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Sustainable development goals and quality practices: a winning combination for customer loyalty in ride-hailing companies 可持续发展目标和质量实践:网约车公司客户忠诚度的制胜组合
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-07-05 DOI: 10.1080/19427867.2023.2233213
A. Boar, Ramon Bastida, F. Marimon
ABSTRACT Sustainable development goals (SDGs) are both a guide for growing more sustainably and a useful tool for engaging in corporate social responsibility (CSR) that can boost sustainable economic models. Hence, in this paper, we shed light on how companies’ application of SDG practices affects perceived quality (PQ) and consumer loyalty based on the resource-advantage theory of competition (RAT). Exploratory analysis was used to create a scale of SDG practices, which was confirmed through confirmatory analysis. Structural equation modeling was used to analyze the mediation between the constructs. Our findings indicate that PQ mediates the relationship between SDG practices and loyalty, confirming a previous result on CSR. Hence, PQ retains paramount importance; only through PQ can SDG practices affect loyalty. We also propose the theoretical foundations for conceptualizing SDG practices among ride-hailing companies and empirically demonstrate the mediation effect of PQ.
摘要可持续发展目标既是更可持续发展的指南,也是参与企业社会责任的有用工具,可以促进可持续经济模式。因此,在本文中,我们基于竞争资源优势理论(RAT),阐明了企业对可持续发展目标实践的应用如何影响感知质量(PQ)和消费者忠诚度。探索性分析用于创建可持续发展目标实践量表,并通过验证性分析得到证实。结构方程建模用于分析结构之间的中介作用。我们的研究结果表明,PQ介导了可持续发展目标实践和忠诚度之间的关系,证实了之前关于企业社会责任的结果。因此,PQ仍然具有至高无上的重要性;只有通过PQ,SDG实践才能影响忠诚度。我们还提出了在叫车公司中概念化SDG实践的理论基础,并实证证明了PQ的中介作用。
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引用次数: 0
Characterizing lane changing behavior and identifying extreme lane changing traits 表征变道行为并识别极端变道特征
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2066856
Ishtiak Ahmed , Alan F. Karr , Nagui M. Rouphail , R. Thomas Chase , Shams Tanvir

This study characterizes lane changing behavior of drivers under differing congestion levels and identifies extreme lane changing traits using high-resolution trajectory data. Total lane change frequency exhibited a reciprocal relationship with congestion level, but the distribution of lane change per vehicle remained unchanged as congestion increased. On average, the speed of trajectories increased by 5.4 ft/s after changing a lane. However, this gain significantly diminished as congestion worsened. Further, the average speed of lane changing vehicles was 3.9 ft/s higher than those that executed no lane changes. Two metrics were employed to identify extreme lane changing behavior: critical time-to-line-crossing (TLCc) and lane changes per unit distance. The lowest 1% TLCc varied between 0.71–1.57 seconds. The highest 1% of lane change rates for all lane changing vehicles was 2.5 lane changes per 1,000 ft traveled. Interestingly, no drivers in thisdataset had both excessive lane changes and lane changes with low TLCc.

本研究利用高分辨率轨迹数据分析了不同拥堵水平下驾驶员的变道行为,并识别了极端变道特征。总变道频率与拥堵程度呈反比关系,但随着拥堵程度的增加,每辆车变道频率的分布保持不变。平均而言,在改变车道后,轨迹速度增加了5.4英尺/秒。然而,随着拥塞的恶化,这一增益显著降低。此外,变道车辆的平均速度比不变道车辆高3.9英尺/秒。两个指标用于识别极端变道行为:临界过线时间(TLCc)和单位距离变道量。最低1% TLCc在0.71-1.57秒之间变化。在所有变道车辆中,变道率最高的1%是每行驶1000英尺2.5变道。有趣的是,在这个数据集中,没有司机同时有过多的变道和低TLCc的变道。
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引用次数: 7
Home health care and dialysis routing with electric vehicles and private and public charging stations 电动汽车、私人和公共充电站的家庭医疗保健和透析路线
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2057899
Mehmet Erdem , Çağrı Koç

This paper studies a joint multi-depot home health care and dialysis problem of routing and scheduling decisions of health specialists. The fleet consists of electric vehicles, which use both public and private charging stations. We formulate the problem as a mixed integer linear programming model. We describe a hybrid adaptive large neighborhood search (ALNS) algorithm, which integrates construction heuristic to generate initial solution and local search procedure based on variable neighborhood descent. The hybrid ALNS successfully combines existing heuristic mechanisms and introduces several new problem-specific procedures to effectively handle the complex structure of the problem. We conduct experiments on realistic benchmark instances to investigate various problem specifications, such as constructed teams, usage rate of fast and super-fast charging technologies, and public and private charging options. We analyze the performance of the hybrid ALNS and its mechanisms. The algorithm obtained good quality results on the complex optimization problem.

