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The role of Video on Demand in stimulating broadband adoption 视频点播在促进宽带普及方面的作用
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-04-01 DOI: 10.1016/j.telpol.2024.102751
Raul Katz , Juan Jung , Fernando Callorda

In this paper we study the role of Video on Demand services (VOD) as drivers of broadband adoption. While the research literature has highlighted the importance of digital content, such as applications and Internet platforms, as a driver of broadband adoption, no studies have yet explored the specific contribution of VOD. We developed a worldwide database of VOD services launch by country since 2012 (including Netflix, Amazon Prime, Apple TV+, Disney+, Paramount+, and HBO Max) and explored their contribution as contributors to broadband adoption during the period. To do so, we relied on several empirical specifications including instrumental variables to control for reverse causality between broadband adoption and VOD services availability. Our results confirm that VOD services have been a key contributor to the increase of broadband connectivity, also helping to narrow down the digital divide especially in developing nations. In addition, VOD service offers have been associated with the gradual increase in the purchasing of broadband higher speed plans. Finally, there is a significant and positive increase in consumer surplus associated with the launch of VOD offers. This evidence points to the impact of VOD services on the digital economy as a stimulus for consumer acquisition of broadband services and therefore as a contributor to the revenues of broadband service providers.

在本文中,我们研究了视频点播服务(VOD)在宽带应用中的推动作用。研究文献强调了数字内容(如应用程序和互联网平台)作为宽带应用驱动力的重要性,但尚未有研究探讨视频点播服务的具体贡献。我们开发了一个全球数据库,收录了自 2012 年以来各国推出的 VOD 服务(包括 Netflix、Amazon Prime、Apple TV+、Disney+、Paramount+ 和 HBO Max),并探讨了它们在此期间对宽带应用的贡献。为此,我们采用了多种经验规格,包括工具变量来控制宽带采用与 VOD 服务可用性之间的反向因果关系。我们的研究结果证实,视频点播服务是提高宽带连接性的关键因素,也有助于缩小数字鸿沟,尤其是在发展中国家。此外,VOD 服务的提供还与宽带高速计划购买量的逐步增加有关。最后,消费者盈余也随着 VOD 服务的推出而大幅增加。这些证据表明,视频点播服务对数字经济产生了影响,刺激了消费者购买宽带服务,从而增加了宽带服务提供商的收入。
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引用次数: 0
Consumer-driven design and evaluation of broadband labels 消费者驱动的宽带标签设计与评估
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-29 DOI: 10.1016/j.telpol.2024.102717
Christopher Choy , Ellie Young , Megan Li , Lorrie Faith Cranor , Jon M. Peha

This study examines the content and layout of the proposed broadband consumer disclosure labels mandated by the U.S. Federal Communications Commission (FCC). Our large-scale user study identifies key consumer preferences and comprehension factors through a two-phase survey of 2500 broadband internet consumers. Findings reveal strong support for broadband labels, but dissatisfaction with the FCC's proposed labels from 2016. Participants generally struggled to use the label for cost computations and plan comparisons. Technical terms confused participants, but providing participants with brief education made the terms useable. Participants desired additional information, including reliability, speed measures for both periods when performance is “normal” and periods when performance is much worse than normal, quality-of-experience ratings, and detailed network management practices. This feedback informed our improved label designs that outperformed the 2016 labels in comprehension and preference. Overall, consumers valued clear pricing and performance details, comprehensive information, and an easy-to-understand format for plan comparison. Requiring broadband service providers to deposit machine-readable plan information in a publicly accessible database would enable third parties to further customize how information is presented to meet these consumer needs. Our work additionally highlights the need for user studies of labels to ensure they meet consumer demands.

