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2007 International Conference on Service Systems and Service Management最新文献

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Research on the Cumulative Effect of Financial Innovation by Chaos Model 基于混沌模型的金融创新累积效应研究
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280089
Han Guo-wen, W. Young
Based on an understanding and analysis of the complexity of a financial system and the chaotic features of its evolution, we focus upon how chaotic rules impact on financial innovation in the perspective of chaotic economic theory. A chaotic model of the cumulative effect of financial innovation is set up to study the factors affecting the cumulative effect of financial innovation. These include the impetus for innovation within the financial system itself, the pulling force of economic growth, regulation, and the factors that also slow down financial evolution. All of these influences are dictated by chaotic rules. Our approach should provide both deeper understanding and a wider basis for a regulatory authority to apply control in financial innovation.
本文在理解和分析金融系统复杂性及其演化的混沌特征的基础上,从混沌经济理论的角度研究了混沌规则对金融创新的影响。为了研究金融创新累积效应的影响因素,建立了金融创新累积效应的混沌模型。这些因素包括金融体系本身的创新动力、经济增长的拉动力量、监管以及减缓金融演变的因素。所有这些影响都是由混乱的规则决定的。我们的方法应该为监管机构对金融创新实施控制提供更深入的理解和更广泛的基础。
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引用次数: 1
An Approach to Wrap Legacy Applications into Web Services 将遗留应用程序包装到Web服务中的方法
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280216
W. Al Belushi, Y. Baghdadi
The change in business needs in terms of new solutions required organizations to move towards re-architecting their IT infrastructure. There are several means of re-architecting; one most efficient mean is to follow the service oriented architecture (SOA). SOA differs from any other architecture in the fact that it: (1) provides a methodology and an IT platform, (2) provides a loosely coupled environment, (3) exposes the applications internally and externally and (4) produces well defined, easy to use and meaningful functionalities. SOA is an architecture that considers the service as the building block of composing applications. There are several known SOA technologies such as: Java RMI, CORBA and DCOM, but the most efficient realization of SOA is Web services. However implementing SOA architecture with Web services requires IT organizations to evaluate their systems architectures and determine how they will deliver Web services. One aspect of this great issue is to deal with legacy applications which are running smoothly and performing critical tasks, but were built without taking the advent of new technologies. These applications, built at high cost over years, have knowledge locked within them and need to be adapted to SOA. This paper first investigates the approaches to wrap legacy applications to expose them as Web services with respect to SOA architecture. Then, it details the approaches and their usages in the two well-known Web service environments: J2EE and .Net. Finally, it compares the approaches with respect to some running legacy applications.
在新解决方案方面,业务需求的变化要求组织转向重新构建其IT基础设施。有几种重新架构的方法;一种最有效的方法是遵循面向服务的体系结构(SOA)。SOA与其他架构的不同之处在于:(1)提供方法和it平台,(2)提供松耦合环境,(3)在内部和外部公开应用程序,(4)生成定义良好、易于使用且有意义的功能。SOA是一种体系结构,它将服务视为组合应用程序的构建块。有几种已知的SOA技术,例如:Java RMI、CORBA和DCOM,但是最有效的SOA实现是Web服务。然而,使用Web服务实现SOA体系结构需要IT组织评估其系统体系结构并确定如何交付Web服务。这个重大问题的一个方面是如何处理运行平稳并执行关键任务的遗留应用程序,这些遗留应用程序是在没有采用新技术的情况下构建的。这些应用程序是多年来以高成本构建的,其中包含了知识,需要适应SOA。本文首先研究了包装遗留应用程序以将其作为SOA体系结构的Web服务公开的方法。然后,详细介绍了两种众所周知的Web服务环境(J2EE和. net)中的方法及其用法。最后,将这些方法与一些正在运行的遗留应用程序进行比较。
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引用次数: 27
An Analysis of Airline E-commerce Strategies in Ticket Distribution 航空公司机票分销中的电子商务策略分析
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280082
W. Lu
Today most of airline's air tickets are sold through traditional travel agencies using computer reservation systems (CRS) around world. Facing fiercer market pressures bought by factors such as the development of low cost carriers and the globalization of civil aviation industry, airlines found that it is critical for them to lower their costs as much as possible so as to make them more competitive. Thus airlines around world began to develop e-commerce models based on internet which could reduce their reliance upon CRS and traditional travel agencies herewith. This paper introduces and analyzes e-commerce models of leading airlines that are effective in reducing air ticket distribution costs. It is suggested that Chinese airlines should take great initiatives in developing e-commerce strategies so as to reduce their reliance upon CRS vendors and traditional travel agencies, as e-commerce models are helpful approaches to enhance airline's distribution efficiency and cost effectiveness.
