Pub Date : 2026-02-07DOI: 10.1016/j.ijhm.2026.104599
Sreejith R., Sinimole K.R., Siva Shankar S., Bhuvan Unhelkar
{"title":"Bridging hospitality and healthcare: A data-driven approach to leveraging service excellence for improved patient satisfaction","authors":"Sreejith R., Sinimole K.R., Siva Shankar S., Bhuvan Unhelkar","doi":"10.1016/j.ijhm.2026.104599","DOIUrl":"https://doi.org/10.1016/j.ijhm.2026.104599","url":null,"abstract":"","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"161 1","pages":""},"PeriodicalIF":11.7,"publicationDate":"2026-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146135463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-02-07DOI: 10.1016/j.ijhm.2026.104597
Bin Li, Xi Y. Leung, Yingxin Huo, Liyu Yang
{"title":"From humans to objects: The impact of service robots on employees’ objectification of others in the hospitality workplace","authors":"Bin Li, Xi Y. Leung, Yingxin Huo, Liyu Yang","doi":"10.1016/j.ijhm.2026.104597","DOIUrl":"https://doi.org/10.1016/j.ijhm.2026.104597","url":null,"abstract":"","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"11 1","pages":""},"PeriodicalIF":11.7,"publicationDate":"2026-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146134336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-02-06DOI: 10.1016/j.ijhm.2026.104596
Demi Shenrui Deng, Christina Geng-qing Chi, Ruiying (Raine) Cai
{"title":"Her wine, her way: How women’s ownership disclosure in wine marketing shapes women consumers’ choices","authors":"Demi Shenrui Deng, Christina Geng-qing Chi, Ruiying (Raine) Cai","doi":"10.1016/j.ijhm.2026.104596","DOIUrl":"https://doi.org/10.1016/j.ijhm.2026.104596","url":null,"abstract":"","PeriodicalId":48444,"journal":{"name":"International Journal of Hospitality Management","volume":"5 1","pages":""},"PeriodicalIF":11.7,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146135464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-02-06DOI: 10.1177/00187267261415779
Xueni Zheng, Jing Du, Yuan Xiang, Lirong Long, Huanyan Xie
Why do low-skilled gig workers remain stuck in work they originally intended as temporary? Although gig work is widely portrayed as flexible and temporary, our study shows that platforms can gradually trap workers in place. Drawing on grounded theory and fieldwork—including 70 interviews with 42 food delivery riders and 14 ride-hailing drivers, 30 hours of firsthand riding experience, and observations of online communities totalling 820 riders—this study develops a conceptual framework of career development lock, identifying four interrelated forms: lock-out, lock-in, lock-up, and lock-down. We find that career development lock stems from a structural conflict between workers’ long-term aspirations, grounded in a continuous temporal narrative, and platform algorithms’ need for flexible, on-demand labor that operates through a fragmented temporal logic. This conflict generates short-term person–career fit but long-term misfit. Under the structural constraints of algorithmic management, workers turn to adaptive self-exploitation, intensifying short-term fit while undermining long-term misfit, which ultimately traps them in their roles. The study advances understanding of non-linear careers in non-standard employment and reframes algorithmic control as a career-structuring force beyond a day-to-day control mechanism. It also offers practical implications for platforms and policymakers to prevent new forms of career entrapment in the gig economy.
{"title":"Short-term fit, long-term trap: The career development lock of low-skilled gig workers","authors":"Xueni Zheng, Jing Du, Yuan Xiang, Lirong Long, Huanyan Xie","doi":"10.1177/00187267261415779","DOIUrl":"https://doi.org/10.1177/00187267261415779","url":null,"abstract":"Why do low-skilled gig workers remain stuck in work they originally intended as temporary? Although gig work is widely portrayed as flexible and temporary, our study shows that platforms can gradually trap workers in place. Drawing on grounded theory and fieldwork—including 70 interviews with 42 food delivery riders and 14 ride-hailing drivers, 30 hours of firsthand riding experience, and observations of online communities totalling 820 riders—this study develops a conceptual framework of career development lock, identifying four interrelated forms: lock-out, lock-in, lock-up, and lock-down. We find that career development lock stems from a structural conflict between workers’ long-term aspirations, grounded in a continuous temporal narrative, and platform algorithms’ need for flexible, on-demand labor that operates through a fragmented temporal logic. This conflict generates short-term person–career fit but long-term misfit. Under the structural constraints of algorithmic management, workers turn to adaptive self-exploitation, intensifying short-term fit while undermining long-term misfit, which ultimately traps them in their roles. The study advances understanding of non-linear careers in non-standard employment and reframes algorithmic control as a career-structuring force beyond a day-to-day control mechanism. It also offers practical implications for platforms and policymakers to prevent new forms of career entrapment in the gig economy.","PeriodicalId":48433,"journal":{"name":"Human Relations","volume":"301 1","pages":""},"PeriodicalIF":5.7,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146122005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dejun Zhou, Joana Cobbinah, Ishmael Wiredu, Fadhila Hamza