本研究探讨了美国联邦通信委员会 (FCC) 规定的宽带消费者信息披露标签的内容和布局。通过对 2500 名宽带互联网消费者进行两阶段调查,我们的大规模用户研究确定了关键的消费者偏好和理解因素。调查结果显示,宽带标签得到了消费者的大力支持,但对联邦通信委员会 2016 年提出的标签并不满意。参与者普遍难以使用标签进行成本计算和计划比较。技术术语使参与者感到困惑,但通过对参与者进行简要教育,这些术语变得易于使用。参与者希望获得更多信息,包括可靠性、性能 "正常 "期间和性能远低于正常期间的速度测量、体验质量评级以及详细的网络管理实践。这些反馈意见为我们改进标签设计提供了依据,这些标签在理解性和偏好性方面都优于 2016 年的标签。总体而言,消费者看重的是清晰的定价和性能细节、全面的信息以及易于理解的计划比较格式。要求宽带服务提供商将机器可读的计划信息存入可公开访问的数据库,将使第三方能够进一步定制信息展示方式,以满足消费者的这些需求。我们的工作还强调了对标签进行用户研究以确保其满足消费者需求的必要性。
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引用次数: 0
Does displaying one's IP location influence users' privacy behavior on social media? Evidence from China's Weibo 显示个人 IP 位置是否会影响用户在社交媒体上的隐私行为?来自中国微博的证据
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-28 DOI: 10.1016/j.telpol.2024.102759
Yu-li Liu , Yanfei Wu , Changyan Li , Chuling Song , Wen-yi Hsu

Internet protocol (IP) addresses are significant information that can reveal users' locations. However, users may not be aware of it since IP-related information is rarely displayed on social media around the globe. In March 2022, China unexpectedly implemented a regulation that compulsorily displays users' IP locations on a wide range of social media platforms such as Weibo. To explore how users perceive the new function and potential consequences of such policies, this study adopts a qualitative approach by applying privacy calculus theory to examine the factors that influence users’ privacy behavior in this context. The results suggest that users hold different privacy perceptions regarding IP location display. Moreover, the perceived costs for many users outweigh the benefits associated with IP location display, leading them to reduce their self-disclosure and prompting the adoption of privacy management strategies on Weibo.

互联网协议(IP)地址是可以显示用户位置的重要信息。然而,由于 IP 相关信息很少在全球社交媒体上显示,用户可能并不知晓。2022 年 3 月,中国出人意料地实施了一项规定,在微博等众多社交媒体平台上强制显示用户的 IP 位置。为了探究用户如何看待此类政策的新功能和潜在后果,本研究采用定性方法,运用隐私微积分理论来研究在此背景下影响用户隐私行为的因素。研究结果表明,用户对 IP 位置显示持有不同的隐私观念。此外,许多用户认为 IP 位置显示的成本大于收益,这导致他们减少自我披露,并促使微博采取隐私管理策略。
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引用次数: 0
The Brussels Effect in Brazil: Analysing the impact of the EU digital services act on the discussion surrounding the fake news bill 巴西的布鲁塞尔效应:分析欧盟数字服务法案对假新闻法案讨论的影响
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-25 DOI: 10.1016/j.telpol.2024.102757
Thales Martini Bueno , Renan Gadoni Canaan

The May 2023 version of Brazil's Fake News Bill (FNB), a proposed new statutory framework for social media regulation, heavily referenced the EU's Digital Services Act (DSA). The literature on regulatory convergence points to the Brussels Effect, praising the EU for wielding unilateral soft power in shaping global regulations. Therefore, based on interviews with Brazilian experts who played a significant role in the regulatory discussion, this study applies Thematic Analysis to assess the DSA's impact on the FNB draft. The article finds limited Brussels Effect due to criticism of its incapacity to address local platform liability concerns and the absence of economic and legal drivers for convergence with EU regulation. Despite this, the study highlights the DSA's positive influence on the local debate in promoting democratic and human rights principles, leveraging the European legislative process to enrich local discussions. Finally, local political factors contributed to a narrative that differed from the DSA, framing the FNB not only as a tool against disinformation, but also as a means to protect democracy. This paper offers an unprecedented case study of the Brussels Effect reach on the global-south, presenting limitations of the EU benchmark when transposed to other regulatory and political contexts.

巴西 2023 年 5 月版的《假新闻法案》(FNB),作为社交媒体监管的拟议新法定框架,大量引用了欧盟的《数字服务法案》(DSA)。有关监管趋同的文献指出了 "布鲁塞尔效应",称赞欧盟在制定全球法规时发挥了单边软实力。因此,根据对在监管讨论中发挥重要作用的巴西专家的访谈,本研究运用主题分析法评估了《数字服务法》对 FNB 草案的影响。文章认为,由于批评其无法解决本地平台责任问题,以及缺乏与欧盟法规趋同的经济和法律驱动力,因此布鲁塞尔效应有限。尽管如此,该研究强调了 DSA 在促进民主和人权原则方面对地方辩论的积极影响,它利用欧洲立法程序丰富了地方讨论。最后,当地的政治因素促成了一种不同于《丹麦人权法案》的说法,将《联邦国家广播法案》不仅视为打击虚假信息的工具,也视为保护民主的手段。本文提供了一个前所未有的案例研究,说明了布鲁塞尔效应对全球-南方的影响,并提出了欧盟基准在移植到其他监管和政治环境中时的局限性。
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引用次数: 0
Mobile network operators’ business risks in next-generation public safety services 移动网络运营商在下一代公共安全服务中的业务风险
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-24 DOI: 10.1016/j.telpol.2024.102733
Tapio Savunen, Pekka Kekolahti, Petri Mähönen, Heikki Hämmäinen, Kalevi Kilkki

