Pub Date : 2023-01-02DOI: 10.1080/10548408.2023.2199767
Chunhong Li, Lingfei Deng, Rob Law
ABSTRACT With the rapid development of sharing economy, meal-sharing platforms are dedicated to expanding their influence and inclined to cooperate with online travel agencies (OTAs). The consequences of such an action remain unclear. Based on expectation disconfirmation theory (EDT) and dataset from EatWith, this study conducted empirical analyses with a difference-in-differences (DID) research design. The results suggest that the meal-sharing platform’s integration into an OTA brings more tourists to hosts at the cost of ratings decrease. This study underscored the double-blade effect of platform integration that the hosts, platform managers, and industry required attention and need to balance in practice.
{"title":"Double blades: does a sharing platform benefit from integration to a popular OTA platform?","authors":"Chunhong Li, Lingfei Deng, Rob Law","doi":"10.1080/10548408.2023.2199767","DOIUrl":"https://doi.org/10.1080/10548408.2023.2199767","url":null,"abstract":"ABSTRACT With the rapid development of sharing economy, meal-sharing platforms are dedicated to expanding their influence and inclined to cooperate with online travel agencies (OTAs). The consequences of such an action remain unclear. Based on expectation disconfirmation theory (EDT) and dataset from EatWith, this study conducted empirical analyses with a difference-in-differences (DID) research design. The results suggest that the meal-sharing platform’s integration into an OTA brings more tourists to hosts at the cost of ratings decrease. This study underscored the double-blade effect of platform integration that the hosts, platform managers, and industry required attention and need to balance in practice.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"40 1","pages":"1 - 20"},"PeriodicalIF":7.2,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42035836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1080/10548408.2023.2199773
Sheng-Hshiung Tsaur, Cheng-Hsien Tsai
ABSTRACT Bleisure travel is a new type of travel, and bleisure travel experience has become an emerging topic worthy of investigation. However, studies on bleisure travel have mostly employed a qualitative research approach. We accordingly executed our research to develop – through a rigorous process – a bleisure travel experience scale with validity and reliability for assessing the bleisure travel experiences of business travelers. The validity and reliability of the scale, comprising 28 items in 6 dimensions, was proven. This paper details our findings’ theoretical and practical implications and outlines possible directions for future research.
{"title":"Bleisure travel experience: Scale development and validation","authors":"Sheng-Hshiung Tsaur, Cheng-Hsien Tsai","doi":"10.1080/10548408.2023.2199773","DOIUrl":"https://doi.org/10.1080/10548408.2023.2199773","url":null,"abstract":"ABSTRACT Bleisure travel is a new type of travel, and bleisure travel experience has become an emerging topic worthy of investigation. However, studies on bleisure travel have mostly employed a qualitative research approach. We accordingly executed our research to develop – through a rigorous process – a bleisure travel experience scale with validity and reliability for assessing the bleisure travel experiences of business travelers. The validity and reliability of the scale, comprising 28 items in 6 dimensions, was proven. This paper details our findings’ theoretical and practical implications and outlines possible directions for future research.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"40 1","pages":"21 - 37"},"PeriodicalIF":7.2,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46939345","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1080/10548408.2023.2215268
V. Tung, S. Tse
ABSTRACT This study presents a framework that captures the patterns amongst the four different dimensions of customers’ brand experiences with robotics by connecting tourism and hospitality research with the humanities literature on micro-stories. By analyzing narratives on an emerging social platform, the study shows that behavioral and cognitive experiences could elicit affective experiences that act as an interface before sensory experiences. The framework presented in this study provides implications into how the different dimensions of brand experiences could influence the marketing strategies of hotels with robotics.
