管理学最新文献

英文中文

IF： -

EXPRESS: The Impact of App Crashes on Consumer Engagement 快讯应用程序崩溃对消费者参与度的影响

IF 12.9 1区管理学 Q1 BUSINESS

Journal of Marketing

Pub Date : 2024-11-22 DOI: 10.1177/00222429241304322

Savannah Wei Shi, Seoungwoo Lee, Kirthi Kalyanam, Michel Wedel

The authors develop and test a theoretical framework to examine the impact of app crashes on app engagement. The framework predicts that consumers increase engagement after encountering a single crash due to their need-for-closure and curiosity, yet reduce engagement after experiencing repeated and concentrated crashes, primarily because of frustration and perceived task unattainability; the recency of crashes moderates these effects. Field data analysis reveals that while a crash truncates a session and reduces content consumption, it increases page views in the following session. However, this increase in page views does not compensate for the loss during the crashed session. Frequent and more concentrated crashes curtail engagement. Three experiments in which crashes are exogenously manipulated in a different context support the validity and generalizability of these findings, confirm the proposed mediators, and demonstrate how to lessen the negative impact of repeated crashes with post-crash messages. The research adds new dimensions to the task pursuit literature and provides managers with a framework to quantify the economic impact of crashes, analyze content substitution behavior, and assess the bias of a transactional view of crash incidents. Additionally, it offers insights into targeted feature release to more tolerant users and strategic design of post-crash messages.

作者开发并测试了一个理论框架来研究应用程序崩溃对应用程序参与度的影响。根据该框架的预测，消费者在遇到一次崩溃后，会因关闭需求和好奇心而提高参与度，但在经历多次集中崩溃后，参与度会降低，主要原因是挫败感和感知到的任务无法实现；崩溃的发生频率会调节这些影响。实地数据分析显示，虽然崩溃会缩短会话并减少内容消费，但却会增加下一个会话的页面浏览量。然而，页面浏览量的增加并不能弥补崩溃时段的损失。更频繁、更集中的崩溃会降低参与度。在三项实验中，在不同的情境下对崩溃进行了外生操纵，从而支持了这些发现的有效性和可推广性，证实了所提出的中介因素，并展示了如何通过崩溃后消息来减少重复崩溃的负面影响。这项研究为任务追求文献增添了新的内容，并为管理者提供了一个框架，用于量化碰撞事故的经济影响、分析内容替代行为以及评估碰撞事故交易观点的偏差。此外，该研究还为向容忍度更高的用户有针对性地发布功能以及碰撞后信息的战略设计提供了见解。

{"title":"EXPRESS: The Impact of App Crashes on Consumer Engagement","authors":"Savannah Wei Shi, Seoungwoo Lee, Kirthi Kalyanam, Michel Wedel","doi":"10.1177/00222429241304322","DOIUrl":"https://doi.org/10.1177/00222429241304322","url":null,"abstract":"The authors develop and test a theoretical framework to examine the impact of app crashes on app engagement. The framework predicts that consumers increase engagement after encountering a single crash due to their need-for-closure and curiosity, yet reduce engagement after experiencing repeated and concentrated crashes, primarily because of frustration and perceived task unattainability; the recency of crashes moderates these effects. Field data analysis reveals that while a crash truncates a session and reduces content consumption, it increases page views in the following session. However, this increase in page views does not compensate for the loss during the crashed session. Frequent and more concentrated crashes curtail engagement. Three experiments in which crashes are exogenously manipulated in a different context support the validity and generalizability of these findings, confirm the proposed mediators, and demonstrate how to lessen the negative impact of repeated crashes with post-crash messages. The research adds new dimensions to the task pursuit literature and provides managers with a framework to quantify the economic impact of crashes, analyze content substitution behavior, and assess the bias of a transactional view of crash incidents. Additionally, it offers insights into targeted feature release to more tolerant users and strategic design of post-crash messages.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":"129 1","pages":""},"PeriodicalIF":12.9,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142690925","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

From indigenous villages to World Heritage Sites: Structural violence in spatial transformation 从原住民村庄到世界遗产遗址：空间转型中的结构性暴力

IF 10.4 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research

Pub Date : 2024-11-22 DOI: 10.1016/j.annals.2024.103880

Chengkun Huang , Hong Xu

Once indigenous villages are designated as World Heritage Sites, they no longer belong exclusively to local residents. The political, cultural, and tourism-related values of these sites are overemphasized, often undermining the subjectivity of local residents. This transformation in spatial attributes of the villages constitutes “structural violence” against local communities. Existing literature still lacks direct research attention on this issue. This study uses the Fujian Tulou villages in China as case sites, employing a “material-social-cultural” three-dimensional framework to summarize three forms of structural violence: resource deprivation, imbalanced interest structure, and discourse erosion, rooted in spatial transformation, and further explores their underlying causes. The findings deepen insight into the tensions between World Heritage practices, tourism, and sustainable community development.