Field of research

This research falls under the field of mobile broadband 4G/5G networks for public safety communications and focuses specifically on the public safety services business of mobile network operators (MNOs).

Purpose

This research contributes a qualitative model of MNOs’ business risks in providing public safety services. The risk assessment covers the business model used in European public safety mobile broadband projects.

Methods and data

A qualitative method was chosen for the research. The risk model used was an influence diagram with the causal taxonomy of risk, which is commonly used for qualitative and quantitative causal models based on Bayesian networks. The Delphi method was employed through the use of an expert panel to create the risk model. The expert panel's risk assessment was conducted using a case study that followed the model of European public safety projects.

Findings

The risk model shows that business risks are, in many ways, a threat to the financial goals of MNOs' public safety business. These risks could result in additional costs, contractual penalties, and lost service revenue. Additionally, there is potential for negative impacts on MNOs’ regular business, which can lead to a loss of market share and revenue.

Value

This research provides new insights into MNOs’ business risks in next-generation public safety services. Procurement authorities are advised to use the results in the business model and contract planning for public safety procurements. MNOs can gain advantages from these results by enhancing their understanding of the potential business risks, their consequences, and how to control and mitigate them in public safety projects.

研究领域本研究属于公共安全通信移动宽带 4G/5G 网络领域,特别关注移动网络运营商(MNOs)的公共安全服务业务。研究目的本研究为移动网络运营商提供公共安全服务业务风险的定性模型。风险评估涵盖了欧洲公共安全移动宽带项目中使用的业务模式。使用的风险模型是带有风险因果分类法的影响图,该方法通常用于基于贝叶斯网络的定性和定量因果模型。德尔菲法是通过使用专家小组来创建风险模型的。风险模型显示,业务风险在许多方面对移动网络运营商公共安全业务的财务目标构成威胁。这些风险可能导致额外成本、合同处罚和服务收入损失。此外,还有可能对移动网络运营商的常规业务产生负面影响,从而导致市场份额和收入的损失。Value 这项研究为移动网络运营商在下一代公共安全服务中的业务风险提供了新的见解。建议采购机构在公共安全采购的商业模式和合同规划中使用这些结果。移动网络运营商可以从这些结果中获得优势,加强对公共安全项目中潜在商业风险、其后果以及如何控制和减轻这些风险的理解。
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引用次数: 0
Law in orbit: International legal perspectives on cyberattacks targeting space systems 轨道上的法律:从国际法律角度看针对空间系统的网络攻击
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-23 DOI: 10.1016/j.telpol.2024.102739
Brianna Bace , Yasir Gökce , Unal Tatar

Space sector systems enable numerous critical functions and are often integrated into existing telecommunications infrastructure to enhance network connectivity coverage and capacity. Amid escalating cyber threats, this paper examines the application of international law to cyber operations targeting space infrastructure, addressing a critical gap in discourse. While declarations by global entities affirm the applicability of international law to cyberattacks, the complexities of cyberspace, compounded by the unique aspects of space infrastructure, pose challenges in implementation. Recognizing the absence of global cyber law and a lack of customary international law regarding cyber operations on space infrastructure, this study provides one of the first legal examinations via case analysis of cyberattacks on space infrastructures, both terrestrial and orbital, through the lens of international humanitarian law, the law of armed conflict, and outer space law. This paper adopts a comprehensive approach, considering perspectives from differing national stances as we review three main principles of international law: the general principle of sovereignty, the prohibition of intervention, and the prohibition of the use of force. Based on our analysis of three hypothetical but realistic cyber operation scenarios, international law can apply to cyberattacks on space infrastructure, and violations can occur if all conditions of a given law are met and attribution can be made to a state actor. Yet, applying these laws in a cyber context has proven to cause some complexities and disagreements, and it would be a mistake to ignore the reality that there is still significant ambiguity and varying interpretations, which could impede the unequivocal enforcement and application of these laws in such scenarios.