{"title":"A patterns perspective of customers’ brand experiences with robotics in hospitality","authors":"V. Tung, S. Tse","doi":"10.1080/10548408.2023.2215268","DOIUrl":"https://doi.org/10.1080/10548408.2023.2215268","url":null,"abstract":"ABSTRACT This study presents a framework that captures the patterns amongst the four different dimensions of customers’ brand experiences with robotics by connecting tourism and hospitality research with the humanities literature on micro-stories. By analyzing narratives on an emerging social platform, the study shows that behavioral and cognitive experiences could elicit affective experiences that act as an interface before sensory experiences. The framework presented in this study provides implications into how the different dimensions of brand experiences could influence the marketing strategies of hotels with robotics.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"40 1","pages":"75 - 89"},"PeriodicalIF":7.2,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44213863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1080/10548408.2023.2215251
Nripendra Singh, Jongsik Yu, Haywantee Ramkissoon, M. Amponsah, Heesup Han
ABSTRACT This study uncovers the complex inter-relations among natural environmental quality as nature-based solutions (NBS), emotional well-being, mental health, and life satisfaction in state park travelers’ behavioral intention formation. This research also explores the moderating influence of national culture. A quantitative approach was made by using the data collected from three distinct cultures (India, the United States, and Korea). The proposed theoretical framework contained a sufficient prediction power for intention. A vital role of study variables in life satisfaction and intention generation was evident. National culture moderates the relationship among constructs in India and Korea but not in the US.
{"title":"Nature-based solution for state park travelers’ self-rated mental health, emotional well-being, and life satisfaction: impact of national culture","authors":"Nripendra Singh, Jongsik Yu, Haywantee Ramkissoon, M. Amponsah, Heesup Han","doi":"10.1080/10548408.2023.2215251","DOIUrl":"https://doi.org/10.1080/10548408.2023.2215251","url":null,"abstract":"ABSTRACT This study uncovers the complex inter-relations among natural environmental quality as nature-based solutions (NBS), emotional well-being, mental health, and life satisfaction in state park travelers’ behavioral intention formation. This research also explores the moderating influence of national culture. A quantitative approach was made by using the data collected from three distinct cultures (India, the United States, and Korea). The proposed theoretical framework contained a sufficient prediction power for intention. A vital role of study variables in life satisfaction and intention generation was evident. National culture moderates the relationship among constructs in India and Korea but not in the US.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"40 1","pages":"55 - 74"},"PeriodicalIF":7.2,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49163183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-22DOI: 10.1080/10548408.2023.2184444
N. Tsang, Alice Gong, W. Au
ABSTRACT Drawing on construal level theory, this study aims to examine the effects of construal level (high vs. low) and benefit type (self-benefit vs. other-benefit) on tourists’ purchase intention regarding main (package tour) and supporting (homestay) rural tourism products. Utilizing a mixed between-/within-group methodology with a 2 × 2 scenario-based experimental design, the analysis of 352 survey responses revealed that a message describing self-benefit with low construal outperformed other messages in two temporal scenarios (long vs. short distance). These results enrich our understanding of rural tourism promotion, laying theoretical foundations for future studies and providing practical implications for the tourism industry.
{"title":"Rural tourism product promotion: a comparison of message framing techniques","authors":"N. Tsang, Alice Gong, W. Au","doi":"10.1080/10548408.2023.2184444","DOIUrl":"https://doi.org/10.1080/10548408.2023.2184444","url":null,"abstract":"ABSTRACT Drawing on construal level theory, this study aims to examine the effects of construal level (high vs. low) and benefit type (self-benefit vs. other-benefit) on tourists’ purchase intention regarding main (package tour) and supporting (homestay) rural tourism products. Utilizing a mixed between-/within-group methodology with a 2 × 2 scenario-based experimental design, the analysis of 352 survey responses revealed that a message describing self-benefit with low construal outperformed other messages in two temporal scenarios (long vs. short distance). These results enrich our understanding of rural tourism promotion, laying theoretical foundations for future studies and providing practical implications for the tourism industry.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"41 5","pages":"609 - 622"},"PeriodicalIF":7.2,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41286727","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-22DOI: 10.1080/10548408.2023.2184443
Guoquan Wang, Lianping Ren, H. Qiu, Yanbo Yao
ABSTRACT Although pursuing health and restoration has become a salient motivation for contemporary tourists, the transformative process of how health-seeking tourists achieve restoration in wellness tourism destinations remains unclear. Grounded in goal systems theory and cognitive appraisal theory, this study investigated wellness tourists’ recovery-acquisition process. Through analyses of 390 on-site survey questionnaires collected in Dujiangyan, China, the result revealed health goal salience significantly predicted perceived destination restorative qualities and tourist engagement. Besides, perceived destination restorative qualities positively influenced tourist engagement, and together, these two constructs exerted a positive impact on recovery perceptions. Additionally, resource uniqueness perception further enhanced such impact.