一旦原住民村庄被指定为世界遗产，它们就不再只属于当地居民。这些遗产地的政治、文化和旅游相关价值被过分强调，往往削弱了当地居民的主体性。这种村落空间属性的转变构成了对当地社区的 "结构性暴力"。现有文献仍缺乏对这一问题的直接研究。本研究以中国福建土楼村为个案，运用 "物质-社会-文化 "三维框架，归纳出植根于空间转型的资源匮乏、利益结构失衡和话语侵蚀三种结构性暴力形式，并进一步探讨其深层原因。研究结果加深了对世界遗产实践、旅游业和可持续社区发展之间紧张关系的认识。

引用次数: 0

Consumers' perceptions of proximity to plastic pollution and support for environmentally friendly retail brands: An emerging market perspective 消费者对塑料污染邻近程度的看法以及对环保零售品牌的支持：新兴市场视角

IF 11 1区管理学 Q1 BUSINESS

Journal of Retailing and Consumer Services

Pub Date : 2024-11-22 DOI: 10.1016/j.jretconser.2024.104126

Mahesh Gadekar , Amélia Brandão

Consumers’ own perceived proximity to environmental hazards may have direct or indirect effects for brands that seek to address those hazards, in the form of behavioral outcomes (brand word-of-mouth intentions and willingness to pay a premium and through the influence of brand stereotype dimensions (e.g., brand warmth). This study integrates social identity theory with consumer proximity perceptions to identify antecedents of brand judgments and behavioral outcomes. According to 373 survey responses in an emerging market, proximity perceptions indirectly affect consumer behavioral outcomes through perceived environmental beliefs and self–brand connections; proximity perceptions exert stronger effects on brand word-of-mouth intentions, perceived environmental friendliness, self–brand connections and willingness to pay a premium for brand warmth.

消费者自身对环境危害的近似感知可能会以行为结果（品牌口碑意向和溢价意愿）的形式，并通过品牌刻板印象维度（如品牌温暖度）的影响，直接或间接地影响寻求解决这些危害的品牌。本研究将社会认同理论与消费者接近感知相结合，以确定品牌判断和行为结果的前因。根据一项新兴市场的 373 份调查反馈，近距离感知通过感知环境信念和自我品牌联系间接影响消费者的行为结果；近距离感知对品牌口碑意向、感知环境友好度、自我品牌联系和为品牌温暖度支付溢价的意愿产生更强的影响。

引用次数: 0

EXPRESS: Cardio with Mr. Treadmill: How Anthropomorphizing the Means of Goal Pursuit Increases Motivation 快：与跑步机先生一起做有氧运动：将追求目标的手段拟人化如何增强动力

IF 12.9 1区管理学 Q1 BUSINESS

Journal of Marketing

Pub Date : 2024-11-22 DOI: 10.1177/00222429241303387

Lili Wang, Maferima Touré-Tillery

This article examines the motivational consequences of anthropomorphizing the means of goal pursuit. Eight studies show that consumers are more motivated to pursue fitness and academic goals with anthropomorphized (vs. non-anthropomorphized) means because such means elicit a greater sense of companionship and thus stronger beliefs that (a) goal pursuit is enjoyable (perceived enjoyability) and that (b) the goal is attainable (goal expectancy). We first find that participants work out harder when using an anthropomorphized (vs. non-anthropomorphized) treadmill (Study 1) and jump rope (Study 2). We then show that this effect occurs due to a greater sense of companionship, which in turn increases both perceived enjoyability and goal expectancy (sequential mediations; Study 3). We further demonstrate these underlying mechanisms through moderation: the effect attenuates when a human companion is present (Study 4), for means perceived as inherently fun (Study 5), and when self-efficacy is high (Study 6). Study 7 identifies a boundary condition: the effect disappears when the means takes on a supervisor (rather than partner) role. Finally, Study 8 shows the downstream consequence of the effect on subsequent choice of means. These findings contribute to research on motivation and anthropomorphism, with practical implications for marketers and consumers.

