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How live streaming influences trust in social commerce: A parasocial relationship perspective
IF 7.6 2区 管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2025-04-19 DOI: 10.1016/j.tele.2025.102274
Chia Yen Yang , Boon Xuan Koh , Kok Wai Chew
Due to the rise of live streaming shopping, building customer trust is essential for online small business sellers. However, prior live streaming shopping research has overlooked the importance of livestream viewers’ parasocial relationship as a bridge to connect trust. Based on the Stimulus-Organism-Response (S-O-R) framework, this study aims to investigate the antecedents of parasocial relationship including immersion, presence, and perceived enjoyment that have been underexplored previously, as to how they influence parasocial relationship, and subsequently leading to trust and purchase intention. A total of 340 survey questionnaires are collected and data is analyzed using PLS-SEM. The findings demonstrate that presence has the strongest influence, compared to perceived enjoyment and immersion on parasocial relationship. Moreover, parasocial relationship help cultivate consumers’ trust, with stronger effect of trust in the seller than trust in the product, leading to greater purchase intention. In the technology and virtual environment, our findings shed light on the importance of viewers’ perceptual stimuli to develop parasocial relationship, shaping trust and purchase intention. This study informs effective practical implications to online small business sellers.
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引用次数: 0
Terror Management Theory in the Consumer Domain: A Systematic Review and Meta-Analysis on Mortality Salience Driven Consumer Responses
IF 8.6 2区 管理学 Q1 BUSINESS Pub Date : 2025-04-19 DOI: 10.1111/ijcs.70056
Jolien L. Arendsen, Britta C. Brugman, Guido M. van Koningsbruggen, Marieke L. Fransen

A systematic review and meta-analysis were conducted to examine terror management theory (TMT) in the consumer behavior domain. TMT postulates that existential anxiety (i.e., mortality salience) drives people to invest in anxiety buffers, affecting many different behaviors, including consumer responses. Due to the broad nature of these responses, we distinguished three categories: “I want more” (e.g., more money, brands, and products), “protect my culture” (e.g., preferring domestic and old products to foreign and new ones), and “pro-social” responses (e.g., donating or sharing money). One hundred and twelve experiments were included in the systematic review, which revealed a large variety in the studied dependent variables, randomly studied moderating variables, and inconsistent outcomes. Seventy studies (with 125 effect sizes) were included in the meta-analysis, which yielded a small but positive overall effect size (g = 0.21) of mortality salience on consumer responses, with similar results across the three categories (g between 0.13 and 0.30). While research in the TMT consumer domain is very dispersed, the analyses provide some support for the mortality salience hypothesis. We recommend researchers to further explore why certain consumer responses are evoked by mortality salience and make use of preregistered and high-powered experiments.

