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System quality, users’ satisfaction, and citizens’ continuous intention to use e-government: an empirical study 系统质量、用户满意度与公民持续使用意愿的实证研究
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-31 DOI: 10.33642/ijbass.v6n10p1
Wei Sun, Xiaojuan Zhang
This paper aims to investigate the factors influencing citizens’ continuous intention to use e-government from a composite perspective of system quality and users’ satisfaction. For this purpose, the authors first employed Information System Success(ISS) Model and Information system(IS) Continuance Model as theoretical bases to construct a conceptual model for this research and further validated it with the SPSS data analysis tool and AMOS structural equation modeling.
本文旨在从系统质量和用户满意度的复合视角探讨公民持续使用电子政务意愿的影响因素。为此,笔者首先以信息系统成功模型(Information System Success Model, ISS)和信息系统延续模型(Information System continuity Model, IS)为理论基础,构建了本研究的概念模型,并利用SPSS数据分析工具和AMOS结构方程建模对其进行验证。
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引用次数: 0
Factors Affecting Job Satisfaction and Its Effect on Employee Resignation in the Mulia Health and Dental Care (MHDC) Clinic Group 多利亚健康与牙科保健诊所集团工作满意度的影响因素及其对员工离职的影响
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-31 DOI: 10.32924/ijbs.v4i3.159
Amanda Setiorini, Wiwik Rachmarwi
This study wants to find out whether compensation, job safety, career paths, communication, relationships with superiors, and work-life balance affect job satisfaction, and how they affect employee resignation. From a population of 100 employees, a total of 73 people were sampled. The results show that compensation and work-life balance have a significant effect on job satisfaction and resignation, while relations with superiors have a significant effect on job satisfaction, and communication has a significant effect on resignation through job satisfaction.
本研究旨在了解薪酬、工作安全、职业道路、沟通、与上司的关系以及工作与生活的平衡是否会影响工作满意度,以及它们如何影响员工辞职。从100名员工中,共抽取了73人。结果表明,薪酬和工作生活平衡对工作满意度和辞职有显著影响,而与上级的关系对工作满意度有显著影响;沟通通过工作满意度对辞职有显著作用。
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引用次数: 1
The Effect of Company’s Fundamental, Market Return and Macroeconomic to Stock Return: A Case Study of Consumer Goods Companies Listed in BEI Period 2009-2018 公司基本面、市场收益和宏观经济对股票收益的影响——以2009-2018年BEI期消费品上市公司为例
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-31 DOI: 10.32924/ijbs.v4i3.115
Juliana Thamrin, Roy Sembel
The aim of this study was to understand whether the company’s fundamental factors through liquidity ratio, asset management ratio, profitability ratio, debt management ratio and market value ratio, specifically represented by current ratio, Total Assets Turnover (TATO), Return on Assets (ROA), Debt to Equity ratio (DER) and Earnings per Share (EPS) yield; market return and macroeconomic factors (Gross Domestic Product, interest rate, exchange rate) affect the stock return of Consumer Goods companies’ listed in BEI period 2009-2018. There were various former studies did to correlate stock return with financial ratios or macroeconomic partially. This study was done to understand the effect of the stock return with both company’s factors and macroeconomic factors, partially and simultaneously. This study used quantitative approach, in the area of Consumer Goods companies listed in BEI during period of the research, covering 23 companies that represented 84% of Consumer Goods market capitalization. The methodology being used was data panel regression using Common Effect Model, through 886 observations. The results were (1) partially, TATO, EPS yield, market return and exchange rate affected the stock return (2) simultaneously company’s fundamental, market return and macroeconomic affected the stock return. This means in consumer sector, investors put attention on asset management, earnings yield, market condition and macroeconomic. Therefore, the author recommended that many extended researches can be done on the financial ratios, market return and macroeconomic, using different variable, especially due to TATO affect the stock return while conversely ROA and DER were not.