本文探讨了将追求目标的手段拟人化的动机后果。八项研究表明，使用拟人化（与非拟人化）的手段，消费者会更有动力追求健身和学习目标，因为这种手段会引起更强的同伴感，从而使人们更坚信：（a）追求目标是令人愉快的（感知可享性）；（b）目标是可以实现的（目标期望值）。我们首先发现，参与者在使用拟人化（相对于非拟人化）跑步机（研究 1）和跳绳（研究 2）时锻炼得更卖力。然后，我们证明，这种效果的产生是由于同伴意识的增强，而同伴意识的增强又会提高感知到的愉快度和目标期望值（顺序中介；研究 3）。我们通过调节作用进一步证明了这些潜在机制：当有人类同伴在场时（研究 4），对于被认为本质上有趣的手段（研究 5），以及当自我效能感较高时（研究 6），这种效应会减弱。研究 7 确定了一个边界条件：当手段扮演监督者（而不是伙伴）角色时，效果就会消失。最后，研究 8 显示了该效应对后续手段选择的下游影响。这些发现有助于对动机和拟人化的研究，对营销人员和消费者具有实际意义。

{"title":"EXPRESS: Cardio with Mr. Treadmill: How Anthropomorphizing the Means of Goal Pursuit Increases Motivation","authors":"Lili Wang, Maferima Touré-Tillery","doi":"10.1177/00222429241303387","DOIUrl":"https://doi.org/10.1177/00222429241303387","url":null,"abstract":"This article examines the motivational consequences of anthropomorphizing the means of goal pursuit. Eight studies show that consumers are more motivated to pursue fitness and academic goals with anthropomorphized (vs. non-anthropomorphized) means because such means elicit a greater sense of companionship and thus stronger beliefs that (a) goal pursuit is enjoyable (perceived enjoyability) and that (b) the goal is attainable (goal expectancy). We first find that participants work out harder when using an anthropomorphized (vs. non-anthropomorphized) treadmill (Study 1) and jump rope (Study 2). We then show that this effect occurs due to a greater sense of companionship, which in turn increases both perceived enjoyability and goal expectancy (sequential mediations; Study 3). We further demonstrate these underlying mechanisms through moderation: the effect attenuates when a human companion is present (Study 4), for means perceived as inherently fun (Study 5), and when self-efficacy is high (Study 6). Study 7 identifies a boundary condition: the effect disappears when the means takes on a supervisor (rather than partner) role. Finally, Study 8 shows the downstream consequence of the effect on subsequent choice of means. These findings contribute to research on motivation and anthropomorphism, with practical implications for marketers and consumers.","PeriodicalId":16152,"journal":{"name":"Journal of Marketing","volume":"53 1","pages":""},"PeriodicalIF":12.9,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142690786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Cultural resilience of heritage sites: Dimension exploration and scale development 遗产地的文化复原力：维度探索与规模发展

IF 7.6 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Journal of Hospitality and Tourism Management

Pub Date : 2024-11-22 DOI: 10.1016/j.jhtm.2024.11.005

Rui Li , Yong-Quan Li , Wen-Qi Ruan , Shu-Ning Zhang , Mei-Yu Wang

Heritage sites are in a state of instability, facing various disturbances or environmental changes, which may lead to a crisis in cultural protection and inheritance. Importantly, cultural resilience is the key to dissipating these disturbances or even transforming them into sustainable development opportunities, but few studies have conducted theoretical exploration and evaluation on this topic. Therefore, this study aims to conceptualize and develop scales for cultural resilience of heritage sites (CRHS) using online and offline investigations (in-depth interviews, big data mining, and questionnaires). The results from grounded theory procedures reveal that cultural resilience consists of 5 dimensions: cultural resistance, restoration, learning ability, adaptability, and growth. Moreover, a cultural resilience scale with 17 items was developed and proved reliable and valid. This study lays an empirical foundation for the theoretical system development of CRHS and provides resilience ideas and strategies for their cultural protection, inheritance, and sustainable development.

