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Perspectives of librarians on the integration of metaverse into the future information services in higher education institutions 高校图书馆馆员对未来高校信息服务整合元宇宙的看法
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-07-05 DOI: 10.1016/j.acalib.2025.103103
Bolaji David Oladokun , Diana Atuase , Yusuf Ayodeji Ajani , Gloria Tachie-Donkor , Rexwhite Tega Enakrire
This paper investigates librarians' perspectives on integrating metaverse technology into information services at higher education institutions in Ghana and Nigeria. The study employed a mixed-methods approach with a sequential explanatory design. Quantitative data were collected via Google Forms from sixty-eight (68) academic librarians and analysed using SPSS, while qualitative data were gathered from twelve (12) academic librarians through mobile phone interviews. The qualitative data gathered was analysed thematically. The study found that librarians possess limited knowledge of the metaverse, yet they view technology as a valuable resource for enhancing library services. Key challenges identified included insufficient infrastructure, resistance to change, security concerns, lack of technical expertise, and limited user awareness. The research recommends collaboration among stakeholders to address these obstacles in effectively integrating metaverse technologies into future library services. The study offers practical implications for library practice and policy in Africa.
本文调查了加纳和尼日利亚高等教育机构图书馆员对将元宇宙技术整合到信息服务中的看法。本研究采用顺序解释设计的混合方法。定量数据通过谷歌表格从68位学术图书馆员中收集,并使用SPSS进行分析,定性数据通过手机访谈从12位学术图书馆员中收集。对收集到的定性数据进行了专题分析。研究发现,图书馆员对虚拟世界的了解有限,但他们认为技术是提高图书馆服务的宝贵资源。确定的主要挑战包括基础设施不足、对更改的抵制、安全问题、缺乏技术专长和有限的用户意识。该研究建议利益相关者之间进行合作,以解决这些障碍,有效地将元宇宙技术集成到未来的图书馆服务中。该研究为非洲的图书馆实践和政策提供了实际意义。
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引用次数: 0
A study of data-focused roles in leading North American university libraries 北美主要大学图书馆中以数据为中心的角色研究
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-07-03 DOI: 10.1016/j.acalib.2025.103102
Ahmad R. Pratama
In the past decade, academic libraries have evolved to support diverse data needs, creating a demand for specialized data-focused roles. North American academic libraries are widely regarded as a global benchmark for developing data services, owing to their strong research infrastructure and extensive administrative support. This study examines how libraries at leading members of the Association of American Universities (AAU) staff and structure these data-focused roles. Using a combined approach of directory reviews, site-specific searches, statistics, and text analysis, the study identifies 321 data-focused roles across 71 AAU libraries at the beginning of 2024–2025 academic year, averaging 2.30 % of each library's total staff. Although generalist data librarian roles predominate, specialized positions, including non-librarian staff also play important parts in front-end data services. Results reveal no statistically significant differences between public and private AAU libraries in either the prevalence or percentage of data-oriented roles, suggesting that administrative priorities may outweigh funding models in shaping data services capacity. Text analysis underscores the prominence of more general data terms within job titles, reflecting a broad focus on the entire data lifecycle in most institutions, while some more advanced and niche technical skills are supported in a few institutions. Furthermore, this study proposes a three-stage model of data services maturity: (1) basic Research Data Management (RDM) essentials, (2) general data support, and (3) specialized data expertise, with most AAU libraries occupying Stages 2 or 3, reflecting their readiness to address complex data needs. For libraries worldwide seeking to initiate or enhance data services, these results highlight strategic considerations such as flexible hiring practices, professional development, and dedicated web visibility. This study offers a replicable framework for other academic libraries worldwide aiming to progress from foundational RDM to advanced data specialization.