本研究的目的是通过流动性比率、资产管理比率、盈利能力比率、债务管理比率和市值比率来了解公司的基本因素,具体表现为流动比率、总资产周转率、资产回报率、负债权益比率和每股收益率;2009-2018年期间,市场回报和宏观经济因素(国内生产总值、利率、汇率)影响了BEI上市消费品公司的股票回报。以前有各种研究将股票回报与财务比率或宏观经济部分相关。本研究旨在部分和同时了解股票收益率与公司因素和宏观经济因素的影响。本研究采用定量方法,在研究期间,在BEI上市的消费品公司领域,涵盖了23家公司,占消费品市场资本的84%。所使用的方法是通过886次观察,使用共同效应模型进行数据面板回归。研究结果表明:(1)TATO、每股收益率、市场收益率和汇率部分影响股票收益;(2)公司基本面、市场收益和宏观经济同时影响股票收益。这意味着在消费领域,投资者关注资产管理、收益率、市场状况和宏观经济。因此,作者建议可以使用不同的变量对财务比率、市场回报率和宏观经济进行许多扩展研究,特别是由于TATO影响股票回报率,而ROA和DER则相反。
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引用次数: 3
Knowledge Transfer in Cynefin Framework Cynefin框架下的知识转移
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-31 DOI: 10.32924/ijbs.v4i3.162
Harris K. Turino, A. S. Santoso
The Cynefin model (Kurtz & Snowden, 2003) is a common concept for designing the most logical response from decision-makers in certain situations. This model is general, so it can be used in several applications,  such as knowledge transfer, which is the focus of this article. The author aims to describe in detail, both the characteristics of the domain and the decision-making model, with the concept of causal ambiguity (Reed & Defillippi, 1990),  absorptive capacity (Zahra & George, 2002), and pragmatic view of knowledge (Carlile, 2004). One of the managers' common mistakes in managing organizational knowledge is the failure to identify situations accurately. Using the case study method, the results of this study are expected to help practitioners minimize these mistakes and determine the right decisions in forming a sustainable competitive advantage  (SCA). The discussion of this paper is divided into several sections; dynamics of cynefin model, absorptive capacity, pragmatic view of knowledge, integration of concepts, and conclusions.
Cynefin模型(Kurtz&Snowden,2003)是在某些情况下设计决策者最合乎逻辑的反应的常见概念。这个模型是通用的,因此它可以用于几个应用程序,例如知识转移,这是本文的重点。作者旨在用因果歧义(Reed&Defillippi,1990)、吸收能力(Zahra&George,2002)和语用知识观(Carlile,2004)的概念详细描述领域和决策模型的特征。管理者在管理组织知识时常见的错误之一是未能准确识别情况。使用案例研究方法,本研究的结果有望帮助从业者最大限度地减少这些错误,并确定形成可持续竞争优势(SCA)的正确决策。本文的讨论分为几个部分;cynefin模型的动力学、吸收能力、语用知识观、概念整合和结论。
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引用次数: 0
ISO Alongside, Instead, or Inside?The potential of ISO 21001:2018 to change and challenge higher education accreditation ISO在旁边,代替,还是在里面?ISO 21001:2018改变和挑战高等教育认证的潜力
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-31 DOI: 10.33642/ijbass.v6n10p5
Doug Gilbert
The recently released ISO standard, ISO 21001:2018, Educational organizations Management systems for educational organizations Requirements with guidance for use, is poised to have a significant impact on critical elements of quality assurance in higher education. Depending on the nature and extent of existing quality assurance structures, three potential use scenarios of the new standard appear possible: ISO Alongside, ISO Instead, and ISO Inside. The Standard may be used as an adjunct to existing quality assurance approaches (ISO Alongside). Some quality assurance systems may opt to incorporate the attainment of ISO 21001 certification as the determinant of holding an accredited or approved status (ISO Instead). Finally, the achievement of ISO 21001 certification may serve as a pre-requisite to the application for specific recognitions or accreditations (ISO Inside).
最近发布的ISO标准,ISO 21001:2018,教育组织管理系统,教育组织要求和使用指南,将对高等教育质量保证的关键要素产生重大影响。根据现有质量保证结构的性质和范围,新标准的三种潜在使用场景似乎是可能的:ISO Alongside、ISO取而代之和ISO Inside。本标准可作为现有质量保证方法(ISO Alonside)的附件。一些质量保证体系可能会选择将获得ISO 21001认证作为获得认可或批准状态的决定因素(而不是ISO)。最后,获得ISO 21001认证可以作为申请特定认可或认证(ISO Inside)的先决条件。
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引用次数: 5
Factors Influencing Individualistic Entrepreneurial Orientation 影响个体创业取向的因素
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-25 DOI: 10.20469/ijbas.6.10001-5
Mahendar Kumar, S. Memon, ̧S MustafaFedaiÇavu
The study is conducted empirically in order to explore the phenomenon of Individualistic Entrepreneurial Orientation (IEO) in terms of market opportunities, social capital and personal attributes. The study was guided by Miller (1983), Lumpkin and Dess (1996), Granovetter (1985) and (John, P., & Soto, 2008). The study was based on post-positivism philosophy and it was quantitative in nature that used non-probabilistic convenience sampling. However, the collected data was analyzed through three different statistical tests, Spearman, Pearson and Regression analysis. The first two statistical tests Pearson and Spearman were applied on first three hypotheses and regression analysis on last hypothesis. Hence, it was found that, there is a significant relationship between market opportunities and IEO of business students in Pakistan as the p value was less than 0.05. Similarly, when the second hypothesis was tested, it was observed that, there is a significant relationship between social capital and IEO of business students in Pakistan. Furthermore, when third hypothesis was tested, it was found ultimately that, there is a significant relationship between personal attributes and IEO of business students in Pakistan. Finally, when last but not the least, hypothesis was tested by applying linear regression, it was resulted that, there is a significant relationship between cumulative impact of market opportunities, social capital, personal attributes and IEO of business students in Pakistan. Therefore, it can be concluded with some certainty that, the three factors (market opportunities, social capital, personal attributes) do influence on the decision making of university business’ students while deciding, whether to take the path of entrepreneurship or not.