遗产地处于不稳定状态，面临各种干扰或环境变化，这可能导致文化保护和传承的危机。重要的是，文化复原力是消解这些干扰甚至将其转化为可持续发展机遇的关键，但很少有研究对此进行理论探索和评估。因此，本研究旨在通过线上和线下调查（深度访谈、大数据挖掘和问卷调查），对遗产地文化韧性（CRHS）进行概念化和量表开发。基础理论程序的结果表明，文化复原力包括 5 个维度：文化阻力、修复、学习能力、适应性和成长。此外，还编制了一个包含 17 个项目的文化复原力量表，并证明该量表可靠有效。本研究为 CRHS 的理论体系发展奠定了实证基础，并为其文化保护、传承和可持续发展提供了复原力思想和策略。

{"title":"Cultural resilience of heritage sites: Dimension exploration and scale development","authors":"Rui Li , Yong-Quan Li , Wen-Qi Ruan , Shu-Ning Zhang , Mei-Yu Wang","doi":"10.1016/j.jhtm.2024.11.005","DOIUrl":"10.1016/j.jhtm.2024.11.005","url":null,"abstract":"<div><div>Heritage sites are in a state of instability, facing various disturbances or environmental changes, which may lead to a crisis in cultural protection and inheritance. Importantly, cultural resilience is the key to dissipating these disturbances or even transforming them into sustainable development opportunities, but few studies have conducted theoretical exploration and evaluation on this topic. Therefore, this study aims to conceptualize and develop scales for cultural resilience of heritage sites (CRHS) using online and offline investigations (in-depth interviews, big data mining, and questionnaires). The results from grounded theory procedures reveal that cultural resilience consists of 5 dimensions: cultural resistance, restoration, learning ability, adaptability, and growth. Moreover, a cultural resilience scale with 17 items was developed and proved reliable and valid. This study lays an empirical foundation for the theoretical system development of CRHS and provides resilience ideas and strategies for their cultural protection, inheritance, and sustainable development.</div></div>","PeriodicalId":51445,"journal":{"name":"Journal of Hospitality and Tourism Management","volume":"61 ","pages":"Pages 299-312"},"PeriodicalIF":7.6,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142696377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Manufacturer encroachment through live streaming considering consumer disappointment aversion 考虑到消费者的失望厌恶情绪，制造商通过直播蚕食市场

IF 11 1区管理学 Q1 BUSINESS

Journal of Retailing and Consumer Services

Pub Date : 2024-11-22 DOI: 10.1016/j.jretconser.2024.104152

Jingyang Dong , Zhimin Guan , Tianyang Yu , Xingrui Guan , Jun Zhang

Live streaming (LS) sales are increasingly popular, leading many manufacturers to adopt the LS channel to encroach on the online market. Three characteristics of the LS channel are identified: (1) Real-time interaction reduces product matching uncertainty. (2) The increase in product matching probability mitigates consumer disappointment aversion (CDA). (3) Increased entertainment and trust enhance consumers valuation of products. Considering a supply chain that includes a manufacturer and an online retailer, we investigate the manufacturer’s LS channel encroachment strategies for both centralized and decentralized scenarios. We find that LS channel encroachment always occurs in the centralized scenario but may not necessarily take place in the decentralized scenario. Specifically, if CDA intensity is strong and product matching probability is small, the manufacturer adopts replacement encroachment. If product matching probability is moderate, the manufacturer employs competition encroachment. However, if product matching probability is large and LS’s valuation enhancement effect is low, the manufacturer avoids encroachment in the centralized scenario but chooses threatening encroachment in the decentralized scenario. Finally, although CDA can promote encroachment, it always makes the manufacturer worse off. Intuitively, CDA weakens the online retail channel’s competitiveness, thereby harming the retailer. However, our study reveals an interesting finding: When product matching probability is sufficiently large and LS’s valuation enhancement effect is low, CDA makes the retailer better off.

实时流媒体（LS）销售日益流行，导致许多制造商采用 LS 渠道蚕食在线市场。本文指出了 LS 渠道的三个特点：(1) 实时互动减少了产品匹配的不确定性。(2）产品匹配概率的增加减轻了消费者的失望厌恶（CDA）。 3）娱乐性和信任度的增加提高了消费者对产品的评价。考虑到供应链包括制造商和在线零售商，我们研究了制造商在集中和分散两种情况下的 LS 渠道侵占策略。我们发现，LS 渠道蚕食总是发生在集中式场景中，但不一定发生在分散式场景中。具体来说，如果 CDA 强度大，产品匹配概率小，制造商就会采取替换式蚕食。如果产品匹配概率适中，制造商就会采用竞争侵占。然而，如果产品匹配概率较大，LS 的估值提升效应较低，则制造商在集中化情景下会避免蚕食，但在分散化情景下会选择威胁性蚕食。最后，尽管 CDA 可以促进蚕食，但它总是会使制造商的利益受损。直观地说，CDA 削弱了在线零售渠道的竞争力，从而损害了零售商的利益。然而，我们的研究揭示了一个有趣的发现：当产品匹配概率足够大且LS的估值提升效应较低时，CDA会使零售商更有利。