空间部门的系统实现了许多关键功能,并经常被整合到现有的电信基础设施中,以提高网络连接的覆盖范围和能力。在网络威胁不断升级的情况下,本文探讨了国际法在针对空间基础设施的网络行动中的适用性,弥补了论述中的一个重要空白。虽然全球实体的声明都确认国际法适用于网络攻击,但网络空间的复杂性以及空间基础设施的独特性给实施带来了挑战。本研究认识到全球网络法的缺失,以及缺乏关于空间基础设施网络行动的习惯国际法,因此通过案例分析,从国际人道主义法、武装冲突法和外层空间法的角度,对陆地和轨道空间基础设施遭受的网络攻击进行了首次法律审查。本文采用综合方法,在回顾国际法的三大原则:一般主权原则、禁止干涉原则和禁止使用武力原则时,考虑了不同国家的观点。根据我们对三种假设但现实的网络行动场景的分析,国际法可适用于对空间基础设施的网络攻击,如果满足特定法律的所有条件,并可将其归咎于国家行为者,则可能发生违法行为。然而,事实证明,在网络环境中适用这些法律会带来一些复杂性和分歧,如果忽视现实,即仍然存在重大的模糊性和不同的解释,那将是错误的,这可能会阻碍这些法律在此类场景中的明确执行和适用。
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引用次数: 0
Valuing the virtual: The impact of fiber to the home on property prices in France 虚拟估价:光纤入户对法国房地产价格的影响
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-23 DOI: 10.1016/j.telpol.2024.102732
Jean-Baptiste Guiffard

This paper examines the value that households place on very high-speed internet access, explicitly focusing on the impact of eligibility for Fiber to the Home (FTTH) technology on property prices. Using a Spatial Discontinuity Design based on the border of fiber eligibility zones which have significantly expanded under France’s Très Haut-Débit plan, I find that FTTH eligibility is a significant determinant of property prices, with an average increase of 0.9 percent. I also consider heterogeneities in FTTH valuation, accounting for socioeconomic characteristics, local factors, and the performance of legacy copper networks. These findings highlight the growing importance of fast and reliable broadband access for households and have important implications for policymakers and Internet service providers.

本文研究了家庭对高速互联网接入的重视程度,明确关注光纤到户(FTTH)技术资格对房产价格的影响。根据法国的 "Très Haut-Débit "计划,光纤到户资格区的边界已大幅扩大,通过使用基于该边界的空间不连续设计,我发现光纤到户资格是房产价格的重要决定因素,平均涨幅为 0.9%。我还考虑了 FTTH 估值的异质性,考虑了社会经济特征、当地因素和传统铜缆网络的性能。这些发现凸显了快速可靠的宽带接入对家庭日益增长的重要性,对政策制定者和互联网服务提供商具有重要意义。
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引用次数: 0
Agents of platform governance: Analyzing U.S. civil society's role in contesting online content moderation 平台治理的代理人:分析美国民间社会在争夺网络内容控制权中的作用
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-23 DOI: 10.1016/j.telpol.2024.102735
Dakoda Trithara

This paper examines the role of civil society in shaping content moderation governance arrangements in the United States. Drawing on prior research that recognizes the importance of civil society in shaping policy, this article analyzes the experiences of civil society practitioners engaged in content moderation activism. Based on in-depth original interviews with civil society practitioners, I demonstrate how civil society's activity in this space aligns with known regulatory standard-setting process competencies and suggest advocacy work benefits from the power of coalition lobbying and social capital. Moreover, I highlight the sense of frustration from some practitioners that they are not compensated by firms for their monitoring and reporting work that improves platforms' products, and I offer preliminary reasons for why practitioners contest moderation norms. The paper's insights contribute to the study of platform governance by illuminating informal mechanisms utilized by civil society, which holds broader implications for understanding the dynamics of non-state actors in shaping online platforms and their policies.

