Global Business and Organizational Excellence最新文献

In today's fast-paced business environment, organizations are increasingly recognizing the critical role of employee engagement in attaining long-term success and competitiveness. Industries increasingly utilize employee engagement systems to improve public perceptions by incorporating human resource management practices, psychological ownership, job crafting, and organizational citizenship behaviors. These elements are focused on reducing the effects of employee turnover. Therefore, this article aims to represent the factors and subfactors influencing employee engagement and develop an employee engagement index. In this research, an employee engagement index was formulated and the positive impact of factors influencing employee engagement was evaluated using a graph-theoretic and matrix approach (GTMA). This index measures the number of factors in an organization conducive to creating an engaging environment among employees. It gives information about aspects at the system and subsystem levels. A step-by-step procedure for implementing methodology is provided, along with an example that may assist an organization.

The current study investigated the impact of employees’ educational level on the relationship between empowerment and service quality while exploring the role of perceived supervisor support. Empirical data were collected from 214 employees and 250 customers from the same companies, with structural equation modelling and Hayes’ (2018) moderation technique being employed to analyze the collected data. Resultantly, empowerment significantly impacted service quality based on employees’ educational level while reducing the perception of service quality among employees with high school diplomas or lower educational levels. Contrarily, empowerment increased service quality performance for employees with bachelor's degrees or higher levels. Managers should consider employees’ educational backgrounds during empowerment to improve service quality. Perceived supervisor support also significantly mediated the association between empowerment and service quality, regardless of employees’ educational level. The findings contributed to the knowledge of the complex dynamics between empowerment, educational level, supervisor support, and service quality.

Publishing in premier journals is a multifaceted challenge that requires not only conducting impactful research but also mastering the art of scholarly writing. This article offers a comprehensive guide, specifically tailored for quantitative research, a dominant methodology in premier journals. The guide systematically navigates through each section of a quantitative research paper—title, abstract, keywords, introduction, literature review, methodology, results, discussion, conclusion, and references—providing clear, actionable advice. Drawing from a research publication in a Q1-ranked journal as an illustration, this guide elucidates the nuances of constructing an engaging and rigorous quantitative research paper. The guide also delves into the expectations of editors and reviewers, offering innovative strategies and insights to enhance the clarity, coherence, and persuasiveness of submissions. Designed to resonate deeply with quantitative scholars, this guide empowers researchers to craft research papers that not only align but surpass the expectations of premier journals.

In an increasingly interconnected world, understanding the factors that influence firm internationalization is crucial for businesses and policymakers alike. This study examines the complex interplay between entrepreneurial skills, human capital, institutional environments and firm internationalization. Specifically, it investigates the mediating role of home country institutional environments in the relationship between entrepreneurial skills, human capital and firm internationalization. Based on a theoretical framework that integrates resource-based and institutional theories, this study employs a quantitative research design, using cross-sectional international data from the Global Entrepreneurship Development Institute (GEDI) and Global Competitiveness Index 2018 reports for 137 countries. The findings of this reveal compelling insights into the factors driving firm internationalization. Both direct and indirect effects of entrepreneurial skills and human capital on firm internationalization emerge as positive and statistically significant. Moreover, the study underscores the nuanced influence of institutional environments, indicating their partial mediation of the relationship between entrepreneurial skills, human capital and firm internationalization. This sheds light on the pivotal role of the dynamic interplay between resources and institutional frameworks in shaping firms’ strategic decisions to venture into foreign markets. The implications of these results extend beyond academia, with actionable insights for both businesses and policymakers alike. This study not only contributes to our theoretical understanding of internationalization processes but also provides practical guidance for firms seeking to navigate and optimize their global expansion strategies.

This paper aims to provide practical pointers to scholars, students, and practitioners about applying Porter's Five Forces analysis, a longstanding, comprehensive, and practical framework in strategic analysis. The paper combines two methodologies: a review of prior studies and the inductive methodology. The latter involved drawing on examples from different industries and contexts, specifically the Indian passenger car industry. The elaboration of the subtleties and contextual factors and identification of specific pointers in this paper will help managers understand the critical aspects of their environments and formulate an appropriate strategy for their context.

The primary goal of this research is to investigate candidate attitudes toward artificial intelligence (AI)-supported chatbots as an alternative to traditional recruitment interviews, aiming to understand the potential impact of AI-assisted processes on the employee selection landscape. To systematically evaluate various factors and their relative importance in shaping candidate preferences, this study employed the analytic hierarchy process (AHP) as a decision-making tool. The AHP approach facilitated the analysis of findings based on the sum of rankings assigned by evaluators to determine the relative significance of different factors. Additionally, a pairwise comparison questionnaire was utilized to assess the application of AI interview methodology within the research framework. This ensured a comprehensive understanding of its potential advantages and drawbacks. By comparing candidates' interview experiences across four main categories—performance anxiety, environmental compliance, self-trust, and comfort level—the study results reveal that AI-assisted interviews offer a more advantageous experience for candidates. This suggests that AI technology can play a significant role in enhancing the recruitment process. The research highlights ease of use and suitability for job interviews as critical factors influencing companies' adoption of AI interview technology. Furthermore, it sheds light on the aspects that organizations need to consider when evaluating and implementing AI-driven solutions in their recruitment strategies.

