Industry 5.0 has emerged as a paradigm shift that pursues sustainability, intended as an economic, environmental, and social one. Researchers have been deepening Industry 5.0 and its sustainable implications, but they mostly adopted a single perspective (e.g., workplace, technological innovations, production processes), falling short in providing a holistic and comprehensive understanding of sustainability in Industry 5.0. Therefore, by conducting a systematic literature review, this study aims to present an updated overview of academic research about how Industry 5.0 can support sustainability at large and to articulate future research avenues. Methodologically, a bibliometric analysis is carried out, and the theory-contexts-characteristics-methodology (TCCM) framework is employed to map the intercorrelations between sustainability and Industry 5.0. The findings indicate a remarkable expansion of research activities, which focused on manufacturing and developed countries. Concurrently, present research themes have emerged, which are mostly related to sustainable development. Finally, antecedents and related outcomes of sustainability in Industry 5.0 have been identified, theoretically offering an encompassing investigation of their interconnections at human, corporate, and societal levels. Managerially, the study deploys the value of Industry 5.0 to improve environmental performance and enhance workers’ well-being.
{"title":"The Nexus Between Sustainability and Industry 5.0: A Hybrid Systematic Review and Future Research Agenda","authors":"Maria Vincenza Ciasullo, Miriana Ferrara","doi":"10.1002/joe.70000","DOIUrl":"https://doi.org/10.1002/joe.70000","url":null,"abstract":"<p>Industry 5.0 has emerged as a paradigm shift that pursues sustainability, intended as an economic, environmental, and social one. Researchers have been deepening Industry 5.0 and its sustainable implications, but they mostly adopted a single perspective (e.g., workplace, technological innovations, production processes), falling short in providing a holistic and comprehensive understanding of sustainability in Industry 5.0. Therefore, by conducting a systematic literature review, this study aims to present an updated overview of academic research about how Industry 5.0 can support sustainability at large and to articulate future research avenues. Methodologically, a bibliometric analysis is carried out, and the theory-contexts-characteristics-methodology (TCCM) framework is employed to map the intercorrelations between sustainability and Industry 5.0. The findings indicate a remarkable expansion of research activities, which focused on manufacturing and developed countries. Concurrently, present research themes have emerged, which are mostly related to sustainable development. Finally, antecedents and related outcomes of sustainability in Industry 5.0 have been identified, theoretically offering an encompassing investigation of their interconnections at human, corporate, and societal levels. Managerially, the study deploys the value of Industry 5.0 to improve environmental performance and enhance workers’ well-being.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"45 1","pages":"61-79"},"PeriodicalIF":0.0,"publicationDate":"2025-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.70000","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145230796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Drawing on the job demands-resources (JD-R) model and affective events theory, this study empirically evaluates the effect of employee anxiety among employees required to work from home on their work stress, workload, and job satisfaction. The existing literature on working from home is inconclusive, and this study aims to fill this gap. The study sample included certified public accountants and financial advisors who primarily provide public accounting services and were subjected to the COVID-19 pandemic restrictions that necessitated remote work. An analysis using partial least squares (PLS) structural equation modeling revealed that employee anxiety directly increases workload, work stress, and job satisfaction in the home working environment, based on 148 valid survey results. Furthermore, workload, perception of anxiety, work stress, and job satisfaction had indirect effects. This study contributes to the literature on the job characteristics of employees experiencing changes in their work environment during crisis periods. This demonstrates that concerns arising from special conditions, such as COVID-19, must be considered when evaluating the job satisfaction of accountants required to work from home.