摘要本文研究了一个多站点家庭医疗和透析联合问题,该问题涉及卫生专家的路线和调度决策。车队由电动汽车组成,既使用公共充电站,也使用私人充电站。我们把这个问题表述为一个混合整数线性规划模型。我们描述了一种混合自适应大邻域搜索(ALNS)算法,该算法结合了构造启发式生成初始解和基于可变邻域下降的局部搜索过程。混合ALNS成功地结合了现有的启发式机制,并引入了几个新的特定于问题的过程,以有效地处理问题的复杂结构。我们在现实的基准实例上进行了实验,以研究各种问题规范,如构建的团队、快速和超快充电技术的使用率以及公共和私人充电选项。我们分析了混合ALNS的性能及其机制。该算法在复杂的优化问题上获得了良好的结果。
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引用次数: 3
Structure and robustness of China’s railway transport network 中国铁路运输网络的结构和稳健性
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2053280
Zhongling Xin , Fangqu Niu

Railway is a fundamental transportation mode for medium and long-distance travel in China. China’s railway transport network (CRTN) has become increasingly complex. Clarifying the structure of the CRTN and its robustness to failures is important for ensuring safe operations. This paper uses train schedule data to construct a railway physical network (RPN) and a train service network (TSN), and proposes a method to simulate the CRTN change processes under different attack strategies, clarify its robustness, and identify its backbone. The results show: First, the RPN is a typical scale-free and small-world network, while the TSN presents a complex hierarchical structure; Second, the RPN is robust to random attacks but vulnerable to targeted attacks, and attacks based on the betweenness centrality as evaluated in the RPN is the most effective mode; Third, the backbone network consists 62 cities including Beijing, Tianjin, and Shijiazhuang.

摘要铁路是中国中长途旅行的基本交通方式。中国的铁路运输网络(CRTN)已经变得越来越复杂。澄清CRTN的结构及其对故障的鲁棒性对于确保安全运行非常重要。本文利用列车时刻表数据构建了铁路物理网络(RPN)和列车服务网络(TSN),并提出了一种模拟不同攻击策略下CRTN变化过程的方法,阐明了其鲁棒性,并识别了其骨干网。研究结果表明:RPN是一个典型的无标度小世界网络,而TSN呈现复杂的层次结构;其次,RPN对随机攻击是鲁棒的,但容易受到有针对性的攻击,并且基于RPN中评估的介数中心性的攻击是最有效的模式;第三,骨干网由北京、天津、石家庄等62个城市组成。
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引用次数: 1
Factors influencing crowdsourcing riders’ satisfaction based on online comments on real-time logistics platform 基于实时物流平台在线评论的众包骑手满意度影响因素
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2052643
Yi Zhang , Xiaomin Shi , Zalia Abdul-Hamid , Dan Li , Xinle Zhang , Zhiyuan Shen

Real-time logistics (RTL), which is mainly organized by crowdsourcing, has grown rapidly in recent years. Crowdsourcing riders are the main undertakers of RTL. This paper uses crowdsourcing riders’ online comments as data sources, and uses text mining techniques such as sentiment analysis and Latent Dirichlet Allocation (LDA) topic modeling to analyze the factors that bring satisfaction and dissatisfaction to riders. The research results show that in addition to basic income, riders expect the platform to provide them with better services, skills training and safety insurance before work can bring satisfaction to riders. The lack of timely information feedback on the current platform and inaccurate order matching are the reasons for the dissatisfaction of riders. Research also shows that riders can easily gain a sense of accomplishment to help others in the process of completing RTL distribution. Interactions with merchants and customers will also affect riders’ satisfaction.

摘要近年来,以众包方式为主的实时物流发展迅速。众包骑手是RTL的主要承担者。本文以众包骑手的在线评论为数据源,运用情感分析和潜在狄利克雷分配(LDA)主题建模等文本挖掘技术,分析给骑手带来满意和不满的因素。研究结果表明,除了基本收入外,骑手们还希望平台在工作前为他们提供更好的服务、技能培训和安全保险,从而给骑手带来满足感。当前平台信息反馈不及时、订单匹配不准确是骑手不满的原因。研究还表明,骑手在完成RTL分发的过程中,可以很容易地获得帮助他人的成就感。与商家和客户的互动也会影响骑手的满意度。
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引用次数: 5
Emerging trends and influential outsiders of transportation science 交通科学的新兴趋势和有影响力的局外人
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2057397
Milad Haghani , Michiel C.J. Bliemer

