Pub Date : 2023-11-28DOI: 10.54324/j.mtl.v10i3.1250
Ocky Soelistyo Pribadi, M. Nurhadi, B. Hermawan
Traffic movement occurs in the context of space, it is necessary to prepare the research area with the construction of traffic zones. This work requires a series of activities, complex data, and many considerations, in order to produce a concept to support the data collection stage of the origin of the trip. This study aims to build traffic zones using a new logic, namely by controlling the standard deviation value of the built area density variable. The author attempts to replace the variable commonly used in the preparation of traffic zones, namely “land use type” and strives for the value to be as “homogeneous as possible”. This variable is fairer to use, considering that in an area there will also be open space, which is not inhabited by humans. The formulation of the problem is how is the standard deviation control method used to construct traffic zones in the Klungkung Regency case study? This method will focus on the technique of constructing traffic zones where the standard deviation value of the density of the built area will be smaller when compared to the initial value when the existing traffic zone was formed directly from the village area. The results of the analysis get a total of 26 traffic zones, with a standard deviation value of the variable density of the built area is 2049. this value is lower than when using the village administrative area directly, namely 3294, and it is said that the design of the 26 zones has fulfilled the principle of zone homogeneity.
{"title":"Analisis Pembangunan Zona Lalu Lintas dengan Standard Deviation Control Kepadatan Area Terbangun Studi Kasus: Kabupaten Klungkung, Provinsi Bali","authors":"Ocky Soelistyo Pribadi, M. Nurhadi, B. Hermawan","doi":"10.54324/j.mtl.v10i3.1250","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1250","url":null,"abstract":"Traffic movement occurs in the context of space, it is necessary to prepare the research area with the construction of traffic zones. This work requires a series of activities, complex data, and many considerations, in order to produce a concept to support the data collection stage of the origin of the trip. This study aims to build traffic zones using a new logic, namely by controlling the standard deviation value of the built area density variable. The author attempts to replace the variable commonly used in the preparation of traffic zones, namely “land use type” and strives for the value to be as “homogeneous as possible”. This variable is fairer to use, considering that in an area there will also be open space, which is not inhabited by humans. The formulation of the problem is how is the standard deviation control method used to construct traffic zones in the Klungkung Regency case study? This method will focus on the technique of constructing traffic zones where the standard deviation value of the density of the built area will be smaller when compared to the initial value when the existing traffic zone was formed directly from the village area. The results of the analysis get a total of 26 traffic zones, with a standard deviation value of the variable density of the built area is 2049. this value is lower than when using the village administrative area directly, namely 3294, and it is said that the design of the 26 zones has fulfilled the principle of zone homogeneity.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139220595","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of the research is to find out and analyze the suitability of the crew and management perception related to work safety, protection of the marine environment and implementation of the ships’ operation using the International Safety Management Code in PT. Lautan Jaya Hasana. The main problem of the research is the lack of understanding and awareness of the crew and management of the importance to implement the ISM Code for work safety and to protect the marine environment. The ISM Code has not been implemented properly. This study used a Descriptive Qualitative method. There were 20 statements on understanding variables and actual implementation variables that were tested for validity and reliability. The samples were taken from 35 crew members from two types of bulk carriers by conducting in-depth interview with the crew members and the management employees. The result shows that most of the crew members, including the captain and the management of the company perform the same perception regarding the work safety, the protection of marine environment and the implementation of the International Safety Management Code for ships operation with a significant average difference and a perceived value of 9.20 between perceived understanding and actual implementation.