{"title":"Employee Anxiety and Job Satisfaction: The Mediating Roles of Workload and Work Stress","authors":"Ozden Akin, Metin Reyhanoglu","doi":"10.1002/joe.22301","DOIUrl":"https://doi.org/10.1002/joe.22301","url":null,"abstract":"<p>Drawing on the job demands-resources (JD-R) model and affective events theory, this study empirically evaluates the effect of employee anxiety among employees required to work from home on their work stress, workload, and job satisfaction. The existing literature on working from home is inconclusive, and this study aims to fill this gap. The study sample included certified public accountants and financial advisors who primarily provide public accounting services and were subjected to the COVID-19 pandemic restrictions that necessitated remote work. An analysis using partial least squares (PLS) structural equation modeling revealed that employee anxiety directly increases workload, work stress, and job satisfaction in the home working environment, based on 148 valid survey results. Furthermore, workload, perception of anxiety, work stress, and job satisfaction had indirect effects. This study contributes to the literature on the job characteristics of employees experiencing changes in their work environment during crisis periods. This demonstrates that concerns arising from special conditions, such as COVID-19, must be considered when evaluating the job satisfaction of accountants required to work from home.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"45 1","pages":"5-21"},"PeriodicalIF":0.0,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22301","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145230645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Feedback interventions play a vital and pervasive role in organizations. However, there is no consensus on how feedback interventions work or why their effectiveness varies over time. This study responds to the call by feedback intervention theorists to engage in primary research in organizational settings. It analyzes the impact of a feedback intervention consisting of two important characteristics—feedback source and content—by using a multilevel model framework that considers job performance scores (Level 1) nested within managers (Level 2) from a 6-year longitudinal study in a manufacturing firm in India. In a field experiment, 331 managers received 6 waves of performance feedback and were randomly assigned to a fully crossed 2 × 2 factorial field experiment with feedback source and content. Surprisingly, an external performance coach is more effective as a feedback source than an internal human resource professional; however, the latter is more effective when feedback content is considered over a longer timeframe, irrespective of the type of feedback content delivered. Furthermore, developmental feedback is not effective in the short term but has a positive impact in the long term. This study challenges the prevailing assumptions by finding empirical evidence that low-performing managers have greater performance improvements than high-performing managers. The results suggest a ceiling effect in managerial performance, as scores converged toward the end of the 6 years, highlighting the limitations of feedback interventions in organizations. We also find that the feedback source exerts more impact than the feedback content over time, suggesting a pecking order of the social context variables that affect feedback effectiveness. This study bridges the gap between theory and practice in feedback intervention theory and suggests future research avenues along with actionable recommendations for academicians and practitioners.
{"title":"Feedback and Managerial Performance: A Longitudinal Multilevel Field Experiment of Feedback Intervention Theory","authors":"Shankar T. Naskar, Prathiba Natesan Batley","doi":"10.1002/joe.22299","DOIUrl":"https://doi.org/10.1002/joe.22299","url":null,"abstract":"<p>Feedback interventions play a vital and pervasive role in organizations. However, there is no consensus on how feedback interventions work or why their effectiveness varies over time. This study responds to the call by feedback intervention theorists to engage in primary research in organizational settings. It analyzes the impact of a feedback intervention consisting of two important characteristics—feedback source and content—by using a multilevel model framework that considers job performance scores (Level 1) nested within managers (Level 2) from a 6-year longitudinal study in a manufacturing firm in India. In a field experiment, 331 managers received 6 waves of performance feedback and were randomly assigned to a fully crossed 2 × 2 factorial field experiment with feedback source and content. Surprisingly, an external performance coach is more effective as a feedback source than an internal human resource professional; however, the latter is more effective when feedback content is considered over a longer timeframe, irrespective of the type of feedback content delivered. Furthermore, developmental feedback is not effective in the short term but has a positive impact in the long term. This study challenges the prevailing assumptions by finding empirical evidence that low-performing managers have greater performance improvements than high-performing managers. The results suggest a ceiling effect in managerial performance, as scores converged toward the end of the 6 years, highlighting the limitations of feedback interventions in organizations. We also find that the feedback source exerts more impact than the feedback content over time, suggesting a pecking order of the social context variables that affect feedback effectiveness. This study bridges the gap between theory and practice in feedback intervention theory and suggests future research avenues along with actionable recommendations for academicians and practitioners.</p>","PeriodicalId":35064,"journal":{"name":"Global Business and Organizational Excellence","volume":"44 6","pages":"35-52"},"PeriodicalIF":0.0,"publicationDate":"2025-04-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joe.22299","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144773950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}