge management policy that delivers on the formal requirements of ISO 30401.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130098179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Knowledge and knowledge sharing are the main drivers of economic development and the main key to enhancing performance. This research aims to examine the impact of the knowledge sharing (donating and collecting) on the contextual performance at Ministry of Culture, Tourism and Antiquities in Iraq. To achieve the objectives of the research, the descriptive and analytical approach was used through the distribution of (278) questionnaires to the employees at the Ministry. Structural equation modeling with AMOS v.28 was used to build the model and analyse the relationships between variables. The research found that knowledge sharing can create a performance culture for the Ministry employees by building and encouraging knowledge collecting and donating inside and outside their departments, which in turn, increase their skills and experience in developing the performance of their tasks and duties. The implications of the findings and suggestions for future research are discussed.
{"title":"Knowledge Sharing for Contextual Performance: An Empirical Study in the Ministry of Culture, Tourism and Antiquities in Iraq","authors":"Sawasn J Al-Husseini","doi":"10.34190/eckm.24.1.1152","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1152","url":null,"abstract":"Knowledge and knowledge sharing are the main drivers of economic development and the main key to enhancing performance. This research aims to examine the impact of the knowledge sharing (donating and collecting) on the contextual performance at Ministry of Culture, Tourism and Antiquities in Iraq. To achieve the objectives of the research, the descriptive and analytical approach was used through the distribution of (278) questionnaires to the employees at the Ministry. Structural equation modeling with AMOS v.28 was used to build the model and analyse the relationships between variables. The research found that knowledge sharing can create a performance culture for the Ministry employees by building and encouraging knowledge collecting and donating inside and outside their departments, which in turn, increase their skills and experience in developing the performance of their tasks and duties. The implications of the findings and suggestions for future research are discussed.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114772626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract: The European Space Agency is a learning organisation committed to gathering experience from its projects and activities as they progress. In setting out its internal processes and means for Lessons Learned in 2017, the Agency took reference of previous best practice of lessons learned available at that time, both from within and outside of the space sector. Now some 6 years later, the Agency is seeking to both continue to learn from others, particularly those in the space sector, and to provide its experience and expertise gained in this area to others in the space domain. The collection of experience and hence lessons include gathering experiences from other organisation through lessons learned, the exchange of experience between the Agency and other organisations and the collaboration and exchange of state-of-the-art approaches to lessons learned means and process. This is needed as the full adoption to experience sharing and learning is not simply a process change (the way we do things – climate), but also one of culture (our belief set, reinforcing why we do things). In this it is recognised that “the hard stuff is easy, and the soft stuff is hard” – meaning that building tools and documenting the process is the easy part, getting the adoption and use, and the belief that it is beneficial is the harder part. Indeed, investment in tools is generally short term, but the investment in people to create a shift in organisational culture takes much more time. This paper will take a fresh and broad look at lessons learned in the space sector, identify best practices, by gathering data from around a dozen significant space players: space agencies, major space industry and new space entities. It will then present the findings and propose the next steps, both for the European Space Agency, but also for others in the space sector to consider applying within their own organisations.
{"title":"How to … Lessons Learned - a space sector study of best practice","authors":"Andrew Herd, Francesca Piretti","doi":"10.34190/eckm.24.2.1762","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1762","url":null,"abstract":"Abstract: The European Space Agency is a learning organisation committed to gathering experience from its projects and activities as they progress. In setting out its internal processes and means for Lessons Learned in 2017, the Agency took reference of previous best practice of lessons learned available at that time, both from within and outside of the space sector. Now some 6 years later, the Agency is seeking to both continue to learn from others, particularly those in the space sector, and to provide its experience and expertise gained in this area to others in the space domain. The collection of experience and hence lessons include gathering experiences from other organisation through lessons learned, the exchange of experience between the Agency and other organisations and the collaboration and exchange of state-of-the-art approaches to lessons learned means and process. This is needed as the full adoption to experience sharing and learning is not simply a process change (the way we do things – climate), but also one of culture (our belief set, reinforcing why we do things). In this it is recognised that “the hard stuff is easy, and the soft stuff is hard” – meaning that building tools and documenting the process is the easy part, getting the adoption and use, and the belief that it is beneficial is the harder part. Indeed, investment in tools is generally short term, but the investment in people to create a shift in organisational culture takes much more time. This paper will take a fresh and broad look at lessons learned in the space sector, identify best practices, by gathering data from around a dozen significant space players: space agencies, major space industry and new space entities. It will then present the findings and propose the next steps, both for the European Space Agency, but also for others in the space sector to consider applying within their own organisations.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"2013 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128224367","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Heleen Vreugdenhil, Gerald Jan Ellen, Jort De Vries
Offshore wind farm development is a is a highly complex process. The societal and political pressure to implement is high while environmental responses and future developments in the global energy network are uncertain. Moreover, many interests in maritime space are at stake. The dependency on knowledge for decision-making is high, but the capacity to use knowledge is limited. In this paper we investigate the role of ecosystem knowledge in offshore wind farm planning and management. We have identified 4 types of research arenas: (1) government driven (e.g., monitoring programs) (2) subsidized research (national or EU), (3) industrial or PPS (Public-private partnerships), and (4) research by universities. This study considers the way in which knowledge from different arenas is or could be taken up and used in policy. We identify that particularly government-driven research (monitoring) is used in policymaking. The analysis of policy documents, in-depth expert interviews and focus groups reveals that the distance between knowledge developers and knowledge users may differentiate from purely transactional relations to co-production-relations. However, co-production is rare beyond the monitoring programs directly initiated by the government agencies.
