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The Nexus Between Sustainability and Industry 5.0: A Hybrid Systematic Review and Future Research Agenda 可持续发展与工业5.0之间的关系:混合系统评价和未来研究议程
Q2 Business, Management and Accounting Pub Date : 2025-06-22 DOI: 10.1002/joe.70000
Maria Vincenza Ciasullo, Miriana Ferrara

Industry 5.0 has emerged as a paradigm shift that pursues sustainability, intended as an economic, environmental, and social one. Researchers have been deepening Industry 5.0 and its sustainable implications, but they mostly adopted a single perspective (e.g., workplace, technological innovations, production processes), falling short in providing a holistic and comprehensive understanding of sustainability in Industry 5.0. Therefore, by conducting a systematic literature review, this study aims to present an updated overview of academic research about how Industry 5.0 can support sustainability at large and to articulate future research avenues. Methodologically, a bibliometric analysis is carried out, and the theory-contexts-characteristics-methodology (TCCM) framework is employed to map the intercorrelations between sustainability and Industry 5.0. The findings indicate a remarkable expansion of research activities, which focused on manufacturing and developed countries. Concurrently, present research themes have emerged, which are mostly related to sustainable development. Finally, antecedents and related outcomes of sustainability in Industry 5.0 have been identified, theoretically offering an encompassing investigation of their interconnections at human, corporate, and societal levels. Managerially, the study deploys the value of Industry 5.0 to improve environmental performance and enhance workers’ well-being.

工业5.0作为一种追求可持续性的范式转变而出现,旨在实现经济、环境和社会的可持续发展。研究人员一直在深化工业5.0及其可持续影响,但他们大多采用单一视角(例如,工作场所、技术创新、生产过程),未能全面全面地理解工业5.0的可持续性。因此,通过进行系统的文献综述,本研究旨在对工业5.0如何支持整体可持续性的学术研究进行最新概述,并阐明未来的研究途径。在方法上,采用文献计量学分析,并采用理论-背景-特征-方法(TCCM)框架来绘制可持续性与工业5.0之间的相互关系。调查结果表明,研究活动显著扩大,主要集中在制造业和发达国家。与此同时,目前的研究主题也出现了,这些主题大多与可持续发展有关。最后,确定了工业5.0中可持续性的前提和相关结果,从理论上对它们在人类、企业和社会层面的相互联系进行了全面的调查。在管理上,研究部署工业5.0的价值,以改善环境绩效和提高工人的福祉。
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引用次数: 0
Employee Anxiety and Job Satisfaction: The Mediating Roles of Workload and Work Stress 员工焦虑与工作满意度:工作量和工作压力的中介作用
Q2 Business, Management and Accounting Pub Date : 2025-05-19 DOI: 10.1002/joe.22301
Ozden Akin, Metin Reyhanoglu

Drawing on the job demands-resources (JD-R) model and affective events theory, this study empirically evaluates the effect of employee anxiety among employees required to work from home on their work stress, workload, and job satisfaction. The existing literature on working from home is inconclusive, and this study aims to fill this gap. The study sample included certified public accountants and financial advisors who primarily provide public accounting services and were subjected to the COVID-19 pandemic restrictions that necessitated remote work. An analysis using partial least squares (PLS) structural equation modeling revealed that employee anxiety directly increases workload, work stress, and job satisfaction in the home working environment, based on 148 valid survey results. Furthermore, workload, perception of anxiety, work stress, and job satisfaction had indirect effects. This study contributes to the literature on the job characteristics of employees experiencing changes in their work environment during crisis periods. This demonstrates that concerns arising from special conditions, such as COVID-19, must be considered when evaluating the job satisfaction of accountants required to work from home.