This study examines the strategic role of integrated logistics and global sourcing in a firm's supply chain performance, aiming to explain their role in gaining a competitive edge. Employing an extensive literature review, the research initially investigates their broader impact on global supply chains and subsequently focuses on integrated logistics and global sourcing domains. The findings highlight the increasing importance of supply chain integration in contemporary business strategy. The study establishes that integrating logistics and global sourcing is pivotal for achieving performance improvements crucial for success in today's competitive landscape. It demonstrates that this integration yields various organizational benefits, including cost reduction, improved technology access, enhanced sourcing consistency, strengthened supplier relationships, and improved information sharing. Consequently, this paper addresses a significant gap in the global supply chain literature by synthesizing the concepts of integrated logistics and global sourcing, providing a comprehensive understanding of how they collectively enhance supply chain performance in a fiercely competitive market. As such, it offers a valuable resource for practitioners and academics seeking insight into the pivotal role of integrated logistics and global sourcing in a firm's overall performance.

The relationship between career success and emotional intelligence has garnered substantial academic attention, prompting this systematic literature review to critically assess its impact. Spanning from 1995 to 2022, this review adopts the PRISMA and TCCM frameworks to examine 36 studies, focusing on the role of emotional intelligence as a predictor, mediator, moderator, and criterion in career success. The evidences predominantly indicate that emotional intelligence is a critical antecedent for various career-related outcomes including objective and subjective career success. Further, emotional intelligence serves as a pivotal mediator in linking personality traits, career planning, and self-efficacy to career outcomes, as elucidated in few studies. Moreover, some studies reveal its moderating role between career commitment and both objective and subjective career success. Additionally, emotional intelligence emerges as an outcome influencing emotional exhaustion and balance. The review synthesizes findings from nine theoretical frameworks, establishing a robust link between emotional intelligence and career success. This review not only affirms emotional intelligence as a substantial contributor to career advancement but also opens avenues for future research and practical applications in organizational contexts.

The personal care market has seen a significant increase in environmentally-conscious or “green” products, driven by a heightened sensitivity to environmental issues. In this study, we broaden the scope of the Theory of Planned Behavior (TPB) by including constructs related to health consciousness (HC), concern with personal appearance (CPA), and environmental product value (EPV). Our research explores the complex relationship between purchase intention (PI) and the various stages of change (SOC) associated with the consumption of products in the green category. The investigation examines the unique factors that combine attitudes and intentions while simultaneously analyzing the socio-demographic influences on the progressive stages of behavioral change. By employing techniques such as structural equation modeling and variance analysis on an extensive dataset collected from 679 participants, our findings reveal a positive correlation between PI and the SOC. Notably, aspects of HC, CPA, and the EPV significantly influence attitudes toward green personal care products (GPCPs). The conclusions drawn from this study resonate with deep theoretical implications and simultaneously provide a substantial and practical framework for commercial enterprises.

Amidst the continual volatility in the labor market and heightened uncertainty about the future, it is imperative for students to be confident in their employability skills to navigate their careers seamlessly. Self-perceived employability (SPE) instills in students the confidence needed to pursue their desired career paths, showcase resilience, and effectively market themselves to employers in an ever-changing business environment. In this paper, we present a comprehensive and systematic review of the existing literature, synthesizing the insights from 88 relevant articles in Web of Science Social Science Citation Index (SSCI) through a structured framework that delineates the key antecedents, decisions, and outcomes related to SPE. This framework also encompasses underlying theories, contexts, and methodologies of study. While we highlight a plethora of research gaps, the most glaring is the inadequate conceptual development. Current theoretical approaches often lack a student-focused perspective, sidelining critical modern viewpoints that could deepen our understanding of SPE. We advocate for richer operational definitions and introduce a blueprint of dimensions poised to nurture the evolution of such metrics. Additionally, we propose sophisticated methods to elevate the empirical exploration of the construct, ensuring a rigorous foundation for upcoming research. We further discuss potential antecedents, outcomes, and contexts, offering them as focal points for future investigative pursuits. Ultimately, our research offers invaluable insights to higher education professionals, illuminating strategies to bolster employability confidence in students, ensuring they are fully prepared for the workforce.