Drawing on the Resource‐Based View (RBV) and Stakeholder Theory, this study examines how green innovation contributes to firm value, emphasizing the mediating role of environmental, social, and governance (ESG) performance and the moderating role of corporate reputation. Using panel data from 593 environmentally sensitive manufacturing firms across Asian economies between 2014 and 2023, the proposed relationships are tested with the Baron and Kenney mediation approach and IV‐2SLS estimation to address potential endogeneity. The results demonstrate that green innovation directly enhances firm value and significantly improves ESG performance. ESG performance itself exerts a positive effect on firm value, and mediation analysis reveals that ESG partially transmits the impact of green innovation on financial outcomes. Robustness checks strengthen these findings: The Variance Accounted For (VAF) ratio shows that 41.2% of the total effect of green innovation on firm value operates through ESG, while the Sobel test ( Z = 3.462, p < 0.001) and the Z ‐test of mediation ( Z = 3.291, p < 0.01) confirm the significance of the indirect pathway. These results provide consistent evidence that ESG is an important, though partial, channel linking innovation to value creation. Furthermore, corporate reputation is found to strengthen the effect of green innovation on firm value, suggesting that reputational capital amplifies the benefits of sustainability engagement. The study contributes to theory by integrating RBV and Stakeholder perspectives and offers practical insights for Asian manufacturing firms, where aligning innovation strategies with ESG improvements and reputation management is crucial for sustainable competitiveness.
{"title":"Strategic Pathways to Green Innovation Capacity and ESG Performance: Driving Sustainable Value Creation in Asian Economies","authors":"Dejun Zhou, Joana Cobbinah, Ishmael Wiredu, Fadhila Hamza","doi":"10.1002/bse.70620","DOIUrl":"https://doi.org/10.1002/bse.70620","url":null,"abstract":"Drawing on the Resource‐Based View (RBV) and Stakeholder Theory, this study examines how green innovation contributes to firm value, emphasizing the mediating role of environmental, social, and governance (ESG) performance and the moderating role of corporate reputation. Using panel data from 593 environmentally sensitive manufacturing firms across Asian economies between 2014 and 2023, the proposed relationships are tested with the Baron and Kenney mediation approach and IV‐2SLS estimation to address potential endogeneity. The results demonstrate that green innovation directly enhances firm value and significantly improves ESG performance. ESG performance itself exerts a positive effect on firm value, and mediation analysis reveals that ESG partially transmits the impact of green innovation on financial outcomes. Robustness checks strengthen these findings: The Variance Accounted For (VAF) ratio shows that 41.2% of the total effect of green innovation on firm value operates through ESG, while the Sobel test ( <jats:italic>Z</jats:italic> = 3.462, <jats:italic>p</jats:italic> < 0.001) and the <jats:italic>Z</jats:italic> ‐test of mediation ( <jats:italic>Z</jats:italic> = 3.291, <jats:italic>p</jats:italic> < 0.01) confirm the significance of the indirect pathway. These results provide consistent evidence that ESG is an important, though partial, channel linking innovation to value creation. Furthermore, corporate reputation is found to strengthen the effect of green innovation on firm value, suggesting that reputational capital amplifies the benefits of sustainability engagement. The study contributes to theory by integrating RBV and Stakeholder perspectives and offers practical insights for Asian manufacturing firms, where aligning innovation strategies with ESG improvements and reputation management is crucial for sustainable competitiveness.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"301 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146122049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-02-06DOI: 10.1016/j.jhtm.2026.101410
Xingqin Qu, Jie Yin, Yensen Ni
{"title":"Tourist safety management: The role of risk reminders in highly aggregated environments","authors":"Xingqin Qu, Jie Yin, Yensen Ni","doi":"10.1016/j.jhtm.2026.101410","DOIUrl":"https://doi.org/10.1016/j.jhtm.2026.101410","url":null,"abstract":"","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"48 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146135465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The personal background and traits of top organizational leaders matter for organizational strategies, policymaking, and outcomes. Drawing on upper echelons theory, imprinting theory, and scholarship on managerial decision-making and the transferability of private-sector management approaches to the public sector, this study examines the relationship between US governors' top business experience and budgetary outcomes. Competing hypotheses are proposed and tested to assess whether governors with significant business experience enhance or hinder budgetary outcomes. Using a panel dataset of 48 states spanning 1960–2010 and a regression discontinuity design, the analysis finds that electing governors with high-level business experience leads to improved budget equilibrium during their terms. These findings suggest that governors with business backgrounds are likely to be better able to align revenues with expenditures, thus reducing deviations from the budget. The results are robust across alternative model specifications and offer critical theoretical and practical insights into leadership dynamics and fiscal governance.