今天,大多数航空公司的机票都是通过世界各地使用计算机预订系统(CRS)的传统旅行社销售的。面对低成本航空公司的发展和民航业的全球化等因素带来的更大的市场压力,航空公司发现尽可能降低成本以提高竞争力是至关重要的。因此,世界各地的航空公司开始开发基于互联网的电子商务模式,从而减少对CRS和传统旅行社的依赖。本文介绍并分析了主要航空公司在降低机票分销成本方面行之有效的电子商务模式。建议中国航空公司积极发展电子商务战略,减少对CRS供应商和传统旅行社的依赖,因为电子商务模式是提高航空公司分销效率和成本效益的有效途径。
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引用次数: 4
Pricing Model and Algorithm for Online Speciality Store with Consideration of Sale Association 考虑销售关联的网上专卖店定价模型与算法
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280223
Junwei Wang, Dingwei Wang
An online speciality store is a kind of small retail shop on the Internet that specializes in some merchandise of the same brand or with the similar function. Putting low prices on some special items is a special pricing strategy in online speciality store, which will increase the flow of the Web site and accelerate the sales of other products. The phenomenon that there is positive sale association among different items is called as size effect in this paper. A multi-objective model was built and a particle swarm optimization algorithm was proposed to solve this holistic pricing problem. Maximum of the gross profits and sales was the objective of the model. Simulation results reveal that the model can help online speciality store get more gross profits and more sales.
网上专卖店是一种小型的零售商店在互联网上,专门经营一些商品的同一品牌或具有类似的功能。在某些特殊商品上降价是网络专卖店的一种特殊定价策略,它可以增加网站的流量,加速其他商品的销售。不同商品之间存在正向销售关联的现象,本文称之为规模效应。建立了多目标模型,提出了一种粒子群优化算法来解决这一整体定价问题。毛利和销售额的最大化是这种模式的目标。仿真结果表明,该模型可以帮助网上专卖店获得更高的毛利和销售额。
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引用次数: 0
The Relationship between Perceived Performance and Consumer Satisfaction: The Moderating Role of Price, Price Consciousness and Conspicuous Consumption 绩效感知与消费者满意度的关系:价格、价格意识和炫耀性消费的调节作用
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280109
Xia Wang, Jia Liu
Conventional wisdom believes that perceived performance has positive effect on consumer satisfaction. However, it is not clear that whether the effect is consistent or moderated by some factors -an issue of much importance but largely neglected. The authors fill the void by examining the moderating effects of price, price consciousness and conspicuous consumption on the relationship between perceived performance and consumer satisfaction. Results show that price and price consciousness moderate the relationship between perceived service quality and consumer satisfaction, while conspicuous consumption moderate the relationship between perceived product quality and consumer satisfaction.
传统观点认为,感知绩效对消费者满意度有积极影响。然而,目前尚不清楚这种影响是持续的还是受到某些因素的影响——这是一个非常重要但在很大程度上被忽视的问题。作者通过考察价格、价格意识和炫耀性消费对感知绩效和消费者满意度之间关系的调节作用来填补这一空白。结果表明,价格和价格意识调节了感知服务质量与消费者满意度的关系,而炫耀性消费调节了感知产品质量与消费者满意度的关系。
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引用次数: 2
The Customization Competence Decisions of Information Goods Under Uncertainty of Product Quality 产品质量不确定条件下信息产品的定制能力决策
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280140
Zhang Yu, Tang xiao wo
Considering the errors of communication between producer and consumer during customization, this paper studies how to decision when information goods producer provides both standard and customized goods, and how to avoid the uncertainty originated from communication errors. In three kind competence circumstances, this study compares with the optimal conventional good prices, optimal customization ranges and optimal marginal earnest. The results show that under the market incompletely covered condition, the producer can increase his profits by adopting customization. Despite the uncertainty of customization goods' quality, producer can collect earnests to evade such risk and facing with different uncertainty the producer should adopt different competence strategy.
考虑到定制过程中生产者和消费者之间的沟通错误,研究了信息产品生产者同时提供标准产品和定制产品时,如何进行决策,以及如何避免沟通错误带来的不确定性。在三种竞争力环境下,对最优传统商品价格、最优定制范围和最优边际认真度进行了比较。结果表明,在市场不完全覆盖的情况下,生产者可以通过定制来提高利润。尽管定制产品的质量存在不确定性,但生产者可以通过收取保证金来规避这种风险,面对不同的不确定性,生产者应采取不同的竞争力策略。
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引用次数: 0
Collaborative Analysis on Modern Logistics and Finance 现代物流与金融协同分析
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280285
Huang Fang, Ju Songdong, Yin Chunguang
In recent years, logistics industry in China has been developed rapidly and become one of the backbone industries for national economy. The prosperity of logistics industry brings opportunity for financial market, and thus accelerating the development of logistics finance. Logistics finance not only is a necessity for national economy development, but also forms a huge market demand. Logistics, as its nature, is a value-added physical movement of commodity. In the process of logistics, there must exist flows of capital, information and they cannot be divided. Therefore, development of modern logistics needs substantial support from financial market, while on the other hand innovation of financial industry depends on the continuous development of logistics industry. Logistics industry collaborates with financial industry and forms a new cross-function and mutually affected business. Collaborative development of logistics with finance will be a win-win choice for both industries.