{"title":"Pemahaman Awak Kapal dan Manajemen dalam Penerapan ISM Code pada Perusahaan Agensi Awak Kapal","authors":"Dian Artanti Arubusman, Chorry Imelda Siregar, Denny J. Najoan, Datep Purwa Saputra, Aswanti Setyawati","doi":"10.54324/j.mtl.v10i3.1247","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1247","url":null,"abstract":"The purpose of the research is to find out and analyze the suitability of the crew and management perception related to work safety, protection of the marine environment and implementation of the ships’ operation using the International Safety Management Code in PT. Lautan Jaya Hasana. The main problem of the research is the lack of understanding and awareness of the crew and management of the importance to implement the ISM Code for work safety and to protect the marine environment. The ISM Code has not been implemented properly. This study used a Descriptive Qualitative method. There were 20 statements on understanding variables and actual implementation variables that were tested for validity and reliability. The samples were taken from 35 crew members from two types of bulk carriers by conducting in-depth interview with the crew members and the management employees. The result shows that most of the crew members, including the captain and the management of the company perform the same perception regarding the work safety, the protection of marine environment and the implementation of the International Safety Management Code for ships operation with a significant average difference and a perceived value of 9.20 between perceived understanding and actual implementation.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139226071","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.54324/j.mtl.v10i3.1191
A. Kurniawan, Nofrisel Nofrisel, Erna Widodo, Yana - Tatiana, Erni Pratiwi Perwitasari
The purpose of the study is to find out the direct and indirect contribution of human resources quality to the achievement of revenue target mediated by business strategy of the national logistics company. This research used SmartPLS 3.0-SEM and the sample was 53 employees of the Angkasa Pura Logistik head office. The result of the research indicates that the corporate business strategy is able to mediate human resources quality to the revenue target achievement in Angkasa Pura Logistik. The company provides its employees with education and trainings to improve their quality. During the pandemic, the company had implemented the newest business strategy by opening new branches with better operation. The company should also choose the employees selectively with competences needed in the respective fields. Angkasa Pura Logistik sustainably has improved and enhanced its service and product in line with the increasing demand. For further research, it can be proposed to study the contribution of these variables on similar companies in other countries.
{"title":"Kualitas Sumber Daya Manusia dan Strategi Bisnis Perusahaan Perusahaan Logistik Nasional","authors":"A. Kurniawan, Nofrisel Nofrisel, Erna Widodo, Yana - Tatiana, Erni Pratiwi Perwitasari","doi":"10.54324/j.mtl.v10i3.1191","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1191","url":null,"abstract":"The purpose of the study is to find out the direct and indirect contribution of human resources quality to the achievement of revenue target mediated by business strategy of the national logistics company. This research used SmartPLS 3.0-SEM and the sample was 53 employees of the Angkasa Pura Logistik head office. The result of the research indicates that the corporate business strategy is able to mediate human resources quality to the revenue target achievement in Angkasa Pura Logistik. The company provides its employees with education and trainings to improve their quality. During the pandemic, the company had implemented the newest business strategy by opening new branches with better operation. The company should also choose the employees selectively with competences needed in the respective fields. Angkasa Pura Logistik sustainably has improved and enhanced its service and product in line with the increasing demand. For further research, it can be proposed to study the contribution of these variables on similar companies in other countries.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139227065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.54324/j.mtl.v10i3.1190
Khaimatul Hasanah, Salahudin Rafi, Suharto Abdul Majid, Lira Agusinta, J. .. Kurniawan, D. Kania
Based on the observation in Sultan Muhammad Salahuddin Bima Airport, West Nusa Tenggara, several problems were found; the check-in counters were often disrupted or damaged, damage luggage could occur due to porters, incompetent employees in some fields, and indiscipline employees as the act of not paying attention to the company’s regulation. This study aims to determine the strategy for managing employees’ competencies and discipline at work that could contribute to the level of service at this airport and to which extent the role of employees’ competencies and discipline could increase the level of service. This study used SWOT analysis and interview as the research method. The results of the study show that the position of the airport is in a strong competitive position. Sultan Muhammad Salahuddin Bima airport should continue its effort to improve its employees’ capabilities, discipline at work and to provide the supporting facilities of all aspects including increasing airport capacity and improving the human resources quality of airport management.
{"title":"Strategi Pengelolaan Bandar Udara Sultan Muhammad Salahuddin Melalui Kompetensi dan Disiplin Karyawan Berkontribusi pada Level Of Service","authors":"Khaimatul Hasanah, Salahudin Rafi, Suharto Abdul Majid, Lira Agusinta, J. .. Kurniawan, D. Kania","doi":"10.54324/j.mtl.v10i3.1190","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1190","url":null,"abstract":"Based on the observation in Sultan Muhammad Salahuddin Bima Airport, West Nusa Tenggara, several problems were found; the check-in counters were often disrupted or damaged, damage luggage could occur due to porters, incompetent employees in some fields, and indiscipline employees as the act of not paying attention to the company’s regulation. This study aims to determine the strategy for managing employees’ competencies and discipline at work that could contribute to the level of service at this airport and to which extent the role of employees’ competencies and discipline could increase the level of service. This study used SWOT analysis and interview as the research method. The results of the study show that the position of the airport is in a strong competitive position. Sultan Muhammad Salahuddin Bima airport should continue its effort to improve its employees’ capabilities, discipline at work and to provide the supporting facilities of all aspects including increasing airport capacity and improving the human resources quality of airport management.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139223710","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Customers’ dissapointment of unsatisfactorily previous service make them reluctant to re-use the same service in the future. The purpose of the study is to determine and analyze the direct and indirect effect of service quality and corporate image on repurchase intention at shipping service company of PT DHL Global Forwarding Indonesia through purchasing decision. In this study, the random sampling technique using Slovin was used and resulted in a total sample of 135 customers. The analysis tool used SmartPLS application. The result of the study shows that purchasing decision has a positive direct effect on repurchase intention with a positive and significant relationship. The other hypothesis resulted that there is an indirect effect between service quality and corporate image on repurchase intention through purchasing decision, with a positive but not significant relationship. While, corporate image also has an indirect effect on repurchase intention through purchase decision with a positive and significant relationship. However, both service quality and corporate image have no direct effect on repurchase intention, with a positive but not significant relationship.