本研究运用工作需求-资源(job requirements -resources, JD-R)模型和情感事件理论,实证评估了在家办公员工焦虑对其工作压力、工作量和工作满意度的影响。现有的关于在家办公的文献尚无定论,本研究旨在填补这一空白。研究样本包括注册会计师和财务顾问,他们主要提供公共会计服务,并受到COVID-19大流行的限制,需要远程工作。基于148个有效调查结果,采用偏最小二乘结构方程模型分析发现,在家工作环境中,员工焦虑直接增加了工作量、工作压力和工作满意度。此外,工作量、焦虑感、工作压力和工作满意度有间接影响。本研究对危机时期经历工作环境变化的员工的工作特征进行了文献研究。这表明,在评估需要在家工作的会计师的工作满意度时,必须考虑到特殊情况(如COVID-19)引起的担忧。
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引用次数: 0
Feedback and Managerial Performance: A Longitudinal Multilevel Field Experiment of Feedback Intervention Theory 反馈与管理绩效:反馈干预理论的纵向多层面现场实验
Q2 Business, Management and Accounting Pub Date : 2025-04-16 DOI: 10.1002/joe.22299
Shankar T. Naskar, Prathiba Natesan Batley

Feedback interventions play a vital and pervasive role in organizations. However, there is no consensus on how feedback interventions work or why their effectiveness varies over time. This study responds to the call by feedback intervention theorists to engage in primary research in organizational settings. It analyzes the impact of a feedback intervention consisting of two important characteristics—feedback source and content—by using a multilevel model framework that considers job performance scores (Level 1) nested within managers (Level 2) from a 6-year longitudinal study in a manufacturing firm in India. In a field experiment, 331 managers received 6 waves of performance feedback and were randomly assigned to a fully crossed 2 × 2 factorial field experiment with feedback source and content. Surprisingly, an external performance coach is more effective as a feedback source than an internal human resource professional; however, the latter is more effective when feedback content is considered over a longer timeframe, irrespective of the type of feedback content delivered. Furthermore, developmental feedback is not effective in the short term but has a positive impact in the long term. This study challenges the prevailing assumptions by finding empirical evidence that low-performing managers have greater performance improvements than high-performing managers. The results suggest a ceiling effect in managerial performance, as scores converged toward the end of the 6 years, highlighting the limitations of feedback interventions in organizations. We also find that the feedback source exerts more impact than the feedback content over time, suggesting a pecking order of the social context variables that affect feedback effectiveness. This study bridges the gap between theory and practice in feedback intervention theory and suggests future research avenues along with actionable recommendations for academicians and practitioners.

反馈干预在组织中发挥着至关重要和普遍的作用。然而,对于反馈干预是如何起作用的,以及为什么它们的有效性会随着时间的推移而变化,目前还没有达成共识。本研究响应了反馈干预理论家在组织环境中进行初级研究的呼吁。它分析了由两个重要特征——反馈来源和内容——组成的反馈干预的影响,通过使用多层模型框架,考虑了在印度一家制造公司进行的为期6年的纵向研究中嵌套在经理(第2级)中的工作绩效分数(第1级)。在现场实验中,331名管理者接受了6波绩效反馈,并随机分配到具有反馈来源和内容的全交叉2 × 2析因现场实验中。令人惊讶的是,作为反馈来源,外部绩效教练比内部人力资源专家更有效;然而,如果在较长的时间框架内考虑反馈内容,而不考虑所交付的反馈内容的类型,则后者更有效。此外,发展性反馈在短期内并不有效,但在长期内具有积极的影响。本研究通过寻找经验证据来挑战普遍的假设,即低绩效经理比高绩效经理有更大的绩效改进。结果表明,在管理绩效中存在天花板效应,因为分数在6年结束时趋于一致,突出了组织中反馈干预的局限性。我们还发现,随着时间的推移,反馈来源比反馈内容产生更大的影响,这表明影响反馈有效性的社会情境变量存在优先顺序。本研究弥合了反馈干预理论与实践之间的差距,并为学术界和实践者提出了未来的研究途径和可行的建议。
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引用次数: 0
Digital Entrepreneurship: Foundations, Trends, and Future Directions 数字创业:基础、趋势和未来方向
Q2 Business, Management and Accounting Pub Date : 2025-04-14 DOI: 10.1002/joe.22300
Anil Kumar, Venkatesha Murthy, Amit Anand Tiwari