{"title":"Knowledge Management Dynamics in Offshore Wind Farms in the Netherlands","authors":"Heleen Vreugdenhil, Gerald Jan Ellen, Jort De Vries","doi":"10.34190/eckm.24.2.1301","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1301","url":null,"abstract":"Offshore wind farm development is a is a highly complex process. The societal and political pressure to implement is high while environmental responses and future developments in the global energy network are uncertain. Moreover, many interests in maritime space are at stake. The dependency on knowledge for decision-making is high, but the capacity to use knowledge is limited. In this paper we investigate the role of ecosystem knowledge in offshore wind farm planning and management. We have identified 4 types of research arenas: (1) government driven (e.g., monitoring programs) (2) subsidized research (national or EU), (3) industrial or PPS (Public-private partnerships), and (4) research by universities. This study considers the way in which knowledge from different arenas is or could be taken up and used in policy. We identify that particularly government-driven research (monitoring) is used in policymaking. The analysis of policy documents, in-depth expert interviews and focus groups reveals that the distance between knowledge developers and knowledge users may differentiate from purely transactional relations to co-production-relations. However, co-production is rare beyond the monitoring programs directly initiated by the government agencies.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135362737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rudger N. N. Taxweiler, Denilson Sell, Roberto C. S. Pacheco
In 2020, in the Brazilian context, the postgraduate regulatory entity introduced new evaluation criteria on former postgraduate students’ information for its 4,598 master’s and doctoral postgraduate programs. The alumni are perceived as a permanent connection to society and reflect the social impact of their education. Thus, the postgraduate programs sought to gather information about their former students for better results in their strategic plannings as well as their evaluations. Using the Design Science Research (DSR) methodology, this research focused on bibliographic and empirical work, through an integrative literature review, to identify contributions to the construction of an artifact to explore alumni data and knowledge based on the theories of Intellectual Capital, Data Science and Knowledge Engineering. As a result, a framework was created to guide the process of analytical demands for the exploration of the intangible assets related to the postgraduate programs´ former students. The first element of this framework addresses Intellectual Capital management in Higher Education Institutions (HEIs) to identify and measure their intangible assets related to the alumni. The second element relies on Business Intelligence techniques for the creation of reports and dashboards with descriptive analyses. Data Science is the third element which contributes to generating predictive analytics. And, as the last element of the proposed framework, it is expected the use of Knowledge Engineering for the construction of prescriptive analyses. Although there is an extensive literature on tools for alumni management and management of Intellectual Capital in HEIs, it was observed a lack of practical research for the development of workflows for management and monitoring of Alumni Capital in postgraduate programs with descriptive, predictive and prescriptive analyses. Therefore, the proposed framework has the potential to assist these postgraduate programs in their analytical demands for better results in their evaluations. In addition, the data and knowledge about Alumni Capital enable better strategic planning of their actions.
