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HUMAN RESOURCES PLANNING PROCESS WITH THE IMPACT OF THE NEW PUBLIC MANAGEMENT 人力资源规划过程与新公共管理的影响
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-6-78-95
Canan Yilmaz
As a result of the new approach to public management, a change in human resources planning has gained momentum. The study aims to evaluate the impact of the theoretical changes in the practices of the new public management approach, particularly in human resources planning. In this context, the primary purpose of the study is to determine the effect of the New Public Management approach on Human Resources Planning. This study used a qualitative method. The data was derived from semi-structured interviews and secondary data sources. The semi-structured interviews included 12 administrative managers selected by the snowball-sampling method. The data were analysed using content analysis. In the light of our findings, it is evident that the Norm Staff approach is inadequate compared to the new human-oriented, flexible managerial approach. To cope with the inadequacy of Norm Staff, it is recommended to implement HRP processes consisting of HRP scope. The study is original in three respects. Firstly, while the other studies in the literature describe the Norm Staff approach, this work provides a critical perspective on it. Secondly, the relationship between the New Public Management approach and Human Resource Planning has not been explored in other studies. In this regard, the study pioneers the field. Finally, a new process that consists of different phases in HRP has been proposed. This new process is different from what has been suggested in previous studies.
由于对公共管理采取了新的办法,人力资源规划方面的变革势头强劲。这项研究的目的是评价新的公共管理办法的实践中理论变化的影响,特别是在人力资源规划方面。在这方面,本研究的主要目的是确定新公共管理办法对人力资源规划的影响。本研究采用定性方法。数据来源于半结构化访谈和二手数据源。采用滚雪球抽样法对12名行政管理人员进行半结构化访谈。采用内容分析法对数据进行分析。根据我们的研究结果,与新的以人为本、灵活的管理方法相比,标准工作人员方法显然是不够的。为了解决规范人员不足的问题,建议实施HRP过程,包括HRP范围。这项研究在三个方面具有独创性。首先,虽然文献中的其他研究描述了规范员工方法,但这项工作提供了一个批判性的视角。其次,新公共管理方法与人力资源规划之间的关系在其他研究中尚未得到探讨。在这方面,这项研究是该领域的先驱。最后,提出了一种由HRP不同阶段组成的新工艺。这个新过程与以前的研究中提出的不同。
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引用次数: 1
HOW OPEN IS OPEN? A STUDY OF TWO IRISH OPEN GOVERNMENT DATA WEBSITES 开放有多开放?对两个爱尔兰政府公开数据网站的研究
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-5-30-44
Mashael M. Khayyat, O. Aboulola, Manal M. Khayyat
In discussions of Open Government Data (hereafter referred to as open data or OGD) in the academic literature, the question of what is meant by the word "open"? has to date received only limited attention. The use of Open Government Data (OGD) has spread globally as governments make more of their data available via electronically accessible formats for individuals to use and share. OGD is seen as something that has the potential to play an important role in achieving transparency, and accountability, enabling new forms of civic participation, and stimulates economic growth and development. However, there is a need to examine OGD datasets to determine whether they are truly open. The purpose of this paper is to investigate OGD openness based on a number of existing or proposed open data definitions and principles. The principles proposed by the work of the Open Government Working Group will be analyzed. The methodology that has been used to collect the data includes OGD website content analysis, participant observation and semi-structured interviews using purposeful and snowball sampling techniques. The results in this paper are just part of the overall study. This research has not been funded. The research limitation is it has been done only in the Irish context. It is an original study with primary data. The conclusion of this research mainly demonstrates that OGD in the Irish context is progressing but requires further work to be open based on the principles proposed by the Open Government Working Group works.