在过去的十年中,学术图书馆已经发展到支持不同的数据需求,从而产生了对专门的以数据为中心的角色的需求。北美学术图书馆由于其强大的研究基础设施和广泛的行政支持,被广泛认为是发展数据服务的全球基准。本研究考察了美国大学协会(AAU)主要成员的图书馆如何员工和构建这些以数据为中心的角色。使用目录审查、特定站点搜索、统计和文本分析的综合方法,该研究确定了2024-2025学年开始时71个AAU图书馆中321个以数据为中心的角色,平均占每个图书馆总员工的2.30%。虽然通才型数据馆员的角色占主导地位,但专业职位,包括非图书馆员人员也在前端数据服务中发挥重要作用。结果显示,公立和私立AAU图书馆在数据导向角色的流行程度或百分比方面没有统计学上的显著差异,这表明在塑造数据服务能力方面,行政优先级可能超过资助模式。文本分析强调了职位名称中更通用的数据术语的重要性,反映了大多数机构对整个数据生命周期的广泛关注,而一些更高级和利基的技术技能在少数机构得到支持。此外,本研究提出了一个数据服务成熟度的三阶段模型:(1)基础研究数据管理(RDM)要素,(2)一般数据支持,(3)专业数据专业知识,大多数AAU图书馆占据了第二或第三阶段,反映了它们已经准备好应对复杂的数据需求。对于世界各地寻求启动或加强数据服务的图书馆来说,这些结果突出了战略考虑,如灵活的招聘实践、专业发展和专门的网络可见性。这项研究为全球其他旨在从基础RDM向高级数据专业化发展的学术图书馆提供了一个可复制的框架。
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引用次数: 0
Information privilege and ethical use of information: A study of undergraduate students from an information literacy perspective 信息特权与信息伦理使用:基于信息素养视角的大学生研究
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-18 DOI: 10.1016/j.acalib.2025.103095
Helmi Sasongko Adi , Heriyanto , Mohamad Noorman Masrek , Fajrul Falah
Students possessing access to exclusive academic materials frequently encounter ethical concerns concerning the utilisation of these resources. This study examines the perceptions of knowledge privilege and the navigation of its ethical consequences among final-year undergraduate students at an Indonesian university. This research investigates how students' experiences influence their comprehension and utilisation of privileged information, based on the relational viewpoint of information literacy. A qualitative technique was employed to collect data through semi-structured interviews involving 15 students, which were subsequently analyzed thematically. The results indicate that students' ethical decision-making is affected by cognitive dissonance, empathy for peers, and a lack of information regarding ethical principles. These findings highlight the necessity for universities to offer specialised training on ethical information use, promoting a culture of academic integrity and responsible information practices.
拥有独家学术资料的学生在使用这些资源时经常遇到道德问题。本研究考察了印尼一所大学本科毕业班学生对知识特权的认知及其伦理后果的导向。本研究基于信息素养的关系观,探讨学生的经历如何影响他们对特权信息的理解和利用。本研究采用定性方法,通过对15名学生的半结构化访谈收集数据,并对其进行主题分析。结果表明,大学生的伦理决策受认知失调、同侪共情和伦理原则信息缺乏的影响。这些发现强调了大学提供关于道德信息使用的专门培训,促进学术诚信和负责任的信息实践文化的必要性。
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引用次数: 0
Beyond the traditional metrics: Understanding student success from the perspective of undergraduate students 超越传统指标:从本科生的角度理解学生的成功
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-16 DOI: 10.1016/j.acalib.2025.103097
María Evelia Emerson
Student success is a growing focus in higher education, reflected in academic libraries through the creation of student success librarian positions and the enhancement of library student success services. However, a standard definition of ‘student success’ remains an open question in academic conversations, with a notable absence of student input in these discussions. This study seeks to address this gap by exploring how undergraduate students define ‘student success’ through qualitative semi-structured interviews. The findings provide valuable insights into how academic libraries can better align their services with student needs and offer recommendations for improving library student success services. The results of this study underscore the critical need to include students in discussions about student success, ensuring that their voices are integral to defining what success means.