{"title":"Framework for Analytical Demands of Alumni Capital","authors":"Rudger N. N. Taxweiler, Denilson Sell, Roberto C. S. Pacheco","doi":"10.34190/eckm.24.2.1287","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1287","url":null,"abstract":"In 2020, in the Brazilian context, the postgraduate regulatory entity introduced new evaluation criteria on former postgraduate students’ information for its 4,598 master’s and doctoral postgraduate programs. The alumni are perceived as a permanent connection to society and reflect the social impact of their education. Thus, the postgraduate programs sought to gather information about their former students for better results in their strategic plannings as well as their evaluations. Using the Design Science Research (DSR) methodology, this research focused on bibliographic and empirical work, through an integrative literature review, to identify contributions to the construction of an artifact to explore alumni data and knowledge based on the theories of Intellectual Capital, Data Science and Knowledge Engineering. As a result, a framework was created to guide the process of analytical demands for the exploration of the intangible assets related to the postgraduate programs´ former students. The first element of this framework addresses Intellectual Capital management in Higher Education Institutions (HEIs) to identify and measure their intangible assets related to the alumni. The second element relies on Business Intelligence techniques for the creation of reports and dashboards with descriptive analyses. Data Science is the third element which contributes to generating predictive analytics. And, as the last element of the proposed framework, it is expected the use of Knowledge Engineering for the construction of prescriptive analyses. Although there is an extensive literature on tools for alumni management and management of Intellectual Capital in HEIs, it was observed a lack of practical research for the development of workflows for management and monitoring of Alumni Capital in postgraduate programs with descriptive, predictive and prescriptive analyses. Therefore, the proposed framework has the potential to assist these postgraduate programs in their analytical demands for better results in their evaluations. In addition, the data and knowledge about Alumni Capital enable better strategic planning of their actions.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135362740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Marek Goliński, Małgorzata Spychała, Magdalena Graczyk-Kucharska
The article presents factors and their interrelations that influence the development of engineers’ creativity. The subject of the article is in the field of human resources management and was in-spired by the results of research related to the analysis of the competency potential of future employees. The main goals of this paper are to consider how can competencies of future engineers in the area of creativity be developed and what does creativity depend on – internal and external factors; can a model of enhancing creativity of future engineers be worked out? The research was carried out between 2014-2020, on a group of 861 students. The survey method was used, and the research tool was a self-evaluation questionnaire. The research used regression analyses, Spearman’s rank correlation coefficients, the power of interrelation between chosen variables (social competencies and forms of education) was evaluated. Hierarchical multiple regression was carried out to verify the objective of the research. The analysis of correlations was verified and visualised with principal components analysis PCA, as well with cluster analysis using Ward’s method. The main value of the article is the developed graphic model that reflects the stages of creative development as a competence that is a very important competence resource of the company. A mathematical model that includes the analysis, based on hierarchical multiple regression, revealed that social competencies and forms of learning examined are strongly correlated with 'creative thinking' competence, and this correlation is statistically significant.
{"title":"Model for Developing the Creativity of Future Engineers","authors":"Marek Goliński, Małgorzata Spychała, Magdalena Graczyk-Kucharska","doi":"10.34190/eckm.24.1.1272","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1272","url":null,"abstract":"The article presents factors and their interrelations that influence the development of engineers’ creativity. The subject of the article is in the field of human resources management and was in-spired by the results of research related to the analysis of the competency potential of future employees. The main goals of this paper are to consider how can competencies of future engineers in the area of creativity be developed and what does creativity depend on – internal and external factors; can a model of enhancing creativity of future engineers be worked out? The research was carried out between 2014-2020, on a group of 861 students. The survey method was used, and the research tool was a self-evaluation questionnaire. The research used regression analyses, Spearman’s rank correlation coefficients, the power of interrelation between chosen variables (social competencies and forms of education) was evaluated. Hierarchical multiple regression was carried out to verify the objective of the research. The analysis of correlations was verified and visualised with principal components analysis PCA, as well with cluster analysis using Ward’s method. The main value of the article is the developed graphic model that reflects the stages of creative development as a competence that is a very important competence resource of the company. A mathematical model that includes the analysis, based on hierarchical multiple regression, revealed that social competencies and forms of learning examined are strongly correlated with 'creative thinking' competence, and this correlation is statistically significant.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135363797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bernadete M V F DA ROSA, Alexandre Jorge Miziara, Percy Nohama
The value of a company is not only measured by the value of its shares in the financial market, but also by its influence in the media and by how it impacts people's lives. Therefore, you have the value of that brand, its name, and its owner. Although this value speaks very loudly in a society, capitalist or not, there is another value that is not measurable and has a high impact on the external value of a company. It is the value that a company has for its employees and aggregate workers. This is a value that can be measured in the evasion of its staff. However, there is still one more value. Having valuable employees is not a gift; it's an achievement. Getting employees who work for years in the company and have high performance, engagement, and motivation, is more than professionalism. It's affection. And work with affection is not a characteristic of all people. This employee-company relationship requires commitment from both parties. A company, like a tree, is more than it appears to be. Likewise, a person is also more than appears to be. In this context, this article aims to address these intricacies of business-employee relationships, so that self-perception is the basis of a lasting and healthy relationship. The methodology of this work, in addition to long bibliographical research, is research that addresses several issues related to this context and the results are surprising. Thus, more so than professional development, it is necessary to invest in a high-value asset: awareness of yourself. Searching for your value within yourself is a great journey, which must be carefully instigated, in order to promote evolution and well-being within the company. More than professionals, people of character and commitment are needed, and these are also characteristics that must be sought in its employees. This is so the company has a long and healthy life, and the employee feels motivated to grow as a person and as a professional.