近年来,中国物流业发展迅速,已成为国民经济的支柱产业之一。物流业的繁荣为金融市场带来了机遇,从而加速了物流金融的发展。物流金融不仅是国民经济发展的需要,而且形成了巨大的市场需求。物流,就其本质而言,是一种增值的商品物理运动。在物流过程中,必然存在资金流、信息流,资金流、信息流是不可分割的。因此,现代物流的发展需要金融市场的大力支持,而金融业的创新又有赖于物流业的不断发展。物流业与金融业相互协作,形成了一种跨职能、相互影响的新型业务。物流与金融的协同发展将是两个行业双赢的选择。
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引用次数: 2
Research on Supply Chain Information Classification Based on Information Value and Information Sensitivity 基于信息价值和信息敏感性的供应链信息分类研究
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280248
Xianliang Shi, Dong Li, Hailong Zhu, W. Zhang
Information plays a very important role in supply chain management. Through effective information management, the operational efficiency and competitiveness of supply chain can be improved. Classifying information reasonably can improve information management, maximize the role of information, and reduce the difficulty and cost of information management. This article, on the basis of the in-depth analysis of the major factors influencing information value and information sensitivity, has built a V-S Axis Information Classification Model based on information value and information sensitivity. This model includes the value engineering model for evaluating information value and the grey clustering model for evaluating information sensitivity. It can perform quantitative analysis to supply chain information. In addition, the article has also provided examples of algorism for the above-mentioned models.
信息在供应链管理中起着非常重要的作用。通过有效的信息管理,可以提高供应链的运作效率和竞争力。对信息进行合理的分类,可以提高信息管理水平,最大限度地发挥信息的作用,降低信息管理的难度和成本。本文在深入分析影响信息价值和信息敏感性的主要因素的基础上,构建了基于信息价值和信息敏感性的V-S轴信息分类模型。该模型包括评价信息价值的价值工程模型和评价信息敏感性的灰色聚类模型。它可以对供应链信息进行定量分析。此外,本文还提供了上述模型的算法示例。
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引用次数: 8
The Exploration of Evaluation Method of Telecommunication Service Quality based on Customer Experience in Transition Period 转型期基于用户体验的电信服务质量评价方法探索
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280107
W. Linlin, Zhu Rong, Liu Zheng, Shen Guang
This paper analyzes the background of transformation in the telecommunication companies. From the characteristics of telecommunication services, this paper makes the evaluation method of the quality of telecommunication services based on customer experience. Evaluation method designs genes of the quality of telecommunication services and the factors contained in various genes. Through the surveys of importance and satisfaction of various factors, this paper evaluates quality factors and the overall service quality. Then it analyzes service quality factors of different kinds and makes standardized matrix analysis. Finally, this paper makes a demonstration analysis to evaluation method with a real case.
本文分析了电信企业转型的背景。本文从电信服务的特点出发,提出了基于用户体验的电信服务质量评价方法。评价方法设计了影响电信服务质量的基因和各基因中所含的因素。通过对各因素重要性和满意度的调查,对质量因素和整体服务质量进行评价。然后对各类服务质量因素进行分析,并进行标准化矩阵分析。最后,本文进行了论证分析实际情况的评价方法。
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引用次数: 0
The Research of Improved Apriori Algorithm for Mining Association Rules 关联规则挖掘的改进Apriori算法研究
Pub Date : 2007-06-09 DOI: 10.1109/ICSSSM.2007.4280173
Sheng Chai, Jia Yang, Yang Cheng
The efficiency of mining association rules is an important field of Knowledge Discovery in Databases. The Apriori algorithm is a classical algorithm in mining association rules. This paper presents an improved Apriori algorithm to increase the efficiency of generating association rules. This algorithm adopts a new method to reduce the redundant generation of sub-itemsets during pruning the candidate itemsets, which can form directly the set of frequent itemsets and eliminate candidates having a subset that is not frequent in the meantime. This algorithm can raise the probability of obtaining information in scanning database and reduce the potential scale of itemsets.
关联规则的挖掘效率是数据库知识发现的一个重要领域。Apriori算法是挖掘关联规则的经典算法。为了提高关联规则生成的效率,本文提出了一种改进的Apriori算法。该算法在对候选项集进行剪枝时,采用了一种新的方法来减少子项集的冗余产生,可以直接形成频繁项集,同时剔除具有非频繁子集的候选项集。该算法提高了扫描数据库中信息获取的概率,减小了项目集的潜在规模。
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引用次数: 82
期刊
2007 International Conference on Service Systems and Service Management
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