学生成功在高等教育中越来越受到关注,这反映在学术图书馆中,通过创建学生成功馆员职位和加强图书馆学生成功服务。然而,“学生成功”的标准定义在学术对话中仍然是一个悬而未决的问题,在这些讨论中明显缺乏学生的投入。本研究试图通过定性半结构化访谈探讨本科生如何定义“学生成功”来解决这一差距。研究结果为高校图书馆如何更好地将其服务与学生需求结合起来提供了有价值的见解,并为改善图书馆学生成功服务提供了建议。这项研究的结果强调了让学生参与讨论学生成功的关键必要性,确保他们的声音对定义成功的意义是不可或缺的。
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引用次数: 0
Understanding first-year university student information seeking through the theory of planned behaviour: A transnational perspective 从计划行为理论理解大一学生的信息寻求:一个跨国视角
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-12 DOI: 10.1016/j.acalib.2025.103096
Laura Dee Barber , Philip J. Anderson
Information literacy (IL) development in higher education requires understanding how students form their research behaviours. This is important in transnational settings, where students arrive with different expectations of academic practice. This study applies the Theory of Planned Behaviour (TPB) as a theoretical lens to analyse first-year undergraduate students' intended information-seeking actions at a British university branch campus in the United Arab Emirates (UAE). Data was collected from 151 first-year undergraduate students from nine disciplines who described how they intended to find, use, and manage information for their assignments. Well-established frameworks are used alongside the TPB constructs of attitudes, subjective norms, and perceived behavioural control to investigate students' research approaches. Data underwent a reflexive process, revealing patterns in how students navigate between the expectations of a Western academic institution and their existing research practices. Findings suggest that students demonstrating high perceived behavioural control often align strongly with institutional norms, particularly in evaluating sources and research strategies. However, many students display a hybrid approach, combining pre-university habits with newly acquired academic practices. The study contributes to understanding how students develop research intentions and behaviours in their early university experience, offering insights for targeted information literacy support.
高等教育中信息素养的发展需要理解学生如何形成他们的研究行为。这在跨国环境中很重要,因为学生们对学术实践有着不同的期望。本研究以计划行为理论(Theory of Planned behavior, TPB)为理论视角,分析了一所英国大学在阿联酋分校的一年级本科生的信息寻求行为意向。数据来自9个学科的151名一年级本科生,他们描述了他们打算如何为他们的作业找到、使用和管理信息。完善的框架与态度、主观规范和感知行为控制的TPB结构一起使用,以调查学生的研究方法。数据经历了一个反射过程,揭示了学生如何在西方学术机构的期望和他们现有的研究实践之间导航的模式。研究结果表明,表现出高度感知行为控制的学生通常与机构规范高度一致,特别是在评估资源和研究策略方面。然而,许多学生表现出一种混合的方式,将大学前的习惯与新获得的学术实践结合起来。该研究有助于理解学生在大学早期如何发展研究意图和行为,为有针对性的信息素养支持提供见解。
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引用次数: 0
Meeting the digital literacy education needs of college students: A two-stage study in China 满足大学生数字素养教育需求:中国的两阶段研究
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-11 DOI: 10.1016/j.acalib.2025.103084
Meng Wang , Chuanliang Zeng , Lei Xu , Honglei Sun
To identify what specific pedagogical and infrastructural components college students need in digital literacy education and to what extent they require these components, as well as to reveal how these components can be integrated into diverse configurations to enhance students' perceived digital literacy levels, we conducted a two-stage study. In the first stage, inspired by DigComp 2.2 digital literacy framework, we established a model of digital literacy education components for college students and then applied the Kano model to categorize 23 types of components of digital literacy education needs of college students into four categories: “Must-be,” “One-dimensional,” “Attractive,” and “Indifferent.” In the second stage, we employed the Fuzzy Set Qualitative Comparative Analysis (fsQCA) method to validate the findings from the first stage and explore how different configurations of digital literacy components impact the improvement of college students' digital literacy. We identified three key configurations: “management-service-driven,” “multi-dimensional collaboration,” and “facility-service-driven.” These configurations consider curriculum design, support management, space facilities, diversified services, and the absence of extracurricular activities as core conditions. Finally, this study proposed strategic recommendations that support the enhancement and optimization of digital literacy education in higher education settings. This study yields both theoretical and practical implications.