{"title":"Intellectual Capital and the perception about self","authors":"Bernadete M V F DA ROSA, Alexandre Jorge Miziara, Percy Nohama","doi":"10.34190/eckm.24.2.1510","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1510","url":null,"abstract":"The value of a company is not only measured by the value of its shares in the financial market, but also by its influence in the media and by how it impacts people's lives. Therefore, you have the value of that brand, its name, and its owner. Although this value speaks very loudly in a society, capitalist or not, there is another value that is not measurable and has a high impact on the external value of a company. It is the value that a company has for its employees and aggregate workers. This is a value that can be measured in the evasion of its staff. However, there is still one more value. Having valuable employees is not a gift; it's an achievement. Getting employees who work for years in the company and have high performance, engagement, and motivation, is more than professionalism. It's affection. And work with affection is not a characteristic of all people. This employee-company relationship requires commitment from both parties. A company, like a tree, is more than it appears to be. Likewise, a person is also more than appears to be. In this context, this article aims to address these intricacies of business-employee relationships, so that self-perception is the basis of a lasting and healthy relationship. The methodology of this work, in addition to long bibliographical research, is research that addresses several issues related to this context and the results are surprising. Thus, more so than professional development, it is necessary to invest in a high-value asset: awareness of yourself. Searching for your value within yourself is a great journey, which must be carefully instigated, in order to promote evolution and well-being within the company. More than professionals, people of character and commitment are needed, and these are also characteristics that must be sought in its employees. This is so the company has a long and healthy life, and the employee feels motivated to grow as a person and as a professional.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"722 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116130363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The article addresses the considerations concerning key issues affecting the proper functioning of enterprises. The global situation related to the COVID-19 pandemic in recent years has contributed to significant changes in terms of management. In this publication, the attention is drawn to a necessary element of the functioning of enterprises, i.e., knowledge management. Actions taken in the field of implementing innovation, implementing IT systems as well as implementing the concepts of sustainable development translate into proper knowledge management in enterprises. The above issues are defined and constantly deepened in literature. However, there are few studies that combine this topic and analyze interrelationships. The review of literature indicates the significance of these issues and confirms the need for further research in this area. In this publication, the issue of innovation is addressed, as a “driving wheel” of enterprises operating in the market environment. The link between the implementation of innovation in enterprises and the development of IT systems, taking into account the idea of sustainable development, is also analyzed. The considerations are deepened by the relations between knowledge management and innovation, IT systems and sustainable development. The article includes the empirical part in which two enterprises from Poland, operating primarily on the domestic market, are subject to the analysis. In the article, a case study has been applied using economic analysis based on two selected enterprises. The objective of the article has been to learn about the components of knowledge management used in crisis conditions. It should be noted that the pandemic period was a crisis situation for enterprises and the conducted research has showed what actions in terms of knowledge management were taken by enterprises to survive on the market. The conducted analyses have proved that enterprises, despite the same industry, took different actions, which translated to the achieved financial results. The functioning of modern enterprises in crisis conditions, taking into account the issues discussed in the article, is the key to their success. Therefore, the topic of the article is up-to-date and relevant.
