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Adopting the configurational approach to the analysis of job satisfaction in Mongolia 运用构形分析蒙古国工作满意度
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100179
Massoud Moslehpour , Man-Ling Chang , Van Kien Pham , Alaleh Dadvari

Purpose

The purpose of this study is to examine various configurations leading to job satisfaction (JS) in Mongolian private companies through five typical factors: perceived mission statement quality (MSQ), romanticism management philosophy (RMP), psychological ethical climate (PEC), ethical ambiguity (EA), and emotional competence (EC).

Method

This study conducts a fuzzy set qualitative comparative analysis (fsQCA) with 202 private sector employees in Mongolia. The current study comes up with three propositions, and the research procedure is divided into two stages. This new approach produces configurations sufficiently, leading to outcomes, equifinality, and conjunction.

Findings

This study explores six pathways leading to employee satisfaction. Each pathway consists of the combination of perceived mission statement quality, romanticism management philosophy, psychological ethical climate, low tendency of ethical ambiguity, and managers’ emotional competence. Among those, managers’ emotional competence is a core condition for high job satisfaction.

Implications

Our findings suggest that to satisfy employees, managers’ emotional competence plays a vital role in building sufficient conditions that lead to the desired outcomes. Thus, professional development and training are required to maintain and improve managers’ competence.

Originality/value

This study introduces a fresh theoretical perspective for understanding cause-effect relationships between critical conditions and job satisfaction.

目的本研究的目的是通过感知使命陈述质量(MSQ)、浪漫主义管理哲学(RMP)、心理伦理氛围(PEC)、伦理歧义(EA)和情感能力(EC)五个典型因素,考察导致蒙古民营企业工作满意度的各种配置。方法采用模糊集定性比较分析法(fsQCA)对蒙古202名私营企业从业人员进行分析。本研究提出了三个命题,研究过程分为两个阶段。这种新方法可以充分地产生构型,从而导致结果、相等性和连接。研究结果本研究探讨了提高员工满意度的六种途径。每个路径由感知使命宣言质量、浪漫主义管理哲学、心理伦理氛围、低伦理歧义倾向和管理者情感能力的组合组成。其中,管理者的情绪能力是高工作满意度的核心条件。我们的研究结果表明,为了满足员工,管理者的情感能力在创造导致预期结果的充分条件方面起着至关重要的作用。因此,需要专业发展和培训来保持和提高管理人员的能力。原创性/价值本研究为理解关键条件与工作满意度之间的因果关系提供了一个新的理论视角。
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引用次数: 33
Connected audiences in digital media markets: The dynamics of university online video impact 数字媒体市场中的关联受众:大学在线视频影响的动态
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100176
Germán López-Buenache , Ángel Meseguer-Martínez , Alejandro Ros-Gálvez , Alfonso Rosa-García

This paper analyses whether the audience dynamics of one content provider can explain the audience dynamics of a different content provider, and the resulting network of connections among providers. The type of connections in this network determines whether the audience of one creator influences or is susceptible to other creators’ audience. Granger causality networks are applied to prestigious universities that provide online videos on YouTube and the structure of the Audience Dynamics Network is described. This network presents an unbalanced degree distribution and a core-periphery structure. The centrality of the universities in the network is discussed and universities with influential and susceptible roles are identified. We find that audience connection is determined by the differences in the online video impact between each pair of universities. Centrality in the network is associated with university prestige, but this relation is mediated by online video impact.

本文分析了一个内容提供商的受众动态是否可以解释不同内容提供商的受众动态,以及由此产生的提供商之间的连接网络。这个网络中的连接类型决定了一个创作者的受众是否会影响或容易受到其他创作者受众的影响。格兰杰因果网络应用于在YouTube上提供在线视频的著名大学,并描述了受众动态网络的结构。该网络呈现不平衡度分布和核心-边缘结构。讨论了高校在网络中的中心地位,确定了具有影响力和易受影响的高校。我们发现,受众联系是由每对大学之间在线视频影响的差异决定的。网络中的中心性与大学声望有关,但这种关系是由在线视频影响介导的。
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引用次数: 3
High-performance human resource management practices and readiness for change: An integrative model including affective commitment, employees’ performance, and the moderating role of hierarchy culture 高绩效人力资源管理实践与变革准备:包括情感承诺、员工绩效和等级文化调节作用的整合模型
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100177
Ikrema H.A Alqudah , Adolfo Carballo-Penela , Emilio Ruzo-Sanmartín

Nowadays, employees’ readiness for change plays a key role to implement many organizational change initiatives.