在学术文献中对开放政府数据(以下简称开放数据或OGD)的讨论中,“开放”一词的含义是什么?迄今为止只受到有限的关注。开放政府数据(OGD)的使用已在全球范围内普及,各国政府通过电子可访问格式提供更多的数据,供个人使用和共享。政府OGD被视为有潜力在实现透明度和问责制、促进新形式的公民参与以及刺激经济增长和发展方面发挥重要作用。然而,有必要检查OGD数据集,以确定它们是否真正开放。本文的目的是基于一些现有的或提议的开放数据定义和原则来研究OGD的开放性。分析开放政府工作小组工作中提出的原则。用于收集数据的方法包括OGD网站内容分析,参与者观察和使用有目的和滚雪球抽样技术的半结构化访谈。本文的结果只是整体研究的一部分。这项研究还没有得到资助。研究的局限性在于它只在爱尔兰的背景下进行。这是一项具有原始数据的原创研究。这项研究的结论主要表明,爱尔兰背景下的政府信息公开正在取得进展,但需要根据开放政府工作组工作提出的原则进行进一步的开放工作。
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引用次数: 0
INTERNAL AUDIT FUNCTION AND PUBLIC SERVICE QUALITY: EVIDENCE FROM INDONESIAN LOCAL GOVERNMENTS 内部审计职能与公共服务质量:来自印尼地方政府的证据
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-5-110-133
S. Sutaryo, S. Sahari, Shaharudin Jakpar, Sophee Sulong Balia
This study investigates the role of local government internal audit function maturity and expertise in supervising local government public service quality. We use secondary data from all local governments in Indonesia for the 2016-2019 fiscal year that generates panel data with 1934 observations, analyzed with panel data regression. Local governments in Indonesia have a good average quality of public services. In most tests, we evidence the positive effect of local government internal audit function maturity and expertise on public service quality. Internal audit function maturity is the strongest contributor, while expertise supports the audit process to achieve higher public service quality. Our study provides implications for local government supervision that should be maximized through internal audit function to achieve good quality public services, by developing proper internal auditor programs of the Financial and Development Supervisory Agency (BPKP). The local government should also have a proper budget allocation for public service. The adoption of information technology should also be optimized in public service implementation and supervision. Finally, our study brings significant novelty to public service and internal audit literature in Indonesia by providing one of the first comprehensive studies covering all Indonesian local governments.
本研究探讨了地方政府内部审计职能成熟度和专业知识在监督地方政府公共服务质量中的作用。我们使用了2016-2019财政年度印度尼西亚所有地方政府的二手数据,生成了1934年观测数据的面板数据,并通过面板数据回归进行了分析。印尼地方政府的公共服务平均质量较好。在大多数测试中,我们都证明了地方政府内部审计职能成熟度和专业知识对公共服务质量的积极影响。内部审计职能成熟度是最大的贡献者,而专业知识支持审计过程实现更高的公共服务质量。我们的研究为地方政府监督提供了启示,通过制定适当的金融和发展监督局(BPKP)内部审计计划,通过内部审计功能最大限度地发挥地方政府监督的作用,以实现高质量的公共服务。地方政府也应该有适当的公共服务预算拨款。在公共服务实施和监督方面,也要优化信息技术的应用。最后,我们的研究为印度尼西亚的公共服务和内部审计文献带来了显著的新颖性,提供了涵盖所有印度尼西亚地方政府的首批综合研究之一。
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引用次数: 6
COMPETITION LEGISLATION TOWARDS DIGITAL PLATFORMS: CHOICE BETWEEN ANTITRUST AND REGULATION 针对数字平台的竞争立法:反垄断与监管之间的选择
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-3-61-86
S. Avdasheva, G. Yusupova, D. Korneeva
The article analyzes recent developments in competition policy regarding digital platforms and their ecosystems. The goal is to evaluate the newly adopted laws and their drafts in the light of experience in regulating essential facilities (natural monopolies in the network industries). We contrast the arguments and suggestions of recent academic and expert publications with evaluation of the effects of non-discriminatory access enforcement. Both ex-post antitrust enforcement and ex-ante regulation regarding digital platforms have their own limitations. Proponents of wider application of ex-ante regulatory rules underestimate and often neglect regulatory cost as well as negative externalities of regulatory interventions. Empirical evaluation of regulatory effects during three decades shows that both costs and negative externalities are likely and relatively high. At the same time, recent academic and expert discussion underestimate the opportunities to develop targeted norms that would provide clients of digital platforms with additional rights and opportunities, and restrict market power of platforms without specific ex-ante regulation.