{"title":"Manufacturer encroachment through live streaming considering consumer disappointment aversion","authors":"Jingyang Dong , Zhimin Guan , Tianyang Yu , Xingrui Guan , Jun Zhang","doi":"10.1016/j.jretconser.2024.104152","DOIUrl":"10.1016/j.jretconser.2024.104152","url":null,"abstract":"<div><div>Live streaming (LS) sales are increasingly popular, leading many manufacturers to adopt the LS channel to encroach on the online market. Three characteristics of the LS channel are identified: (1) Real-time interaction reduces product matching uncertainty. (2) The increase in product matching probability mitigates consumer disappointment aversion (CDA). (3) Increased entertainment and trust enhance consumers valuation of products. Considering a supply chain that includes a manufacturer and an online retailer, we investigate the manufacturer’s LS channel encroachment strategies for both centralized and decentralized scenarios. We find that LS channel encroachment always occurs in the centralized scenario but may not necessarily take place in the decentralized scenario. Specifically, if CDA intensity is strong and product matching probability is small, the manufacturer adopts <em>replacement encroachment</em>. If product matching probability is moderate, the manufacturer employs <em>competition encroachment</em>. However, if product matching probability is large and LS’s valuation enhancement effect is low, the manufacturer avoids encroachment in the centralized scenario but chooses <em>threatening encroachment</em> in the decentralized scenario. Finally, although CDA can promote encroachment, it always makes the manufacturer worse off. Intuitively, CDA weakens the online retail channel’s competitiveness, thereby harming the retailer. However, our study reveals an interesting finding: When product matching probability is sufficiently large and LS’s valuation enhancement effect is low, CDA makes the retailer better off.</div></div>","PeriodicalId":48399,"journal":{"name":"Journal of Retailing and Consumer Services","volume":"83 ","pages":"Article 104152"},"PeriodicalIF":11.0,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142704308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Factors associated with the adoption of eco-innovation and its effect on environmental performance in the US household cleaning sector 美国家庭清洁行业采用生态创新的相关因素及其对环境绩效的影响

IF 12.9 1区管理学 Q1 BUSINESS

Technological Forecasting and Social Change

Pub Date : 2024-11-22 DOI: 10.1016/j.techfore.2024.123898

Keith Bothongo, Ali Kinyar

This study investigates the influence of external and internal factors on eco-innovation and the impact of its adoption on firms' environmental performance. We mainly examined process eco-innovation, which provides eco-friendly alternatives to the raw materials, machines, and energy sources used in the firms' production processes that could harm the environment. Using a survey, we gathered data from 118 publicly listed household cleaning and personal care companies on the New York Stock Exchange (NYSE). Results of the structural equation model revealed that regulatory pressure, consumer demand, and green corporate image could induce the adoption of process eco-innovation, while environmental subsidies do not. In addition, our findings indicated that environmental management systems (EMS), technological capabilities, and managerial environmental concerns spur process eco-innovation adoption. We also found that process eco-innovation can significantly improve firms' environmental performance, indicating that cleaner production processes are important for pollution prevention. This work contributes to existing knowledge of eco-innovation, especially in terms of its regional and industry focus, and provides significant implications for policy and practice.

本研究探讨了外部和内部因素对生态创新的影响，以及采用生态创新对企业环境绩效的影响。我们主要研究了工艺生态创新，它为企业生产过程中使用的可能对环境造成危害的原材料、机器和能源提供了生态友好型替代品。通过调查，我们收集了 118 家在纽约证券交易所（NYSE）上市的家用清洁和个人护理公司的数据。结构方程模型的结果表明，监管压力、消费者需求和绿色企业形象会促使企业采用生态创新工艺，而环保补贴则不会。此外，我们的研究结果表明，环境管理系统（EMS）、技术能力和管理者对环境的关注会促进工艺生态创新的采用。我们还发现，工艺生态创新可以显著提高企业的环境绩效，这表明清洁生产工艺对于污染预防非常重要。这项研究为现有的生态创新知识做出了贡献，特别是在其区域和行业重点方面，并为政策和实践提供了重要启示。