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引用次数: 0
Wrinkle of change? The reproduction of executive age profiles across CEO succession episodes
IF 5.7 2区 管理学 Q1 MANAGEMENT Pub Date : 2025-04-19 DOI: 10.1177/00187267251327955
Mariano LM Heyden, Heidi M Wechtler, Sebastiaan van Doorn
We examine the reproduction of executive age profiles across chief executive officer (CEO) succession episodes. Counter to the trend of the general workforce becoming more age-diverse, executives appear to have become more age homogenous and increasingly older at appointment. This is despite increasing frequency of CEO succession episodes, which represent opportunities for demographic change at the top. Combining insights from upper echelons theory, homosocial reproduction theory, and executive succession research, we examine age homophily as an underexamined response to appease some of the disruptiveness surrounding CEO succession episodes. Exploiting CEO succession as a theoretical context for change and an empirical identification strategy, we construct a sample of 391 successions in 297 Standard and Poor’s 500 index companies from 2000 to 2020 and apply a hierarchical linear modeling specification to test hypotheses. We find general support for the notion that age profiles of departing CEOs and incumbent top management teams (TMTs) tend to be reproduced across succession episodes. However, some intriguing patterns emerge when accounting for the origin of the incoming CEO. Notably, some of these general tendencies may be reinforced under outsider CEO successors—counter to the usual expectation for upheaval prompted by outside CEO appointments. We discuss implications for theory and practice.
我们研究了首席执行官(CEO)继任过程中的高管年龄再现情况。与一般劳动力年龄更加多样化的趋势相反,高管的年龄似乎更加单一,而且在任命时年龄越来越大。尽管首席执行官继任的频率越来越高,但这并不代表高层人口结构发生了变化。结合上层建筑理论、同质社会再生产理论和高管继任研究的观点,我们研究了年龄同质现象,认为这是一种未被充分研究的应对措施,可以缓解 CEO 继任事件带来的一些干扰。利用首席执行官继任作为变革的理论背景和实证识别策略,我们构建了 2000 年至 2020 年期间 297 家标准普尔 500 指数公司的 391 个继任样本,并应用分层线性建模规范来检验假设。我们发现,离任首席执行官和现任高层管理团队(TMT)的年龄特征往往会在各继任事件中重现,这一观点得到了普遍支持。然而,当考虑到新任首席执行官的出身时,我们发现了一些耐人寻味的模式。值得注意的是,在外部首席执行官继任者的领导下,其中一些普遍趋势可能会得到加强--这与外部首席执行官任命引发动荡的通常预期相反。我们将讨论这对理论和实践的影响。
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引用次数: 0
The Environmental Policy and the Circular Economy Adoption: An Empirical Study of Manufacturing Companies 环境政策与循环经济的采用:制造业公司的实证研究
IF 13.4 1区 管理学 Q1 BUSINESS Pub Date : 2025-04-19 DOI: 10.1002/bse.4299
Marek Ćwiklicki, Barbara Pawełek
This study investigates the relationship between the environmental policy and manufacturing companies' adoption of a circular economy (CE). By examining environmental policy through the lens of CE strategies and environmental management systems (EMSs), the research highlights their correlation with the intensity of realised CE practices, positioning them as key antecedents of the circular transition. Based on a representative sample of 1200 manufacturing firms in Poland's Malopolska region, the analysis uses measures of association strength, significance testing, residual analysis and variable aggregation. Our findings reveal that possessing a strategy and EMS correlates with a higher number of CE practices. EMS is also related to the minimisation of industrial waste and energy‐savings. This paper provides novel insights into the role of environmental policies in enabling the successful adoption of CE principles among small‐ and medium‐sized enterprises (SMEs), addressing critical gaps in the literature, driving sustainable industrial transformation and offering actionable insights for practitioners.
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引用次数: 0
Digital literacy, digital accessibility, human capital, and entrepreneurial resilience: a case for dynamic business ecosystems
IF 15.6 1区 管理学 Q1 BUSINESS Pub Date : 2025-04-19 DOI: 10.1016/j.jik.2025.100709
Khodor Shatila , Alba Yela Aránega , Lebene Richmond Soga , Ana Beatriz Hernández-Lara
This study examines the role of digital literacy, digital accessibility, and human capital in fostering entrepreneurial resilience among entrepreneurs in Qatar and the United Arab Emirates (UAE). These countries serve as exemplary models in digital transformation, particularly in navigating crises such as the COVID-19 pandemic. Grounded in the resource-based view and the theory of dynamic capabilities, this research investigates how these factors contribute to entrepreneurial resilience. This study employs structural equation modeling to analyze survey data from 317 individuals with entrepreneurial experience. According to the findings, digital literacy, accessibility, and human capital significantly enhance innovation, strengthening entrepreneurial resilience. Agility is identified as a key moderator, amplifying the positive impact of these competencies on resilience. Although the success of entrepreneurial ecosystems has often been attributed to entrepreneurial actors, resource providers, connectors, or entrepreneurial intentions, this study underscores the importance of fostering digital competencies and agility to build resilient entrepreneurial ecosystems. It offers policymakers and business leaders insights into the mechanisms that enhance resilience in dynamic and crisis-affected environments where the digital landscape is rapidly evolving.
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引用次数: 0
Helpful or harmful? A curvilinear perspective on AI agent anthropomorphism in service failure tolerance
IF 11 1区 管理学 Q1 BUSINESS Pub Date : 2025-04-19 DOI: 10.1016/j.jretconser.2025.104299
Ruoran Liu , Jin-Xing Hao , Yan Yu , Wei Shan
The anthropomorphic design of AI agents often evokes mixed responses, yet it remains a common strategy to mitigate the negative impact of service failures. This study examines how AI agent anthropomorphism influences customer tolerance for service failures. Through three experiments involving 526 participants in video- and text-based scenarios, the findings indicate a curvilinear relationship between anthropomorphism and failure tolerance, following an inverted U-shape. The study investigates the underlying mechanism driving this effect, with likability serving as a mediator in the curvilinear relationship. Additionally, this study identifies boundary conditions of the effects, where failure severity (1) attenuates the curve relationship between anthropomorphism and failure tolerance and (2) weakens the indirect effect of likability. These findings contribute new factors to cognitive appraisal theory (i.e., likability to personal factor and failure severity to situational factor) and expand uncanny valley theory from emotional to behavioral responses (i.e., tolerance behavior). Practically, this study provides valuable insights for the utilization and deployment of AI agents in customer service.
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引用次数: 0
Navigating Wellbeing: Business War Volunteer Tourism and the DREAMA Framework
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-04-19 DOI: 10.1002/jtr.70022
Amy L. Kenworthy, Chelsea Gill, Catharina Jecklin