本文分析了数字平台及其生态系统竞争政策的最新发展。目的是根据管理基本设施(网络行业的自然垄断)的经验,评价新通过的法律及其草案。我们将最近的学术和专家出版物的论点和建议与对非歧视性准入执法效果的评估进行对比。数字平台的事后反垄断执法和事前监管都有其局限性。支持更广泛应用事前监管规则的人低估并往往忽视了监管成本以及监管干预的负面外部性。对三十年来监管效果的实证评估表明,成本和负外部性都是可能的,而且相对较高。与此同时,最近的学术和专家讨论低估了制定有针对性的规范的机会,这些规范将为数字平台的客户提供额外的权利和机会,并在没有具体事前监管的情况下限制平台的市场力量。
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引用次数: 1
AGILE: OPPORTUNITIES AND PERSPECTIVES OF APPLICATION IN PUBLIC ADMINISTRATION (LITERATURE REVIEW) 敏捷:在公共管理中应用的机会和视角(文献综述)
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-2-134-158
A. Brusov
The article provides an overview of publications on Agile methodology. In the literature Agile is generally understood to mean agile software development with regular feedback, ability to respond promptly to various changes and adjust the initial vision of the project at almost any moment. The paper reviews the values and basic principles of Agile, provides comparative characteristics of agile and traditional approaches to software development, describes the most popular Agile methods (Scrum, Kanban, Scrumban, eXtreme Programming (XP), Lean development). The review established that Agile is not only considered in terms of software development but also the project management approach. In addition, there are practices of implementing Agile in public administration. However, the authors point to IT project management problems in the public sector. Challenges relate to serious deficiencies in public procurement of software. The authors conclude that it is recommended to apply «Agile contracts» in public procurement. The Charter for the Agile Nations establishes a commitment to a more agile approach to legal regulation and will facilitate the implementation of Agile in public administration. Based on conducted analysis of publications the inference was made that Agile can also be viewed from a personnel management perspective. It has been suggested that implementation of Agile methodology to human resources management is a promising area and emerging trend of Agile development.
这篇文章提供了关于敏捷方法的出版物的概述。在文献中,敏捷通常被理解为具有定期反馈的敏捷软件开发,能够迅速响应各种变化,并在几乎任何时候调整项目的初始愿景。本文回顾了敏捷的价值和基本原则,提供了敏捷和传统软件开发方法的比较特点,描述了最流行的敏捷方法(Scrum、看板、Scrum、极限编程(XP)、精益开发)。评审表明,敏捷不仅是软件开发的一种方法,也是项目管理的一种方法。此外,还有在公共管理中实现敏捷的实践。然而,作者指出了公共部门的IT项目管理问题。挑战涉及公共采购软件的严重缺陷。作者得出结论,建议在公共采购中应用“敏捷合同”。《敏捷国家宪章》承诺采用更敏捷的法律法规,并将促进敏捷在公共管理中的实施。基于对出版物的分析,得出结论,敏捷也可以从人事管理的角度来看待。有人认为,在人力资源管理中实施敏捷方法是敏捷开发的一个有前途的领域和新兴趋势。
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引用次数: 0
MODERN DISCOURSE OF CIVIL SERVICE IN RUSSIA: A VIEW THROUGH THE PRISM OF ADMINISTRATIVE PARADIGMS 俄罗斯公务员制度的现代话语:透过行政范式的棱镜的观点
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-2-34-59
George Borshhevskiy
In this article we examine the features of the current stage of Russian civil service development through the prism of the basic administrative paradigms – Weberian rational bureaucracy, New Public Management (NPM) and Good Governance; and we identify the prevailing paradigms in scientific discourse, electoral political discourse and modern legal discourse. We use such research methods as follows: content analysis, thesaurus analysis, bibliometric analysis of publications, comparative legal analysis. We propose some criteria for identifying administrative paradigms using a set of thesaurus words, as well as methodological tools for comparing with paradigms: a) scientific articles on state bureaucracy, b) election programs of Russian political parties in