本研究从市场机会、社会资本和个人属性三个方面对个体创业取向现象进行实证研究。这项研究由Miller(1983)、Lumpkin和Dess(1996)、Granovetter(1985)和(John,P.和Soto,2008)指导。该研究基于后实证主义哲学,本质上是定量的,使用了非概率便利抽样。然而,收集的数据通过三种不同的统计检验进行了分析,即Spearman、Pearson和回归分析。Pearson和Spearman对前三个假设进行了前两次统计检验,对最后一个假设进行回归分析。因此,研究发现,巴基斯坦商学院学生的市场机会与IEO之间存在显著关系,因为p值小于0.05。同样,当对第二个假设进行检验时,发现巴基斯坦商学院学生的社会资本与IEO之间存在显著关系。此外,当对第三个假设进行检验时,最终发现巴基斯坦商学院学生的个人特质与IEO之间存在显著关系。最后,当最后但并非最不重要的是,通过应用线性回归检验该假设时,结果表明,巴基斯坦商学院学生的市场机会、社会资本、个人属性和IEO的累积影响之间存在显著关系。因此,可以肯定地得出结论,市场机会、社会资本、个人属性这三个因素在决定是否走创业道路时,确实会影响大学生的决策。
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引用次数: 1
LMX and Affective Commitment to Change: Moderating Role of Psychological Empowerment LMX与情感改变承诺:心理授权的调节作用
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-25 DOI: 10.20469/ijbas.6.10005-5
F. Rizvi, Waqas Farooq, Ishfaq Ahmed
Change is an inevitable reality for any organization to thrive in order to successfully adapt to the changes, employees should be willing to cooperate during the change process. The objectives of this study are to investigate the relationship between Leader-Member Exchange (LMX) and employee Affective Commitment to Change (ACC), and how Psychological Empowerment (PE) moderates the aforesaid relationship. To measure this objective data was collected from 132 employees working in various organizations. The results indicate that LMX and PE have significant positive impacts on ACC. Furthermore, PE acting as moderator strengthens the direct influences of LMX on ACC. Based on the findings, theoretical and practical implications, and future research have been discussed.
变革是任何组织蓬勃发展的必然现实,为了成功适应变革,员工应该愿意在变革过程中合作。本研究的目的是调查领导-成员交流(LMX)与员工对变革的情感承诺(ACC)之间的关系,以及心理赋权(PE)如何调节上述关系。为了衡量这一客观数据,收集了132名在不同组织工作的员工的数据。结果表明,LMX和PE对ACC有显著的正向影响。此外,PE作为调节因子加强了LMX对ACC的直接影响。基于这些发现,对理论和实践意义以及未来的研究进行了讨论。
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引用次数: 5
Measuring the Effect of EWOM Readability and Sentiment on Sales 衡量EWOM可读性和情绪对销售的影响
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-01 DOI: 10.4018/ijban.2020100103
Aakash Aakash, A. Aggarwal
With the emergence of the internet as a popular source of information as well as a mass communication channel where peoples share their opinions regarding the quality of products/services, their pre- and post-purchase experiences, electronic word of mouth (EWOM) has become an interesting area of research to determine its role on the customer attitude and loyalties at the individual level and product sales at the market level. The impact of EWOM readability, length, and sentiment along with product ratings and price on the sales rank of cell phones has not been thoroughly investigated in the literature. To address this research gap, the authors propose three econometric models to assess the influence of EWOM measures on product sales. This modeling approach allows us to investigate the extent of influence of sentiment and readability scores on the endogenous variable namely sales rank. The utility of this incremental approach is reinforced by the high value of adjusted R^2 square achieved.