Fifty years of evolution of transportation research is revisited based on bibliometric indicators of nearly 50,000 articles, the collective publication of all transportation journals. A multitude of objective indicators all consistently determined four major divisions in the field: (i) network analysis and traffic flow, (ii) economics of transportation and logistics, (iii) travel behaviour, and (iv) road safety. Trending themes of research within the abovementioned divisions respectively are: (i) macroscopic fundamental diagram and public transport network design, (ii) nil (no distinct trending topic), (iii) land-use, active transportation, residential self-selection, travel experience/satisfaction, social exclusion and transport/spatial equity, and (iv) statistical modelling of road accidents. Furthermore, clusters of research related to topics of (a) shared mobility, (b) electric mobility, and (c) autonomous mobility constitute trending topics that are each a cross between multiple divisions of the field. These outcomes document major directions to which the transportation research is headed. Additional outcome is determination of influential outsiders, seminal articles published by non-transportation journals that have proven instrumental in the development of transportation science.

摘要基于近50000篇文章的文献计量指标,回顾了交通运输研究50年的发展历程,这些文章是所有交通运输期刊的集体出版物。许多客观指标一致确定了该领域的四个主要部门:(一)网络分析和交通流,(二)运输和物流经济,(三)出行行为,以及(四)道路安全。上述部门内的研究趋势主题分别为:(i)宏观基础图和公共交通网络设计,(ii)零(没有明显的趋势主题),(iii)土地使用、主动交通、住宅自选、出行体验/满意度、社会排斥和交通/空间公平,以及(iv)道路事故的统计建模。此外,与(a)共享移动性、(b)电动移动性和(c)自主移动性主题相关的研究集群构成了趋势性主题,每个主题都是该领域多个部门之间的交叉。这些成果记录了交通研究的主要方向。另一个结果是确定了有影响力的局外人,非交通杂志发表的开创性文章对交通科学的发展起到了重要作用。
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引用次数: 8
Investigating the role of green transport, environmental taxes and expenditures in mitigating the transport CO2 emissions 调查绿色交通、环境税和支出在减少交通二氧化碳排放方面的作用
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-06-01 DOI: 10.1080/19427867.2022.2065592
Zahid Hussain , Muhammad Kaleem Khan , Zhiqing Xia

Transportation sector is considered a major contributor to the release of the carbon emissions in the atmosphere. The present research explores the effect of traffic, environmental taxes and expenditures on transport-related carbon emissions. We apply a cross-sectional autoregressive distributed lags estimator for short- and long-run estimates by using panel data for 35 OECD countries. We demonstrate traffic increase transport-related carbon emissions by 14.65% on average. Transport-related carbon emissions will rise by 1.5% over the near term as a result of the combined effect rail and road-vehicles, and energy consumption. Environmental expenditures and green transportation, on the other hand, will cut transportation emissions by 21.7% and 45.20% in the short and long runs, respectively. Furthermore, the findings reveal an inverted u-shaped link between transportation-related carbon emissions and consumption. Based on real-world evidence, this study advises that some countries reduce traffic while simultaneously increasing spending on the development of environmentally friendly transportation options.

运输部门被认为是大气中碳排放的主要贡献者。本研究探讨了交通、环境税和支出对交通相关碳排放的影响。我们使用35个经合组织国家的面板数据,将横截面自回归分布滞后估计应用于短期和长期估计。我们证明,交通运输相关的碳排放量平均增加14.65%。由于铁路和公路车辆以及能源消耗的综合影响,交通相关的碳排放量在短期内将增加1.5%。另一方面,从短期和长期来看,环境支出和绿色交通将分别减少21.7%和45.20%的交通排放。此外,研究结果揭示了与运输相关的碳排放和消费之间的倒u型联系。根据现实世界的证据,这项研究建议,一些国家在减少交通的同时,增加开发环保交通选择的支出。
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引用次数: 13
Comparison of traffic accident injury severity prediction models with explainable machine learning 交通事故伤害严重程度预测模型与可解释机器学习的比较
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-05-17 DOI: 10.1080/19427867.2023.2214758
Elif Çiçek, M. Akin, Furkan Uysal, Reyhan Merve Topcu Aytas
ABSTRACT Traffic accidents are still the main cause of fatalities, injuries and significant delays in highways. Understanding the accident contributing factor is imperative to increase safety in a traffic network. Recent research confirms that predictive modeling is an important tool to comprehend accident contributing factors. However, little effort has been put forward to explain complex machine learning models and their feature effects in accident prediction models. Thus, this study aims to build predictive models based on different machine learning methods and tries to explain the most contributing factors by using Shapley values which was developed based on game theory. Decision Trees, Neural Networks with Multilayer Perceptron (MLP), Support Vector Classifier, Case-Based Reasoning and Naive Bayes Classifier were used to predict the injury severity in accidents. Belt usage, alcohol consumption and speed violations were found as the most effective features and MLP gave the highest accuracy among all the applied predictive models.
摘要交通事故仍然是造成高速公路伤亡和严重延误的主要原因。了解事故原因对于提高交通网络的安全性至关重要。最近的研究证实,预测建模是理解事故促成因素的重要工具。然而,很少有人试图解释复杂的机器学习模型及其在事故预测模型中的特征效应。因此,本研究旨在建立基于不同机器学习方法的预测模型,并试图通过使用基于博弈论开发的Shapley值来解释最重要的因素。采用决策树、多层感知器神经网络、支持向量分类器、基于事例推理和朴素贝叶斯分类器对事故伤害程度进行预测。皮带使用、饮酒和超速被发现是最有效的特征,MLP在所有应用的预测模型中给出了最高的准确性。
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引用次数: 0
Exploring travel patterns and static rebalancing strategies for dockless bike-sharing systems from multi-source data: a framework and case study 从多源数据探索无桩共享单车系统的出行模式和静态再平衡策略:一个框架和案例研究
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-05-01 DOI: 10.1080/19427867.2022.2051798
Chen Lu , Linjie Gao , Yuqiao Huang