terms of reforming the civil service, c) regulatory documents containing the goals of the current stage of the Russian civil service development. As a result of the study, we have found that the Weberian paradigm dominates in scientific publications on law, NPM paradigm – on management and economics, Good Governance paradigm – on sociology and political science, which indicates the multiparadigmality of modern research. During the 2016 and 2021 parliamentary election campaigns, political parties of the entire ideological spectrum worked out a request for social justice, which was due to the predominance of theses in their programs corresponding to Good Governance. Regulation of the Russian civil service development in the period is carried out at the intersection of managerial and Weberian models. The first is manifested in the rigid formalization of the civil servants’ activities, and the second – in attempts to make the bureaucracy efficient, compact and complaisant. The preservation of the civil service’ closeness is confirmed by a decrease in the share of program measures equivalent to Good Governance, which contradicts the attitude towards openness and justice, fixed in scientific and political discourse.
在本文中,我们通过基本行政范式——韦伯的理性官僚制、新公共管理(NPM)和善治——的棱镜来审视俄罗斯公务员制度发展的现阶段特征;我们还确定了科学话语、选举政治话语和现代法律话语中的主流范式。我们使用的研究方法有:内容分析、词库分析、文献计量学分析、比较法律分析。我们提出了一些标准,以识别行政范式使用一套同义词典的词,以及比较范式的方法论工具:a)科学文章的国家官僚机构,b)选举计划的俄罗斯政党在改革公务员制度,c)规范性文件包含俄罗斯公务员制度发展的当前阶段的目标。研究结果表明,韦伯范式在法学、管理学和经济学的NPM范式、社会学和政治学的善治范式中占据主导地位,这表明了现代研究的多范式性。在2016年和2021年的议会选举中,所有意识形态的政党都提出了社会正义的要求,这是由于他们的纲领中与善治相对应的论点占主导地位。这一时期对俄罗斯公务员制度发展的规制是在管理模式和韦伯模式的交集下进行的。前者表现在公务员活动的僵化形式化,后者表现在试图使官僚机构高效、紧凑和顺从。与善治(Good Governance)相当的项目措施所占份额的减少,证实了公务员制度的亲密性,这与科学和政治话语中固定的对开放和正义的态度相矛盾。
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引用次数: 0
LIFE CYCLE OF A STATE BODY: THE EXAMPLE OF THE 10th ANNIVERSARY OF THE INVESTIGATIVE COMMITTEE OF THE RUSSIAN FEDERATION 国家机构的生命周期:以俄罗斯联邦调查委员会成立十周年为例
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-4-97-126
Y. Tsvetkov
The article contains the first experience of applying the theory of the organization's life cycle to the study of the organizational dynamics of a specific federal state body – the Investigative Committee of the Russian Federation. The author identifies five stages in its development (autonomy, expansion, implosion, optimization and a new identity). The allocation of each stage is justified by the focus on solving one or more strategically important problems for the development of the organization, the resolution of which takes the organization to a fundamentally new level of development. In relation to the research focus, the following problems are identified: overcoming the "initial threshold of survival" and gaining independence; the struggle for expanding competencies; increasing the necessary diversity of management (development of internal structure); eliminating the ambiguity of management (de-bureaucratization); forming one's own identity. Using this model, the author substantiates the hypothesis that the stages of each organization’s life cycle may differ from universal models, be inherent only to this organization and reflect the specifics of its development. The article shows that there are often no clear boundaries between these stages, and they can actually overlap each other. Based on the analysis, a forecast of the prospects for the development of the organization has been suggested.