{"title":"Knowledge management in crisis conditions and financial results of enterprises","authors":"Wiktoria Trzepizur","doi":"10.34190/eckm.24.2.1378","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1378","url":null,"abstract":"The article addresses the considerations concerning key issues affecting the proper functioning of enterprises. The global situation related to the COVID-19 pandemic in recent years has contributed to significant changes in terms of management. In this publication, the attention is drawn to a necessary element of the functioning of enterprises, i.e., knowledge management. Actions taken in the field of implementing innovation, implementing IT systems as well as implementing the concepts of sustainable development translate into proper knowledge management in enterprises. The above issues are defined and constantly deepened in literature. However, there are few studies that combine this topic and analyze interrelationships. The review of literature indicates the significance of these issues and confirms the need for further research in this area. In this publication, the issue of innovation is addressed, as a “driving wheel” of enterprises operating in the market environment. The link between the implementation of innovation in enterprises and the development of IT systems, taking into account the idea of sustainable development, is also analyzed. The considerations are deepened by the relations between knowledge management and innovation, IT systems and sustainable development. The article includes the empirical part in which two enterprises from Poland, operating primarily on the domestic market, are subject to the analysis. In the article, a case study has been applied using economic analysis based on two selected enterprises. The objective of the article has been to learn about the components of knowledge management used in crisis conditions. It should be noted that the pandemic period was a crisis situation for enterprises and the conducted research has showed what actions in terms of knowledge management were taken by enterprises to survive on the market. The conducted analyses have proved that enterprises, despite the same industry, took different actions, which translated to the achieved financial results. The functioning of modern enterprises in crisis conditions, taking into account the issues discussed in the article, is the key to their success. Therefore, the topic of the article is up-to-date and relevant.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"95 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126112210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A robust knowledge management (KM) strategy is essential for effective onboarding of new employees. Organizational knowledge plays a crucial role in helping new employees learn their work tasks and should be readily available for training purposes. This study examines how a public organization in Norway implements its onboarding process and facilitates knowledge sharing with new employees. We investigated various KM initiatives established in the organization and explored how knowledge is transferred to benefit new employees. Additionally, we examined how organizational culture influences knowledge sharing performance. The empirical data comprises 20 interviews conducted in the information technology department of the organization. The findings reveal that new employees should first receive training on specific work tasks related to their roles in the organization. Early productivity was considered significant during the onboarding process, while an overload of general knowledge about the organization was perceived as overwhelming. The public organization under study is known for its strong job security, which has fostered a collaborative environment among employees with low competitiveness. This openness encourages knowledge sharing and willingness to collaborate, as employees are not worried about losing their positions. This also results in a low threshold for seeking assistance from experienced colleagues during the onboarding process. The evidence suggests that much of the knowledge gained by employees during their employment period is acquired through informal settings, where experienced employees share knowledge with newcomers through direct communication. Based on the findings, this study proposes practical recommendations for improving the onboarding process. Effective practices such as mentorships, new employee gatherings, and the existing technical graduate program should be maintained. Suggestions for further enhancing the onboarding process include: (1) designing a networking initiative that integrates new employees outside the graduate program; (2) tailoring the competence plan to the role of each employee; (3) improving the content of the intranet with information about role descriptions and responsibilities, making it easier to identify "who knows what" in the organization; and (4) defining the reasons for using collaboration tools more extensively. Implications for KM in onboarding processes are outlined.
{"title":"Exploring Onboarding Processes for IT Professionals: The Role of Knowledge Management","authors":"Vebjørn Brødsjø, Benjamin Sandøy, Eli Hustad","doi":"10.34190/eckm.24.1.1370","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1370","url":null,"abstract":"A robust knowledge management (KM) strategy is essential for effective onboarding of new employees. Organizational knowledge plays a crucial role in helping new employees learn their work tasks and should be readily available for training purposes. This study examines how a public organization in Norway implements its onboarding process and facilitates knowledge sharing with new employees. We investigated various KM initiatives established in the organization and explored how knowledge is transferred to benefit new employees. Additionally, we examined how organizational culture influences knowledge sharing performance. The empirical data comprises 20 interviews conducted in the information technology department of the organization. The findings reveal that new employees should first receive training on specific work tasks related to their roles in the organization. Early productivity was considered significant during the onboarding process, while an overload of general knowledge about the organization was perceived as overwhelming. The public organization under study is known for its strong job security, which has fostered a collaborative environment among employees with low competitiveness. This openness encourages knowledge sharing and willingness to collaborate, as employees are not worried about losing their positions. This also results in a low threshold for seeking assistance from experienced colleagues during the onboarding process. The evidence suggests that much of the knowledge gained by employees during their employment period is acquired through informal settings, where experienced employees share knowledge with newcomers through direct communication. \u0000Based on the findings, this study proposes practical recommendations for improving the onboarding process. Effective practices such as mentorships, new employee gatherings, and the existing technical graduate program should be maintained. Suggestions for further enhancing the onboarding process include: (1) designing a networking initiative that integrates new employees outside the graduate program; (2) tailoring the competence plan to the role of each employee; (3) improving the content of the intranet with information about role descriptions and responsibilities, making it easier to identify \"who knows what\" in the organization; and (4) defining the reasons for using collaboration tools more extensively. Implications for KM in onboarding processes are outlined.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127428559","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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