Using a sample of 510 bank employees in Jordan, this study seeks to analyze how high-performance human resource management practices and affective commitment impact employees’ readiness for change. We also seek to study the role of readiness for change in improving employee performance.

The results obtained through statistical analysis demonstrate a positive association between some high-performance human resource management practices with both affective commitment and readiness for change. Results also show a positive relationship between affective commitment and readiness for change.

We have also found that readiness for change is positively related to employees’ individual performance. Finally, our findings show that hierarchy culture positively moderates the relation of high-performance human resource management practices with affective commitment.

如今,员工对变革的准备程度在实施许多组织变革计划中起着关键作用。本研究以约旦510名银行员工为样本,旨在分析高效人力资源管理实践和情感承诺如何影响员工的变革准备。我们还试图研究变革准备在提高员工绩效方面的作用。通过统计分析获得的结果表明,一些高性能人力资源管理实践与情感承诺和变革准备之间存在正相关关系。结果还显示情感承诺与改变准备之间存在正相关关系。我们还发现,对变革的准备程度与员工的个人绩效呈正相关。最后,我们的研究发现,层级文化正向调节高绩效人力资源管理实践与情感承诺的关系。
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引用次数: 64
Value co-creation and perceived value: A customer perspective in the hospitality context 价值共同创造和感知价值:酒店环境中的顾客视角
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100175
Konstantinos Solakis , Jesús Peña-Vinces , Jesús M. Lopez-Bonilla

Using the DART (dialogue, access, risk, and transparency) model as a core framework of value co-creation (VCC), and in the context of hospitality services, this study explores the role VCC might have in customers’ perceived value (PV). The study delineates two characteristics of PV—perceived quality and price—as sources for competitive strategy. It attempts to establish the existence of an effect of VCC implementation on these sources of strategy, as well as the intensity of the effect.

The study's data were collected via self-administered questionnaires from 484 tourists on their return home. Through structural equation modelling, we tested our research hypotheses. The research results indicate that transparency and risk affect a hotel guest's perceptions of price and quality, while access only determines the quality. Contrary to what we expected, dialogue did not have a positive influence on the perceived price or perceived quality. Finally, the results support the notion that perceived quality affects the perceived price.

As a firm-orientated model, the DART model was applied to the customer context for the first time in this study, which contributes to the marketing literature.

本研究使用DART(对话、存取、风险和透明度)模型作为价值共同创造(VCC)的核心框架,并在酒店服务的背景下,探讨VCC在顾客感知价值(PV)中可能发挥的作用。该研究描述了作为竞争策略来源的pv感知质量和价格的两个特征。它试图确定VCC实施对这些战略来源的影响,以及影响的强度。该研究的数据是通过对484名回国游客的自我调查问卷收集的。通过结构方程模型,我们检验了我们的研究假设。研究结果表明,透明度和风险影响酒店客人对价格和质量的看法,而可及性只决定质量。与我们预期的相反,对话对感知价格或感知质量没有积极影响。最后,研究结果支持感知质量影响感知价格的观点。作为一个企业导向的模型,DART模型在本研究中首次应用于顾客语境,这有助于市场营销文献。
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引用次数: 27
The management of moral hazard through the implementation of a Moral Compliance Model (MCM) 通过实施道德合规模型(MCM)管理道德风险
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100182
Leire San-Jose , Jose Felix Gonzalo , Maite Ruiz-Roqueñi

Moral hazard in an organization occurs when people make decisions and take a high risk for their own benefit, given that they would not have to bear all the negative ensuing consequences should they occur. This risk transferred to third parties is generally due to the catalysts that foster this risk, namely, information asymmetries, power, trust and temporality. The contribution of our research lies in the inclusion of moral decisions in project management, thus demonstrating the feasibility of a Moral Compliance Model (MCM). This model is a complement to legal compliance and allows a connection to be established between Risk Management, Governance & Compliance. In 2019, experimental action research, combined with a Plan-Do-Check-Action applied to a company, were used to perform the analysis. The findings show that implementing this moral model in organisations is possible. However, what moral hazard is needs to be shown, along with identifying moral hazard situations and planning how to introduce moral hazard into the risk management model in order to reduce its negative effect or, ideally, eliminate it. We provide an overview of risks, including those around moral dilemma decisions; moral hazard situations that will expand compliance to integrated compliance in which not only legal, but also moral aspects are identified and assessed. Incorporating ethical dilemmas in strategic decisions is a robust advance towards responsible businesses.