这篇文章包含了将组织生命周期理论应用于研究一个特定的联邦国家机构- -俄罗斯联邦调查委员会- -的组织动态的第一次经验。作者将其发展分为五个阶段(自治、扩张、内爆、优化和新身份)。每个阶段的分配是合理的,重点是解决组织发展的一个或多个战略上重要的问题,这些问题的解决将组织带到一个根本的新发展水平。针对研究重点,确定了以下问题:克服“生存的初始门槛”,获得独立性;扩大能力的斗争;增加必要的管理多样性(内部结构的发展);消除管理的模糊性(去官僚化);形成自己的身份。使用这个模型,作者证实了这样一个假设,即每个组织的生命周期阶段可能不同于通用模型,只是该组织固有的,并反映了其发展的具体情况。这篇文章表明,这些阶段之间通常没有明确的界限,它们实际上可以相互重叠。在分析的基础上,对该组织的发展前景提出了预测。
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引用次数: 0
STRATEGY IMPLEMENTATION, CULTURE AND PERFORMANCE IN THE PUBLIC ORGANIZATIONS: AN EMPIRICAL EXAMINATION 公共组织的战略实施、文化与绩效:一项实证研究
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-6-33-52
Elif Genc-Tetik
It is largely accepted that effective strategy implementation, as one of the most essential phases of the strategy making process, leads to good organisational outcomes. However, there is still very little research addressing which implementation style is associated with better public service outcomes. For public sector organisations, there is a common belief that the implementation of strategies mostly fails in practice. Another important organisational characteristic, seen as an effective tool for increasing performance, is organisational culture. While there are also numerous studies in the literature investigating the relationship between organisational culture and performance in both the private and public sectors, most of this research only investigates the direct effects of culture. This research undertakes a novel approach and explores the separate and combined effects of strategy implementation style and organisational culture on performance in Turkish local government organisations. Survey data were analysed using multiple and robust moderated regression models. The results of the study confirmed the presence of a significant positive relationship between rational strategy implementation and organisational performance and consistently positive influence of hierarchy type of culture on performance. Moreover, a rational strategy implementation style appeared to strengthen the effects of a hierarchical and a market-based culture on performance, while an incremental strategy implementation style seemed to enhance the effects of a clan-oriented culture and an adhocracy culture on performance.
人们普遍认为,有效的战略实施是战略制定过程中最重要的阶段之一,它会带来良好的组织成果。然而,关于哪种执行方式与更好的公共服务结果相关的研究仍然很少。对于公共部门组织来说,人们普遍认为战略的实施在实践中大多失败。另一个重要的组织特征是组织文化,它被视为提高绩效的有效工具。虽然文献中也有许多研究调查了私营和公共部门组织文化与绩效之间的关系,但大多数研究只调查了文化的直接影响。本研究采用了一种新颖的方法,探讨了战略实施风格和组织文化对土耳其地方政府组织绩效的单独和综合影响。调查数据使用多元稳健的有调节回归模型进行分析。研究结果证实了理性战略实施与组织绩效之间存在显著的正相关关系,层级型文化对绩效的持续积极影响。此外,理性的战略实施风格似乎加强了等级文化和市场文化对绩效的影响,而渐进的战略实施风格似乎增强了宗族文化和民主文化对绩效的影响。
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引用次数: 1
FACTORS INFLUENCING EMPLOYEE ENGAGEMENT IN PUBLIC ADMINISTRATION 公共管理中影响员工敬业度的因素
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-6-53-77
N. Jankelová, Mgr. Zuzana Joniaková, D. Puhovichová
The aim of this study is to examine the relationship between the work engagement of state administration employees and managerial support from their superiors. Attention is focused not only on the direct effect of these two variables, but also on the role of perceived fairness and public service motivation in the examined relationship. For data collection, a questionnaire survey was conducted among managers in the state administration in Slovakia (221 respondents). The PLS-SEM method using SmartPLS 3.0 software was used to test the theoretical research model and the proposed hypotheses. The direct correlation between managerial support and employee engagement in state administration was confirmed as significant. Our study showed that even the support from managers can influence work exposure, but the intensity of the effect is enhanced by the engagement of perceived fairness in the work environment and public service motivation of employees. At the same time, women are more sensitive to the effects of the studied variables compared to men. Therefore, it is essential that government management builds a culture of support and fairness that encourages employee engagement.