随着互联网作为一种流行的信息来源和大众传播渠道的出现,人们分享他们对产品/服务质量的看法,他们的购买前和购买后的体验,电子口碑(EWOM)已经成为一个有趣的研究领域,以确定其在个人层面的客户态度和忠诚度以及市场层面的产品销售方面的作用。EWOM的可读性、长度和情绪以及产品评级和价格对手机销售排名的影响在文献中尚未得到彻底的调查。为了解决这一研究空白,作者提出了三个计量经济模型来评估eom措施对产品销售的影响。这种建模方法使我们能够调查情绪和可读性分数对内生变量即销售排名的影响程度。这种增量方法的效用通过获得的调整后的R^2平方的高值得到加强。
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引用次数: 0
Knowledge Analytics 知识分析
IF 0.6 Q4 BUSINESS Pub Date : 2020-10-01 DOI: 10.4018/ijban.2020100102
Shouhong Wang, Hai Wang
Big data has raised challenges and opportunities for the education sector. Educational analytics encompass a variety of computational techniques to process educational big data for effective teaching, learning, research, service, and administrative decision making. Learning analytics and academic analytics have been widely discussed in the literature of education; however, knowledge analytics have not been discussed in the educational analytics field. Knowledge analytics are a relatively new subject in the knowledge management area. Knowledge analytics lie outside of the definitions of learning analytics and academic analytics, and encompass analytical activities for knowledge management among educators in teaching, research, and services. This paper discusses potential applications of knowledge analytics in educational institutions and issues related to implementation of knowledge analytics in the educational environment.
大数据给教育部门带来了挑战和机遇。教育分析包括各种计算技术来处理教育大数据,以实现有效的教学、学习、研究、服务和行政决策。学习分析和学术分析在教育文献中被广泛讨论;然而,知识分析在教育分析领域尚未被讨论。知识分析是知识管理领域的一门较新的学科。知识分析超出了学习分析和学术分析的定义,它包含了教育工作者在教学、研究和服务中的知识管理分析活动。本文讨论了知识分析在教育机构中的潜在应用,以及在教育环境中实施知识分析的相关问题。
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引用次数: 2
HANDLING COVID-19 THROUGH ACCELERATING THE LOCAL GOVERNMENT BUDGET(Policy Implementation Study About Acceleration Local government budget) 通过加快地方政府预算应对新冠肺炎(关于加快地方政府财政预算的政策实施研究)
IF 0.6 Q4 BUSINESS Pub Date : 2020-08-31 DOI: 10.33642/ijbass.v6n8p6
Jeksi Siokain, Roos Widjajani
Covid-19 causes health, economic and social problems throughout the world, including Indonesia and Malang City, in particular, therefore regional financial policies are needed as an effort to overcome them. This study aims to analyze and describe the acceleration of Malang City Budget adjustment in 2020 in the framework of handling Covid-19, as well as the driving and inhibiting factors, by referring to the theory of public policy implementation and the concept of regional finance. This research uses a descriptive qualitative approach. Data from observations, interviews, and documentation were analyzed through the condensation stage, presentation, and drawing conclusions or verification. The results showed that the first and second APBD (Regional Budget) adjustments were made before central government instructions. The third stage of adjustment is a continuation of the previous two stages. The first stage adjustment results in IDR. 2,150,000,000, -. The second stage generates IDR. 83,900,000.00, which is reallocated for social assistance in the amount of IDR.26,244,000,000, - the provision of health equipment and facilities for IDR. 26,900,000, and a reserve fund of IDR.30,756,000,000. The third phase of APBD adjustments resulted in IDR.210,720,000,000. This figure also shows the Malang City APBD deficit. Policies have been implemented successfully and quickly according to the provisions because the implementers, namely TAPD (Local Government Budget Team), have adequate understanding, attitude, and speed in coordinating and managing budgets. The availability of a budget that is not prepared by the community to face the new standard era is challenging in adjusting the APBD. Recommended that the Malang City Government form a special team to conduct studies and design concrete productive programs and encourage Malang City Budget in the pandemic and post-pandemic era to reduce dependency, as well as prepare human Resources.
新冠肺炎在世界各地造成健康、经济和社会问题,特别是包括印度尼西亚和马朗市,因此需要采取区域金融政策来克服这些问题。本研究旨在参照公共政策执行理论和区域财政概念,在应对新冠肺炎的框架下,分析和描述马朗市2020年预算调整的加速以及驱动和抑制因素。本研究采用描述性定性方法。通过浓缩阶段、陈述、得出结论或验证对观察、访谈和文件中的数据进行分析。结果表明,第一次和第二次APBD(区域预算)调整是在中央政府指示之前进行的。调整的第三阶段是前两个阶段的延续。第一阶段调整导致IDR。2150000000,-。第二阶段生成IDR。83900000.00,重新分配用于社会援助,金额为262.40亿印尼盾,即为印尼盾提供医疗设备和设施。26900000印尼盾,储备基金375000000印尼盾。APBD第三阶段调整产生2107200000印尼盾。该数字还显示了马朗市APBD赤字。由于实施者,即TAPD(地方政府预算团队),在协调和管理预算方面有足够的理解、态度和速度,因此政策已根据规定成功快速地实施。社区没有为应对新标准时代而准备的预算的可用性在调整APBD方面具有挑战性。建议马朗市政府成立一个特别小组,进行研究和设计具体的生产计划,鼓励马朗市在疫情和后疫情时代进行预算,以减少依赖,并准备人力资源。
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引用次数: 0
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International Journal of Business
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