{"title":"Salient health goal, salient restoration? A transformative model of wellness tourism","authors":"Guoquan Wang, Lianping Ren, H. Qiu, Yanbo Yao","doi":"10.1080/10548408.2023.2184443","DOIUrl":"https://doi.org/10.1080/10548408.2023.2184443","url":null,"abstract":"ABSTRACT Although pursuing health and restoration has become a salient motivation for contemporary tourists, the transformative process of how health-seeking tourists achieve restoration in wellness tourism destinations remains unclear. Grounded in goal systems theory and cognitive appraisal theory, this study investigated wellness tourists’ recovery-acquisition process. Through analyses of 390 on-site survey questionnaires collected in Dujiangyan, China, the result revealed health goal salience significantly predicted perceived destination restorative qualities and tourist engagement. Besides, perceived destination restorative qualities positively influenced tourist engagement, and together, these two constructs exerted a positive impact on recovery perceptions. Additionally, resource uniqueness perception further enhanced such impact.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"39 1","pages":"591 - 608"},"PeriodicalIF":7.2,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46594512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-22DOI: 10.1080/10548408.2023.2184445
Rachel Yuen May Yong, Bee‐Lia Chua, Heesup Han, Bona Kim
ABSTRACT Gastronomy tourism is a critical driver of regional economic development and socio-cultural renaissance. It has been advocated as part of the tourism recovery initiatives in regards to boosting the worldwide economy in the wake of the COVID-19 pandemic. Using the preferred reporting items for systematic reviews and meta-analyses (PRISMA) protocol, 397 empirical articles from leading hospitality and tourism journals were systematically examined. This review brought attention to significant developments by using a combination of descriptive analysis, conceptual framework, and topic modeling. Several salient literature gaps and future research directions were amalgamated by utilizing the theory, context, characteristics, and methodology (TCCM) framework.
{"title":"Taste your way across the globe: a systematic review of gastronomy tourism literature (2000-2021)","authors":"Rachel Yuen May Yong, Bee‐Lia Chua, Heesup Han, Bona Kim","doi":"10.1080/10548408.2023.2184445","DOIUrl":"https://doi.org/10.1080/10548408.2023.2184445","url":null,"abstract":"ABSTRACT Gastronomy tourism is a critical driver of regional economic development and socio-cultural renaissance. It has been advocated as part of the tourism recovery initiatives in regards to boosting the worldwide economy in the wake of the COVID-19 pandemic. Using the preferred reporting items for systematic reviews and meta-analyses (PRISMA) protocol, 397 empirical articles from leading hospitality and tourism journals were systematically examined. This review brought attention to significant developments by using a combination of descriptive analysis, conceptual framework, and topic modeling. Several salient literature gaps and future research directions were amalgamated by utilizing the theory, context, characteristics, and methodology (TCCM) framework.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"39 1","pages":"623 - 650"},"PeriodicalIF":7.2,"publicationDate":"2022-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43412574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-24DOI: 10.1080/10548408.2022.2162657
Lanji Quan, J. Kim, Heesup Han
ABSTRACT The aim of this study is to analyze the behavior of consumers by exploring the attributes of green hotel selection through a qualitative and quantitative method. The effect of green hotel selection attributes on emotional well-being and the effect of emotional well-being on willingness to revisit green hotels were also investigated. To specifically discover the performance and customer evaluation of green hotel attributes, importance-performance analysis (IPA) was performed, which also assessed them by gender and educational background. Finally, we discussed the theoretical implications and managerial implications that are worthy of consideration.