摘要本研究旨在探讨国家行政人员的工作投入与上级管理支持之间的关系。注意力不仅集中在这两个变量的直接影响上,而且还集中在感知公平和公共服务动机在研究关系中的作用上。为了收集数据,对斯洛伐克国家行政管理人员(221名应答者)进行了问卷调查。采用SmartPLS 3.0软件的PLS-SEM方法对理论研究模型和提出的假设进行检验。在国家行政管理中,管理支持与员工敬业度之间的直接相关被证实是显著的。我们的研究表明,即使是管理者的支持也会影响工作暴露,但这种影响的强度被工作环境中感知公平的参与和员工的公共服务动机所增强。与此同时,与男性相比,女性对研究变量的影响更为敏感。因此,政府管理部门必须建立一种支持和公平的文化,鼓励员工参与。
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引用次数: 1
DIGITAL PLATFORMS AS A REGULATOR AND THE REGULATED SUBJECT, OR HOW PLATFORMS CHANGE THE SYSTEM OF PUBLIC ADMINISTRATION 数字平台作为监管主体和被监管主体,或者平台如何改变公共管理体制
IF 0.3 Q4 PUBLIC ADMINISTRATION Pub Date : 2022-01-01 DOI: 10.17323/1999-5431-2022-0-2-60-84
N. Dmitrieva, O. Minchenko, Evgeny Rylskikh
In this article the authors raise the question of the impact of digital platforms on the change of public values and on the system of public administration. Digital platforms O2O (online-to-offline) are considered as new economic agents, transforming into institutional mechanisms and forming a new system of values. Using the public values typology to assess the impact of ICTs on e-government (Bannister & Connolly, 2014). The authors evaluated the impact of the digital platforms on public values and studied different types of transaction costs depending on the type of transaction, using the results of foreign studies and interviews with participants of platforms on O2O platforms (YouDo, Youla, Profi.ru, Avito, Fl.ru). Based on the Public Value Theory and the Principal-agent Theory considering the presence of risks of interaction between the participants of digital platforms O2O and the lack of sufficient regulation, the authors formulated the main directions of key changes in the system of public administration in connection with platformization and justified the need to move to a new system of public administration based on public values – Public Value Management.
在本文中,作者提出了数字平台对公共价值观变化和公共管理制度的影响问题。数字平台O2O (online-to-offline)被认为是一种新的经济主体,正在向体制机制转化,形成一种新的价值体系。使用公共价值类型学来评估信息通信技术对电子政务的影响(Bannister & Connolly, 2014)。作者利用国外研究结果和对O2O平台(YouDo, Youla, profit .ru, Avito, Fl.ru)上的平台参与者的访谈,评估了数字平台对公众价值观的影响,并研究了不同交易类型的不同交易成本。基于公共价值理论和委托代理理论,考虑到数字平台O2O的参与者之间存在互动风险和缺乏足够的监管,作者提出了与平台化相关的公共行政制度关键变革的主要方向,并论证了需要转向一种基于公共价值的新公共行政体系——公共价值管理。
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引用次数: 1
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Voprosy Gosudarstvennogo i Munitsipalnogo Upravleniya-Public Administration Issues
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