{"title":"Niat Beli Ulang Melalui Keputusan Pembelian pada Perusahaan Freight Forwarding","authors":"Mukhlis Hidayaatullah, Manahan P. Tampubolon, Juliater Simarmata, Atong Soekirman, Peppy Fachrial","doi":"10.54324/j.mtl.v10i3.1189","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1189","url":null,"abstract":"Customers’ dissapointment of unsatisfactorily previous service make them reluctant to re-use the same service in the future. The purpose of the study is to determine and analyze the direct and indirect effect of service quality and corporate image on repurchase intention at shipping service company of PT DHL Global Forwarding Indonesia through purchasing decision. In this study, the random sampling technique using Slovin was used and resulted in a total sample of 135 customers. The analysis tool used SmartPLS application. The result of the study shows that purchasing decision has a positive direct effect on repurchase intention with a positive and significant relationship. The other hypothesis resulted that there is an indirect effect between service quality and corporate image on repurchase intention through purchasing decision, with a positive but not significant relationship. While, corporate image also has an indirect effect on repurchase intention through purchase decision with a positive and significant relationship. However, both service quality and corporate image have no direct effect on repurchase intention, with a positive but not significant relationship.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139224013","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to determine the contribution of ship agency service quality and management information systems to service user loyalty through internal control mediation at Tanjung Priok Port. Some of the problems found, among others, are still not optimal service quality and management information systems provided by the company to customers. In addition, internal control has not been carried out optimally and ship departure schedules are sometimes not as promised by the company. This research was conducted at PT Umbu Perdana Maritim as a new agency company located in the Tanjung Priok Port area. The research population is the customers of PT Umbu Perdana Maritim, for a sample of 60 active customers which is called a saturated sample. For data processing carried out in this study, using the path analysis method. The results showed that the quality of ship agency services did not have a direct effect on service user loyalty through internal control, and the management information system did not have a direct effect on service user loyalty through internal control.
本研究旨在通过丹戎不碌港的内部控制调解，确定船舶代理服务质量和管理信息系统对服务用户忠诚度的贡献。发现的一些问题包括：公司向客户提供的服务质量和管理信息系统仍未达到最佳水平。此外，内部控制没有得到最佳执行，船舶离港时间表有时与公司承诺的不符。本研究在 PT Umbu Perdana Maritim 公司进行，这是一家位于丹戎不碌港区的新代理公司。研究对象是 PT Umbu Perdana Maritim 公司的客户，样本为 60 名活跃客户，称为饱和样本。本研究采用路径分析法进行数据处理。结果显示，船舶代理服务质量没有通过内部控制对服务用户忠诚度产生直接影响，管理信息系统也没有通过内部控制对服务用户忠诚度产生直接影响。
{"title":"Sistem Informasi Manajemen dan Loyalitas Pengguna Jasa pada Industri Maritim di Indonesia","authors":"Monazatulo Zebua, Adenan Suhalis, Paulis Raga, Imam Sonny, Suharto Abdul Majid","doi":"10.54324/j.mtl.v10i3.1136","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1136","url":null,"abstract":"The purpose of this study was to determine the contribution of ship agency service quality and management information systems to service user loyalty through internal control mediation at Tanjung Priok Port. Some of the problems found, among others, are still not optimal service quality and management information systems provided by the company to customers. In addition, internal control has not been carried out optimally and ship departure schedules are sometimes not as promised by the company. This research was conducted at PT Umbu Perdana Maritim as a new agency company located in the Tanjung Priok Port area. The research population is the customers of PT Umbu Perdana Maritim, for a sample of 60 active customers which is called a saturated sample. For data processing carried out in this study, using the path analysis method. The results showed that the quality of ship agency services did not have a direct effect on service user loyalty through internal control, and the management information system did not have a direct effect on service user loyalty through internal control.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139227668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The research objective is to determine the direct contribution and indirect effect of airport officers’ competence and performance on On Time Performance mediated by delay management supervision in Soekarno-Hatta International Airport. The importance of the Air Transport Inspector performance in supervising is required to improve the performance of the employees. The method used in this study was a Descriptive Quantitative using survey. The population were all flight service inspectors. The study used Smart Partial Least Square path analysis method with purposive sampling of 72 respondents. The results of the analysis show that there are three direct contributions which are officers’ competence on Delay Management supervision, officers’ performance on DelayM anagement supervision and Delay Management supervision on OTP. Delay Management supervision is able to mediate the competence and performance on On Time Performance in Soekarno-Hatta International Airport.