This paper proposes a research framework for investigating the travel patterns of dockless bike-sharing and accomplishing the large-scale bike rebalancing at the city level. A case study involving Shanghai combines GPS-based bike-sharing usage data and road network data. First, the spatiotemporal mobility patterns are analyzed visually; then community detection is used to divide the study area into management sub-areas according to the mobility characteristics of bike-sharing users; in addition, a clustering algorithm is used to identify virtual stations. On this basis, a heuristic algorithm is used to generate a rebalancing scheme that enables multiple visits to a given station. The results show that Shanghai can be divided into 28 bike-sharing management sub-areas. Static rebalancing based on the identified management sub-areas reduces the number and driving distance of rebalancing vehicles in use, which is a better outcome than that with a method based on administrative divisions.

摘要:本文提出了一个研究框架,用于研究无桩共享单车的出行模式,并在城市层面实现大规模的自行车再平衡。一项涉及上海的案例研究结合了基于gps的共享单车使用数据和道路网络数据。首先,从视觉上分析了时空迁移模式;然后根据共享单车用户的出行特征,采用社区检测方法将研究区域划分为管理子区域;此外,采用聚类算法对虚拟站点进行识别。在此基础上,采用启发式算法生成再平衡方案,使多次访问给定站点成为可能。结果表明,上海市可划分为28个共享单车管理分区。基于确定的管理子区域的静态再平衡减少了在用再平衡车辆的数量和行驶距离,比基于行政区划的方法效果更好。
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引用次数: 1
Exploring influence mechanism of bikesharing on the use of public transportation — a case of Shanghai 探讨共享单车对公共交通使用的影响机制——以上海为例
IF 2.8 3区 工程技术 Q2 TRANSPORTATION Pub Date : 2023-05-01 DOI: 10.1080/19427867.2022.2093287
Guangnian Xiao , Yu Xiao , Anning Ni , Chunqin Zhang , Fang Zong

Given the vital role of public transportation in major cities, understanding the influence mechanism of bikesharing use on public transportation is necessary. In this study, we adopt the propensity score matching method to analyze the influence mechanism of bikesharing on the use of public transportation based on a data set in Shanghai. We find no significant influence of bikesharing on the use-frequency of public transportation, but a significant influence on the use-duration of public transportation. A grouping model is established based on gender, physical condition, private bike ownership, private car ownership, private electric bike ownership, and educational background. It is revealed that the use of bikesharing by the group with a private bike or a private electric bike, the group without a bachelor’s degree, the group in physical condition under sub-healthy may increase the use-duration of public transportation.

鉴于公共交通在大城市中的重要作用,了解共享单车使用对公共交通的影响机制是必要的。本研究以上海市为例,采用倾向得分匹配方法,分析了共享单车对公共交通使用的影响机制。我们发现共享单车对公共交通的使用频率没有显著影响,但对公共交通的使用时长有显著影响。基于性别、身体状况、私人自行车拥有量、私人汽车拥有量、私人电动自行车拥有量、教育背景建立分组模型。研究发现,拥有私人自行车或私人电动自行车的人群、没有本科学历的人群、身体状况处于亚健康状态的人群使用共享单车可能会增加公共交通工具的使用时间。
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引用次数: 22
期刊
Transportation Letters-The International Journal of Transportation Research
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