当人们为了自己的利益做出决定并承担高风险时,组织中的道德风险就会发生,因为他们不必承担所有负面的后果。这种转移给第三方的风险通常是由于产生这种风险的催化剂,即信息不对称、权力、信任和时间性。本研究的贡献在于将道德决策纳入项目管理,从而证明了道德合规模型(MCM)的可行性。该模型是对法律合规的补充,并允许在风险管理、治理和风险管理之间建立联系;遵从性。2019年,实验行动研究与应用于公司的计划-执行-检查-行动相结合,用于进行分析。研究结果表明,在组织中实施这种道德模式是可能的。但是,需要说明什么是道德风险,以及识别道德风险情况,并规划如何将道德风险引入风险管理模型,以减少其负面影响,或者在理想情况下消除它。我们提供了风险概述,包括围绕道德困境决策的风险;道德风险情况,将遵守扩大到综合遵守,其中不仅法律方面,而且道德方面都得到确认和评估。将道德困境纳入战略决策是向负责任的企业迈进的有力一步。
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引用次数: 3
Relationships between quality management, innovation and performance: A literature systematic review 质量管理、创新与绩效的关系:文献系统综述
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100172
Maríano García-Fernández, Enrique Claver-Cortés, Juan José Tarí

The aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships.

本文的目的是对质量管理、创新和绩效之间的关系进行系统的文献综述。为此,在Web of Science和Scopus数据库中进行了搜索,并选择了172篇文章。结果表明,质量管理、产品和工艺创新(渐进式和激进式)、经营和财务绩效之间存在正相关关系,直接关系和间接关系。基于这些结果,提出了这些变量之间的一组直接和间接关系。这项研究补充了先前对这些联合关系的少数调查。
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引用次数: 17
Innovation adaptation and post-entry growth in international new ventures 国际新企业的创新适应和进入后成长
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1016/j.iedeen.2021.100169
Encarnación Ramos-Hidalgo , Jude N. Edeh , Francisco J. Acedo

Innovation plays a vital role in the internationalization process of international new ventures (INVs). However, to date, there are insufficient empirical studies exploring the innovation decisions that enable these firms to grow once the internationalization process has started. In response to this research gap, this paper examines the impacts of the technological pattern adopted at the initial foreign entry and the decisions to improve it afterward. In general, while the original technological patterns contributed to the immediate growth of INVs (that is, 1 year after the market entry), the results of this study reveal that the changes that occurred in the patterns have more significance on the post-entry growth (that is, 4 years after the market entry). Therefore, this study is supported by earlier works that emphasize the role of innovation as a stimulus for internal change as well as resource adaptation as a means of achieving sustainable growth in the international markets.

创新在国际新创企业的国际化过程中起着至关重要的作用。然而,迄今为止,还没有足够的实证研究探索创新决策,使这些企业在国际化进程开始后成长。针对这一研究缺口,本文考察了外资进入初期所采用的技术模式的影响,以及之后的改进决策。总体而言,虽然原始技术模式对企业的即时增长(即进入市场后1年)有贡献,但本研究的结果显示,模式发生的变化对进入市场后(即进入市场后4年)的增长更为显著。因此,这项研究得到了早期研究的支持,这些研究强调创新作为内部变革的刺激因素的作用,以及资源适应作为在国际市场上实现可持续增长的手段。
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引用次数: 13
The relationship between R&D subsidy and R&D cooperation in eco-innovative companies. An analysis taking a complementarity approach 生态创新企业研发补贴与研发合作的关系。采用互补方法的分析
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2021-09-01 DOI: 10.1016/j.iedeen.2021.100170
Manuel Guisado-González , María del Mar Rodríguez-Domínguez , Mercedes Vila-Alonso , Encarnación González-Vázquez

We analyze whether eco-innovation has a positive or negative influence on the business performance of companies and, through the complementarity approach, whether the joint implementation of R&D subsidy and R&D cooperation increases or decreases the sum of their respective individual impacts on the business performance. If the joint implementation is substitutive, business performance will be lower than potentially possible, so granting R&D subsidies under the condition of establishing R&D cooperation would not be an adequate policy to promote eco-innovation. The analyses were performed using data from the Technological Innovation Panel (PITEC) of 2013 for Spanish manufacturing companies. Our findings indicate that an eco-innovation-oriented strategy positively affects the labor productivity of companies and that receiving public aid as a consequence of establishing R&D cooperation agreements has a lower effect on labor productivity (non-eco-innovative companies), or the same effect (eco-innovative companies), compared to the sum of the individual impacts of R&D cooperation and R&D subsidy. Consequently, in non-eco-innovative companies the use of subsidized R&D cooperation is inadvisable, while their use in eco-innovative companies is neutral.