{"title":"Customer views on comprehensive green hotel selection attributes and analysis of importance-performance","authors":"Lanji Quan, J. Kim, Heesup Han","doi":"10.1080/10548408.2022.2162657","DOIUrl":"https://doi.org/10.1080/10548408.2022.2162657","url":null,"abstract":"ABSTRACT The aim of this study is to analyze the behavior of consumers by exploring the attributes of green hotel selection through a qualitative and quantitative method. The effect of green hotel selection attributes on emotional well-being and the effect of emotional well-being on willingness to revisit green hotels were also investigated. To specifically discover the performance and customer evaluation of green hotel attributes, importance-performance analysis (IPA) was performed, which also assessed them by gender and educational background. Finally, we discussed the theoretical implications and managerial implications that are worthy of consideration.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"39 1","pages":"535 - 554"},"PeriodicalIF":7.2,"publicationDate":"2022-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46675682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-24DOI: 10.1080/10548408.2022.2162659
Linxiang Lv, Minxue Huang, Dawei Guan, Kairui Yang
ABSTRACT As social actors, artificial intelligence (AI) devices are used in tourism. However, it’s challenging for enterprises to choose recoveries for their service failures. To fill this gap, we divide these service failures from the perspective of consumers’ basic psychological needs: being rejected and being ignored due to AI lacking flexibility and common sense. Based on the Need-Threat model and three experiments, we find that chatbots express gratitude (vs. apology) will be more likely to gain consumers’ forgiveness if service failures of AI devices are being rejected (vs. being ignored); this main effect is mediated by relational needs (vs. efficacy needs).
{"title":"Apology or gratitude? The effect of communication recovery strategies for service failures of AI devices","authors":"Linxiang Lv, Minxue Huang, Dawei Guan, Kairui Yang","doi":"10.1080/10548408.2022.2162659","DOIUrl":"https://doi.org/10.1080/10548408.2022.2162659","url":null,"abstract":"ABSTRACT As social actors, artificial intelligence (AI) devices are used in tourism. However, it’s challenging for enterprises to choose recoveries for their service failures. To fill this gap, we divide these service failures from the perspective of consumers’ basic psychological needs: being rejected and being ignored due to AI lacking flexibility and common sense. Based on the Need-Threat model and three experiments, we find that chatbots express gratitude (vs. apology) will be more likely to gain consumers’ forgiveness if service failures of AI devices are being rejected (vs. being ignored); this main effect is mediated by relational needs (vs. efficacy needs).","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"39 1","pages":"570 - 587"},"PeriodicalIF":7.2,"publicationDate":"2022-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48449495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-07-24DOI: 10.1080/10548408.2022.2162658
Zachary A. Russell, B. B. Boley, K. Woosnam, W. K. Campbell
ABSTRACT With social media increasing the ability of tourists to conspicuously consume travel experiences, tourism marketers need tools to better understand the motivations behind why tourist post travel pictures for status. This paper uses Optimal Distinctiveness Theory to develop the Conspicuous Consumption Posting Scale (CCPS). Results demonstrate the construct validity of the scale with four unique motivations for posting travel pictures for status: pure conspicuous consumption focused on the desire to signal wealth, bandwagon motivations focused on using travel photography to fit in, and snob motivations focused on using travel photography and travel destinations to stand out from one’s peers.
{"title":"Motivations behind posting travel pictures for status: developing and testing the Conspicuous Consumption Posting Scale (CCPS)","authors":"Zachary A. Russell, B. B. Boley, K. Woosnam, W. K. Campbell","doi":"10.1080/10548408.2022.2162658","DOIUrl":"https://doi.org/10.1080/10548408.2022.2162658","url":null,"abstract":"ABSTRACT With social media increasing the ability of tourists to conspicuously consume travel experiences, tourism marketers need tools to better understand the motivations behind why tourist post travel pictures for status. This paper uses Optimal Distinctiveness Theory to develop the Conspicuous Consumption Posting Scale (CCPS). Results demonstrate the construct validity of the scale with four unique motivations for posting travel pictures for status: pure conspicuous consumption focused on the desire to signal wealth, bandwagon motivations focused on using travel photography to fit in, and snob motivations focused on using travel photography and travel destinations to stand out from one’s peers.","PeriodicalId":48309,"journal":{"name":"Journal of Travel & Tourism Marketing","volume":"39 1","pages":"555 - 569"},"PeriodicalIF":7.2,"publicationDate":"2022-07-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47591777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：