{"title":"Factors associated with the adoption of eco-innovation and its effect on environmental performance in the US household cleaning sector","authors":"Keith Bothongo, Ali Kinyar","doi":"10.1016/j.techfore.2024.123898","DOIUrl":"10.1016/j.techfore.2024.123898","url":null,"abstract":"<div><div>This study investigates the influence of external and internal factors on eco-innovation and the impact of its adoption on firms' environmental performance. We mainly examined process eco-innovation, which provides eco-friendly alternatives to the raw materials, machines, and energy sources used in the firms' production processes that could harm the environment. Using a survey, we gathered data from 118 publicly listed household cleaning and personal care companies on the New York Stock Exchange (NYSE). Results of the structural equation model revealed that regulatory pressure, consumer demand, and green corporate image could induce the adoption of process eco-innovation, while environmental subsidies do not. In addition, our findings indicated that environmental management systems (EMS), technological capabilities, and managerial environmental concerns spur process eco-innovation adoption. We also found that process eco-innovation can significantly improve firms' environmental performance, indicating that cleaner production processes are important for pollution prevention. This work contributes to existing knowledge of eco-innovation, especially in terms of its regional and industry focus, and provides significant implications for policy and practice.</div></div>","PeriodicalId":48454,"journal":{"name":"Technological Forecasting and Social Change","volume":"210 ","pages":"Article 123898"},"PeriodicalIF":12.9,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142698152","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Impact of fit between knowledge potential and organizational routine updating on subsidiaries’ new product development performance 知识潜力与组织常规更新之间的契合度对子公司新产品开发绩效的影响

IF 7 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Journal of Knowledge Management

Pub Date : 2024-11-22 DOI: 10.1108/jkm-05-2024-0623

Le Yan, Wei Li, Jiawen Hou, Shizheng Tan

Purpose

This study aims to examine new product development (NPD) performance to identify effective knowledge update strategies and assess the impact of environmental uncertainty on these dynamics. It aims to understand how different knowledge potentials and organizational routines interact to enhance product outcomes. The specific subsidiary context enriches understanding by identifying challenges and opportunities that are not typically visible in broader organizational studies.

Design/methodology/approach

A survey of 310 business managers was conducted to measure their knowledge potential and organizational routine updating. The hypotheses were tested using hierarchical regression analysis to determine the optimal combinations of knowledge and practice updates for NPD performance.

Findings

Results indicate that both knowledge potential and organizational routine updating significantly enhance subsidiary performance. Specifically, knowledge accumulation paired with routine creation and knowledge difference paired with routine revision optimally boosts product development. Moreover, this study reveals an inverted U-shaped relationship between environmental uncertainty and the effectiveness of these combinations, suggesting a complex interplay that affects NPD performance.

Originality/value

This study enhances understanding of NPD performance by integrating resource concordance theory with empirical analysis of knowledge and organizational strategy adaptations. It underscores the moderating role of environmental uncertainty, offering new theoretical insights into enhancing product development performance. Although the focus on subsidiaries limits broader applicability, it provides valuable insights into the nuanced NPD dynamics in these specific entities, suggesting avenues for future research to expand this study’s findings across different organizational types.

目的本研究旨在考察新产品开发（NPD）的绩效，以确定有效的知识更新策略，并评估环境不确定性对这些动态的影响。研究旨在了解不同的知识潜力和组织常规如何相互作用，以提高产品成果。设计/方法/途径对 310 名企业经理进行了调查，以衡量他们的知识潜力和组织常规更新情况。结果结果表明，知识潜力和组织常规更新都能显著提高子公司的绩效。结果表明，知识潜能和组织常规更新都能显著提高子公司的绩效。具体来说，知识积累与常规创建搭配，知识差异与常规修订搭配，都能优化产品开发。此外，本研究还揭示了环境不确定性与这些组合的有效性之间的倒 U 型关系，表明了影响 NPD 业绩的复杂相互作用。它强调了环境不确定性的调节作用，为提高产品开发绩效提供了新的理论见解。虽然对子公司的关注限制了研究的广泛适用性，但它为了解这些特定实体中细微的 NPD 动态提供了宝贵的见解，为今后的研究提供了途径，从而将本研究的发现扩展到不同的组织类型。