我们分析了生态创新对企业经营绩效的影响是积极的还是消极的,并通过互补的方法分析了研发补贴和研发合作的联合实施对企业经营绩效的影响是增加还是减少了各自个体影响的总和。如果联合实施是替代的,企业绩效将低于潜在的可能,因此在建立研发合作的情况下给予研发补贴并不是促进生态创新的适当政策。分析使用了2013年西班牙制造公司的技术创新小组(PITEC)的数据。我们的研究结果表明,与研发合作和研发补贴的个体影响之和相比,生态创新战略对企业的劳动生产率产生了积极的影响,而建立研发合作协议后接受公共援助对劳动生产率的影响(非生态创新企业)较低,对生态创新企业的影响相同。因此,在非生态创新公司中,补贴研发合作是不可取的,而在生态创新公司中,补贴研发合作是中性的。
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引用次数: 8
Understanding the impacts of lifestyle segmentation & perceived value on brand purchase intention: An empirical study in different product categories 了解生活方式细分与感知价值对品牌购买意愿的影响:基于不同产品类别的实证研究
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2021-09-01 DOI: 10.1016/j.iedeen.2021.100155
Murat Akkaya

Several research attempts contributed to the literature related to lifestyle market segmentation mainly aimed to define lifestyle segments on a given product/service market in a positivist perspective. However, there is a lack of research interest on a normative perspective, questioning lifestyle segmentation effectiveness to have a guidance for brands regarding how it impacts brand purchase intention in different product types and consumer groups in comparison to brand perceived value. Therefore, this research purposes to define a formulation understanding the impact of lifestyle segmentation on purchase intention in relation to brand perceived value. After defining lifestyle segments of four different product category consumers using an AIO scale approach; the relationships through lifestyle, brand value perception and purchase intention were analysed empirically by using multiple analysis methods for selected product categories. As a result, the lifestyle segmentation couldn't be defined as the main and direct driver of brand purchase intention while consumer's perceived values which are affected by lifestyle significantly impact the purchase intention and this value mapping varies across product categories.

一些研究尝试促成了与生活方式市场细分相关的文献,主要旨在从实证主义的角度定义给定产品/服务市场上的生活方式细分。然而,缺乏从规范角度的研究兴趣,质疑生活方式细分的有效性,以便与品牌感知价值相比,它如何影响不同产品类型和消费者群体的品牌购买意愿,为品牌提供指导。因此,本研究旨在定义一个公式,了解生活方式细分对与品牌感知价值相关的购买意愿的影响。在使用AIO量表方法定义了四种不同产品类别消费者的生活方式细分后;通过对所选产品类别的多种分析方法,实证分析了生活方式、品牌价值感知和购买意愿三者之间的关系。因此,不能将生活方式细分定义为品牌购买意愿的主要和直接驱动因素,而受生活方式影响的消费者感知价值显著影响购买意愿,且这种价值映射在不同产品类别之间存在差异。
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引用次数: 24
Key antecedents of brand equity in heritage brand extensions: The moderating role of tourist heritage experience 品牌资产在遗产品牌延伸中的关键前因:旅游遗产体验的调节作用
IF 5.8 3区 管理学 Q1 BUSINESS Pub Date : 2021-09-01 DOI: 10.1016/j.iedeen.2021.100153
M. Belén Prados-Peña , Salvador Del Barrio-García

This study examines how the degree of fit between the brand extension and the parent brand, in the case of heritage sites, affects the extension's brand equity-formation, considering the mediating role of brand attitude and brand credibility and the moderating role of the tourist's level of experience of the parent heritage brand. An experimental design is applied, in which two different levels of fit between the parent heritage brand and the brand extension are controlled between subjects. Suggestions are provided for effective ways of enhancing heritage brand equity and therefore contributing to destination promotion and competitiveness.

本研究考虑了品牌态度和品牌信誉的中介作用,以及游客对遗产品牌的体验水平的调节作用,考察了遗产地的品牌延伸与母品牌的契合度对品牌资产形成的影响。采用实验设计,在被试之间控制母传承品牌与品牌延伸之间的两种不同程度的契合度。为提升遗产品牌价值,促进目的地的推广和竞争力,提供了有效的建议。
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引用次数: 12
期刊
European Research on Management and Business Economics
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