Digital entrepreneurship (DE) merges digital technologies with entrepreneurial activities, fostering innovation, scalability, and competitive advantage. Despite its significance, the field remains fragmented with an inconsistent theoretical framework. Attempting to address this shortcoming, we conduct a bibliometric analysis of 1708 Scopus-indexed articles. We employed performance analysis and science mapping to identify key contributors and thematic trends. Broadly, the findings reveal eight major research clusters, including AI-driven decision-making, sustainability in digital business models, digital ecosystem resilience, and globalization strategies. Applying the resource-based view (RBV), we show that firms achieve sustained competitive advantage through digital resources. Through our findings, we contribute significantly to literature by integrating bibliometric methodologies with theoretical advancements and offering a structured roadmap to enable future research. Moreover, mapping the intellectual structure of DE provides a foundational reference for scholars, policymakers, and practitioners, advancing theory and practice in a rapidly evolving digital economy.

数字创业(DE)将数字技术与创业活动相结合,促进创新、可扩展性和竞争优势。尽管其意义重大,但该领域仍然支离破碎,理论框架不一致。为了解决这个问题,我们对1708篇scopus索引文章进行了文献计量分析。我们采用绩效分析和科学制图来确定主要贡献者和主题趋势。总体而言,调查结果揭示了八个主要研究集群,包括人工智能驱动的决策、数字商业模式的可持续性、数字生态系统弹性和全球化战略。运用资源基础观点(RBV),我们发现企业通过数字资源获得持续的竞争优势。通过我们的研究结果,我们将文献计量学方法与理论进步相结合,并为未来的研究提供了结构化的路线图,从而对文献做出了重大贡献。此外,绘制数字技术的知识结构为学者、政策制定者和实践者提供了基础参考,在快速发展的数字经济中推进理论和实践。
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引用次数: 0
Technical Efficiency in the Manufacturing Industry: A Meta-Regression Analysis 制造业技术效率:一个元回归分析
Q2 Business, Management and Accounting Pub Date : 2025-03-18 DOI: 10.1002/joe.22297
Bijoy Kumar Dey, Charbel Jose Chiappetta Jabbour, Satish Kumar, Ujjwal Kanti Paul

The goal of this paper is to conduct a meta-regression of technical efficiency (TE) in the manufacturing industry, which determines the best possible alternatives that will maximize the outputs using a given level of resources or minimize the inputs to produce a given level of output under given technical conditions. It also examines the impacts of methodological and study-specific attributes on average TE. A total of 103 articles published between 1993 and 2023 were extracted from nine prominent electronic databases. The results discuss a total of 650 TE distributions of manufacturing firms spread all over the world. The findings indicate that improving efficiency makes it possible for an average manufacturing firm in the data set to produce 39% additional output without changing the technology and input. The method of estimating the TE, the functional form of models used, the scale of operations, firm size, and geographic location influence the average TE reported in the literature. Our study advances to extend the literature on TE, and to the best of our knowledge, there has not yet been a published document on a meta-regression on the TE of manufacturing industries.

本文的目标是对制造业的技术效率(TE)进行元回归,它确定了在给定技术条件下使用给定资源水平最大化产出或最小化投入以产生给定产出水平的最佳可能替代方案。它还检查了方法和研究特定属性对平均TE的影响。从9个著名的电子数据库中提取了1993年至2023年间发表的103篇文章。结果讨论了分布在世界各地的650家制造企业的TE分布。研究结果表明,在不改变技术和投入的情况下,提高效率可以使数据集中的普通制造企业生产39%的额外产出。估计TE的方法、使用的模型的功能形式、经营规模、企业规模和地理位置影响文献中报告的平均TE。我们的研究进展扩展了关于TE的文献,据我们所知,还没有发表过关于制造业TE的元回归的文件。
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引用次数: 0
Abusive Supervision and Employees' Deviant Behaviors 滥用监管与员工越轨行为
Q2 Business, Management and Accounting Pub Date : 2025-03-04 DOI: 10.1002/joe.22292
Hasan Aleassa