为了确定大学生在数字素养教育中需要哪些具体的教学和基础设施组件,以及他们对这些组件的需求程度,并揭示如何将这些组件整合到不同的配置中以提高学生的感知数字素养水平,我们进行了一项两阶段的研究。第一阶段,受DigComp 2.2数字素养框架的启发,我们建立了大学生数字素养教育组件模型,然后运用Kano模型将大学生数字素养教育需求的23类组件分为“必须”、“一维”、“吸引”和“冷漠”四类。第二阶段,我们采用模糊集定性比较分析(fsQCA)方法对第一阶段的研究结果进行验证,探讨不同数字素养成分配置对大学生数字素养提升的影响。我们确定了三个关键配置:“管理-服务驱动”、“多维协作”和“设施-服务驱动”。这些配置以课程设计、支持管理、空间设施、多样化服务、缺乏课外活动为核心条件。最后,本研究提出了支持高等教育环境中数字素养教育的加强和优化的战略建议。本研究具有理论和实践意义。
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引用次数: 0
University students' perceptions on how generative artificial intelligence shape learning and research practices: A case study in Hong Kong 大学生对生成式人工智能如何影响学习和研究实践的看法:香港个案研究
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-10 DOI: 10.1016/j.acalib.2025.103082
Renee Sze Kei Yeung , Ruwen Tian , Dickson K.W. Chiu , Samuel Ping-Man Choi
The launch of chat-based Generative Artificial Intelligence (GenAI) in November 2022 has garnered significant attention and adoption across various sectors, particularly the academic community. Considering the potential transformative impact of GenAI on university students' learning and research practices, this research examines the patterns of use, perceived benefits, and drawbacks of GenAI among undergraduates and postgraduates at universities in Hong Kong. This research employs the 5E instructional model to systematically investigate the effectiveness of GenAI tools in supporting learning and research among local university students. The 170 valid responses revealed generally positive perceptions of the benefits of using GenAI in learning and research-related activities. However, they also acknowledged its potential drawbacks on ethical issues such as plagiarism and academic dishonesty. In addition, respondents agreed that GenAI could effectively support their learning and research activities despite concerns about potential skill deficits, such as diminished critical thinking and analytical abilities caused by the excessive use of GenAI. These findings highlight the increasingly critical role that academic communities like libraries could play in promoting ethical, effective, and literate use of GenAI technologies through targeted training, tool curation, and research support services.
基于聊天的生成人工智能(GenAI)于2022年11月推出,引起了各个部门的广泛关注和采用,尤其是学术界。考虑到GenAI对大学生学习和研究实践的潜在变革性影响,本研究调查了香港大学本科生和研究生使用GenAI的模式、感知到的好处和缺点。本研究采用5E教学模式,系统调查GenAI工具在支持本地大学生学习和研究方面的有效性。170份有效回复显示,人们普遍认为在学习和研究相关活动中使用GenAI的好处是积极的。然而,他们也承认它在伦理问题上的潜在缺陷,比如抄袭和学术不诚实。此外,受访者同意GenAI可以有效地支持他们的学习和研究活动,尽管他们担心过度使用GenAI会导致潜在的技能缺陷,例如批判性思维和分析能力的减弱。这些发现突出表明,图书馆等学术团体可以通过有针对性的培训、工具管理和研究支持服务,在促进伦理、有效和有文化地使用GenAI技术方面发挥越来越重要的作用。
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引用次数: 0
Artificial Intelligence adoption, perceptions, and ethical literacy among Arab academic librarians: A survey 人工智能的采用、认知和阿拉伯学术图书馆员的道德素养:一项调查
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-10 DOI: 10.1016/j.acalib.2025.103083
Amany M. Elsayed , Majed Mohammed Abusharhah
The study explored how Arab academic libraries are adopting artificial intelligence (AI) and examined the awareness of AI ethical considerations from the perspectives of Arab academic librarians. It utilized a survey-based approach, employing a snowball sampling technique across 48 academic libraries in 17 Arab countries. The research instrument was a web-based questionnaire, which received responses from a total of 272 participants.
The findings revealed that 37.5 % of respondents indicated that their libraries use AI, with cataloging and generating metadata being the most common applications used by 43 % of libraries. The study highlighted several challenges to AI adoption in Arab academic libraries, including a lack of necessary infrastructure and staff training. Moreover, about 81 % of Arab academic librarians believed that intellectual property and copyright are the most important ethical considerations regarding AI. However, only 12% of participants reported having encountered ethical issues related to AI use in their library work. The results indicated that the primary actions taken by Arab academic libraries were offering face-to-face or online seminars and workshops on AI ethics, as well as providing ethical considerations and resources related to academic integrity through their websites. The study recommended that Arab academic libraries organize appropriate training programs to improve AI literacy among staff, develop the necessary infrastructure for AI adoption, and prepare relevant policy documents to guide the ethical use of AI technologies.