Amidst the grand challenges, geopolitical tensions, and resultant uncertainties of today's environment, a new category of tourism has emerged called business war volunteer tourism. This research note conceptualizes how the application of our discipline's most recent and psychologically comprehensive wellbeing framework, DREAMA, provides a mechanism through which we can begin to explore and understand business war volunteer tourists' lived experiences. In doing so, this research note contributes to the extant literature through a nuanced conceptual examination of psychological wellbeing within the business war volunteer tourism context, encouraging discussion about how environments affected by war provide opportunities to strengthen tourist wellbeing.

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引用次数: 0
Why Don't Restaurants Want to Promote Their Sustainability? Insights From New Zealand
IF 4.1 3区 管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2025-04-19 DOI: 10.1002/jtr.70015
Sara Naderi Koupaei, Paul W. Ballantine, Lucie Ozanne

Restaurants are increasingly promoting their sustainability attributes. However, this research fills a notable gap in knowledge in relation to the online promotion of sustainability by restaurants in non-Michelin award countries, and where there is no specific sustainable restaurant certification to identify the online promotion of sustainability attributes. The websites of 164 award-winning or nominated New Zealand restaurants were subject to content analysis. Results showed that seasonal and local produce were the most widely promoted sustainability measures. Unlike international sustainable restaurant schemes, there was little emphasis on sustainably harvested fish, Fairtrade, and animal ethics. However, interviews with restaurant chefs, managers, and owners demonstrated that many restaurants do not promote their sustainability practices because of greenwashing concerns and their personal values. The results highlight the online promotion of restaurant sustainability practices and the extent of sustainability practices outside of formal certification or award systems.

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引用次数: 0
Mobility and its effect on scientific recognition. A prosopographic analysis of Swiss biologists
IF 7.5 1区 管理学 Q1 MANAGEMENT Pub Date : 2025-04-19 DOI: 10.1016/j.respol.2025.105253
Pierre Benz , Vincent Larivière
This article aims at understanding the biographical dynamics of mobility—academic, institutional, geographic, and disciplinary—and its effect on scientific recognition. We draw on a comprehensive data collection on career progression, publications, and funding for all biology professors in Switzerland active between 2008 and 2020. Data sources combine CV information, data from the Web of Science and the Swiss National Science Foundation. Thanks to multiple-sequence analysis, we are able to consider six career types and their effect on scientific recognition. Our main finding is that different combinations of mobility have different effects on scientific recognition. Disciplinary mobility, however, has a very limited effect on shaping scientific careers, although we also observe a positive effect of disciplinary mobility in cases when it occurs early in the career. Professors who became interdisciplinary very early are also those who are the youngest at tenure and who benefit from the highest level of citations when considering their entire career. Because the effects of mobility on career success depend on specific combinations of academic, geographic, institutional, and disciplinary mobility, as well as ascriptive characteristics, we argue that biographical process should be considered in studies on scientific careers.
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引用次数: 0
Reengaging Criminology in Regulation and Governance: A Synergistic Research Agenda on Regulatory Guardianship
IF 3 2区 社会学 Q1 LAW Pub Date : 2025-04-19 DOI: 10.1111/rego.70024
Carole Gibbs, Fiona Chan, Rachel Boratto, Tyler Hug
Recent literature calls for scholars to bridge the divide that has emerged between criminology and regulation and governance. In the current work, we propose that criminological opportunity theories provide one fruitful pathway to that end. Specifically, we introduce the notion of regulatory guardianship based on the concepts of guardians, guardian capability, and guardian willingness to intervene, and connect them to the regulation and governance literature. We demonstrate the utility of this perspective as the building blocks for improving theoretical understanding of the effectiveness of a broad range of parties engaged in compliance work in specific regulatory environments. Considering new empirical insights into regulatory guardianship in the design of future legislation and systems of oversight and accountability may also improve governance implementation and effectiveness.
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