Most research on leadership has traditionally emphasized the positive aspects, assuming that leaders are inherently good and act in a way that benefits their organization and employees. However, leaders can sometimes misuse their power, leading to detrimental effects on their organization and employees, regardless of their intentions. Consequently, a new research trend has emerged, focusing on the negative aspects of leadership and destructive behaviors. One primary destructive leadership behavior is abusive supervision, characterized by supervisors exhibiting hostile verbal and nonverbal behaviors toward their employees (excluding physical contact). We developed a process model linking abusive supervision to employees' deviant behavior. The model tested direct, mediation, and moderation hypotheses. Regression analysis results supported the proposed hypotheses, revealing that abusive supervision has a significant direct effect on deviant behavior directed at both the organization and the supervisor. Furthermore, perceived organizational support mediates the impact of abusive supervision on deviant behavior directed at the organization, and trust in the supervisor mediates the relationship between abusive supervision and deviant behavior directed at the supervisor. Lastly, the supervisor's organizational embodiment moderates the relationship between abusive supervision and deviant behavior directed at the organization. The implications of the results are discussed. Limitations of the study and recommendations for future studies are discussed as well.

大多数关于领导力的研究传统上都强调积极的方面,假设领导者本质上是好的,并且以有利于组织和员工的方式行事。然而,领导者有时会滥用权力,导致对组织和员工的不利影响,而不管他们的意图如何。因此,出现了一种新的研究趋势,关注领导和破坏性行为的消极方面。一种主要的破坏性领导行为是虐待性监督,其特征是管理者对员工表现出敌意的语言和非语言行为(不包括身体接触)。我们开发了一个过程模型,将滥用监督与员工的越轨行为联系起来。该模型检验了直接假说、中介假说和适度假说。回归分析结果支持我们提出的假设,表明虐待性监管对组织和管理者的越轨行为都有显著的直接影响。此外,感知到的组织支持在虐待性监督对针对组织的越轨行为的影响中起中介作用,而对管理者的信任在虐待性监督与针对管理者的越轨行为之间起中介作用。最后,管理者的组织体现调节了滥用监管与针对组织的越轨行为之间的关系。讨论了研究结果的意义。本文还讨论了本研究的局限性和对未来研究的建议。
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引用次数: 0
What Persuades Equity Investors to Follow the Advice of Financial Advisors? 是什么说服股票投资者听从财务顾问的建议?
Q2 Business, Management and Accounting Pub Date : 2025-02-28 DOI: 10.1002/joe.22296
Shubhangi Verma, Purnima Rao, Satish Kumar

As financial markets grow increasingly complex and uncertain, particularly in stock markets, understanding the factors that motivate investors to seek financial professionals' advice is crucial for tailoring services and enhancing client satisfaction. This study examines the motivations of Indian investors, specifically focusing on trust and expertise, to seek financial professionals' advice amid market uncertainty. We employed a quantitative research design, utilizing a survey method with snowball sampling to gather data from a diverse pool of investors, which was then analyzed using structural equation modeling-partial least squares (SEM-PLS) via SmartPLS software and word cloud visualization through Python. Our findings reveal that trust and expertise are pivotal drivers for investors to engage financial professionals in their decision-making processes. These insights contribute to the literature on investor behavior, emphasizing the significance of cultivating strong client relationships and demonstrating expertise amid a volatile and uncertain financial environment. The research provides invaluable insights for financial advisors seeking to refine their services, attract and retain clients, and face the challenges posed by the VUCA (volatile, uncertain, complex, and ambiguous) landscape of stock market.