该研究探讨了阿拉伯学术图书馆如何采用人工智能(AI),并从阿拉伯学术图书馆馆员的角度考察了人工智能伦理考虑的意识。它采用基于调查的方法,在17个阿拉伯国家的48个学术图书馆采用滚雪球抽样技术。研究工具是一份基于网络的问卷,共收到272名参与者的回复。调查结果显示,37.5%的受访者表示他们的图书馆使用了人工智能,其中编目和生成元数据是43%的图书馆最常用的应用程序。该研究强调了阿拉伯学术图书馆采用人工智能面临的几个挑战,包括缺乏必要的基础设施和员工培训。此外,约81%的阿拉伯学术图书馆员认为,知识产权和版权是人工智能最重要的道德考虑因素。然而,只有12%的参与者报告说他们在图书馆工作中遇到了与人工智能使用相关的道德问题。结果表明,阿拉伯学术图书馆采取的主要行动是提供关于人工智能伦理的面对面或在线研讨会和讲习班,并通过其网站提供与学术诚信相关的道德考虑和资源。该研究建议阿拉伯学术图书馆组织适当的培训计划,以提高员工的人工智能素养,为人工智能的采用开发必要的基础设施,并准备相关的政策文件,以指导人工智能技术的道德使用。
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引用次数: 0
The role of the academic librarian in online courses: Student perspectives at a state flagship university 在线课程中学术图书管理员的角色:州立旗舰大学的学生视角
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-09 DOI: 10.1016/j.acalib.2025.103087
Jennifer Elaine Steele
The current study seeks to utilize an online survey of students at Louisiana State University regarding the use of librarians in online courses. Survey questions focused on what library services are currently being provided for online students, what strategies for incorporating librarians into online courses have been utilized, and gathered perspectives from students in order to better establish best practices for providing the growing number of online students with the library services they need.
当前的研究旨在利用路易斯安那州立大学学生关于在线课程中图书管理员使用情况的在线调查。调查问题集中在图书馆目前为在线学生提供的服务,将图书馆员纳入在线课程的策略,以及收集学生的观点,以便更好地建立最佳实践,为越来越多的在线学生提供他们所需的图书馆服务。
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引用次数: 0
The power of inclusive practices in academic libraries for LGBTQIA+ communities 学术图书馆对LGBTQIA+社区的包容性实践的力量
IF 2.5 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-06-04 DOI: 10.1016/j.acalib.2025.103086
Vanessa Kitzie, Caroline Crouse
This research investigates the experiences of LGBTQIA+ academic library patrons with reference librarians and other staff to identify strategies for improving services and communication. Through qualitative interviews with ten LGBTQIA+ students at a Southeastern university, findings highlight positive and negative interactions with library staff, focusing on factors such as body language, language use, and implicit biases. The research identifies key barriers, including outdated cataloging practices, limited visible LGBTQIA+ support, and discomfort in approaching staff. It emphasizes the importance of proactive librarian engagement through inclusive language, cultural humility training, and outreach to LGBTQIA+ student organizations. Participants recommend libraries host relevant events, expand LGBTQIA+-focused resources, and improve structural processes like name change procedures. Findings addresses critical research gaps, such as the limited exploration of LGBTQIA+ students' experiences in academic libraries and the absence of detailed analyses of librarian behaviors reflecting cultural humility. By investigating these gaps, findings contribute to understanding how librarian-patron dynamics, including power imbalances, influence students' comfort and access to resources. Findings conclude that fostering inclusive practices and positive librarian-student relationships is vital for reducing information barriers and enhancing the library experience for LGBTQIA+ patrons.
本研究调查LGBTQIA+学术图书馆顾客与参考馆员和其他工作人员的体验,以确定改善服务和沟通的策略。通过对东南一所大学的10名LGBTQIA+学生进行定性访谈,研究结果突出了与图书馆工作人员的积极和消极互动,重点关注肢体语言、语言使用和内隐偏见等因素。该研究确定了主要障碍,包括过时的编目做法、对LGBTQIA+的明显支持有限,以及在接近工作人员时感到不舒服。它强调了图书馆员通过包容性语言、文化谦逊培训和拓展LGBTQIA+学生组织积极参与的重要性。参与者建议图书馆举办相关活动,扩展LGBTQIA+关注的资源,并改进名称更改程序等结构性流程。研究结果解决了关键的研究空白,例如对LGBTQIA+学生在学术图书馆的经历的有限探索,以及缺乏对反映文化谦逊的图书管理员行为的详细分析。通过调查这些差距,研究结果有助于理解图书馆员与赞助人之间的动态关系,包括权力失衡,如何影响学生的舒适度和对资源的获取。研究结果表明,促进包容性实践和积极的图书馆员与学生关系对于减少信息障碍和增强LGBTQIA+读者的图书馆体验至关重要。
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引用次数: 0
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Journal of Academic Librarianship
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