{"title":"Impact of fit between knowledge potential and organizational routine updating on subsidiaries’ new product development performance","authors":"Le Yan, Wei Li, Jiawen Hou, Shizheng Tan","doi":"10.1108/jkm-05-2024-0623","DOIUrl":"https://doi.org/10.1108/jkm-05-2024-0623","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to examine new product development (NPD) performance to identify effective knowledge update strategies and assess the impact of environmental uncertainty on these dynamics. It aims to understand how different knowledge potentials and organizational routines interact to enhance product outcomes. The specific subsidiary context enriches understanding by identifying challenges and opportunities that are not typically visible in broader organizational studies.</p>\u0000<h3>Design/methodology/approach</h3>\u0000<p>A survey of 310 business managers was conducted to measure their knowledge potential and organizational routine updating. The hypotheses were tested using hierarchical regression analysis to determine the optimal combinations of knowledge and practice updates for NPD performance.</p>\u0000<h3>Findings</h3>\u0000<p>Results indicate that both knowledge potential and organizational routine updating significantly enhance subsidiary performance. Specifically, knowledge accumulation paired with routine creation and knowledge difference paired with routine revision optimally boosts product development. Moreover, this study reveals an inverted U-shaped relationship between environmental uncertainty and the effectiveness of these combinations, suggesting a complex interplay that affects NPD performance.</p>\u0000<h3>Originality/value</h3>\u0000<p>This study enhances understanding of NPD performance by integrating resource concordance theory with empirical analysis of knowledge and organizational strategy adaptations. It underscores the moderating role of environmental uncertainty, offering new theoretical insights into enhancing product development performance. Although the focus on subsidiaries limits broader applicability, it provides valuable insights into the nuanced NPD dynamics in these specific entities, suggesting avenues for future research to expand this study’s findings across different organizational types.</p>","PeriodicalId":48368,"journal":{"name":"Journal of Knowledge Management","volume":"33 1","pages":""},"PeriodicalIF":7.0,"publicationDate":"2024-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142678478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Rental clothing box subscription: The importance of sustainable fashion labels 租赁服装箱订阅：可持续时装品牌的重要性

IF 11 1区管理学 Q1 BUSINESS

Journal of Retailing and Consumer Services

Pub Date : 2024-11-22 DOI: 10.1016/j.jretconser.2024.104153

Alexandra Rese, Daniel Baier

Renting fashion using clothing box subscription is a growing trend in the textile industry. The element of surprise varies according to the box type chosen by the customer: the self-assembled or the curated surprise box. Our study focuses on the effects of consumer characteristics, box type and other attributes on the intention to subscribe. We collected data from 364 German respondents and used choice-based conjoint analysis to estimate these effects. A between-subject design helps to compare the self-assembled versus the curated surprise box type. Price has the highest relative importance in the curated surprise box subscription model. In both subscription models, consumers preferred to rent four fashion pieces rather than two. Sustainable fashion labels increase the willingness to pay in the case of the self-assembled box model. Most consumers still prefer new fashion items over second-hand or upcycled ones, leaving considerable room for circular communication strategies.

在纺织业中，通过订购服装盒来租赁时装是一种日益增长的趋势。惊喜元素因客户选择的盒子类型而异：自行组装或精心策划的惊喜盒子。我们的研究侧重于消费者特征、盒子类型和其他属性对订购意向的影响。我们收集了 364 名德国受访者的数据，并使用基于选择的联合分析来估计这些影响。受试者之间的设计有助于比较自行组装与精心策划的惊喜包装盒类型。在定制惊喜盒订阅模式中，价格的相对重要性最高。在两种订阅模式中，消费者都更愿意租用四件时装，而不是两件。可持续时装品牌提高了自助式惊喜礼盒的支付意愿。大多数消费者仍然更喜欢新的时尚物品，而不是二手或再造物品，这为循环传播战略留下了相当大的空间。

引用次数: 0

Virtual influencer and cultural heritage destination: Endorsement effectiveness of virtual versus human influencers 虚拟影响者与文化遗产目的地：虚拟影响者与人类影响者的认可效果对比

IF 10.4 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

Annals of Tourism Research

Pub Date : 2024-11-22 DOI: 10.1016/j.annals.2024.103873

Ke Zhang , Xinru Sun , Gang Li

The present research conducted four experiments and found that virtual influencers are less effective than human influencers in endorsing cultural heritage destinations. Drawing on social categorization theory, we suggest that this effect occurs because tourists perceive virtual (vs. human) influencers as outsiders of humankind with a limited understanding of human culture. Consistent with this mechanism, our findings further reveal that this low effectiveness would be mitigated when virtual influencers showcase the ability to comprehend human culture. This research makes theoretical contributions to the literature on social perceptions of virtual influencers and social media marketing in the tourism industry. Also, these findings provide managerial implications regarding the effective usage of virtual influencers in destination marketing.