{"title":"On Time Performance pada Bandara Internasional Soekarno-Hatta","authors":"Julyanthi Marine Siahaan, Prasadja - Ricardianto, J. .. Kurniawan, Edhi Setiawan, Zaenal Abidin","doi":"10.54324/j.mtl.v10i3.1095","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1095","url":null,"abstract":"The research objective is to determine the direct contribution and indirect effect of airport officers’ competence and performance on On Time Performance mediated by delay management supervision in Soekarno-Hatta International Airport. The importance of the Air Transport Inspector performance in supervising is required to improve the performance of the employees. The method used in this study was a Descriptive Quantitative using survey. The population were all flight service inspectors. The study used Smart Partial Least Square path analysis method with purposive sampling of 72 respondents. The results of the analysis show that there are three direct contributions which are officers’ competence on Delay Management supervision, officers’ performance on DelayM anagement supervision and Delay Management supervision on OTP. Delay Management supervision is able to mediate the competence and performance on On Time Performance in Soekarno-Hatta International Airport.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139217036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.54324/j.mtl.v10i3.1125
D. Hayati, L. Barus
Halim Perdana Kusuma International Airport has a quite significant increasing number of passengers since it was operated commercially in 2014. The number of passengers in 2018 reached 7,446,544 people of a daily average passengers of 20,685 people. There are some advanced modes available in the airport; conventional taxis, online taxis and a number of bus from Damri. As the international airport located not far from the city center, closely linked to issues of congestion and air pollution, the urban public transportation is one of the solutions to meet people’s mobility needs, including travel to and/or from the airport. This study analyzes that people prefer Trans Jakarta bus infrastructure to be built in the airport as the new alternative mode to support onward travel to and/or from the airport. The data collection was carried out using an online survey and processed using Descriptive analysis method. The results of the research show that 64.8% of the respondents stated that the current advanced modes of transportation in the airport have not fully provided for the community who use them as the alternative modes and 95.8% of the respondents are willing to switch to Trans Jakarta bus when the infrastructure has been built. This study also analyzes the factors could influence respondents’ interests to provide recommendations to formulate the sustainable public transportation modes policies.