{"title":"State Budgetary Outcomes: Do CEO Governors Make a Difference?","authors":"Can Chen, Boyuan Zhao, Qiushi Wang","doi":"10.1111/puar.70090","DOIUrl":"https://doi.org/10.1111/puar.70090","url":null,"abstract":"The personal background and traits of top organizational leaders matter for organizational strategies, policymaking, and outcomes. Drawing on upper echelons theory, imprinting theory, and scholarship on managerial decision-making and the transferability of private-sector management approaches to the public sector, this study examines the relationship between US governors' top business experience and budgetary outcomes. Competing hypotheses are proposed and tested to assess whether governors with significant business experience enhance or hinder budgetary outcomes. Using a panel dataset of 48 states spanning 1960–2010 and a regression discontinuity design, the analysis finds that electing governors with high-level business experience leads to improved budget equilibrium during their terms. These findings suggest that governors with business backgrounds are likely to be better able to align revenues with expenditures, thus reducing deviations from the budget. The results are robust across alternative model specifications and offer critical theoretical and practical insights into leadership dynamics and fiscal governance.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"69 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146135477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-02-06DOI: 10.1080/19368623.2026.2623404
Zhangxiang Zhu, Lin Huang, Wei Wu, Yaxin Zhao, Binli Tang
{"title":"Examining the interactive effects of service robot failure types and response methods on consumer forgiveness","authors":"Zhangxiang Zhu, Lin Huang, Wei Wu, Yaxin Zhao, Binli Tang","doi":"10.1080/19368623.2026.2623404","DOIUrl":"https://doi.org/10.1080/19368623.2026.2623404","url":null,"abstract":"","PeriodicalId":47995,"journal":{"name":"Journal of Hospitality Marketing & Management","volume":"1 1","pages":""},"PeriodicalIF":12.5,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146138650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How International Physical Presence and Infrastructure Differences Moderate the Link Between Digital Internationalization and MNE Performance","authors":"Georgios Batsakis, Vasilis Theoharakis, Chengguang Li, Palitha Konara","doi":"10.1016/j.lrp.2026.102619","DOIUrl":"https://doi.org/10.1016/j.lrp.2026.102619","url":null,"abstract":"","PeriodicalId":18141,"journal":{"name":"Long Range Planning","volume":"23 1","pages":""},"PeriodicalIF":8.5,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146135453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Institutional investors are increasingly responding to biodiversity loss through nature‐related investment strategies. Using survey data from 557 institutional investors, this study examines the drivers of strategy selection and how biodiversity risk is integrated across investor types, sizes, and regions. Financial motivations, especially risk reduction and return opportunities, are most strongly associated with divestment and portfolio biodiversity risk analysis, while shareholder engagement remains comparatively limited. Pressure from clients and activists steers institutional investors toward visible, low‐burden measures (risk analysis, divestment, and target‐setting) rather than resource‐intensive stewardship. US‐based investors report stronger commitments to nature‐related investments, whereas larger institutions do not exhibit higher engagement. The findings suggest targeted policy support for nature‐related investment practices: clearer recognition of biodiversity loss as a financially material risk within fiduciary frameworks, integration of nature objectives into stewardship codes and proxy‐voting norms, and harmonized biodiversity disclosure standards to reduce data uncertainty and enable more effective investor responses.
{"title":"Drivers of Nature‐Related Investment Strategies Among Institutional Investors","authors":"Emma Olofsson","doi":"10.1002/bse.70598","DOIUrl":"https://doi.org/10.1002/bse.70598","url":null,"abstract":"Institutional investors are increasingly responding to biodiversity loss through nature‐related investment strategies. Using survey data from 557 institutional investors, this study examines the drivers of strategy selection and how biodiversity risk is integrated across investor types, sizes, and regions. Financial motivations, especially risk reduction and return opportunities, are most strongly associated with divestment and portfolio biodiversity risk analysis, while shareholder engagement remains comparatively limited. Pressure from clients and activists steers institutional investors toward visible, low‐burden measures (risk analysis, divestment, and target‐setting) rather than resource‐intensive stewardship. US‐based investors report stronger commitments to nature‐related investments, whereas larger institutions do not exhibit higher engagement. The findings suggest targeted policy support for nature‐related investment practices: clearer recognition of biodiversity loss as a financially material risk within fiduciary frameworks, integration of nature objectives into stewardship codes and proxy‐voting norms, and harmonized biodiversity disclosure standards to reduce data uncertainty and enable more effective investor responses.","PeriodicalId":9518,"journal":{"name":"Business Strategy and The Environment","volume":"91 1","pages":""},"PeriodicalIF":13.4,"publicationDate":"2026-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146122050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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