随着金融市场变得越来越复杂和不确定,特别是在股票市场,了解促使投资者寻求金融专业人士建议的因素对于定制服务和提高客户满意度至关重要。本研究考察了印度投资者在市场不确定的情况下寻求金融专业人士建议的动机,特别关注信任和专业知识。我们采用了定量研究设计,利用滚雪球抽样的调查方法从不同的投资者池中收集数据,然后通过SmartPLS软件和Python的词云可视化使用结构方程建模-偏最小二乘(SEM-PLS)进行分析。我们的研究结果表明,信任和专业知识是投资者在决策过程中聘请金融专业人士的关键驱动因素。这些见解有助于投资者行为的文献,强调在动荡和不确定的金融环境中培养强大的客户关系和展示专业知识的重要性。该研究为财务顾问提供了宝贵的见解,以寻求完善他们的服务,吸引和留住客户,并面对股票市场的VUCA(波动,不确定,复杂和模糊)景观带来的挑战。
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引用次数: 0
Job Characteristics for Work Engagement: Autonomy, Feedback, Skill Variety, Task Identity, and Task Significance 工作投入的工作特征:自主性、反馈、技能多样性、任务同一性和任务重要性
Q2 Business, Management and Accounting Pub Date : 2025-02-25 DOI: 10.1002/joe.22295
Lea Pfajfar Cotič, Mandy Mok Kim Man, Lebene Richmond Soga, Anastasia Konstantopoulou, George Lodorfos

This paper investigates the factors influencing employees’ work engagement with focus on the experiences of employees in Slovenian and Malaysian organizations. Previous research has shown that the closer an employee's engagement is with an organization, the higher the employee's performance. To explore job characteristics that deliver employees’ work engagement, this study employs Hackman and Oldham's job characteristics model, focusing on the core elements of task identity, task significance, skill variety, feedback, and autonomy as a lens to investigate this phenomenon in two different countries. Data from organizations in Slovenia and Malaysia were gathered and analyzed using quantitative methodology. The findings highlight the fact that employees’ work engagement is not necessarily employee engagement; whereas the former examines engagement at the psychological level with an individual employee, the latter takes a broader approach in looking at factors that are also organizational. We find that work engagement is affected by job characteristics—task identity, task significance, skill variety, feedback, and autonomy—but these differ according to context, which we have shown can be in relation to the cultural setting of the organization. While in Slovenia, employees’ work engagement is influenced by skill variety and feedback (structure), in Malaysia, work engagement is affected by employees’ task identity and autonomy. These findings speak to a culture of direct communication in Slovenia as opposed to high-power distance that is often argued in Malaysian organizations. In practice, context must be considered when designing jobs and policies for managing human resources as employees find meaning in work through different job characteristics.

本文以斯洛文尼亚和马来西亚组织的员工为研究对象,探讨了影响员工工作投入的因素。先前的研究表明,员工对组织的投入程度越高,员工的表现就越好。为了探索工作特征对员工工作投入的影响,本研究采用Hackman和Oldham的工作特征模型,以任务认同、任务重要性、技能多样性、反馈和自主性等核心要素为视角,在两个不同的国家调查这一现象。收集了斯洛文尼亚和马来西亚各组织的数据,并使用定量方法进行了分析。研究结果强调了这样一个事实:员工的工作敬业度不一定是员工敬业度;前者在心理层面上考察员工的敬业度,而后者则采用更广泛的方法来考察组织因素。我们发现,工作投入受到工作特征——任务认同、任务重要性、技能多样性、反馈和自主性——的影响,但这些因素因环境而异,我们已经表明,这可能与组织的文化环境有关。在斯洛文尼亚,员工的工作投入受到技能多样性和反馈(结构)的影响,而在马来西亚,工作投入受到员工的任务认同和自主性的影响。这些发现说明了斯洛文尼亚的直接沟通文化,而不是马来西亚组织中经常争论的高权力距离。在实践中,在设计工作和人力资源管理政策时,必须考虑情境,因为员工通过不同的工作特征找到工作的意义。
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引用次数: 0
Corporate Social Responsibility Expenditure and Financial Performance: The Case of Optional Spending and Mandatory Reporting in India 企业社会责任支出与财务绩效:以印度的选择性支出与强制性报告为例
Q2 Business, Management and Accounting Pub Date : 2025-02-19 DOI: 10.1002/joe.22291
Smita Mazumdar, Som Sekhar Bhattacharyya, Bala Krishnamoorthy, Sujata Mukherjee, Shailaja Rego