{"title":"Preferensi Masyarakat Terhadap Ketersediaan Bus Trans Jakarta Sebagai Moda Alternatif","authors":"D. Hayati, L. Barus","doi":"10.54324/j.mtl.v10i3.1125","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i3.1125","url":null,"abstract":"Halim Perdana Kusuma International Airport has a quite significant increasing number of passengers since it was operated commercially in 2014. The number of passengers in 2018 reached 7,446,544 people of a daily average passengers of 20,685 people. There are some advanced modes available in the airport; conventional taxis, online taxis and a number of bus from Damri. As the international airport located not far from the city center, closely linked to issues of congestion and air pollution, the urban public transportation is one of the solutions to meet people’s mobility needs, including travel to and/or from the airport. This study analyzes that people prefer Trans Jakarta bus infrastructure to be built in the airport as the new alternative mode to support onward travel to and/or from the airport. The data collection was carried out using an online survey and processed using Descriptive analysis method. The results of the research show that 64.8% of the respondents stated that the current advanced modes of transportation in the airport have not fully provided for the community who use them as the alternative modes and 95.8% of the respondents are willing to switch to Trans Jakarta bus when the infrastructure has been built. This study also analyzes the factors could influence respondents’ interests to provide recommendations to formulate the sustainable public transportation modes policies.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139218825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-06DOI: 10.54324/j.mtl.v10i2.1149
Fazar Iman Rasidi, Asep Suparman, Yosi Pahala, Siti Maemunah, Erman Noor Adi
The loading and unloading company is partner for the loading and unloading cargo process at the port. Many loading and unloading companies, large and small, in Jetty Patratani, Indralaya, South Sumatra Province, cooperate to support the process smoothly. The cooperation process should give optimal performance. In this study, the employees’ performance is measured by discipline as the character and skills in carrying out the loading and unloading activities. The aim of the study is to find out the effect of discipline and skills on the employees’ performance of PT. Solid Shipping Indonesia. The study used Quantitative research methods with a cross-sectional research design. The population was all employees of the company, 152 people, with a 110 sample based on Slovin formula calculation. The data analysis technique was using multiple linear regression. The results show that, partially, the discipline variable has a positive and significant effect on employees’ performance, the skill variable, partially, has a positive and significant effect on employees’ performance, and simultaneously, the discipline and skill variables have a positive and significant effect on employees’ performance.
{"title":"Kinerja Pegawai pada Kegiatan Bongkar Muat Kargo Pembangkit Listrik Tenaga Uap Sumatera Selatan","authors":"Fazar Iman Rasidi, Asep Suparman, Yosi Pahala, Siti Maemunah, Erman Noor Adi","doi":"10.54324/j.mtl.v10i2.1149","DOIUrl":"https://doi.org/10.54324/j.mtl.v10i2.1149","url":null,"abstract":" The loading and unloading company is partner for the loading and unloading cargo process at the port. Many loading and unloading companies, large and small, in Jetty Patratani, Indralaya, South Sumatra Province, cooperate to support the process smoothly. The cooperation process should give optimal performance. In this study, the employees’ performance is measured by discipline as the character and skills in carrying out the loading and unloading activities. The aim of the study is to find out the effect of discipline and skills on the employees’ performance of PT. Solid Shipping Indonesia. The study used Quantitative research methods with a cross-sectional research design. The population was all employees of the company, 152 people, with a 110 sample based on Slovin formula calculation. The data analysis technique was using multiple linear regression. The results show that, partially, the discipline variable has a positive and significant effect on employees’ performance, the skill variable, partially, has a positive and significant effect on employees’ performance, and simultaneously, the discipline and skill variables have a positive and significant effect on employees’ performance.","PeriodicalId":227253,"journal":{"name":"Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG)","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128933794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-06DOI: 10.54324/j.mtl.v10i2.1163
Rifana Ayu, Sri Rahardjo, Francis Tantri, Erman Noor Adi, D. Kania
Importing the specific rice could only be done by BUMN (Badan Usaha Milik Negara) which in this article represented by PT DFG. The company is still lack of supervision of the customer relationship management implementation due to the absence of the special department and also lack of supervision of distribution. The study used Path Analysis with 35 distributor companies as sample. The purpose of the research is to analyze, directly and indirectly, the variables of customer relationship management and supply chain management on customers’ loyalty of imported specific rice intervened by competitive advantage variables. The results of the study show that the competitive advantage cannot act as an intervening variable and has an indirect effect on customer relationship management of the rice commodity customers’ loyalty. On the other hand, the competitive advantage can act as an intervening variable and has an indirect effect on supply chain management of the specific rice customers’ loyalty. Thus, the changes of the supply chain management implementation in PT DFG can affect customers’ loyalty indirectly through competitive advantage.
进口特定的大米只能由不丹国家大米管理局(Badan Usaha Milik Negara)完成，在本文中由PT DFG代表。由于没有专门的部门，公司对客户关系管理的实施仍然缺乏监督，对分销也缺乏监督。本研究以35家分销商为样本，采用路径分析法。本研究的目的是在竞争优势变量的干预下，直接和间接地分析客户关系管理和供应链管理变量对进口特定大米客户忠诚度的影响。研究结果表明，竞争优势不能作为中介变量，而是间接影响顾客关系管理对大米商品顾客忠诚的影响。另一方面，竞争优势可以作为一个中介变量，对特定大米客户忠诚度的供应链管理产生间接影响。由此可见，PT DFG供应链管理实施的变化会通过竞争优势间接影响顾客的忠诚度。
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