本文探讨了美国公民社会在形成内容节制治理安排中的作用。此前的研究承认公民社会在制定政策方面的重要性,本文在此基础上分析了公民社会从业人员在内容节制活动中的经验。基于对民间社会从业者的深入原始访谈,我展示了民间社会在这一领域的活动是如何与已知的监管标准制定过程能力相一致的,并表明倡导工作得益于联盟游说和社会资本的力量。此外,我还强调了一些从业人员的挫败感,即他们的监督和报告工作改善了平台的产品,但却没有得到公司的补偿,我还提出了从业人员对审核规范提出异议的初步原因。本文的见解通过揭示民间社会利用的非正式机制,为平台治理研究做出了贡献,这对于理解非国家行为者在塑造网络平台及其政策方面的动态具有更广泛的意义。
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引用次数: 0
Exploring killer domains to create new value: A comparative case study of Canadian and Korean telcos 探索杀手级领域,创造新价值:加拿大和韩国电信公司案例比较研究
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-22 DOI: 10.1016/j.telpol.2024.102752
Chulmin Lim , Joe Rowsell , Seongcheol Kim

Diversifying business portfolios and creating new value has been considered essential strategy for telecommunications companies (telcos) to survive and grow. To successfully execute this strategy, telcos need to find and focus on promising industries, called killer domains. However, few studies have tried to develop criteria for identifying killer domains for telcos' business diversification. This study develops comprehensive evaluation criteria and explores killer domains for Canadian and Korean telcos. This study adopted the analytic hierarchy process (AHP) method and surveyed 23 telecommunication experts in Canada and 22 in Korea. Data analysis found that expected benefit is the most important criterion in decision-making for a telco's business diversification, followed by resource fit and the expected cost. There were no significant differences in the relative importance of alternative domains in Korea, but in Canada, digital healthcare was the most crucial domain for Canadian telcos, followed by the security and immersive content industry. The result of this study provides implications for practitioners' and policymakers' decision-making regarding business diversification strategies in the telecommunication industry.

业务组合多样化和创造新价值一直被认为是电信公司(telcos)生存和发展的基本战略。要成功实施这一战略,电信公司需要找到并专注于有前景的行业,即所谓的杀手级领域。然而,很少有研究试图为电信公司的业务多元化制定识别杀手级领域的标准。本研究为加拿大和韩国电信公司制定了综合评估标准,并探索了杀手级领域。本研究采用层次分析法(AHP),对加拿大的 23 位电信专家和韩国的 22 位电信专家进行了调查。数据分析发现,预期收益是电信公司业务多元化决策中最重要的标准,其次是资源匹配度和预期成本。在韩国,替代领域的相对重要性没有明显差异,但在加拿大,数字医疗是加拿大电信公司最关键的领域,其次是安全和沉浸式内容产业。这项研究的结果为从业人员和政策制定者制定电信行业业务多元化战略提供了参考。
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引用次数: 0
New challenges in Internet governance: Power shifts and contestation from “within” 互联网治理的新挑战:来自 "内部 "的权力转移和竞争
IF 5.6 2区 管理学 Q1 COMMUNICATION Pub Date : 2024-03-22 DOI: 10.1016/j.telpol.2024.102740
Roxana Radu, Riccardo Nanni, Jamal Shahin

Digital transformation has received widespread academic, policy and media attention in the last few years, amid rapid technological developments, geopolitical tensions and an aggressive media strategy launched by a number of Silicon Valley CEOs. Post-pandemic, the task of tracing the relevant scenarios for technological change and evaluating their social consequences has become more difficult, partly due to the rise of artificial intelligence. This special issue explores novel lines of inquiry in the study of Internet governance at a critical juncture in its evolution, zooming in on three important trends: (1) the public attempts to refocus on infrastructure (control); (2) the stricter regulation of social media, partly in response to the push from civil society to address violent behaviour online; and (3) the renewed contestation over representation in Internet governance, where youth and other historically underrepresented groups are struggling to achieve better visibility for their interests. The articles in this special issue underline that new forms of contention by a variety of actors are emerging from “within” the existing governance mechanisms. However, the most successful initiatives are mainly from governments.

过去几年,在技术飞速发展、地缘政治局势紧张以及硅谷多位首席执行官推出激进媒体战略的背景下,数字化转型受到了学术界、政策界和媒体的广泛关注。大流行之后,追踪技术变革的相关情景并评估其社会后果的任务变得更加困难,部分原因是人工智能的兴起。本特刊探讨了在互联网发展的关键时刻研究互联网治理的新思路,聚焦于三个重要趋势:(1) 公众试图重新关注基础设施(控制);(2) 对社交媒体进行更严格的监管,部分是为了回应民间社会对解决网上暴力行为的推动;(3) 在互联网治理中,青年和其他历来代表不足的群体正在努力提高其利益的能见度。本特刊的文章强调,在现有治理机制的 "内部",各种行为者正在出现新的争论形式。然而,最成功的倡议主要来自政府。
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引用次数: 0
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Telecommunications Policy
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