This study examined the correlation between Indian firms’ Corporate Social Responsibility (CSR) expenditure and their financial performance (FFP) using disclosure data from 479 firms between 2014 and 2020. This period was notable for mandatory CSR reporting but optional spending. A panel regression analysis was employed to assess firm behavior from the perspectives of institutional, signaling, and value creation theories. This study found that firms’ CSR expenditure was notably lower than mandated spending in all sectors, except in the energy, material, and consumer-staples sectors. Overall, CSR spending was associated with improved margins, supporting value creation theory. However, the impact varied across industries: the energy, material, industrial, consumer-discretionary, and healthcare sectors exhibited a negative association, whereas the consumer-staples sector showed a significant positive association. Thus, promoting CSR spending in sectors that benefit the most may be more effective than adopting a uniform approach across all sectors. Regulatory bodies should consider developing industry-specific intervention plans to integrate CSR more effectively into mainstream business practices.

本研究利用2014年至2020年间479家印度公司的披露数据,检验了印度公司的企业社会责任(CSR)支出与财务绩效(FFP)之间的相关性。这一时期的社会责任报告是强制性的,但支出是可选的。采用面板回归分析,从制度、信号和价值创造理论的角度评估企业行为。本研究发现,除了能源、材料和基本消费品行业外,所有行业的企业社会责任支出都明显低于法定支出。总体而言,企业社会责任支出与提高利润率有关,这支持了价值创造理论。然而,影响因行业而异:能源、材料、工业、非必需消费品和医疗保健行业表现出负相关,而必需品行业则表现出显著的正相关。因此,在受益最大的部门促进企业社会责任支出可能比在所有部门采用统一的方法更有效。监管机构应考虑制定针对特定行业的干预计划,将企业社会责任更有效地融入主流商业实践。
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引用次数: 0
Negative Humor: Impact on Mental and Physical Health of Employees 消极幽默:对员工身心健康的影响
Q2 Business, Management and Accounting Pub Date : 2025-02-14 DOI: 10.1002/joe.22290
Sana Mumtaz, Tanzeela Aqif

Although a large body of literature has focused on the positive prospects of workplace socialization for employees, inadequate understanding exists about the role of negative humor and how it leads to socio-psychological change experiences in employees. To develop an understanding of the above, a direct linkage of workplace humor with the physical health of employees was developed using the social identity perspective. Moreover, the intervening role of surface acting, negative emotions, and loneliness were incorporated in the model for understanding how mental change experiences translate to health issues in employees. Data were collected from 162 managers working at managerial level positions and structural equational modeling was tested for computing results. The findings suggested an indirect linkage between negative humor and physical health via the intervening role of surface acting, negative emotions, and loneliness. These findings add novel to the literature by suggesting how informal socialization and negative interactions impact the internal processes and physical health of employees with time. Based on the findings, theoretical and practical implications are offered toward the end of the article.

虽然大量的文献集中在工作场所社会化对员工的积极前景,但对消极幽默的作用以及它如何导致员工的社会心理变化经验的理解不足。为了发展对上述的理解,工作场所幽默与员工身体健康的直接联系是利用社会认同的观点发展起来的。此外,表面行为、负面情绪和孤独感的干预作用被纳入模型,以理解心理变化经历如何转化为员工的健康问题。数据收集了162名管理级别职位的管理人员,并对计算结果进行了结构方程模型测试。研究结果表明,消极幽默与身体健康之间存在间接联系,这是通过表面表演、消极情绪和孤独的干预作用实现的。这些发现通过揭示非正式社会化和消极互动如何随着时间的推移影响员工的内部过程和身体健康,为文献增添了新的内容。根据研究结果,在文章的最后提出了理论和实践意义。
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引用次数: 0
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Global Business and Organizational Excellence
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