本研究进行了四次实验，发现虚拟影响者在为文化遗产目的地背书方面不如人类影响者有效。根据社会分类理论，我们认为之所以会出现这种效果，是因为游客认为虚拟影响者（与人类影响者相比）是人类的局外人，对人类文化的理解有限。与这一机制相一致，我们的研究结果进一步揭示，当虚拟影响者展示出理解人类文化的能力时，这种低有效性就会得到缓解。本研究为旅游业中虚拟影响者的社会认知和社交媒体营销方面的文献做出了理论贡献。此外，这些发现还为在目的地营销中有效利用虚拟影响者提供了管理启示。

引用次数: 0

首页上一页

下一页尾页

类型

管理学最新文献

全部化学•材料生命科学医学物理工程技术环境•农林材料科学地球科学法学管理学化学环境科学与生态学计算机科学教育学经济学农林科学人文科学生物学数学物理与天体物理心理学综合性期刊其他工业工程理学历史学农学文学信息工程

数据库

全部 ACS Publications Elsevier ieeexplore Springer The Royal Society of Chemistry Wiley

期刊

全部 Acad Manage J Accounting and Business Research Acad Manage Rev Administrative Science Quarterly ANN OPER RES Asia Pacific Journal of Management Business Strategy and The Environment Career Development International California Management Review CENT EUR J OPER RES Contemporary Accounting Research Coll Res Libr Culture and Organization European Accounting Review Harvard business review Ind Labor Relat Rev Industry and Innovation Information Systems and e-Business Management International Journal of Contemporary Hospitality Management INT J ELECTRON COMM International Journal of Logistics Research and Applications Int. J. Mobile Commun. International Journal of Human Resource Management International Journal of Operations & Production Management International Journal of Physical Distribution & Logistics Management International Journal of Strategic Property Management International Marketing Review Journal of Business Research J Bus Ethics J Consum Res 华中农业大学学报 Journal of Marketing J PROD INNOVAT MANAG J. Risk Res. J. Syst. Sci. Syst. Eng. Journal of the Academy of Marketing Science J. Oper. Res. Soc. Management Decision Long Range Planning Library Resources & Technical Services OMEGA-INT J MANAGE S Organizational Research Methods PROD OPER MANAG PROD PLAN CONTROL Profesional De La Informacion Public Management Review Review of Managerial Science Regulation & Governance R&D Management Restaurator. International Journal for the Preservation of Library and Archival Material SCIENTOMETRICS Strategic Management Journal Supply Chain Management: An International Journal Strategic Organization Sustainability Accounting, Management and Policy Journal TELECOMMUN POLICY Total Quality Management & Business Excellence Archives Economic Outlook 数据分析与知识发现 Oper. Res. Perspect. Finance and Development Public Adm Dev Zeitschrift Fur Bibliothekswesen Und Bibliographie Informacios Tarsadalom J Quant Econ Information & Culture Library and Information Science Journal of Environmental Accounting and Management LIBRARY COLLECTIONS ACQUISITIONS & TECHNICAL SERVICES German Journal of Human Resource Management-Zeitschrift Fur Personalforschung Betriebswirtschaftliche Forschung Und Praxis Canadian Journal of Information and Library Science-Revue Canadienne Des Sciences De L Information et De Bibliotheconomie Informacao & Sociedade-Estudos Investigacion Bibliotecologica Transinformacao Journal of Scholarly Publishing Journal of Data and Information Science Library (Lond) ECONOMIC AFFAIRS European Journal of Futures Research Rbgn-Revista Brasileira De Gestao De Negocios Malaysian Journal of Library & Information Science Journal of East European Management Studies Spanish Journal of Finance and Accounting-Revista Espanola De Financiacion Y Contabilidad Q J Finance Reference & User Services Quarterly Science Technology and Society Academia-Revista Latinoamericana De Administracion Libri-International Journal of Libraries and Information Studies Library Journal South African Journal of Business Management Revista De Contabilidad-Spanish Accounting Review Entrepreneurship Research Journal Management & Organizational History Negotiation and Conflict Management Research Labor History European Research on Management and Business Economics Transylvanian Review of Administrative Sciences Asian J. Technol. Innovation

﹀